Fairmont Tokyo 5 星

客户意见评级 (ALL 评级) 4.7/5 1,108 评论

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Fairmont Tokyo - Image 1
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1-1-1 Shibaura, Minato ku, 1050023 东京, 日本

描述

酒店其他优惠

  • 酒店地理位置优越，位于东京市中心，邻近羽田机场、银座和品川。

  • 迷人的空中之旅，城市的活力与海湾的宁静在这里融为一体。

  • 酒店拥有 217 间非常宽敞的客房，包括 74 间费尔蒙金尊客房，所有客房均可欣赏到海湾或东京塔的美丽景观。

  • 酒店设有 5 间餐厅和 2 间酒吧，餐饮理念各具特色，所有餐厅和酒吧均可欣赏美景，并设有室外露台。

  • 健康体验包括费尔蒙水疗中心、20 米室内无边泳池和 24 小时健身房。

我们的客房

酒店位置

Fairmont Tokyo

1-1-1 Shibaura, Minato ku
1050023 东京
日本

GPS:35.650898, 139.757598

电话

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.7/5  1,108 评论

客户意见评级 4.5/5

Hui Z. 情侣住宿 - 所有已确认评论

客房里的卸妆湿巾第一时间没有补充到位，还是有点遗憾，整体来说满意

客户意见评级 3.0/5

Hui S. 家庭住宿 - 所有已确认评论

酒店硬件设施非常满意，但对酒店服务比较失望。入住四晚，早餐一尘不变，过于单一；更换房间后，发现房间内少了润肤霜，告知前台，服务生来房间检查，并解释很久房间中入住时本就缺少润肤霜，服务生对我们的陈述的事实一直表现出怀疑态度，有一种被当成小偷对待的感觉，之后间隔一个多小时时间才将润肤霜送至房间。让我们有一种极大被冒犯的感觉。

客户意见评级 5.0/5

Beibei G. 朋友住宿 - 所有已确认评论

这次入住fairmont体验特别棒！酒店环境雅致、舒心、静谧且精致。尤其要感谢fairmont的staff 热情周到、贴心细致，服务真诚又暖心。Klin的早餐食材新鲜，小而美；Suzhi餐厅的寿司食材新鲜，无比满足，真的特别特别满意，让人倍感温馨，下次来东京只选择fairmont，也会去体验世界各地的fairmont！！！

客户意见评级 4.0/5

Jiang L. 家庭住宿 - 所有已确认评论

安静，舒适。

Dear Jiang L., Thank you very much for taking the time to share your experience with us following your family stay at Fairmont Tokyo. We are delighted to learn that you found our location convenient and enjoyed a quiet and comfortable environment. Your kind recommendation means a great deal to our team. At the same time, we appreciate your constructive feedback regarding the arrival, check-in, and departure experiences. Please rest assured that we are reviewing these areas carefully to ensure a smoother and more welcoming journey for our guests at every touchpoint. It was a pleasure to host you, and we sincerely hope to welcome you and your family back for an even more seamless and memorable stay in the future. Warm regards, Zulkiflee Januar Hotel Manager Fairmont Tokyo

客户意见评级 5.0/5

Ziteng Z. 单人住宿 - 所有已确认评论

完美的入住体验，优秀的地理位置，热情的接待，友好的服务，舒服的床品，美丽的景观，这是我出行入住过最满意得酒店

Dear Ziteng Z., Thank you very much for taking the time to share such a wonderful and detailed review of your stay with us. We are truly honored to receive your perfect score and sincerely appreciate your kind words. We are delighted to know that you enjoyed our location and the beautiful view of Tokyo Tower, and that your overall stay met your expectations so well. It is especially rewarding to hear your compliments regarding the warm welcome from our team, the friendly and attentive service. Your feedback confirms our daily efforts to provide a memorable and comfortable experience for every guest. At the same time, we thank you for your honest feedback regarding in-room dining. Please rest assured that your comments have been shared with the relevant team even you did not the detailed comments. We will continue working to improve this service so it better matches the high standards experienced throughout the rest of your stay. It was a pleasure to host you, and we truly hope to have the opportunity to welcome you back again on your next visit to Tokyo. Our team would be delighted to create another exceptional experience for you. Zulkiflee Januar Hotel Manager, Fairmont Tokyo

其他网络用户评价我们的酒店

  • 226 评论 8/10 位置
  • 576 评论 9.5/10 房间
  • 677 评论 8.3/10 服务
  • 386 评论 9.5/10 氛围
  • 338 评论 9.2/10 设施
  • 302 评论 8.4/10 食物
  • 174 评论 9.1/10 舒适度
  • 128 评论 9.2/10 游泳池

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