メルキュールアヴィニョンTGVホテル&スパ 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.6/5 1,040 件のレビュー

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メルキュールアヴィニョンTGVホテル&スパ - Image 1
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メルキュールアヴィニョンTGVホテル&スパ - Image 4
2 rue Mère Térésa, 84000 アヴィニョン, フランス

説明

ホテルのその他の情報

  • 改装間もない113の客室

  • Immediate proximity to Avignon's TGV station

  • 285sqm of wellness space

  • Modern meeting rooms with natural daylight

  • 地元のラウンジバーとテラス付きのグルメなレストラン

当ホテルの客室

ホテル所在地

メルキュールアヴィニョンTGVホテル&スパ

2 rue Mère Térésa
84000 アヴィニョン
フランス

GPS:43.928696, 4.784743

電話番号
ファックス +33 4 32 76 89 00

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

LES GUSTAVES

LES GUSTAVESは、毎日正午から夜まで営業しております。当ホテルのシェフが、季節の食材を使用したモダンな郷土料理をご用意します。新しい本格的な雰囲気の中で特徴的な料理をお楽しみください。

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お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.6/5  1,040 件のレビュー

トリップアドバイザーの評価  4.7/5  341 件のレビュー

2025エクセレンス認証

Wonderful relaxing experience!

トリップアドバイザーの評価 5.0/5

reloml トリップアドバイザー認証口コミ

My experience with Carla was wonderful. She is very professional and has exceptional technique. Highly recommend having a massage with Carla.

Dear Mr/Mrs, Thank you for your feedback following your stay at Spa Mercure Avignon by Phytomer. It is with great pleasure that we receive your compliments. We will certainly share your appreciations with our entire team. Your satisfaction is the greatest reward for our staff who work day after day to offer impeccable service. We look forward to welcoming you again, Marie, Sales Department, Mercure Avignon TGV

Great

トリップアドバイザーの評価 5.0/5

Nancy A トリップアドバイザー認証口コミ

I had a great stay...Staff was helpful, the room was nice. The restaurant was fantastic. It's very close to the TGV station, which is a bit out of town.

Dear Nancy, Thank you so much for your lovely feedback following your stay at Mercure Avignon TGV. It is with great pleasure that we receive your compliments. We will certainly share your appreciations with our entire team. Your satisfaction is the greatest reward for our staff who work day after day to offer impeccable service. We look forward to welcoming you again, Marie, Sales Department, Mercure Avignon TGV

Nice but small rooms and a drive into town

トリップアドバイザーの評価 4.0/5

Robyn R トリップアドバイザー認証口コミ

The hotel is a short drive into the town and main tourist attractions and has parking available. The decor is nice, but the room was very small. It was hard to get into suitcases with very limited floor space. There was only a curtain separating the bathroom and bedroom sections rather than a solid wall. The spa facilities were nice (not included in room rate though). Breakfast was fairly good (buffet style) but was in an open-plan restaurant/reception and the atmosphere was impacted by a large & loud group of 50+ stood having drinks in the reception. It felt more of a business event than holiday breakfast.

Dear Robyn, Thank you for taking the time to share your detailed experience. We are delighted that you enjoyed the location of the hotel, the comfort of the spa, the decoration as well as the quality of our breakfast. Regarding the layout of the room, it is an architectural bias designed to optimize the space in a functional way, while maintaining a warm atmosphere. Please note that our clients benefit from a preferential rate of -50% on access to the spa, available at any time during their stay. On the day of your visit, we were indeed hosting a corporate seminar and we are sorry if this could have disrupted the breakfast atmosphere. We attach great importance to preserving the comfort and tranquility of all our customers, whatever the circumstances. Looking forward to welcoming you again for a 5-star experience, Marie, Sales Department, Mercure Avignon TGV

Comfortable Stay

トリップアドバイザーの評価 5.0/5

Baggio1018 トリップアドバイザー認証口コミ

Although not exactly in the centre of Avignon, staying away from the hustle turned out to be good as we could relax a bit more. The rooms here are as you would expect from a Mercure, clean, modern and comfortable. Sufficiently spacious room, bright and well lit. There is a decent sized swimming pool - if we had more time, we would have made use of it and perhaps tried the spa too.

Cher client, Un grand merci pour votre avis détaillé et positif ! Nous sommes ravis que vous ayez apprécié le calme de notre établissement, légèrement à l’écart du centre-ville, un cadre idéal pour se détendre. C’est un plaisir de savoir que nos chambres ont répondu à vos attentes en termes de confort, de propreté et de luminosité. Nous espérons que vous aurez l’occasion de profiter de notre piscine et de notre spa lors d’un prochain séjour. Au plaisir de vous accueillir à nouveau au Mercure Avignon TGV !

A very poor hotel!

トリップアドバイザーの評価 2.0/5

Journey797836 Couples - トリップアドバイザー認証口コミ

We chose the hotel because it was convenient for catching the TGV . Our experience was awful! There was no separate bathroom in the room - only a curtain. The shower sprayed everywhere. The pool chairs were filthy. We were awoken very early by a fire alarm. The fire exit route was blocked by linen baskets. We were offered a refund which we didn’t receive. We do bot recommend this hotel!

Dear Journey797836, Thank you for sharing your feedback, although we sincerely regret that your stay did not meet your expectations. The layout of our rooms, featuring an open bathroom design, reflects a contemporary architectural choice intended to optimize space and create a more modern atmosphere. However, we understand that this may not suit everyone’s preferences. We take your comments regarding cleanliness and safety very seriously. The fire alarm was indeed triggered unexpectedly, and our teams followed the procedures required by current safety standards. We regret the inconvenience this may have caused. All the concerns you mentioned have since been carefully reviewed and addressed. If a refund was offered and has not yet been received, we invite you to contact our front desk team directly so that the matter can be resolved promptly. We are truly sorry that this experience did not reflect the level of quality we strive to provide and still hope to have the opportunity to welcome you again under better circumstances. Kind regards, Marie, Sales Department Mercure Avignon TGV

との提携 TripAdvisor

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周辺の他の施設

アヴィニョンのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。