Carton House, a Fairmont Managed Hotel 5 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.5/5 1.119 görüş

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Carton House, a Fairmont Managed Hotel - Image 1
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Maynooth, Co Kildare, Ireland, 0 KILDARE, Ireland

Açıklama

Otel ekstraları

  • Award winning restaurants to enjoy

  • Innovative treatment menus and thermal relaxation experience

  • A wealth of resort activities await

  • 169 bedrooms in total, 18 of which are located in The House

  • Conference and events facilities

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Otelin konumu

Carton House, a Fairmont Managed Hotel

Maynooth, Co Kildare, Ireland
0 KILDARE
Ireland

GPS:53.3922, -6.5681

Telefon
Faks +353 1 651 7703

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Yüzme havuzu
  • Araba parkı
  • Servis aracı
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Fitness merkezi
  • Wi-Fi
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel
  • Oda servisi

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.5/5  1.119 görüş

TripAdvisor Derecesi  4.5/5  542 görüş

2024 mükemmeliyet sertifikası

Exceptional stay

Tripadvisor puanı 5.0/5

nicolagD2334IS TripAdvisor onaylı yorum

From the moment we stepped inside the front door to the final send off, there is a charm and exceptional service level that surpasses all expectations. We stayed for two nights at the hotel and although the weather was miserable outside, it did not detract from our stay. We dined at the Carriage House on the first evening and shared the entrecote which was beautifully cooked. The restaurant is cosy and stylish with a lovely atmosphere. On the second evening, we dined at Kathleens which has a different atmosphere but nonetheless charming and lovely to be in a workinh kitchen with a hive of activity. Quality of food was fantastic. Scallops were exceptional and high praise for the beef cheek dish. Additional praise for the mocktail menu which included an espress martini which was original and a mocktail to remember. Perhaps a suggestion to include some 0% wines and Nozeco for the non drinking residents. Overall, a beautiful stay to start the festive season. Will definitely be back

Birthday celebrations

Tripadvisor puanı 5.0/5

Costa F TripAdvisor onaylı yorum

Excellent experience, nothing less that excellence. Great service. Good choices of restaurants from fine dining to casual dining. Rooms were spotless, comfortable and spacious. Beautiful relaxing walking trails around. Good spa facilities.

Delicious and attentive at Kathleen’s Kitchen in Carton

Tripadvisor puanı 5.0/5

Fearless43709748788 TripAdvisor onaylı yorum

Wonderful food and exceptional service in Kathleen’s Kitchen. Brilliant cocktails too from the bar. Really lovely staff and the whole experience made us feel really well looked after. Reasonable cost too considering the quality of the food and drink.

Unscrupulous Management Practices

Tripadvisor puanı 3.0/5

lukem531 Couples - TripAdvisor onaylı yorum

My wife and I had a very enjoyable stay at Carton House over a weekend. All the food we had was particularly great and memorable. We took advantage of the express checkout which made our departure very efficient. However upon reviewing the final invoice sent to my email I sent a query to the hotel regarding an additional charge of €92.50 for having breakfast delivered to our room. I had already paid €25 per head for breakfast included as part of the room package. Therefore breakfast effectively cost me more than €142 in total. I have stayed for a week at The Langham Hotel in London where breakfast is on another level altogether and it didn’t cost anywhere near that. Thinking the hotel had made a mistake I raised the query on the breakfast charge the same evening of the day we checked out. Despite charging my credit card immediately, the hotel took 4 days to investigate and respond with zero communication in between. In the end they offered a part refund despite unjustly alleging it was my fault and that I selected breakfast for 3 adults despite the room occupancy being max 2 people and having checked in as a couple. My personal opinion is the express checkout whilst convenient is an opportunity for the hotel to sneak through unscrupulous charges. My advice is to be weary.

Dear lukem531 I was delighted to read that you had a very enjoyable experience at Carton House and that you felt the food quality was great and memorable. I am sorry that you feel we employ Unscrupulous Management Practices as this is most definitely not the case. The hotels policy on room service breakfast is that we have a fixed charge per person and a tray charge which is clearly marked on the room service breakfast card and on the room service menu on our Tv system. Which means that our guests are aware of the charges involved prior to ordering. If you did not notice this information I am very sorry. Unfortunately when my colleague on In Room Dining placed your order they believed that the order was for three guests as there were 3 main cooked courses, 2 starters, 4 hot drinks , 3 Juices ordered. This was a human error but not done with any forethought or malice and when it was brought to our attention a refund was done immediately for the extra charge. I'm sorry that you would feel that the hotel would use express check out to "sneak through" unscrupulous charges as this is just not the case! We clearly mark all menus with the conditions and charges that apply so they are fully aware of the charges involved and although regrettably an error was made in this case it was certainly not intentional and we sincerely apologize for any disquiet this may have caused you. Sincerely Ian Finnan Assistant Resort Manager

Hotel is okay

Tripadvisor puanı 3.0/5

Emfuller2 TripAdvisor onaylı yorum

Hotel is okay. I've stayed at over 15 Fairmont hotels and this is definitely the worst. It doesn't have the same top notch Fairmont service or amenities. I am also a platinum member with accor and have only had an amenity in my room 1/4 times I've stayed there. Twice I called the front desk to ask about it and it never came. It's also disappointing not all room categories have turn down service Overall the hotel is fine, but if you're a regular Fairmont stayer don't expect the typical services/standard

Dear Kirk5 I'm terribly sorry to read that you did not enjoy your recent visit to Carton House. I will investigate why you would not have received an amenity as a Platinum Accor Member as this should certainly not have happened. I would be delighted if you had a moment to share your contact details with me so that I can reach out to you and hear your feedback directly. Sincerely Ian Finnan Assistant Resort Manager ian.finnan@fairmont.com

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Diğer web kullanıcıları otelimizi değerlendirmektedir

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  • 1.074 görüş 8.5/10 Hizmet
  • 528 görüş 9.3/10 Otel Donanımları
  • 280 görüş 9.4/10 Otel Ambiyansı
  • 250 görüş 7.8/10 Kahvaltı
  • 145 görüş 4.1/10 Fiyatının Karşılığı
  • 120 görüş 6/10 İçkiler

Hizmet sağlayıcı Trustyou

Başlangıç fiyatı, ilgili yaklaşık fiyatlı oda kategorisinde 1 kişi için 1 gece, ek hizmetler hariç, kahvaltı hariç. Sonraki 20 gün içindeki bir gecelik konaklama için https://all.accor.com/ sitesinde söz konusu konaklama için o gün belirtilen, tüm vergiler dahil (Bazı vergilerin, yürürlükteki yerel mevzuata bağlı olarak otele varıldığında ödenmesi gerekebilir (örneğin konaklama vergisi).) en düşük genel fiyata karşılık gelir. Döneme ve doluluk durumuna göre değişiklik gösterebilir. Fiyat sadece rezervasyon anında garanti edilmektedir. Tüm rezervasyonlar (yurtdışı) otelin bulunduğu ülkenin para biriminde ödenmelidir. Yalnızca rezervasyon sırasında onaylanan ve otelin bulunduğu ülkenin para birimindeki tutar garanti edilir. Kendi para biriminizdeki tahmini bir karşılık size gösterilebilir, ancak bu sözleşme vasfı taşımaz. Ödeme anında bankanız sizden bankacılık ücretleri veya döviz dönüştürme masraflarını tahsil edebilir.