ibis Wakefield East-Castleford

Horrible place to work. Nasty staff. And employers who will do everything they can to remove any support you have. Some staff WOULD go above and beyond for you, but I doubt they’ll still be there by time it reopens by the way that the employer treats its employees. Shame really because the few people who would help you are the ones being taken advantage of.

Amazing hotel, friendly staff and have no time for idiots from YouTube. Definitely will be staying here again when possible. Keep up the amazing work to all staff. The breakfasts were delicious and Definitely worth coming just for that....

I would never stay here again. I am writing this review more than a month after my stay. I wasn't originally going to write a review but I'm still disappointed over this experience. We arrived to check in and were told that there was a technological fault meaning that nobody could be checked into their room. This wasn't the staff's fault of course I understood that. We had a party to go to and called hours later only to find out the check in system hadn't started working again until after 8pm! Again, not the hotel staff's fault. The issue was we were not once offered an apology. I requested a late check out (when we finally checked in at 1am), which we were given thankfully, but given with hesitation. Nobody was even at the reception desk for hours in the morning! A simple sorry would have been the bare minimum for this situation. It caused us a lot of hassle, including not being able to shower before the party in a room we had paid for and ending up bothering our friends as we had to show up to their house early. It's a shame as the hotel and rooms are nice, but the service is lacking.

Absolutely ridiculous!!! Booked in the hotel has closed down drive all the way there for the hotel to be closed. No information given to us no real contact number to get through to someone as they palm you off with a mobile number that doesn’t go through to. What a rip off! Give us our money back now! We wasn’t informed at all over the hotel shutting down. I’d also rate lower than a 1 star if it was possible. We were told a manager should of let us know but going by other reviews the manager can’t even be arsed to don his job

Ich war eine Nacht im Rahmen einer Geschäftsreise im Premier Inn Castleford. Es liegt ganz in der Nähe der Autobahn in einem Industriegebiet Castlefords. Der Empfang war freundlich und der Check-in (und der Check-out am Tag darauf) schnell. Zimmer war funktional eingerichtet, der Stil war eher altmodisch und es war schon etwas abgewohnt. Es hatte ein bequemes Bett, die üblichen englischen TV Programme und eine gutes, stabiles Wi-Fi. Das Restaurant im EG wird sowohl als Restaurant/ Pub genutzt, wie auch fürs Frühstück. Das Essen Abends war gut, ob der Größe der Karte ist wohl anzunehmen, dass hier eher aufgewärmt wie gekocht wird. Bierauswahl beschränkt sich auf die TV-Biere, mehr lokale englische Biere wären eine willkommene Abwechslung. Frühstück hingegen war sehr gut, es gibt ein übersichtliches Buffet und die "Klassiker" der englischen Frühstücksküche. Das Omelett war auf alle Fälle empfehlenswert, es war frisch zubereitet und hat sehr gut geschmeckt. Alles in allem OK für einige Nächte, wenn man außer einem Zimmer zum Übernachten nichts weiteres benötigt.