安特卫普市南部美居酒店 4 星

客户意见评级 (ALL 评级) 4.2/5 619 评论

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安特卫普市南部美居酒店 - Image 1
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Desguinlei 94, 2018 安特卫普, 比利时

描述

酒店其他优惠

  • Brasserie Coubertin 现场提供国际美食

  • 赫托格公园对面

  • 毗邻公路，位于低排放限制区外

  • 可直接乘坐有轨电车前往市中心

  • 步行 9 分钟即可到达安特卫普会展中心

我们的客房

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酒店位置

安特卫普市南部美居酒店

Desguinlei 94
2018 安特卫普
比利时

GPS:51.194751, 4.40636

电话

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

Brasserie Coubertin

快来享用我们的美味菜肴。我们的酒吧全面覆盖免费无线网络，是一边品尝卡布奇诺一边查看电子邮件或阅读报纸的绝佳去处。我们的啤酒馆全天营业，并且我们还提供全天侯客房服务。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.2/5  619 评论

TripAdvisor 评级  3.8/5  1,024 评论

Bad hotel experience

Tripadvisor 评级 1.0/5

jense s 经 TripAdvisor 认证的评论

Electrical outage for 30minutes Escalator malfunctions for 3 days Mold in the bathroom Small breakfast assortiment Tv and phone in room doesn't work No wifi

Very high quality, we had a great stay

Tripadvisor 评级 5.0/5

Considered R 经 TripAdvisor 认证的评论

Excellent hotel. Rooms, staff, facilities all very good. Breakfast excellent and the caesar salad and meat selection in the chic bistro by the entrance in the evening was lovely. We enjoyed our short stay very much. A hotel that not only doesn't disappoint it impresses.

GREAT STAY

Tripadvisor 评级 5.0/5

173tarng Couples - 经 TripAdvisor 认证的评论

The hotel interior was presentable and the room was accommodating. The breakfast had a vast variety of choices. MARTIN was a great help at the front desk. He was very friendly and welcoming. He gave great tourist recommendations and was a great conversationalist from the two "London Ladies." The location of the hotel wasn't too far from Antwerp Central and the tourist attractions.

Dear Guest, Thank you for sharing your experience at our hotel. We are thrilled to hear that your time at Mercure Antwerp City South was so enjoyable and that our facilities and offerings met your expectations. It is also wonderful that our diverse breakfast selection, warm and inviting room accommodations, and Martin's exceptional service at the front desk added to the enjoyment of your visit. Finally, we take pride in our convenient location, close to Antwerp Central and the city's attractions, and are glad it was suitable for your needs. We look forward to welcoming you back. Kind regards and all the best for the new year, Filip Caluwaert, General Manager

Very little care is given to maintenance

Tripadvisor 评级 2.0/5

jazworldwide 经 TripAdvisor 认证的评论

Good customer service, but very dissapointed roomwise. Although spacious, very dark decoration, uncomfortable bed and pillows, no possibility to open a window. Very little care is given to maintenance, for example: in the rooms, more things were hanging crooked than properly fixed (towel rack, toilet paper holder, painting, sockets ). The hairdryer looked like it was from the 90s. The lack of a proper door closer is also extremely annoying; you are really woken up by other guests slamming their doors. Rooms are also very very noisy. Severe lack of parking space. Located outside the city center, not very accessible by public transport. Was here on a business trip, but would never stay here on a personal level after this experience.

Dear Guest, Thank you for taking the time to share your feedback. We are pleased that you found our customer service to be good. Providing attentive and helpful service is a priority for us, and we are glad that this aspect met your expectations. However, we are sorry to hear that certain aspects of your stay did not meet your expectations. It is our aim to provide a comfortable and welcoming environment for all our guests. We understand the importance of well-maintained facilities and assure you that we have addressed the issues reported with room maintenance. Additionally, our rooms have been designed with a style that normally brings warmth and comfort; we regret to learn this was not the case for you. Moreover, our beds and pillows typically receive compliments for their comfort, and we are surprised to hear your experience was different. We offer various types of pillows and mattress toppers at reception to cater to different preferences. Regarding the concern about windows that do not open, this is a safety measure due to the structure of our building. To ensure a peaceful stay, we have solid concrete walls to minimize noise; however, we apologize if you experienced disturbances. Furthermore, parking can be limited and we always suggest guests to reach out to our receptionists for alternative parking arrangements if necessary. While our hotel is located outside the city center, we believe our location is conveniently accessible by public transport, with a tram stop just around the corner providing a quick connection to downtown Antwerp. We are continuously working to improve our services and guest experience, taking all feedback into serious consideration. We hope you will return for an improved experience in the future. Season's Greetings, Filip Caluwaert, General Manager

Nice hotel out of the city center.

Tripadvisor 评级 4.0/5

Wklstoywife Couples - 经 TripAdvisor 认证的评论

My husband decided we needed a hotel while visiting our daughter because her house is too cold and sleeping on an air mattress just doesn’t do it for him. This place is a 5 to 10 minute walk from her house. It is a very large, nice hotel. My husband received excellent customer service when he checked in. We have a very nice room with lots of space, large closet, slippers, robes, a great shower, hot water, small fridge, coffee maker and safe. I am certainly enjoying this room. Staff has been very nice. There is a bar downstairs. There is also 2 water bottle filing stations by the elevator. You cannot fill large water bottles but it has been very nice for me to have. I really have appreciated this. It is not in the main city center but is easy enough to get there with transportation or about a 40 minute walk each way depending on where you are going. I would stay here again. Also good restaurants around the area.

Dear Guest, Thank you for taking the time to give us your feedback. We are delighted that you enjoyed the spaciousness of your room, the comfortable amenities, and the great shower, alongside the convenience of having a small fridge, coffee maker, and safe at your disposal. It is great to hear that our staff provided excellent customer service and that you found our downstairs bar and water bottle filling stations to be particularly beneficial. We are also pleased that the hotel's location was convenient for visiting your daughter, and that you appreciated the good restaurants in the vicinity. Our hotel is easily accessible by public transportation, with a nearby tram stop that makes it possible to reach the center in just about 10 minutes. It would be a pleasure to welcome you back on your next visit to Antwerp. Best regards, Filip Caluwaert, General Manager

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其他网络用户评价我们的酒店

  • 331 评论 6.9/10 位置
  • 768 评论 5.5/10 房间
  • 529 评论 8.2/10 服务
  • 22 评论 0.7/10 上网
  • 397 评论 5.6/10 舒适度
  • 365 评论 6.9/10 早餐
  • 278 评论 4.5/10 清洁度
  • 190 评论 6/10 氛围

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