Mondrian Hong Kong 5 estrellas

Nota de clientes de Avis (Clasificación de ALL) 4.7/5 3.386 opiniones

Mondrian Hong Kong - Image 1
Mondrian Hong Kong - Image 2
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Avenida Hart 8A, Tsim Sha Tsui, 0 HONG KONG, RAE de Hong Kong, China

Descripción

Extras del hotel

  • Vistas panorámicas al puerto Victoria

  • Descubra un vibrante destino cultural en Tsim Sha Tsui

  • Un viaje culinario

  • Mejore su bienestar

  • Diseño y programación cultural

Nuestros alojamientos

Localización del hotel

Mondrian Hong Kong

Avenida Hart 8A, Tsim Sha Tsui
0 HONG KONG
RAE de Hong Kong, China

GPS:22.297716, 114.174763

Teléfono
Fax +852 3550 0340

Acceso y transporte

Servicios hoteleros

Registro a partir de - Salida hasta

En las instalaciones
  • Aparcamiento
  • Restaurante
  • Accesible para silla de ruedas
  • Gimnasio
  • Wifi
  • Aire acondicionado
  • Desayuno
  • Bar
  • Instalaciones libres de humos
  • Servicio de habitaciones

Valoraciones de nuestros huéspedes

Valoraciones de nuestros huéspedes

Valoraciones 100% certificadas de huéspedes que verdaderamente se alojaron con nosotros

Más información

Clasificación de ALL  4.7/5  3.386 opiniones

Nota de clientes de Avis 4.0/5

Eva G. N. Parejas - Comentarios confirmados ALL

Estuvimos muy cómodos. Desayunos con vistas muy ricos.

Dear Eva G. N., Thank you very much for sharing your feedback following your stay at Mondrian Hong Kong. We are pleased to learn that you enjoyed our prime location, the amazing views, and the comfort of your stay, as well as our breakfast experience with its scenic backdrop. At the same time, we sincerely regret that the housekeeping service did not meet your expectations due to the room not being cleaned daily. Please accept our apologies for this shortfall, and rest assured that your comments have been shared with the relevant team for review and improvement. We truly appreciate you bringing this to our attention, as it helps us enhance the overall guest experience. We are especially delighted to know that our colleague at the hotel entrance made a positive impression by greeting you warmly each day. Your kind recognition will certainly be shared with the team, as such gestures of genuine hospitality are very important to us. We hope to have the pleasure of welcoming you back again in the future. Warm regards, Hyde Sit Mondrian Services Manager

Nota de clientes de Avis 5.0/5

Marta M. R. Parejas - Comentarios confirmados ALL

Estuvimos solo 1 noche, haciendo escala para volver a casa. Era el final de nuestra luna de miel y nos recibieron con un pastelito de cortesía. Las instalaciones son impecables. El trato estupendo.

Dear Marta M. R., We very much appreciate your comments regarding your stay at the Mondrian Hong Kong. Congratulations on your marriage! We are truly honored that you chose to spend the final night of your honeymoon with us. It is wonderful to hear that we could add a sweet note to your journey with a complimentary pastry and that our team’s service and the cleanliness of our facilities met your expectations. Even for a brief stopover, we always strive to create a seamless and memorable experience for our guests. Thank you for your kind feedback regarding our location and service. We look forward to the pleasure of welcoming you back for a much longer stay—perhaps for an anniversary—in the near future. Sincerely, Ahmed Javiz Duty Manager

Nota de clientes de Avis 4.0/5

Daniel G. A. Parejas - Comentarios confirmados ALL

The experience was perfect in all except for credit card security deposit process. The morning August 8th we did the check out but today August 16th we still dont't see the release of 3000 HKD of the deposit. It is unacceptable that the deposit amount is not released upon the check out and appeara as a charge. I haven't receive yet the devolution I don't understand the charge.

Dear Mr. G. A., Thank you for taking the time to provide feedback on your recent stay and we are glad to hear that you have a pleasant stay overall. Regarding the deposit, please rest assured that we had already requested the bank to release the pre-authorization amount hold from your credit card on your departure day (8 Aug), this process may take up to 2-3 weeks, duration may varies depends on different bank. And please note since the deposit is just a credit amount hold from your card and not an actual charge, therefore you may not see a refund transaction on your bank statement. In response to your concern, we will also contact the credit card center and ask them to fast track the pre-authorization cancellation for your card. Please accept our sincere apology for the inconvenience on the deposit process. We truly value your comment and hope to welcoming back very soon. Warm regards, Hyde Sit Mondrian Services Manager

Muy agradable

Nota de clientes de Avis 4.0/5

Eduardo O. M. Parejas - Comentarios confirmados ALL

Muy buena

Dear Eduardo Bartolome O. M., We very much appreciate your comments regarding your stay at the Mondrian Hong Kong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Gary Hung Duty Manager

Excelente servicio y buenas instalaciones

Nota de clientes de Avis 5.0/5

Denisse S. Familias - Comentarios confirmados ALL

Todo estuvo increíble seguramente volveré, muchas gracias!!

Dear Denisse S., Thank you for your wonderful feedback! We're thrilled to hear that you had an incredible experience and found our service and facilities to be excellent. We truly appreciate your kind words and are grateful for your trust in choosing to stay with us. We're happy to know that your visit was enjoyable and that you plan to return. Our team is committed to providing the best possible experience for every guest, and your satisfaction is our top priority. Thank you once again for choosing our hotel, and we look forward to welcoming you back soon! Sincerely, Hyde Sit Mondrian Services Manager

Calificaciones de nuestro hotel de usuarios de otras webs

  • 3.132 opiniones 9.7/10 Ubicación
  • 3.669 opiniones 8.4/10 Habitación
  • 3.804 opiniones 8.9/10 Servicio
  • 27 opiniones 9.1/10 Internet
  • 1.726 opiniones 9.1/10 Ambiente
  • 1.241 opiniones 5/10 Comodidad
  • 1.223 opiniones 7.1/10 Instalaciones
  • 1.132 opiniones 9.2/10 Limpieza

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