25hours Hotel Florence Piazza San Paolino 4 gwiazdki

Ocena na stronie TripAdvisor 4.5/5 Liczba opinii: 311

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Piazza Di San Paolino 1, 50123 FLORENCE, Italy

Opis

O hotelu

  • Cecchini in Città

  • Alimentari Coffee Shop

  • Companion Bar

  • Cinema Paradiso

  • Sauna and Gym with relaxation room

Nasze pokoje

Lokalizacja hotelu

25hours Hotel Florence Piazza San Paolino

Piazza Di San Paolino 1
50123 FLORENCE
Italy

Pozycja GPS:43.77281, 11.24812

Telefon

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Parking
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

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Ocena TripAdvisor  4.5/5  Liczba opinii: 311

Unprofessional Staff and Poor Quality Food – Avoid This Place

Ocena na stronie TripAdvisor 1.0/5

Anthony S Rodziny - Opinia zatwierdzona w TripAdvisor

I had an extremely disappointing experience at 25h Hotel's restaurant recently. From start to finish, the service and food were a disaster. Our waiter was incredibly rude and dismissive, offering no assistance or recommendations when we asked for guidance with our orders. We struggled to find anything we wanted on the menu, but when the food finally arrived, it was far below expectations. I could only stomach a tiny bite of my sandwich before realizing how terrible it was. Despite the fact that some of the plates were practically untouched, no one checked on us to ask if something was wrong. When we asked for the bill, things went from bad to worse. The card machine was declining, and rather than help sort it out, the waiter arrogantly insinuated that we couldn't afford the meal, saying, 'Don't worry, you will pay for the food,' as if it was some kind of threat. In the end, it turned out their card machine wasn’t working properly, and they insisted I go to an ATM and pay in cash. I refused to incur ATM fees because of their technical issue. The situation escalated with the manager and multiple staff members hovering around, yet none offered an apology or any gesture to address the bad service and untouched food. I rarely leave reviews, but I felt this needed to be shared. The staff’s rudeness, poor handling of technical issues, and lack of accountability left us feeling incredibly unwelcome. I would not recommend this restaurant to anyone looking for a pleasant dining experience.

Fabulous

Ocena na stronie TripAdvisor 5.0/5

Ajones90194 Couples - Opinia zatwierdzona w TripAdvisor

Loved the hotel, the quirkiness, the breakfast, and the staff: everything was fabulous and I would 100% recommend. It has made us want to go to other 25 hour hotels! We had a heaven room which had a beautiful massive sink and a small balcony. Decor is quirky but I liked it.

Ciao, The whole team and I are very thankful to your excellent feedback. You have made their day! Indeed they have a true passion for their work and guests, as we all do at 25hours Hotel Sanpaolino Firenze. Your words have served as an encouragement to keep on providing such high standard of services. We are looking forward to your next visit. Best Nicola Masini Rooms Operations Manager

Great location and 25 hours lives upto its name

Ocena na stronie TripAdvisor 5.0/5

Manish J Opinia zatwierdzona w TripAdvisor

All the 25 hours hotels have a different theme and this was a very different experience. The hotel lobby has a courtyard restaurant and I could not recognise the place when I returned to the hotel in the night. With music and people enjoying there food. Outstanding. Very comfortable bed and spacious room. Cooperative staff at the reception and ready and guide you for anything. This hotel is in Piazza S Paolino and there they have cafe food served out in the open also. Very memorable experience.

Ciao, The whole team and I are very thankful to your excellent feedback. You have made their day! Indeed they have a true passion for their work and guests, as we all do at 25hours Hotel Sanpaolino Firenze. Your words have served as an encouragement to keep on providing such high standard of services. We are looking forward to your next visit. Best Nicola Masini Rooms Operations Manager

Ridiculous and impractical

Ocena na stronie TripAdvisor 1.0/5

Wendy B Opinia zatwierdzona w TripAdvisor

This was the most impractical hotel we've ever stayed in! No chair in the room, just an uncomfortable bench. The lighting system was difficult to decipher, there was no closet; just hangers on a decorative lighting fixture. Wonder who furnished/decorated the place? The lobby/eating area had dozens of kinds of chairs, and not a one was comfortable. Large plant leaves, some real, some made of fabric, needed to be dodged to get to a table. Waiters could be rude, and they did not seem to care that the coffee was barely lukewarm. Good location is the best thing I can say about this place.

Ciao, Thank you for taking your time to review us. We take on all feedback and we will of course pass your comments onto the relevant departments. Kind regards Nicola Masini Rooms Operations Manager

Bwst hotel

Ocena na stronie TripAdvisor 5.0/5

Farid T Opinia zatwierdzona w TripAdvisor

The best hotel, profesional and kind staff . Loved the Cecchini restaurant dont miss it.the meat was wonderful .near the city center you can go by walk everywhere i felt like home . Thank you 25hours san paolino and all the staff for the best experience.

Dear Farid, We are delighted to hear that you had a wonderful stay with us at 25hours Hotel Sanpaolino and thank you very much for the positive review of our hotel. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you so much for staying with us and we hope to see you in near future. Best Nicola Masini Rooms Operations Manager

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 1 068 Liczba opinii 9.6/10 Lokalizacja
  • 1 172 Liczba opinii 8.2/10 Pokój
  • 939 Liczba opinii 8.4/10 Obsługa
  • 21 Liczba opinii 6.6/10 Internet
  • 900 Liczba opinii 9.4/10 Klimat
  • 770 Liczba opinii 9/10 Udogodnienia
  • 602 Liczba opinii 8/10 Śniadanie
  • 526 Liczba opinii 8.2/10 Komfort

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