SO/Sotogrande Spa & Golf Resort 5 stelle

Giudizio clienti (Valutazione ALL) 4.6/5 410 recensioni

I plus dell'hotel

  • Disponibilità pacchetto all-inclusive

  • Programmi di intrattenimento

  • Gastronomia internazionale e genuina

  • Accanto ai migliori campi da golf e al Santa María Polo Club

  • Miniclub SO/Kids

Questo hotel fa parte del programma Planet 21 e agisce a favore dell'Ospitalità positiva.

Hotel approvato ALLSAFE

Le nostre sistemazioni

Sentitevi a casa nelle nostre lussuose camere e suite, dotate di tutti i comfort necessari per farvi vivere una vacanza esclusiva, circondati dalla natura e dai migliori campi da golf dell'Andalusia, sulla meravigliosa Costa de la Luz. Sistemazioni dallo stile contemporaneo e sofisticato in ogni dettaglio. Godetevi un vero sonno ristoratore sui nostri irresistibili letti, un ambiente ideale per una vacanza esclusiva in coppia, con gli amici o la famiglia

Posizione dell'hotel

SO/Sotogrande Spa & Golf Resort

Av. Almenara, s.n
11310 Sotogrande
Spagna

Coordinate GPS:36.275219, -5.352107

Accesso e trasporti

Servizi alberghieri

Check-in dalle - Check-out fino alle

In sede
  • Piscina
  • Parcheggio
  • Gli animali sono i benvenuti
  • Navetta
  • Ristorante
  • Hotel ad accesso con sedia a rotelle
  • Benessere
  • Aria condizionata
  • Wifi
  • Colazione
  • Bar
  • Sale riunioni
Vicino alla proprietà
  • Parcheggio

Le recensioni dei nostri clienti

Le recensioni dei nostri clienti

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

Per saperne di più

Valutazione ALL  4.6/5  410 recensioni

Giudizio TripAdvisor  4.5/5  126 recensioni

Certificato d'eccellenza 2023

The SO/Sotogrande was great!

Punteggio Tripadvisor 5.0/5

Lisa W Recensione certificata TripAdvisor

The hotel was beautiful, the service was excellent, and the restaurants were all enjoyable. We loved our little casita. It was very nice and had a comfortable living area and private patio. Mohammed helped to make our departure smooth. He even gave us bottled water for our journey back to the airport.

Dear Q7434VKlisaw, Thank you very much for your kind review of SO/ Sotogrande, we are so pleased that you enjoyed your stay with us! Of course, I shall pass on your feedback to Mohammed, he will be delighted to know that he helped to make your departure comfortable. Thank you again for sharing your experience and we hope to be able to welcome you back again soon to the resort. Best regards, Charlotte-Elizabeth Garwood Quality Management Manager

Isolated in the middle of Golf Heaven

Punteggio Tripadvisor 4.0/5

Kate S Recensione certificata TripAdvisor

There is a lot to like about this hotel. The staff are lovely and super helpful. The breakfast is sublime. If you are into golf, it must be paradise. But it is NOT near the sea or Marina of Sotogrande, and if you want to play tennis its a 10/15 minute driver to La Reserva Club to play. There wasn't much coaching available for my son in May so I can imagine its very hard to get booked in during the summer months, but the coach was excellent and its a great set up. The hotel is well-laid out and we loved our twin bedded room with high ceilings and a great bath/shower set up. It lead out to a back garden with views of the countryside which was very nice. House-keeping couldn't quite get the memo about wanting fresh milk for tea every morning to drink English style tea or that we wanted china cups not the paper cups provided. They are being sustainable and that is commendable, just not what I want in a 5 star hotel. The pools were a tad too chilly for me in May but my son went in. Service around the pool needs tightning up but they were very sweet. My son loved the gym. I would have loved the spa more but for the prices. At 180e for a 50 minute massage it really is stretching the boundaries of excessive. It was a great massage but my preference would be, on a spa wellness break, to be getting a massage every day. It used to be a euro a minute but I guess that was a long time ago now. I don't mind 80 e for 50 minutes but 180e was just too much. Otherwise the spa is lovely, clean with a great sauna and steam room, Indoor pool and nice sitting area out the back garden if you want to get away from the music pumping at the pool. We spent most nights at the tapas restaurant which we liked very much. Super prawns and delicious Iberico ham. Lovely staff and friendly people to chat to. We liked it here but I prefer it down the road in Marbella at the Puente Romano and Marbella Club where you do feel more in the middle of things.

Dear skoolrunmum, Thank you very much for taking the time to write such a detailed and kind review of your experience with us at SO/ Sotogrande Spa & Golf Resort. Indeed, we are set right in the heart of 'golf heaven', as you say, surrounded by 5 world-renowned golf courses to enjoy but we have an ever-growing list of activities to experience; our Guest Relations team are always on hand to make bookings for exciting excursions, sports and leisure activities for you! I am pleased to hear that liked the room and surrounding gardens - however of course the milk should have been readily available to you each day and I shall inform our Housekeeping team. Furthermore, I understand that the spa pricing is towards the higher-end of the market bracket, however we strive to offer more than just a treatment; our Wellness Team are committed to providing a total wellness experience. Should you choose to return to SO/ Sotogrande again, we hope that you will be able to spend more time in our spa to fully experience the oasis. Finally, I am very glad to hear that our IXO Tapas & Bar team made your dining experience so enjoyable; I shall forward on your comments to them as an encouragement. Thank you very much, again, for your complete feedback, it is always welcome as we continue to improve our services and offer a luxury, leisure resort experience. Kind regards, Charlotte-Elizabeth Garwood Quality Management Manager

Disappointing Spa Experience for Hotel Regulars

Punteggio Tripadvisor 1.0/5

uccciara In coppia - Recensione certificata TripAdvisor

Really disappointing Spa Experience Today we visited the Spa for a couples Hot Stone massage we had booked and had a confirmation email for. It was our first time for my wife and I to be out without our new baby and we had to organise childcare. We arrived early and checked in, all fine. We were shown to our lockers and all the lovely ‘Hers’ dressing gowns were in size S/M and when we asked for a larger size at reception we were given two ‘His’ ones in M/L. We were told we would be found when they were ready for us but no tour or instructions on where to wait. In the end we went back to reception 5 minutes before our massage and met our therapists. We were walked to the treatment room, but despite booking a double room for us both the therapists were not told. After asking for this we had to wait outside while one prepared a room and one went to reception to check. When our massage started (late) it was lovely, but 15 minutes in when we hadn’t had any hot stones my wife asked. After some discussion one therapist went to check with reception and came back and said it was not booked. Again, this is exactly what we booked and what our confirmation stated. After some back and forth, the therapists agreed, even though it wasn’t booked, to give us one. Despite all the delays, our massage was not extended. To make it even worse, when we got to reception, we were told as it had already been charged no discount could be offered. They tried to call the Spa Director but couldn’t get through. They said someone would call us back but we have had nothing and it’s now the end of the working day. We expected so much better from a Hotel we eat and drink in regularly as we live around the corner. Such a shame :(

Dear uccciara, Firstly, we thank you for taking the time to share your experience with us. Further, I extend our sincere apologies that you faced such issues at our Wellness Club. I completely understand how this must have been a disappointment for what should have been a relaxing experience. Please allow me to reassure you that this is the first time such complications have arisen and we have taken on board your comments very seriously within the team. I understand that the Wellness Team has already been in touch directly with you to offer a solution, so I do hope you find it as a reassurance to our service and attention, as we very much look forward to being able to welcome you back to SO/ Sotogrande Spa & Golf Resort again soon. Kind regards, Charlotte-Elizabeth Garwood Quality Management Manager

Spa and gym

Punteggio Tripadvisor 5.0/5

Roam15315625635 Recensione certificata TripAdvisor

Just finish a good gym session with Jesus Was hard but felt very good after. he is really a fantastic trainer I will definitely recommend anyone to have a go I will come back to so Sotogrande soon

Dear Roam, It is wonderful to hear that Jesus motivated you to complete a great workout, I shall pass on your comments to him! Thank you very much for taking the time to leave us a review and we are looking forward to seeing you back here at SO/ Sotogrande Spa & Golf Resort soon. Kind regards, Charlotte-Elizabeth Garwood Quality Management Manager

Complesso ben organizzato

Giudizio clienti 5.0/5

Anonimo Amici - Avvisi confermati di ALL

Ottima vacanza

Signor R., Desideriamo ringraziarla per gli apprezzamenti espressi a seguito del suo soggiorno presso SO/ Sotogrande Spa & Golf Resort. E’ con grande piacere che riceviamo i suoi complimenti. Non mancheremo di condividere i suoi commenti con tutta la nostra equipe. La sua soddisfazione è la migliore ricompensa per il nostro personale che lavora giorno dopo giorno per offrire un servizio impeccabile. In attesa di accoglierla nuovamente, Signora/ Signor le porgiamo cordiali saluti. Charlotte-Elizabeth Garwood Quality Management Manager

In collaborazione con TripAdvisor

Altri utenti web che hanno valutato il nostro hotel

  • 115 recensioni 9.4/10 Posizione
  • 168 recensioni 8.6/10 Camera
  • 269 recensioni 8.5/10 Servizio
  • 139 recensioni 9/10 Servizi
  • 80 recensioni 9.4/10 Atmosfera
  • 64 recensioni 7.9/10 Colazione
  • 62 recensioni 8.5/10 Area benessere
  • 49 recensioni 8.8/10 Comfort

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