ibis Liège Seraing 3 gwiazdki

Ocena klientów (Ocena ALL) 4.5/5 Liczba opinii: 510

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ibis Liège Seraing - Image 1
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Route du Condroz 15b, 4100 BONCELLES, Belgia

Opis

O hotelu

  • Free WIFI throughout the hotel

  • Early check-in from 9am and late checkout 5pm

  • 4 minutes by car from Country Hall de Liège

  • Near Sart Tilman Golf Club and CHU

  • Ample free parking

Nasze pokoje

Lokalizacja hotelu

ibis Liège Seraing

Route du Condroz 15b
4100 BONCELLES
Belgia

Pozycja GPS:50.567715, 5.552108

Telefon
Faks +32 4 338 45 11

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Parking
  • Zwierzęta mile widziane
  • Wi-Fi
  • Klimatyzacja
  • Bar
  • Całkowity zakaz palenia na terenie całego obiektu

BAR

Enjoy a wide selection of international drinks and beers, along with our 24/7 snack food available at the bar or to take in rooms.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.5/5  Liczba opinii: 510

Ocena TripAdvisor  3.9/5  Liczba opinii: 451

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Ocena na stronie TripAdvisor 5.0/5

Trip33548798788 Opinia zatwierdzona w TripAdvisor

Dear staff, thank you to all the hotel staff for your kindness and professionalism. Thank you so much for keeping everything clean and comfortable. I really appreciate your hard work and friendly attitude. Best wishes, [Yevhenii from 105]

Dear Guest, Thank you for your great feedback. We're delighted you enjoyed your stay at ibis Liège Seraing. Our team takes pride in maintaining clean, comfortable spaces while delivering professional service. That you noticed our daily efforts to create welcoming environments makes our work rewarding. We look forward to welcoming you again soon. Best regards, Ovidiu CHITAS, General Manager

Avoid this hotel!

Ocena na stronie TripAdvisor 1.0/5

sawadee_1 Couples - Opinia zatwierdzona w TripAdvisor

Avoid this hotel Check-in was fine, but everything after was unacceptable. Bathroom had mould and cobwebs in the lights — basic cleanliness was ignored. A staff member entered my room without knocking while I was naked, a shocking breach of privacy. My confirmed booking for a double bed was ignored, and I was given two singles pushed together. Platinum status benefits were not recognised at all. The room was eventually comped, but that does not undo the poor standards or the humiliation. This hotel does not meet Accor’s brand level.

Dear Sawadee, Thank you for taking the time to share your feedback. I am truly sorry to read about your experience, which clearly fell short of the standards we strive to uphold at our hotel and within the Accor brand. Please accept our sincere apologies for the issues you encountered, notably the cleanliness concerns, the inappropriate room entry, and the non-recognition of your ALL – Accor Live Limitless Platinum status benefits. I fully understand how disappointing and upsetting this must have been for you. We take your comments very seriously, and I assure you that corrective actions have already been implemented with our housekeeping and front office teams to ensure such incidents do not happen again. While I am glad that we were able to offer compensation during your stay, I recognise that this does not erase the inconvenience and distress caused. Your experience is not representative of the service and care we aim to provide every guest. I sincerely regret that we did not provide the experience you expected and deserved, and I hope we will have the chance to welcome you again in the future under better circumstances. Best wishes, Ovidiu CHITAS, General Manager

Pleasant

Ocena na stronie TripAdvisor 5.0/5

Ysabelle V Opinia zatwierdzona w TripAdvisor

Very friendly personal and flexible regarding check in and check out time. Nice breakfast. Perfectly situated for golfers playing at Sart Tilman (no car needed).

Dear Abelle, Thank you for taking the time to share this feedback. We're delighted your experience matched your expectations. Our team takes pride in providing adaptable service timelines and morning offerings that fuel great days. The convenience of our location for golf enthusiasts like yourself always makes us smile knowing we're part of memorable stays. We look forward to welcoming you back on a future occasion. Best regards, Ovidiu CHITAS, General Manager

Amazing work of staff

Ocena na stronie TripAdvisor 5.0/5

Dream08387569209 Opinia zatwierdzona w TripAdvisor

We really liked this hotel. It is very clean. Cleaning rooms is done every day, the staff is very kind and pleasant. We were warmly welcomed at the reception. I also liked the breakfast, it's very tasty. Everything is professional. I will advise this hotel to my friends.

Dear Guest, Thank you for this great review. We are truly thankful for your kind remarks on our hotel's standards and service. We are delighted that you appreciated the cleanliness of our rooms, which we ensure are maintained daily, and the warm welcome provided by our staff. It is also gratifying to hear that our breakfast offering, which includes a variety of hot and cold options, met your expectations and added to the enjoyment of your stay. We look forward to welcoming you back soon. Kind regards, Ovidiu Chitas, General Manager

Did Exactly What It Said On The Tin

Ocena na stronie TripAdvisor 5.0/5

JoeCBansteadUK Opinia zatwierdzona w TripAdvisor

Stayed for 2 nights in May. Easily found with old school GPS satnav. We stayed for the WEC Spa meeting - the circuit being less than an hour away. Getting into the parking at the circuit is however a totally different story! Limited parking directly in front/to side of hotel, but plenty of spaces adjacent with the restaurant/shopping complex. Friendly, efficient and good English speaking staff throughout. Rooms are as to be expected, compact, clean and comfortable. All seem to be quiet despite the nearby complex as above. The only room niggle was the lack of a coffee/tea station. The excellent hot/cold buffet breakfast was to a higher standard than the 3 stars for the hotel. Plenty of choice and surprisingly good coffee from the automated machines. Decent value for a peak/busy weekend. Would use again.

Dear Guest, Thank you for reviewing your recent experience. We are delighted to know that our staff's friendliness and efficiency made a positive impact on your experience. It is always our aim to provide service that speaks volumes in terms of hospitality. However, we regret the inconvenience caused by the absence of a coffee and tea station in your room. We understand the comfort it can bring, and while this amenity is not a standard feature at ibis hotels, we hope that our other facilities were to your satisfaction. It is particularly gratifying to hear that you found our rooms to be clean and comfortable, ensuring a quiet and restful stay. Furthermore, your kind words about the quality of our hot and cold buffet breakfast are much appreciated, and we're glad you enjoyed the selection available. Ensuring our guests start their day with a good meal is a priority for us. We hope to welcome you back. All the best. Ovidiu Chitas, General Manager

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

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