ibis Mackay 4 sterren

Name: ibis Mackay Hotel | Mackay Airport Hotel | ALL - ALL
Address: Boundary Rd East, Mackay Airport, Mackay, 4740, AU
Telephone: +61748980000
Rating: 4.3

Avis-klantbeoordeling (ALL beoordeling) 4.3/5 1.894 beoordelingen

37 37 foto's/video

Boundary Rd East, Mackay Airport, 4740 Mackay, Australië

Controleer de prijzen

ibis Mackay

Levendig budgethotel, open voor iedereen

In het ibis Mackay is elke kamer voorzien van Sweet Bed van ibis. Gratis parkeren, gratis WiFi. Volledig uitgeruste fitnessruimte en een moderne bar. TurBARlence is een pub met een geweldige biertuin waar gastronomische maaltijden en ambachtelijke drankje s worden geserveerd. Het hotel ligt naast de luchthaventerminal, maar heeft dubbele beglazing en extra dikke buitenmuren zodat de kamers erg rustig zijn. Schermen met vluchttijden in het hotel. Het hotel ligt op slechts 4 minuten lopen van de gate.

Take the stress out of flying with our conveniently located airport hotel. Layover and business travellers can be assured of a great nights sleep while holiday travellers can explore this Queensland city on a budget. Enjoy the lush tropical surrounds of Queenslands Mackay and discover the diverse flora and fauna.

Mackay and surrounds is known for it's aquatic and tropical nature spots such as Harbour Beach, Bluewater Lagoon and Eungella National Park.

I would like to welcome you to Ibis Mackay. I trust you will have an enjoyable stay, and please do not hesitate to contact me if I could be of any assistance.

Adriette MEYER, Hotel Management

The restaurant and bar will be partially closed from 2 January to 15 January 2025, for floor resurfacing.
During this time, the restaurant will be open only to in-house guests and for room service. We will offer pre-order take-away meals from 6am to 9pm and a portable bar with a limited drink selection.
We appreciate your understanding and look forward to serving you.

Extras van het hotel

Complimentary car parking
20 meter walk to the airport, pick up and drop off of your hire car is very convenient
Super comfortable beds
Taveerne ter plaatse
24 uursreceptie

Onze accommodaties

Kamer

'Standard'-kamer met 1 queensize bed

2 pers. max
17 m² / 182 sq ft

Beddengoed 1 x Queensize bed(den)
Uitzicht: Uitzicht op de oceaan/zee of Uitzicht op de luchthaven of Panoramisch uitzicht

Vanaf NaN € NaN AUD Note

Kosten en belasting inbegrepen

1 nacht | 1 volwassene

Boek

Niet beschikbaar op de gevraagde data Zie beschikbaarheid

Kamer

Standard kamer met 1 kingsize bed

2 pers. max
17 m² / 182 sq ft

Beddengoed 1 x Kingsize bed(den)
Uitzicht: Uitzicht op de luchthaven of Panoramisch uitzicht of Uitzicht op de oceaan/zee

Vanaf NaN € NaN AUD Note

Kosten en belasting inbegrepen

1 nacht | 1 volwassene

Boek

Niet beschikbaar op de gevraagde data Zie beschikbaarheid

Kamer

'Superior'-kamer met 2 eenpersoonsbedden

2 pers. max
17 m² / 182 sq ft

Beddengoed 2 x Eenpersoonsbed(den)
Uitzicht: Uitzicht op de luchthaven of Panoramisch uitzicht of Uitzicht op de oceaan/zee

Vanaf NaN € NaN AUD Note

Kosten en belasting inbegrepen

1 nacht | 1 volwassene

Boek

Niet beschikbaar op de gevraagde data Zie beschikbaarheid

Kamer

iBusiness kamer met 2 eenpersoonsbedden

Niet-contractuele foto

2 pers. max
17 m² / 182 sq ft

Beddengoed 2 x Kingsize bed(den)

Vanaf NaN € NaN AUD Note

Kosten en belasting inbegrepen

1 nacht | 1 volwassene

Boek

Niet beschikbaar op de gevraagde data Zie beschikbaarheid

Kamer

Superior kamer - 1 queensize bed, hoge verdieping

2 pers. max
17 m² / 182 sq ft

Beddengoed 1 x Queensize bed(den)
Uitzicht: Uitzicht op de luchthaven of Panoramisch uitzicht of Uitzicht op de oceaan/zee

Vanaf NaN € NaN AUD Note

Kosten en belasting inbegrepen

1 nacht | 1 volwassene

Boek

Niet beschikbaar op de gevraagde data Zie beschikbaarheid

Kamer

Extra brede deur voor rolstoelen, handgrepen en extra ruime badkamer, Sweet Bed by ibis? bed

2 pers. max
24 m² / 258 sq ft

Beddengoed 1 x Queensize bed(den)
Uitzicht: Uitzicht op de luchthaven of Panoramisch uitzicht
Toegankelijke kamer

Vanaf NaN € NaN AUD Note

Kosten en belasting inbegrepen

1 nacht | 1 volwassene

Boek

Niet beschikbaar op de gevraagde data Zie beschikbaarheid

Kamer

Extra brede deur voor rolstoelen, handgrepen en extra ruime badkamer, Sweet Bed by ibis? bed

2 pers. max
24 m² / 258 sq ft

Beddengoed 1 x Queensize bed(den)
Uitzicht: Uitzicht op de luchthaven of Panoramisch uitzicht
Toegankelijke kamer

Vanaf NaN € NaN AUD Note

Kosten en belasting inbegrepen

1 nacht | 1 volwassene

Boek

Niet beschikbaar op de gevraagde data Zie beschikbaarheid

Hotel locatie

ibis Mackay

Boundary Rd East, Mackay Airport
4740 Mackay
Australië

Gps:-21.178058, 149.181637

+61 7 4898 0000

+61 7 4898 0001

MACKAY STATION

Treinstation

Toegang: 3 km / 1.86 mi 33 min walk / 6 min drive

BOTANICAL GARDENS

Botanische tuinen

Toegang: 5 km / 3.11 mi 7 min drive

BLUEWATER LAGOON

Toeristische attractie

Toegang: 7 km / 4.35 mi 12 min drive

ST BEES ISLAND

Toeristische attractie

Toegang: 36 km / 22.37 mi

FINCH HATTON GORGE

Toeristische attractie

Toegang: 63 km / 39.15 mi 51 min drive

AIRLIE BEACH

Toeristische attractie

Toegang: 150 km / 93.21 mi

MACKAY MARINA

Jachthaven

Toegang: 13 km / 8.08 mi 19 min drive

EIMEO

Strandgebied

Toegang: 17 km / 10.56 mi 20 min drive

CENTREPOINT SHOPS

Winkelgebied

Toegang: 6 km / 3.73 mi 11 min drive

Hoteldiensten

Inchecken vanaf 14:00 - Uitchecken tot 10:00

Op het terrein

Zwembad
Parking
Restaurant
Rolstoeltoegankelijk
Fitnessruimte
Wifi
Airconditioning
Ontbijt
Bar
Vergaderzalen
100% niet-roken accommodatie
Roomservice

TURBARLENCE TAVERN

TurBARlence taverne is open voor à la carte ontbijt op maandag t/m vrijdag van 05.00 uur en op zaterdag en zondag vanaf 06.00 uur. Lunch en diner van 10.00 uur tot 21.00 uur. Modern meubilair en een vrolijke sfeer: TurBARlence is een plek om te vertoeven.

Vergaderingen en evenementen

Aantal vergaderzalen: 2
Oppervlakte van de grootste kamer: 72 m² / 780 sq ft
Max. aantal zitplaatsen: 50
Maximale capaciteit voor banketten: 50

Meer informatie

Onze beoordelingen van gasten

100% gecertificeerde beoordelingen van gasten die echt bij ons hebben overnacht

Meer informatie

ALL beoordeling 4.3/5 1.894 beoordelingen

TripAdvisor score 4.3/5 396 beoordelingen

It’s an Ibis - great spot for the airport

FrequentTraveller189 Zaken - 10-4-2025 Gecertificeerde beoordeling door TripAdvisor

Close to the airport! It’s an Ibis so you shouldn’t expect a fancy hotel. But it’s functional and is good for a work hotel or if you have an early flight. Comfy beds for sure. Great air conditioning. The restaurant is too expensive - go elsewhere. Something that puzzled me about the room - there was alcohol, soft drink and snacks in the room but no minibar list, no information on what it was for etc etc. I didn’t touch it but without any information- maybe it’s complimentary?

Time for the owners to shake it up- managers and a refurb

20bothwell 14-2-2025 Gecertificeerde beoordeling door TripAdvisor

Why dont staff have uniforms and name badges? Some staff look completely inappropriate for customer facing positions and lack the skills to greet and converse simply with guests. The staff appear to lack training and support or maybe they are simply the wrong people to work in hospitality .Processes are painfully long for every simple request, check in is irritating and repetitive, for example if you have ALL of our details and they have been confirmed by using the online check in app as accor members for over 20 years WHY does everything need to be examined in minute details EVERY single time???? We have been emailed OTHER guests check out folios and private details more than once in the last year, this is unacceptable that the hotel breaches its own accor privacy policy and when I have attempted to contact the hotel and the general manager 4 times, there was NO reply at all, no care factor as to why my email address was connected to a stranger??? Staff seem to be unaware of the accor rewards and levels system. As for the rooms AGAIN, the rooms are NOT being vacuumed between guests, we know this because when we remove our shoes we can feel dirt/stones etc on the carpet from work boots. This is unacceptable as is the fact that every time we stay at this ibis we bring along glen 20 disinfectant wipes to wipe down every surface and tv remote and light switches BECAUSE the staff DO NOT clean these areas, WE HAVE BEEN DOING THIS FOR A COUPLE OF YEARS . This is UNACCEPTABLE . House keeping is a hard job , but the staff are changing sheets and towels and not cleaning the rooms to any acceptable level. Does any manager EVER check the rooms???? AGAIN the rooms need a refurb its time well and truly , the airport authority and its owners need to get to this asap. If it was not for mining and resources contracts this hotel would be a lot quieter and all guests deserve a quality experience. Breakfast : staff lethargic, really uninterested in anything really, could not be bothered with anything other than standing at the bar, NOT OK wrong people for this job. Cleanliness not good not acceptable in this restaurant, glasses still dirty with orange juice from previous use, cutlery take your chances as you wish, cheese and salami left on open plates in the heat , uncovered , not cooled as per food safety standards, yuk , do not eat, then the butter/margarine / jams should be cooled under ice in individual sachets as per food standards not open to everyone dipping in a knife - gross , unacceptable as per QLD HEALTH FOOD SAFETY REGULATIONS . The read table salt and pepper shakers are disgusting why have these not been replaced ?? so worn and dirty. Supermarket bread and pastries not appealing . lactose free milk for the few clients that this applies to. The yoghurts and the buffet display is unappealing you need to sort this out. Please note that the coffee machine only disperses lukewarm water fortea and coffee and is UNACCEPTABLE , however please note that the STAFF USE THE BAR EXPRESSO MACHINE for their own coffees in front of guests -nice one ibis. OK for the one positive- the new restaurant dinner menu was great , a hit for sure, congratulations to Terence and BJ . the meals were fantastic quality and serving- sofitel standard. The scallops were beautiful, the lamb shanks delicious, and the morroccan lamb shoulder excellent- thankyou , we look forward to trying some of the other dishes next visit.

Disappointing

Jermyworm Zaken - 30-12-2024 Gecertificeerde beoordeling door TripAdvisor

I recently stayed at what is supposed to be a 4-star hotel, but the experience was far from it. Despite being an Accor member, I found this property extremely disappointing. Firstly, the lack of communication was appalling. The kitchen was unexpectedly closed well before the announced dates of January 2nd to January 15th—this was December 30th! No notice or alternative arrangements were provided. Additionally, there was no room service available after a certain time, which is unacceptable for a hotel of this rating. The staffing issues were also glaring. There were no housekeeping services on Sundays, and the bar was understaffed, with only one worker managing orders, leading to extended wait times. If you’re considering staying here, I’d strongly recommend looking elsewhere. The overall service falls far below the standard one would expect from a 4-star hotel, let alone an Accor property.

Dear Jeremy, Thank you for your feedback and I am sorry about your experience. As you mentioned, the kitchen and bar are undergoing refurbishments currently, and due to unforeseen circumstances, the clearing of the kitchen and bar were required to occur earlier than expected. Of course, once this refurbishment is completed on the 15th of January and operations go back to normal on the 18th of January, we will provide our usual 4 star experience, including room service. Kind Regards,

Ibis Mackay - next to Airport

Evelyn M A Soloreis - 8-11-2024 Gecertificeerde beoordeling door TripAdvisor

I didn't actually visit here. I rang the Ibis to book, which took a while to get through. Once I did, the operator was quite nice However, there were no family rooms, so you can't book if you're a family unless you book two separate rooms. There are no interconnected rooms either to my understanding which was a little sad as would be perfect as we had an early flight that day an had to get to Melbourne an then after Melbourne catch another plane to destination so it would of shortened our day. However we had to travel from small town 2hr away early morn to make. Our flight. Hopefully oneday they can change this even if there is jist a few rooms. To accommodate family.

Dear Evelyn, Thank you for your feedback and I am sorry we were not able to accommodate your request at the time. We do have interconnecting rooms for families, however it may have been booked out for your specific dates. We hope to be able to welcome you next time. Kind Regards, Adriette

Boa opção

Adib Farid A Stellen - 15-8-2024 Gecertificeerde beoordeling door TripAdvisor

Thank you for your great feedback, we hope to welcome you back soon. Kind Regards,

In samenwerking met TripAdvisor

Beoordelingen van internetgebruikers

Andere internetgebruikers beoordelen ons hotel

492 beoordelingen 9.2/10 Locatie
978 beoordelingen 7/10 Kamer
872 beoordelingen 7.9/10 Service
11 beoordelingen 7.5/10 Wifi
588 beoordelingen 6.4/10 Eten
417 beoordelingen 6.5/10 Netheid
198 beoordelingen 6.2/10 Goede prijs-kwaliteitsverhouding
131 beoordelingen 6.2/10 Ontbijt

127 beoordelingen 9.2/10 Locatie
313 beoordelingen 6.7/10 Kamer
305 beoordelingen 8.1/10 Service
216 beoordelingen 6.7/10 Eten
138 beoordelingen 6.3/10 Netheid
42 beoordelingen 5.7/10 Goede prijs-kwaliteitsverhouding
35 beoordelingen 6.5/10 Ontbijt
22 beoordelingen 7.9/10 Sfeer

56 beoordelingen 9.3/10 Locatie
135 beoordelingen 6.7/10 Kamer
123 beoordelingen 7.4/10 Service
88 beoordelingen 6.8/10 Eten
64 beoordelingen 5.1/10 Comfort
52 beoordelingen 6.2/10 Netheid
35 beoordelingen 6.5/10 Goede prijs-kwaliteitsverhouding
18 beoordelingen 6.1/10 Ontbijt

46 beoordelingen 9/10 Locatie
109 beoordelingen 8.3/10 Kamer
102 beoordelingen 8/10 Service
56 beoordelingen 6.2/10 Eten
44 beoordelingen 7.2/10 Netheid
20 beoordelingen 6.5/10 Goede prijs-kwaliteitsverhouding
9 beoordelingen 8/10 Sfeer
8 beoordelingen 6.4/10 Ontbijt

29 beoordelingen 9.2/10 Locatie
55 beoordelingen 6.9/10 Kamer
72 beoordelingen 8.4/10 Service
31 beoordelingen 5.8/10 Eten
30 beoordelingen 5.2/10 Comfort
26 beoordelingen 7/10 Netheid
11 beoordelingen 6.4/10 Goede prijs-kwaliteitsverhouding
11 beoordelingen 6/10 Ontbijt

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Bekijk het hotel

Al onze hotels in Mackay

Prijs vanaf, voor 1 nacht voor 1 persoon in de betreffende slaapkamerprijscategorie, exclusief aanvullende services, exclusief ontbijt. Het komt overeen met de laagste openbare prijs inclusief alle belastingen (Sommige belastingen kunnen worden betaald bij aankomst in het hotel (bijvoorbeeld toeristenbelasting) volgens de lokale regelgeving.) voor de betreffende accommodatie die op die dag op de website https://all.accor.com/ te vinden is, voor een verblijf van een nacht in de volgende 20 dagen. Variabel afhankelijk van de periode en beschikbaarheid. De prijs wordt pas gegarandeerd op het moment van de reservering. Alle reserveringen (in het buitenland) zijn betaalbaar in de valuta van het land waar het hotel zich bevindt. Alleen het bedrag, dat bij de reservering is bevestigd in de valuta van het land waar het hotel zich bevindt, is gegarandeerd. Er kan een schatting van de omrekening in uw valuta worden verstrekt, maar dit is niet contractueel. Op het moment van betaling kan uw bank u bankkosten en/of wisselkoerskosten in rekening brengen.

ibis Mackay 4 sterren

Omschrijving

Extras van het hotel

Onze accommodaties

'Standard'-kamer met 1 queensize bed

Standard kamer met 1 kingsize bed

Extra brede deur voor rolstoelen, handgrepen en extra ruime badkamer, Sweet Bed by ibis? bed

Hotel locatie

Toegang en transport

Hoteldiensten

TURBARLENCE TAVERN

TURBARLENCE

Ontbijt

Zwembad

Fitnesscentrum

Vergaderingen en evenementen

Onze beoordelingen van gasten

Beoordelingen van internetgebruikers

Onze andere etablissementen in de buurt