Mantra Mackay 4 sterren

Avis-klantbeoordeling (ALL beoordeling) 4.3/5 1.293 beoordelingen

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Omschrijving

Extras van het hotel

  • Ontspan en geniet van het schilderachtige uitzicht op de haven.

  • Only 8mins from the Mackay CBD and a short walk to the beach. Perfect for business or leisure.

  • Perfect for weddings and conferences with unrivalled waterfront views and natural lighting.

Onze accommodaties

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Hotel locatie

Mantra Mackay

Mackay Harbour, 40 Mulherin Road
4740 MACKAY
Australië

Gps:-21.1121, 149.224

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Zwembad
  • Parking
  • Restaurant
  • Rolstoeltoegankelijk
  • Wifi
  • Airconditioning
  • Ontbijt
  • Bar
  • Vergaderzalen
  • 100% niet-roken accommodatie

LATITUDE 21

De veelzijdige Latitude 21 biedt een informele en toch elegante dinerervaring. U kunt kiezen uit al fresco dineren of comfortabel dineren met airconditioning.

Onze beoordelingen van gasten

Onze beoordelingen van gasten

100% gecertificeerde beoordelingen van gasten die echt bij ons hebben overnacht

Meer informatie

ALL beoordeling  4.3/5  1.293 beoordelingen

TripAdvisor score  4.0/5  175 beoordelingen

Certificaat van uitmuntendheid 2024

Appalling GM, team culture, not fit for hospitality or service industry.

Tripadvisor-waardering 1.0/5

KMitch1978 Gecertificeerde beoordeling door TripAdvisor

Accor Platinum member, but was denied a late checkout due to "availability", despite pleading for just 1-2 hours more whilst we were moving house closeby. I came down to checkout at 12:00PM as requested, and cleaning staff told me there was no rush to checkout, "there were plenty of rooms up there"- and of course there were no cleaning staff on my floor upon checkout. All staff present seemed embarrassed, but didnt say anything further to me.

A comfy bogan experience

Tripadvisor-waardering 3.0/5

Dan B Gecertificeerde beoordeling door TripAdvisor

If you enjoy watching local teens trying to do burnouts in the carpark adjacent this is the place for you... otherwise the room was clean enough but the food was good. Staff were friendly and service was good.............................

A great relaxing afternoon

Tripadvisor-waardering 5.0/5

Sara B Gecertificeerde beoordeling door TripAdvisor

As soon as we stepped through the door the service was A+ excellent staff Great room & views We enjoyed how close it was to the Marina strolled done to the bars for a drink enjoying the breeze Great Food Lovely restaurant We were first there for breakfast and what a eager warm welcome we got

Thank you for your great review. Our team will be super pleased with you feedback. We all look forward to welcoming you back soon.

Disappointing accommodation!

Tripadvisor-waardering 2.0/5

88Michelle Gecertificeerde beoordeling door TripAdvisor

Sadly this Hotel/Apartment is very tired, run down and outdated. As Diamond Accor members we were very disappointed. The lounge area consisted of 2 seperate single lounge chairs with a very cheap table in between. The TV's are outdated. Smart TV's would definitely be recommended. The Bar & Restaurant however were exceptional and all the staff are to be commended. It is a great view over the Marina. As Diamond members we normally receive a welcome gift - most times it is a bottle of wine or fruit basket - we were mortified that our loyalty Welcome gift was a Mars Bar! The pool area was very nice but again the sunlounges - in particular the cushions were very worn and had little or no padding left in them. A total overhaul is needed.

Thank you for taking the time to review your recent stay. I am sad to read that your room did not meet your expectations. The hotel is in the process of starting upgrades to the rooms and outdoor spaces. When completed I am sure you'll love the hotel. I am super pleased to read that our food and beverage team were so great during your visit. We look forward to welcoming you back soon.

Great Stay

Tripadvisor-waardering 4.0/5

Wanderer02864613668 Gecertificeerde beoordeling door TripAdvisor

Booked last minute for a single night but got a great deal and my room was clean and well presented with a partial view of the marina. Had a few delays at check in as they couldn't find my booking but fortunately I had my Accor Plus app and booking confirmation. Decided to eat at Latitude 21 the hotel restaurant and had an excellent meal. Staff were superb, friendly and relaxed. It was very pleasant.

Thank you for your review. We all look forward to welcoming you back soon.

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 279 beoordelingen 8.7/10 Locatie
  • 685 beoordelingen 7.6/10 Kamer
  • 559 beoordelingen 8.9/10 Service
  • 290 beoordelingen 8/10 Eten
  • 282 beoordelingen 5.8/10 Netheid
  • 118 beoordelingen 5.4/10 Voorzieningen
  • 85 beoordelingen 9.1/10 Ontbijt
  • 21 beoordelingen 2.9/10 Wellnessruimte

Mogelijk gemaakt door Trustyou

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