Mercure Liege City Centre 4 gwiazdki

Ocena klientów (Ocena ALL) 4.1/5 Liczba opinii: 829

Mercure Liege City Centre - Image 1
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Opis

hotel certyfikowany ALLSAFE

O hotelu

  • Six impressive historic period rooms with natural daylight

  • Secure paid private parking with direct access to the hotel

  • Beautiful terrace and attractive gardens

  • Enjoy breakfast with healthy options and local specialities

  • Green Key label

Nasze pokoje

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Lokalizacja hotelu

Mercure Liege City Centre

Rue St Leonard 182
4000 LIEGE
Belgium

Pozycja GPS:50.6489218, 5.5897098

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Parking
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

LA LINIERE

Let yourself be charmed by our authentic and seasonal cuisine, served in a friendly bar a manger spirit.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

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Ocena ALL  4.1/5  Liczba opinii: 829

Ocena TripAdvisor  4.0/5  Liczba opinii: 896

Modern hotel in an ancient building.

Ocena na stronie TripAdvisor 4.0/5

jglaw Couples - Opinia zatwierdzona w TripAdvisor

Located in a nicely restored monastery the hotel has a good feel, with a modern and attractive lobby. We had a good sized room on the third floor, with a queen size bed and a rather hard mattress. Coffee corner, no slippers no bathrobes. The hotel has an exit on the river boardwalk, makes a nice 20 minutes walk to the city center. Gated paying parking, partly underground, 4 charging points. Breakfast is served in the authentic monastery hall.

Dear Guest, Thank you for taking the time to let us have your feedback concerning your visit to our hotel. We're delighted to hear that you appreciated the unique blend of modern amenities within our historical building and enjoyed your room's generous size. It's also wonderful to know that our location allowed for pleasant riverside strolls into the city center. We take pride in the authentic ambiance our monastery hall provides during breakfast and are glad it added to your experience. Regarding the mattress firmness, we strive to cater to various guest preferences and offer a pillow menu for added comfort. While bathrobes and slippers are a standard provision in our Privilege rooms, we're always happy to supply additional amenities upon request at reception. We hope the secured parking with charging points added a layer of convenience to your visit. We hope to welcome you back on a future occasion. Best wishes, Vanessa SARI, General Manager

Great en route stop over

Ocena na stronie TripAdvisor 5.0/5

226janw Opinia zatwierdzona w TripAdvisor

Brilliant hotel as a stop over on our way to Italy on a coach tour. Our rooms were great but could have done with a centre light fitting as a bit dark and dingy. The breakfasts were great. So much choice and all tasted very fresh. The coffee was very good too.

Dear Jan, Thank you for taking the time to share this feedback. We're thrilled to hear that you found our hotel to be a great stopover and appreciated the extensive breakfast options and the freshness of the food. It's wonderful to know that our coffee met your expectations as well. Regarding the lighting in the rooms, we strive to maintain the historical character of our building while providing comfort, and we regret if the ambience was not to your satisfaction. Our team is dedicated to ensuring a pleasant stay, and we'll certainly consider your feedback as we continuously seek to improve our guest experience. We hope to have the pleasure of welcoming you back in the future. With best wishes, Vanessa SARI, General Manager

EXTRAORDINARY FRIENDLY hotel. Can't talk enough about the staff. Have not met anyone that complained about this place.

Ocena na stronie TripAdvisor 4.0/5

yonasmekuriab Opinia zatwierdzona w TripAdvisor

Mercure Hotel, Liege City Center is definitely one of the best hotels I have stayed at. This hotel always gives me the feeling that I have come home. I travel a lot and am always happy to come here. There are some hotels I feel like I have to go to but not this hotel. The improvements are amazing and it won't be long before this hotel turns into a fantastic place. The location of the hotel is amazing. One is walking distance away from everything. There is a supermarket behind the hotel. All kinds of restaurants within a walking distance. Laundries within 10 minutes. The staff?....Just plain super. Very helpful I mean these people go out of their way and do things they don't even have to do to satisfy us. Janique, Gregory, Ludivine and many others whose names I cannot remember now (everybody really) at reception, are total professionals. Momo and Benedicte in the restaurant are like caring friends. Rooms are clean. Caring housekeeping staff. I am just happy to come to Liege always.

Dear Guest, Thank you for your review. We're thrilled to hear that our staff's friendliness stood out during your stay, and it's heartening to know that Janique, Gregory, Ludivine, and the rest of our reception team made such a positive impression with their professionalism. Your compliments for Momo and Benedicte in our restaurant as caring friends is truly appreciated; our team strives to offer that 'home away from home' feeling you've described. We're also glad that the cleanliness of our rooms and the dedication of our housekeeping team contributed to your enjoyable experience. It's wonderful to learn that our central location, within walking distance of La Batte Sunday Market and various restaurants, added convenience to your visit to Liège. We look forward to welcoming you back. Best regards,

Terrible hotel

Ocena na stronie TripAdvisor 2.0/5

Dan Alexandru D Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

Terrible service all around. When I first arrived the receptionist told me I have to pay even though it was already payed by my company. It took at least 5 minutes for him to realize that it was paid and didn’t even apologize afterwards for wasting my time. Secondly, the key card they gave me kept having problems whenever I was coming late and wanted to enter through the main doors of the hotel, it didn’t work. This happened at least 3 nights in a row and every single time I needed to go to the reception and tell them. They just passed it real quick through a demagnetizing device and that was it. Well, it didn’t work until a younger receptionist came up with a different approach and then it worked. Thirdly, almost every morning at breakfast whenever I turned around, leaving my table to go grab something else they immediately took everything off the table and cleaned like I was gone. At this point I got really mad because I just couldn’t get off my table to take anything, even a coffee from the coffee machine without the waitresses taking my food and drinks that I was clearly still enjoying. One morning a guy even tried to take my plate that still had food on it even though I was at the table. Of course not only he didn’t apologize, but he even looked weirdly at me. Absolutely disgusting“service”. I have been to 2 stars hotels that treat their guests better. I asked them for more soap and shower gel. I come back and see half bottles in the bathroom. A 4 star hotel can’t afford a full bottle of soap?! Lastly, the location is absolutely terrible especially now with the construction of the tram lines. Don’t even bother cleaning your shoes or going out with nice shoes because there is mud everywhere. How did this hotel receive 4 stars is a mystery for me. Like I said, I have been to 2 star hotels that treated me with respect and didn’t take the food from under my nose.

Dear Dan, Thank you for taking the time to review your stay. We are sorry to hear about the inconveniences you faced during your stay. Regarding the confusion at check-in, we apologize for any misunderstanding and will ensure our team is better informed about payment procedures. As for the key card issue, we are glad that our staff was able to find a solution for you. We will continue to work on improving our services to avoid such issues in the future. Concerning the breakfast service, we apologize for any inconvenience caused and will address this with our team to ensure a better experience for our guests. We understand your concerns about the soap and shower gel provided in the bathroom. We offer NUXE products, a well-known brand, and will take your feedback into consideration for future improvements. Lastly, we acknowledge the ongoing construction work in the city, which is expected to be completed by 2024. We apologize for any inconvenience this may have caused during your stay. We hope you will consider staying with us again in the future. Best regards,

Pobyt udany

Ocena klientów 4.0/5

Monika Rodziny - Opinie potwierdzone ALL

Czysty, pachnący hol. Czyste i schludne pokoje. Duże wygodne łóżka. Smaczne śniadania. Miły personel

Drodzy goście, Bardzo dziękujemy za wspaniałą recenzję naszego hotelu! Cieszymy się, że jesteście zadowoleni ze swojego pobytu i mamy nadzieję wkrótce zobaczyć się z Wami ponownie! Pozdrawiamy, Vanessa SARI Hôtel Manager

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 475 Liczba opinii 6.6/10 Lokalizacja
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  • 665 Liczba opinii 8/10 Obsługa
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  • 452 Liczba opinii 8.1/10 Śniadanie
  • 327 Liczba opinii 6/10 Klimat
  • 256 Liczba opinii 6.1/10 Czystość
  • 154 Liczba opinii 3.9/10 Dobra oferta cenowa

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