Novotel Maastricht 4 gwiazdki

Ocena klientów (Ocena ALL) 4.2/5 Liczba opinii: 1 399

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Opis

O hotelu

  • The hotel is easy reachable by car or public transfer. Central Station is 10 minutes away.

  • Delicious breakfast, bar, restaurant and playground for kids

  • Air-conditioned, 100% non-smoking and 24/7 reception

  • Discover all the playing options we have for kids! Ask our Front Desk for more information.

Nasze pokoje

Lokalizacja hotelu

Novotel Maastricht

Sibemaweg 10
6227 AH MAASTRICHT
Netherlands

Pozycja GPS:50.84499, 5.718246

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Zwierzęta mile widziane
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu

WINNERS

Here, you choose where, when and what you want to eat and how much you want to eat. On the menu: healthy balanced dishes, vegetarian options, traditional fare. To sum up, a wide choice for all tastes and all appetites.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.2/5  Liczba opinii: 1 399

Ocena TripAdvisor  4.0/5  Liczba opinii: 1 271

Certyfikat Doskonałości 2024

Excellent customer care by exceptional staff

Ocena na stronie TripAdvisor 5.0/5

johns6581 Opinia zatwierdzona w TripAdvisor

We found that all the staff were extreemely polite, patient and very helpful without exception. The receptionist allowed us to checkin early without any prior arrangement and we were allowed to checkout 30 mins later than normal as we had a child who wasnt feeling well. The breakfast staff allowed breakfast to run over the normal closing time as well for us owing to our poorly child. Special mention to Veronika and Anouk at reception who helped us enormously to find and keep safe our passports which we left in the safe by mistake and only found out when we were in Amsterdam. Thanks again for all your help and for the lovely stay.

Dear Guest, Thank you for this great review. We are truly delighted to hear about your fulfilling stay at Novotel Maastricht. It warms us to know that you experienced the courtesy and patience our staff strives to provide. Our team takes great pride in going above and beyond for our guests, and it is rewarding to hear that Weronika, Anouk, and the rest of our staff made such a wonderful impression on you. We understand how stressful misplaced personal items can be, especially while traveling, and we're glad we could assist in safely retrieving your passports. Flexibility is key to a comfortable stay, and we're pleased that we could accommodate your needs with an early check-in, a grace period during check-out, and breakfast timing that suited your situation. We aim to ensure every guest leaves with positive memories, and your experience epitomizes the service we wish to offer. We look forward to welcoming you back soon. Kind regards, Team Novotel Maastricht Tel +31 43 361 1811 frontoffice@novotelmaastricht.com

Good stay

Ocena na stronie TripAdvisor 4.0/5

Velvon A Couples - Opinia zatwierdzona w TripAdvisor

Stayed for 2 nights. Reception staff is helpful and welcoming. Room was good and comfortable bed. Window opens full (this was an advantage for us) and a fan was provided on request. Clean room and bathroom. Size of the room and bathroom is decent. Bathroom and toilet are separate. Jay Jay at restaurant is super amazing and loved his service. Hotel is slightly away from the city centre (about 1.5kms) and nothing around the hotel. Enjoyed our stay.

Dear Guest, Thank you for reviewing your recent experience. We are delighted to hear that our reception staff made a good impression with their helpful and welcoming demeanor, and it's wonderful to know that the comfort of your room and bed contributed positively to your experience with us. While we are pleased that you enjoyed the option to fully open the window and the additional fan provided, we regret to hear that our location did not fully meet your expectations. Novotel Maastricht is indeed a short distance from the city center and we hope this allowed you a pleasant opportunity to explore the surrounding areas. We also take pride in the cleanliness of our accommodations, ensuring that every guest has a tidy and well-maintained space throughout their stay. It is particularly gratifying to learn that Jay Jay's service at our restaurant left a lasting positive impact on your dining experience. We strive to offer exceptional service and it seems we have succeeded on this occasion. Although our hotel is set a bit away from the hustle and bustle, we trust that the tranquility of our location contributed to an overall enjoyable stay. We hope to welcome you back. All the best. Team Novotel Maastricht Tel +31 43 361 1811 frontoffice@novotelmaastricht.com

Bad service and staff.

Ocena na stronie TripAdvisor 1.0/5

johnandersson2019 Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

Extremely bad service! This hotel is below standard because some staff not all are very bad. This place is not worth to stay in. Stay somewhere else. This hotel need to change a lot to make it better.

Dear Nander, Thank you that you have taken the time to write a review about your stay with us. We would like to know more about the stay and your experience with our staff. As we can not find a booking that has been made under your last name, please help us to understand your experience in our hotel and get in contact with us through: frontoffice@novotelmaastricht.com. Hope to hear from you soon. We hope that you will allow us the opportunity to welcome you back in future. Best regards, Team Novotel Maastricht.

Its ok...

Ocena na stronie TripAdvisor 3.0/5

Travelchick20 Opinia zatwierdzona w TripAdvisor

A one night stop over with a 20 min walk from the train station. Check in was easy, room comfortable enough. I would say it needs a bit more attention on cleaning and a fresh coat of paint would not hurt. I chose this hotel as the car rental agency was right around the corner and I was leaving early the next day.

Dear Guest, We are grateful to you for taking the time to send us this review. We appreciate your positive remarks about our convenient location and the ease of check-in. It's great to hear that our proximity to the car rental agency was beneficial for your early departure. We note your comments on room cleanliness and décor. Please rest assured that we take the upkeep of our rooms seriously, and we will address these points with our housekeeping and maintenance teams to ensure our standards are fully met. We're glad you found the room comfortable for your stay and hope you had a restful night before your onward journey. We hope to welcome you again in the future. Best wishes, Team Novotel Maastricht Tel +31 43 361 1811 frontoffice@novotelmaastricht.com

Feel like home

Ocena klientów 4.5/5

Anonimowo Pobyt służbowy - Opinie potwierdzone ALL

W hotelu Novotel Maastricht można poczuć się jak w domu. Spokojna lokalizacja, pyszna kuchnia w restauracji. Całkowicie bezproblemowy i przyjemny pobyt.

Dzień dobry, Dziękujemy za poświęcenie czasu na napisanie tej recenzji. Cieszymy się, że poczuliście się u nas jak w domu i doceniliście spokojną lokalizację oraz pyszną kuchnię w naszej restauracji. Jesteśmy dumni z naszego personelu, który dba o przyjemną atmosferę dla naszych gości. Chcielibyśmy również podziękować za docenienie naszych inicjatyw ekologicznych, takich jak ograniczenie jednorazowego plastiku. Mamy nadzieję, że będziesz miał okazję pojawiać się u nas częściej. Z wyrazami szacunku, Team Novotel Maastricht Tel +3… fr…

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 495 Liczba opinii 8/10 Lokalizacja
  • 1 005 Liczba opinii 6.3/10 Pokój
  • 962 Liczba opinii 8.7/10 Obsługa
  • 11 Liczba opinii 6.8/10 Internet
  • 595 Liczba opinii 8/10 Śniadanie
  • 390 Liczba opinii 6.1/10 Czystość
  • 271 Liczba opinii 5.7/10 Jedzenie
  • 270 Liczba opinii 3.4/10 Dobra oferta cenowa

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