ibis Mackay 4 sterren

Avis-klantbeoordeling (ALL beoordeling) 4.3/5 1.838 beoordelingen

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Boundary Rd East, Mackay Airport, 4740 Mackay, Australië

Omschrijving

Extras van het hotel

  • Peaceful rooms.

  • 20 metre walk to the airport, pick up and drop off of your hire car is very convenient.

  • Super comfortable beds

  • Taveerne ter plaatse

  • 24 uursreceptie

Onze accommodaties

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Hotel locatie

ibis Mackay

Boundary Rd East, Mackay Airport
4740 Mackay
Australië

Gps:-21.178058, 149.181637

Telefoon
Fax +61 7 4898 0001

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Zwembad
  • Parking
  • Restaurant
  • Rolstoeltoegankelijk
  • Fitnessruimte
  • Wifi
  • Airconditioning
  • Ontbijt
  • Bar
  • Vergaderzalen
  • 100% niet-roken accommodatie
  • Roomservice

TURBARLENCE TAVERN

TurBARlence taverne is open voor à la carte ontbijt op maandag t/m vrijdag van 05.00 uur en op zaterdag en zondag vanaf 06.00 uur. Lunch en diner van 10.00 uur tot 21.00 uur. Modern meubilair en een vrolijke sfeer: TurBARlence is een plek om te vertoeven.

Onze beoordelingen van gasten

Onze beoordelingen van gasten

100% gecertificeerde beoordelingen van gasten die echt bij ons hebben overnacht

Meer informatie

ALL beoordeling  4.3/5  1.838 beoordelingen

TripAdvisor score  4.5/5  394 beoordelingen

Ibis Mackay - next to Airport

Tripadvisor-waardering 3.0/5

Evelyn M A Soloreis - Gecertificeerde beoordeling door TripAdvisor

I didn't actually visit here. I rang the Ibis to book, which took a while to get through. Once I did, the operator was quite nice However, there were no family rooms, so you can't book if you're a family unless you book two separate rooms. There are no interconnected rooms either to my understanding which was a little sad as would be perfect as we had an early flight that day an had to get to Melbourne an then after Melbourne catch another plane to destination so it would of shortened our day. However we had to travel from small town 2hr away early morn to make. Our flight. Hopefully oneday they can change this even if there is jist a few rooms. To accommodate family.

Dear Evelyn, Thank you for your feedback and I am sorry we were not able to accommodate your request at the time. We do have interconnecting rooms for families, however it may have been booked out for your specific dates. We hope to be able to welcome you next time. Kind Regards, Adriette

Boa opção

Tripadvisor-waardering 4.0/5

Adib Farid A Stellen - Gecertificeerde beoordeling door TripAdvisor

Cheguei tarde e devido a uma falha do APP Accor, eu não recebi o n° da confirmação. Por sorte, o funcionário da recepção, Angad, resolveu tudo. Obrigado Angad, vc me ajudou muito. Tufo no hotel foi muito bom.. Café da manhã, ótimo. Preços adequados!!

Thank you for your great feedback, we hope to welcome you back soon. Kind Regards,

Clearly poor poor management

Tripadvisor-waardering 1.0/5

guestdude Zaken - Gecertificeerde beoordeling door TripAdvisor

I stay here for business. The beds are horrible to sleep on compared to other hotels. Air conditioners always make me sick and you can’t open a window. Then there’s the restaurant. It’s overpriced and of poor quality. The service staff have no idea what’s going on either. I strongly recommend people stay elsewhere till these guys start catching on being greedy and indifferent is ruining the joint.

Dear guestdude, Thank you for sharing your epxerience and I am sorry to hear that we fell short on this occasion. I can assure you that I have shared your feedback with the relevant teams and we have made the necessary improvements. I hope that you will give us another chance to better serve you. Kind Regards,

Okayish rooms, terrible service, terrible food.

Tripadvisor-waardering 2.0/5

Redmond H Gecertificeerde beoordeling door TripAdvisor

Bed is comfy, glasses in the room were filthy. Turbarlence, the restaurant downstairs has very slow service, terrible and overpriced food. Paid for a $28 chicken parmigiana, what a terrible turnout on the plate. I've gotten more substantial servings from a pub $15 lunch special. I gave it another chance after an awful pizza the night before. This has cemented my opinion and I will not be dining or staying here ever again.

Dear redmondh104 Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Kind regards,

Don't bother

Tripadvisor-waardering 1.0/5

kerrianne0 Gecertificeerde beoordeling door TripAdvisor

So incredibly rude. We walked in and said Hi he said Name I told him he then said Name again hence I said it louder. He said credit card I said here you are and got nothing back no response. He said room 999 and my husband said where do we park can we go in and out he said yes. That's the conversation. I very quietly pop my head over and asked if he was always rude? He said no and off we went. We paymkney kn the Accor club for the last 20 years. Seems yoy getctreated poor everywhere qith accor.

Dear Kerrianne, I am so sorry to hear about your experience at the front desk. I can assure you that this is not the service we usually provide, and I have already discussed this incident with the team member involved. I hope you will give us another chance to better serve you. Kind Regards,

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 459 beoordelingen 9.2/10 Locatie
  • 961 beoordelingen 7.3/10 Kamer
  • 859 beoordelingen 8.4/10 Service
  • 13 beoordelingen 6.9/10 Wifi
  • 560 beoordelingen 6.8/10 Eten
  • 426 beoordelingen 7.2/10 Netheid
  • 193 beoordelingen 6.1/10 Goede prijs-kwaliteitsverhouding
  • 131 beoordelingen 7.1/10 Ontbijt

Mogelijk gemaakt door Trustyou

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Bekijk het hotel
Al onze hotels in Mackay

Prijs vanaf, voor 1 nacht voor 1 persoon in de betreffende slaapkamerprijscategorie, exclusief aanvullende services, exclusief ontbijt. Het komt overeen met de laagste openbare prijs inclusief alle belastingen (Sommige belastingen kunnen worden betaald bij aankomst in het hotel (bijvoorbeeld toeristenbelasting) volgens de lokale regelgeving.) voor de betreffende accommodatie die op die dag op de website https://all.accor.com/ te vinden is, voor een verblijf van een nacht in de volgende 20 dagen. Variabel afhankelijk van de periode en beschikbaarheid. De prijs wordt pas gegarandeerd op het moment van de reservering. Alle reserveringen (in het buitenland) zijn betaalbaar in de valuta van het land waar het hotel zich bevindt. Alleen het bedrag, dat bij de reservering is bevestigd in de valuta van het land waar het hotel zich bevindt, is gegarandeerd. Er kan een schatting van de omrekening in uw valuta worden verstrekt, maar dit is niet contractueel. Op het moment van betaling kan uw bank u bankkosten en/of wisselkoerskosten in rekening brengen.