SO/Sotogrande Spa & Golf Resort 5 stelle

The hotel was beautiful, the service was excellent, and the restaurants were all enjoyable. We loved our little casita. It was very nice and had a comfortable living area and private patio. Mohammed helped to make our departure smooth. He even gave us bottled water for our journey back to the airport.

There is a lot to like about this hotel. The staff are lovely and super helpful. The breakfast is sublime. If you are into golf, it must be paradise. But it is NOT near the sea or Marina of Sotogrande, and if you want to play tennis its a 10/15 minute driver to La Reserva Club to play. There wasn't much coaching available for my son in May so I can imagine its very hard to get booked in during the summer months, but the coach was excellent and its a great set up. The hotel is well-laid out and we loved our twin bedded room with high ceilings and a great bath/shower set up. It lead out to a back garden with views of the countryside which was very nice. House-keeping couldn't quite get the memo about wanting fresh milk for tea every morning to drink English style tea or that we wanted china cups not the paper cups provided. They are being sustainable and that is commendable, just not what I want in a 5 star hotel. The pools were a tad too chilly for me in May but my son went in. Service around the pool needs tightning up but they were very sweet. My son loved the gym. I would have loved the spa more but for the prices. At 180e for a 50 minute massage it really is stretching the boundaries of excessive. It was a great massage but my preference would be, on a spa wellness break, to be getting a massage every day. It used to be a euro a minute but I guess that was a long time ago now. I don't mind 80 e for 50 minutes but 180e was just too much. Otherwise the spa is lovely, clean with a great sauna and steam room, Indoor pool and nice sitting area out the back garden if you want to get away from the music pumping at the pool. We spent most nights at the tapas restaurant which we liked very much. Super prawns and delicious Iberico ham. Lovely staff and friendly people to chat to. We liked it here but I prefer it down the road in Marbella at the Puente Romano and Marbella Club where you do feel more in the middle of things.

Really disappointing Spa Experience Today we visited the Spa for a couples Hot Stone massage we had booked and had a confirmation email for. It was our first time for my wife and I to be out without our new baby and we had to organise childcare. We arrived early and checked in, all fine. We were shown to our lockers and all the lovely ‘Hers’ dressing gowns were in size S/M and when we asked for a larger size at reception we were given two ‘His’ ones in M/L. We were told we would be found when they were ready for us but no tour or instructions on where to wait. In the end we went back to reception 5 minutes before our massage and met our therapists. We were walked to the treatment room, but despite booking a double room for us both the therapists were not told. After asking for this we had to wait outside while one prepared a room and one went to reception to check. When our massage started (late) it was lovely, but 15 minutes in when we hadn’t had any hot stones my wife asked. After some discussion one therapist went to check with reception and came back and said it was not booked. Again, this is exactly what we booked and what our confirmation stated. After some back and forth, the therapists agreed, even though it wasn’t booked, to give us one. Despite all the delays, our massage was not extended. To make it even worse, when we got to reception, we were told as it had already been charged no discount could be offered. They tried to call the Spa Director but couldn’t get through. They said someone would call us back but we have had nothing and it’s now the end of the working day. We expected so much better from a Hotel we eat and drink in regularly as we live around the corner. Such a shame :(

Just finish a good gym session with Jesus Was hard but felt very good after. he is really a fantastic trainer I will definitely recommend anyone to have a go I will come back to so Sotogrande soon

Ottima vacanza