Mercure Hotel Duesseldorf Neuss 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.3/5 457 件のレビュー

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Mercure Hotel Duesseldorf Neuss - Image 1
Mercure Hotel Duesseldorf Neuss - Image 2
Mercure Hotel Duesseldorf Neuss - Image 3
Mercure Hotel Duesseldorf Neuss - Image 4
Am Derikumer Hof 1, 41469 NEUSS, Germany

説明

ホテルのその他の情報

  • Fitness room with three machines, open between 8am and 11pm

  • Outdoor swimming pool open from June to September

  • The A57 highway towards Cologne and Düsseldorf is located 0.3 miles (0.5 km) from the hotel

  • Charging stations for electric cars

  • 6 meeting rooms

当ホテルの客室

ホテル所在地

Mercure Hotel Duesseldorf Neuss

Am Derikumer Hof 1
41469 NEUSS
Germany

GPS:51.167423, 6.730918

電話番号
ファックス +49 2131 138333

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • レストラン
  • Wifi
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

SALINUM

Dine in a modern ambiance in the "Salinum" restaurant. Try our regional specialties and spend pleasant hours on our sunny terrace. We are open Monday to Saturday from 6 pm to 10 pm.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.3/5  457 件のレビュー

トリップアドバイザーの評価  3.5/5  790 件のレビュー

As Expected

トリップアドバイザーの評価 4.0/5

shrimper79 Friends getaway - トリップアドバイザー認証口コミ

Stayed for 2 nights during the euro’s. A good option if you don’t mind staying outside the city centre. The hotel is in quite a quiet neighbourhood. Plenty of parking. As you would expect from a Mercure the rooms are pleasant, clean and comfortable. The en-suite was clean and the shower was good. Reception staff were superb.

Dear Guest, Thank you for reviewing your recent experience. We are delighted that you found the location convenient and appreciated the ample parking provided. It is wonderful to hear that the accommodations lived up to the Mercure standard, with the pleasant, clean and comfortable rooms adding to your positive experience. Moreover, knowing that the en-suite was to your satisfaction and that the shower was of good quality brings us immense pleasure. Finally, your kind words about our reception staff are truly heartwarming; they strive to deliver the best service possible. We hope to welcome you back. All the best. Ihr Team vom Mercure Hotel Düsseldorf Neuss

2 friends for the Euros

トリップアドバイザーの評価 4.0/5

MartinS713 ファミリー - トリップアドバイザー認証口コミ

Firstly the hotel is neither in Neuss nor anywhere near the centre of Dusseldorf. It is in a very quiet location 10-15 min walk from Norf train stop. Norf itself is 25 min train from Dusseldorf centre and can be reached directly from the airport in -40 mins. Taxi from airport is 50euro. Hotel is a little tired but very clean and the staff are excellent, very helpful. We had breakfast which is expensive at 18euro but plenty of choice and very nice. I would like more pillows as there is only one per bed. Would recommend but only if you’re fit enough to do lots of walking / hopping on off trains.

Dear Martins, Thank you for taking the time to review your stay. We are pleased that you found our hotel to be very clean and our staff to be excellent and very helpful. Maintaining a high standard of cleanliness and providing exceptional service are priorities for us. However, we are sorry that your stay did not fully meet your expectations. We understand that you found our hotel to be a little tired in appearance. We are continually working on improving our facilities to better serve our guests. Furthermore, we appreciate your feedback regarding the pillows. We regret to inform that extra pillows are not available upon request at our reception, as per our current amenities setup. Finally, we are delighted that you enjoyed the extensive breakfast options available at our hotel. Offering a variety of choices to start the day right is something we take pride in. We are looking forward to welcoming you again. All the best! Ihr Team vom Mercure Hotel Düsseldorf Neuss

Location outside the city, inconvenient stay

トリップアドバイザーの評価 2.0/5

Nirmiteemehta Solo travel - トリップアドバイザー認証口コミ

First of all, calling the hotel Mercure Dusseldorf Neuss is false advertising because the hotel is neither in Dusseldorf nor in Neuss (already about 20 mins outside the city) but in a further outpost called Norf. If you're arriving by public transport, the Norf Station is a 15 minute walk from the hotel and the nearest bus stop a 7 minute walk (a LOT when you're travelling with luggage). Despite seeing that I was visibly struggling with my luggage, not only did no one on the staff not offer to help (which sucks but okay fine I've learnt not to expect much from German hospitality) but they went out of their way to give me a room a long walk away from the reception. Also the mattress wasn't firm and gave me a back ache. Do better Mercure, this should be embarrassing for you

Dear Mimiteemehta, thank you for your review. We are sorry for your long travel to us and to your room. Hopefully to see you next time again, to earn back your trust in our hotel, We can do it better, you are right! Stay safe and healthy, Your Mercure Neuss Team

Good hotel

トリップアドバイザーの評価 5.0/5

michaelmS2512ZZ ビジネス - トリップアドバイザー認証口コミ

Very good hotel, with very friendly staff at the reception and during breakfast. The breakfast is excellent and the room clean. There are a lot of parking spaces available. I will come back to this hotel.

Dear Mr. M, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Your Mercure Team

Two business nights

トリップアドバイザーの評価 5.0/5

wumsikovsky ビジネス - トリップアドバイザー認証口コミ

Though looking a little run-down many things have been refurbished in this hotel and the stay was really pleasant. Friendly service, nice rooms - everything there what you need, including a good hotel restaurant, Located somwhow remotely there is still a gas station, supermarket and Italian restaurant close-by.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Your Mercure Team

との提携 TripAdvisor

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  • 246 件のレビュー 8.8/10 朝食
  • 142 件のレビュー 3/10 雰囲気

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