Swissotel Аль-Муруж Дубай 5 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.3/5 Отзывов: 1 675

Гарантия
лучшей цены
Swissotel Аль-Муруж Дубай - Image 1
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Al Mustaqbal Steet, Opposite The Dubai Mall, Downtown Dubai, 117546 ДУБАЙ, Объединенные Арабские Эмираты

Описание

Особенности отеля

  • Отель в курортном стиле с открытым бассейном прямо в городе.

  • Отличное место для любого делового или культурного мероприятия

  • Большой выбор ресторанов

  • Спа-салон с сауной и массажным кабинетом

  • Обширная территория, теннисный корт и сквош-корт

Наши номера

Расположение отеля

Swissotel Аль-Муруж Дубай

Al Mustaqbal Steet, Opposite The Dubai Mall, Downtown Dubai
117546 ДУБАЙ
Объединенные Арабские Эмираты

GPS:25.2031987, 55.2777975

Телефон
Факс +971 4 321 5555

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Бассейн
  • Парковка
  • Трансфер
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Обслуживание в номере

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.3/5  Отзывов: 1 675

Рейтинг TripAdvisor  4.5/5  Отзывов: 7 060

Сертификат качества 2023

The experience was good and professional

Примечание: Tripadvisor 5.0/5

Seetal J Реальные отзывы TripAdvisor

It was very nice massage with good pressure . The room was slightly Cold but the therapist helped to make it warmer . The whole experience was calming and relaxing from start to finish . I would recommend to others to come to thr Spa in thr near future.

Dear Valued Guest, Thank you for sharing your experience with our online family. We strive to offer a memorable experience and are glad to see that it reflected on your last visit. Hope to see you again soon. Best regards, Amro Nagah General Manager

This is a dirty, 3-star hotel that does not match the description or photos.

Примечание: Tripadvisor 1.0/5

Czupy B Семьи - Реальные отзывы TripAdvisor

Never again! We’ve stayed at another hotel in this chain, but this is a maximum 3-star hotel, not 5. Worn-out, old, dark furniture, stained carpet, dirty bathroom, dark suite. We were very disappointed! The beautiful pool photos are only partially accurate; most are fountains or water decorations, NOT pools. The pool is shared by residents from 7 buildings along with hotel guests. Definitely not worth the price!

Dear Valued Guest, Thank you for taking the time to share your feedback. We genuinely appreciate your insights, and I’m truly sorry to hear that your experience did not meet your expectations. I’d like to clarify that we are proud to be a certified 5-star hotel, adhering to the highest industry standards. We are currently undergoing partial renovations to enhance our facilities further and ensure a more enjoyable stay for our valued guests. Regarding the pool, we offer several options that are shared with residents of our complex, creating a vibrant atmosphere for everyone to enjoy. We are always working to maintain a welcoming environment and appreciate your understanding as we improve our services. Your feedback is invaluable to us, and we hope you’ll consider giving us another chance in the future. We would love the opportunity to provide you with the exceptional experience that our guests have come to expect. Warm regards, Amro Nagah General Manager

Great location from Dubai Mall and Burj Khalifa

Примечание: Tripadvisor 5.0/5

Laurent M Реальные отзывы TripAdvisor

I just spent 5 days at Swissotel Al Murooj Dubai for leasure. The hotel is perfectly located just 300 meters from Dubai Mall. Its a great hotel for leisure. I also enjoyed the pool. The service is very good. Bedroom need some update but it was comfortable.

Dear Valued Guest, Thank you for a great review. We are happy you liked our hotel facilities and services. Looking forward to welcoming you back soon. Best regards, Amro Nagah General Manager

First time in Dubai and personal experience

Примечание: Tripadvisor 3.0/5

Renu D Реальные отзывы TripAdvisor

Nice reception staff..Cleo is great n understands customers needs. Breakfast is good selection. However when something goes wrong..don't expect much help.or.sympathy. location is good to dubai mall..be careful about scamming from.taxi from mall . Use only yellow taxi. They say no smoking but our room n whole floor reeked of cigarette smell. Room.service was excellent on one day n below average the next day. The bathroom floor flooded daily as the water from.shower went all over each time n we had tonuse all the towels to.soak the water. Room.service staff good with fresh towels daily.

Dear Traveller, Thank you for sharing your feedback about your recent stay with us. We're glad to hear that you appreciated our reception staff, especially Cleo, and enjoyed our breakfast selection. We sincerely apologize for the issues you encountered during your stay, particularly regarding the cigarette smell and the flooding in your bathroom. Your comments are invaluable, and we will address these concerns with our team to ensure improvements are made. We appreciate your advice regarding taxi services, and we’re grateful for your understanding. Our goal is to provide a pleasant experience for all our guests, and we hope to have the opportunity to welcome you back for a more seamless visit. Thank you again for your feedback. Best regards, Amro Nagah General Manager

Chef Randheer is the best

Примечание: Tripadvisor 5.0/5

Suraj K Реальные отзывы TripAdvisor

Randheer the chef is the best, we came for breakfast. The food is really nice. I would like to come for another time! I would like to bring my friend to come join the breakfast. The ambiance and atmosphere is really amazing! The service is really wonderful.

Dear Traveller, Thank you so much for your wonderful review! We’re thrilled to hear that Chef Randheer made such a positive impression during your breakfast experience. It’s fantastic to know that you enjoyed the food and the ambiance, as well as the service. We would be delighted to welcome you and your friend back for another breakfast! Your kind words motivate our team to continue providing exceptional experiences for our guests. Looking forward to seeing you again soon! Best regards, Amro Nagah General Manager

В сотрудничестве с TripAdvisor

Другие интернет-пользователи оценили наш отель

  • 3 212 Отзывов 9.5/10 Расположение
  • 3 457 Отзывов 7.4/10 Номер
  • 8 549 Отзывов 9.4/10 Сервис
  • 30 Отзывов 6.1/10 Интернет
  • 1 492 Отзывов 7.2/10 Чистота
  • 1 126 Отзывов 8.3/10 Завтрак
  • 972 Отзывов 5.5/10 Удобства
  • 73 Отзывов 9.1/10 Пляж

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