hotelF1 Avignon Centre Courtine gare TGV 1 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.1/5 432 件のレビュー

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hotelF1 Avignon Centre Courtine gare TGV - Image 4
205 rue J.M Tjibaou, ZAC de Courtines, 84000 AVIGNON, France

説明

ホテルのその他の情報

  • Renovated hotel with air conditioning, certified ALLSAFE

  • Reception 24 hours a day, 7 days a week

  • CABRIO rooms with private shower and toilet

  • All-you-can-eat buffet breakfast

  • Free covered car park

当ホテルの客室

ホテル所在地

hotelF1 Avignon Centre Courtine gare TGV

205 rue J.M Tjibaou, ZAC de Courtines
84000 AVIGNON
France

GPS:43.929032, 4.788189

電話番号
ファックス +33 4 90 27 36 71

アクセスと交通機関

ホテルサービス

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敷地内
  • 駐車場
  • ペット可
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • 全館禁煙

朝食

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.1/5  432 件のレビュー

トリップアドバイザーの評価  3.5/5  45 件のレビュー

very bad experiences

トリップアドバイザーの評価 1.0/5

Curiosity705422 トリップアドバイザー認証口コミ

1/The experience is very bad. When I was sleeping at noon, a housekeeper suddenly break into my room, and said she wanted to clean. She didn't knock at the door at all. I was shocked.I didn't expect that the housekeepers could enter the guest's room so casually and disrespect the guest's privacy. Luckily I was in the room with my clothes on. She did not apologize afterwards, on the contrary, her attitude remained very bad. There is also racial discrimination against Asians. Later, she came back knocking at my door several more times, demanding that I need to leave the room. However, my reservation was for several days! Why she didn’t want to check with the reception firstly? Or does the people who work at the hotel, always so ignor the clients’ reservation? 2/As I was ill and I had to stay in the room for a whole day. I asked another cleaning person to come and clean the room anyway, as I was waken up by her. Unfortunately, it was always this woman who came, and she continued to curse and complain about my presence in my room. As a hotel guest, isn't it my right to stay in the room as much time, as I want?? Since when can the hotel decide my time at my bed when the reservation is valid?? and the booking was done 3 months ago!! In the end, she only vacuumed the floor very roughly with a vacuum cleaner, and it was still very dirty after cleaning. Her attitude was still very bad. At the beginning, as I was ill and I had neither the strength nor the desire to argue. But when she saw that I didn't respond, maybe I was weak and maybe an Asian is easy to manipulate, her attitude became even worse. I couldn't help it anymore, so I started arguing with her. Later, his boss/colleague joined in, and stopped me to talking, without understanding how it really happened. Since I couldn't cancel the reservation, I had to hang a "do not disturb" sign on the door for the next two days because I didn't feel safe. I feel like someone could break in at any time. 3/I really don't recommend staying in such a hotel. There is no privacy at all. The housekeeper is very rude and racist. It's really inappropriate for the hotel to hire such a housekeeper. The experience is very bad. During the trip generally we are trying to keep a good humor, but they ruined everything. 1/体验非常糟糕。 中午睡觉的时候，突然有保洁人员闯进房间，说要打扫，她根本没敲门。我当时吓了一跳，惊醒了，没想到保洁人员居然可不尊重客人隐私，这么随意进客人房间？幸好我当时穿着衣服在房间里。 事后她并没有道歉，反而态度很差，她对亚裔还有”种族歧视”的态度。 后来她又来敲我几次门，要求我退房，可我的预定本来就是好几天。她怎么会不知道？还是说酒店内部的沟通有问题？ 2/因身体不舒服，需要在房间里呆了一天。反正被她吵醒了，于是我叫了另一个保洁人员来打扫房间，。 结果还是这个女人被派过来，她边打扫，还继续骂骂咧咧。还抱怨我躺在床上了。我在自己预定的房间，呆在什么时候，作为酒店客人，难道不是我的自由吗？ 结果她只用吸尘器非常粗略的吸了地板，打扫完还是很脏。她的态度依然很恶劣。 本来我生病了，没力气也没心思争辩。她看我不理她，以为是我软弱，或者是觉得亚洲人好欺负，态度就更差了。 我实在忍不住了，就跟她吵起来。后来，他的老板/同事也加入进来，不分青红皂白，一切帮她和我吵。 因为不能取消预订，后几天的住宿，我不得不在门上挂上“请勿打扰”的牌子。我不再有安全感，感觉随时都有人闯进来。 我真的不建议住在这样的酒店。根本没有隐私。工作人员非常粗鲁和种族主义。酒店聘请这样的清洁工真的很不合适。 体验非常糟糕。 在旅行期间，我们本来都想尽量保持愉快的心情，不想给自己找气受，但他们把一切都毁了.

𝗛𝗼𝘁𝗲𝗹 𝗙𝟭 𝗔𝘃𝗶𝗴𝗻𝗼𝗻 | 𝗙𝗿𝗮𝗻𝗰𝗶𝗮

トリップアドバイザーの評価 5.0/5

davewaxa ファミリー - トリップアドバイザー認証口コミ

Very nice hotel for very good value. (Great value for money) not too far from the railway station TGV high speed services from here across central France. The highway is very close by and offers direct cases to a major auto route in France. Hotel staff were beet friendly and accommodating when advising us on solutions for our travel requirements this short trip. Hotel room was clean and and well equipped. Local area offers many eateries that are excellent. Hotel location is tremendous, 8-10 minutes walk to the railway station Avignon TGV. Superb location. Highly recommended.

Terrible experince

トリップアドバイザーの評価 1.0/5

Tomto147 Couples - トリップアドバイザー認証口コミ

We had 2 prepaid reservation confirmed by the hotel. After arrival the receptionist was not able to find the reservation for over 2 hours. We were not offered any help although presented the confirmed reservation number on AccorHotels website. After 2h discussion only one room was offered and 2 people had to sleep in the car.... Next day F1 Hotel offered to refund us the price of one room. What kind of service is that? Be aware!

Dear guest, We are sorry to hear about your negative experience at our hotel. We apologize for the inconvenience caused due to the confusion in finding your reservation. We understand that this must have been frustrating for you, especially after a long journey. Please know that we will investigate this matter further and take necessary steps to prevent such incidents from happening in the future. Regarding the refund, we would like to clarify that our policy is to refund the price of the room(s) for which the reservation was not found, and we are sorry if this did not meet your expectations. We always strive to provide the best possible service to our guests, and we regret that we fell short in this instance. Once again, we apologize for the inconvenience caused, and we hope to have the opportunity to serve you better in the future. Best regards, Bernard B, Community Manager for F1 Avignon Centre Courtine Gare TGV.

Price-quality really good. Budget hostel

トリップアドバイザーの評価 4.0/5

TessPasch Solo travel - トリップアドバイザー認証口コミ

It is a budget place and that is it. The only minus points for me are that the staff don't all speak English, despite what was mentioned online. I didn't got sheets, I thought that you had to pay for them and I have my own liner so I didn't say anything about it. Only later I found out that I should have gotten them. What I also would like to mention is that I think that there are too few showers per floor. There are a lot of rooms, some dormitories and only 2 showers per floor. Around the evening everyone wants to take a shower. The hostel is further away from the citycentre than I thought. Though this one is for my own. The breakfast was really good. The rooms were nice. It is in front of the busstop and close to Carrefour, burger king etc. Price-quality it is really good.

Dear guest, Thank you for sharing your feedback with us. We are glad to hear that you found the price-quality of our budget hostel to be good and that you enjoyed the breakfast and the rooms. We apologize for any inconvenience caused by the language barrier with our staff and for not receiving sheets. We will make sure to remind our staff to communicate better in English and to provide all necessary amenities to our guests. Regarding the showers, we understand your concern and will consider adding more showers to each floor. We appreciate your feedback as it helps us to continuously improve our services. Thank you for choosing our hostel and we hope to welcome you back in the future. Best regards, Bernard B, Community Manager for F1 Avignon Centre Courtine Gare TGV.

What a budget hotel should be

トリップアドバイザーの評価 5.0/5

tintinfan2013 Couples - トリップアドバイザー認証口コミ

This place is what a budget hotel should be. A short walk from the TGV station. Spotlessly clean rooms, and shared showers and toilets. Washhand basin in room (bring you own towel and toiletries). Boulangerie and a huge supermarket a couple of minutes walk away for breakfast. Staff friendly at the 24hr reception. Would recommend as a no-frills option.

Dear guest, Thank you for choosing our budget hotel and taking the time to leave a review. We are glad to hear that you found our hotel to be clean and conveniently located. We appreciate your kind words about our friendly staff and the no-frills option that we offer. We hope to have the opportunity to welcome you back in the future. Best regards, Bernard B, Community Manager for Hotel F1 Avignon Centre Courtine Gare TGV.

との提携 TripAdvisor

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