Mercure Hotel Mainz City Center 3.5성

고객 평점 (ALL 평가) 4.5/5 806 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
Mercure Hotel Mainz City Center - Image 1
Mercure Hotel Mainz City Center - Image 2
Mercure Hotel Mainz City Center - Image 3
Mercure Hotel Mainz City Center - Image 4
Kaiserstrasse 7, 55116 MAINZ, 독일

호텔설명

호텔 추가 정보

  • Best location between the main train station and the old town

  • Spacious rooms with air conditioner and kitchenette for long stays.

  • 3 family rooms connected to a separate single room

  • Affordable parking garage 100 m from the hotel

  • Varied breakfast buffet with vegan, gluten-free and lactose-free dishes.

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호텔 위치

Mercure Hotel Mainz City Center

Kaiserstrasse 7
55116 MAINZ
독일

GPS:50.00302, 8.2615

전화
팩스 +49 6131 97107555

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 애완 동물 동반
  • 셔틀
  • Wi-Fi
  • 에어컨
  • 바
  • 회의실
  • 100% 금연 호텔
호텔 인근
  • 주차장

KAISERS LOUNGE AND BAR

Relax after a busy day in our cosy Kaisers Lounge Bar. With coffee and tea specialties, selected wines from Rheinhessen and Rheingau or a glass of beer.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.5/5  806 리뷰

TripAdvisor 평가  4.1/5  23 리뷰

Good stay

트립어드바이저 평점 4.0/5

MichaelBecker2003 가족 - TripAdvisor 인증 리뷰

Great location. Simple but nice hotel with renovated rooms - walk-in shower. Walking distance to a supermarket with bakery. The old town is about a 15-minute walk, and the lovely river Rhein is less than 10 minutes on foot. Nice little in-house bar, unfortunately closed Wednesday and Thursday night, not supposed to be, according to the management.

Dear Mike, Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you enjoyed our convenient location and the renovations in our rooms. We sincerely apologize for any inconvenience caused by the bar's closure on Wednesday and Thursday nights, which was not intended. Your comments are invaluable as we strive to provide a pleasant experience for all our guests. Herzliche Grüße aus Mainz Mercure Hotel Mainz City Center Jürgen Axel, Hoteldirektor

Good location

트립어드바이저 평점 4.0/5

Craig S Couples - TripAdvisor 인증 리뷰

Short walk from Banhof, but far enough from the noise. 15 minute walk to river, 20 to Dom. Room was as advertised. Soundproof windows. A/C worked fine during daylight, but seemed to stop in the night. Breakfast good and typical for hotel in this price range. This is the third hotel we‘ve used in Mainz. We used to stay in Novotel (recently sold). This is a step down from that, but a big step up from another hotel closer to Banhof.

Dear Craig, Thank you for your kind review. We are delighted to hear that you appreciated our convenient location and the quality of your room, including the soundproof windows. It’s wonderful to know you found our breakfast satisfactory. We apologize for the inconvenience you experienced with the air conditioning during the night; your feedback is valuable as we strive to enhance our guests' experiences. We hope to welcome you back to Mercure Hotel Mainz City Center in the future. Best regards, Mercure Hotel Mainz City Center Jürgen Axel, General Manager

Clean and convenient for the train station

트립어드바이저 평점 4.0/5

shaun1967 Couples - TripAdvisor 인증 리뷰

We were travelling light with rucksacks on this trip so this hotel‘s location close to the train station was a big factor in our choice. It’s a 5 minute walk. Some railway stations can be in seedy areas, but Mainz is ok. It’s a 15 minute walk to the Altstadt. Our 5th floor room was clean, quiet and comfortable. Everything worked. Room had AC, but we didn’t need it as we were able to open the window. The room had a safe, a small kettle and a small supply of tea bags and coffee sachets. There is no view to speak of in any direction. We did not eat in the hotel so can’t comment on that. Check in/out was very quick and easy. The TV has no English language options.

Location perfect

트립어드바이저 평점 4.0/5

039DaveW7195 Couples - TripAdvisor 인증 리뷰

Very good location and friendly staff. There is no on site parking however there is parking for a fee close by. Easy walk to shopping, bars and restaurants and the river precinct. Try and be there on the weekend when the market is on it was fantastic.

Dear David, Thank you for your positive feedback regarding our location and friendly staff. We appreciate your understanding regarding the parking situation and are pleased you enjoyed the local amenities and weekend market. Best regards, Mercure Hotel Mainz City Center Jürgen Axel, General Manager

Hotel should be removed from Accor group

트립어드바이저 평점 2.0/5

Mike_hcmc 비즈니스 - TripAdvisor 인증 리뷰

Sadly a bad experience in mercure one day after a great one in Würzburg. Poor service at check-in, was told executive room at 180 eur had an issue with the air con. Temperature on 30 August was over 30 degrees. Asked for another room, just to be told no other room was available. Wonder if this is the penalty Accor platinum members have to pay to stay in this hotel… And t didn’t end there. I was asked repeatedly to tell them at what time I would have breakfast!! I kept repeating I did not know yet how long I would be sleeping as I was still suffering from jet lag. When asking what discount they would provide for the lack of air con, the staff remained silent and smiled. No compensation seems to be the rule in this hotel, not the customer is King but the owner. Sorry guys but I am used to better and won’t come back here. Claim was sent to Accor group

Dear Mike, Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience you experienced during your stay at Mercure Mainz City Center. Your comments are truly concerning, and we appreciate you bringing them to our attention. We strive to provide the highest level of service to all our guests, and we regret that we fell short on this occasion. Please rest assured that your comments will be shared with the relevant teams for further review and improvement. We value your loyalty as an Accor platinum member, and we will address the issues you raised accordingly. Should you decide to give us another opportunity in the future, we will make every effort to ensure a more positive experience. Herzliche Grüße aus Mainz Mercure Hotel Mainz City Center Jürgen Axel, Hoteldirektor

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 511 리뷰 9.1/10 위치
  • 645 리뷰 7.9/10 객실
  • 446 리뷰 8.5/10 서비스
  • 18 리뷰 8.1/10 인터넷 가격
  • 367 리뷰 8.1/10 조식
  • 232 리뷰 8.2/10 청결도
  • 116 리뷰 4.4/10 가격 대비 가치

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