Mercure Firenze Centro 4 gwiazdki

Ocena klientów 4.4/5 Liczba opinii: 3 134

hotel certyfikowany ALLSAFE

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Mercure Firenze Centro
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O hotelu

  • Hotel z certyfikatem ALLSAFE wydanym przez SGS. Bezpłatna opieka medyczna przez telefon.

  • W tym okresie śniadanie kontynentalne serwowane jest do pokoju

  • 150 m od stacji kolejowej Santa Maria Novella i centrum wystawowego Firenze Fiera

  • Bezpłatna sieć WIFI w całym hotelu.

Ten hotel uczestniczy w programie Planet 21 i działa na rzecz Positive Hospitality.

Usługi w hotelu i w okolicy

Zameldowanie od: 14h00

Wymeldowanie do: 12h00

Płatne usługi

Usługi i informacje praktyczne
  • Zameldowanie online
  • Wi-Fi/dostęp do Internetu
  • Parking Płatne usługi
  • Dostępność dla osób niepełnosprawnych
  • Akceptujemy małe zwierzęta (za dopłatą) Płatne usługi
  • Klimatyzacja
  • Języki, jakimi posługuje się personel hotelu
  • Recepcja otwarta całą dobę
  • Wczesne zameldowanie/Późne wymeldowanie Płatne usługi
  • Pokój do prasowania
  • Śniadanie Płatne usługi
  • Liczba barów: 1
  • Obsługa hotelowa

Lokalizacja hotelu

Mercure Firenze Centro

Via Nazionale 21/23 R
50123 firenze

Tel: +390555300700

Faks: (+39)0555300800

Zameldowanie od: 14h00

Wymeldowanie do: 12h00

  • Samolotem

    AMERIGO VESPUCCI W 6,4km / 3,98 mil

  • Pociągiem

    SANTA MARIA NOVELLA W 0,25km / 0,16 mil

Pozycja GPS:43.776466, 11.250824

Nasze pokoje

85 wyrafinowanych, jasnych pokoi, w których nowoczesny wystrój łączy się z tradycyjnymi elementami Florencji. Darmowe Wi-Fi, sejf, TV LCD, klimatyzacja, wyposażenie do herbaty i kawy, lodówka.

Nasze restauracje i bary


Z powodu epidemii COVID-19 obsługa do pokoju oraz dostępność przekąsek i napojów z baru mogą być ograniczone lub zawieszone. Recepcja zaprasza na napoje spakowane.

Zdjęcie nieumowne

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Opinie gości dotyczące hotelu
Mercure Firenze Centro

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL 4.4/5

Liczba opinii: 3 134

Ocena TripAdvisor 4.0/5

Liczba opinii: 1 163

2021 Certyfikat wysokiej jakości TripAdvisor
Certyfikat Doskonałości 2021


Ocena klientów 3.0/5

Tomasz Rodziny - 22/08/2021 Opinie potwierdzone ALL

Hotel wspaniały. Lokalizacja świetna. Problemem jest wolna obsługa i nieumiejętność organizacji pracy. Dwie uwagi: 1. Śniadania-chaos i jak w tytule „despasito”. 2. Czekam na zwrot zablokowanych ponad 800€ już prawie dwa tygodnie (dzwoniłem, ale znowu „despasito”). Na dzień dzisiejszy pobyt u Was kosztował mnie około 1900€-trochę drogo! Stad moje mieszane uczucia. Hotel tej klasy nie powinen tak postępować.

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Firenze Centro. I am sorry that your experience did not meet completely your expectations; please allow me to express my sincerest apologies.We are glad that the problem was finally solved. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guest relation agent

Nice hotel close to central station

Ocena na stronie TripAdvisor 4.0/5

Jason N 11/08/2021 Opinia zatwierdzona w TripAdvisor

Very close to the central station, surrounded by restaurants, super market and tram/bus stops, walking distance to florence market and Duomo, even the old town square is a manageable 20 minutes walk. The hotel is probably converted from an old cinema called "Apollo", it doesn't look from outside but inside everything is new and airy, the room is probably one the biggest among Mercure hotels. Hand sanitizer is placed in all areas and breakfast is by personal order, coming straight from the kitchen so it's never touched by other guests. On the flip side, I think the hotel oeverdoes it, there is no porcelain or glass cups or tea/coffee in the room even though a kettle is offered. The staff is friendly and helpful. The biggest problem is the internet. The wifi speed is less than 5MB and sometimes it keeps dropping. Before staying in this hotel I have stayed in Ibis in Blois and Mercure in Lyon, both in France, the internet speed was way over 40M, which it should be. In this time and age when people need to stream videos or make conference calls, 3 or 4MB speed is like in the stone age, it's just not enough. I really hope the hotel can upgrade their internent infrasture, then it would be perfect.

Great hotel in a great location.

Ocena na stronie TripAdvisor 5.0/5

cgs83 Business - 04/02/2020 Opinia zatwierdzona w TripAdvisor

The hotel has nice new rooms. The location suits both business and leisure being 2 minutes away from Firenze SMN and a 5 minute walk into the historic centre of downtown. The hotel staff are very friendly and happy to help at any time.

Excellent location, friendly staff, modern and spacious room

Ocena na stronie TripAdvisor 5.0/5

isabellelr 02/02/2020 Opinia zatwierdzona w TripAdvisor

Two of us stayed here in January 2020 and decided to go with the Mercure Firenze Centro as there was a Black Friday 40% off deal on making our stay such excellent value. We were really impressed with the hotel and had a great stay for 5 nights. Its location couldn't be beat - right in the middle of Florence so everything was walkable within only a few minutes. Going over to the other side of the River Arno only took 20-25 minutes as well, so very easy to get everywhere by foot. The room was very spacious and the hotel as a whole has modern decor. I would absolutely stay here again.

So convenient and really new!

Ocena na stronie TripAdvisor 5.0/5

WenY88 Friends getaway - 08/01/2020 Opinia zatwierdzona w TripAdvisor

If you’re looking for a convenient place near the train station, look no further!! My friends and I really enjoyed our stay here. We also felt so close to the top attraction which were all roughly 10 minutes walk tops. Even better, we came back to comfortable and modernly fitted rooms with great service by the hotel staff. We simply could not ask for better in this beautiful city.

Great hotel w/ good location

Ocena na stronie TripAdvisor 4.0/5

Fhfp Family - 30/12/2019 Opinia zatwierdzona w TripAdvisor

Hotel very well located, closed to main sightseeing. Also, five minutes walking to train station. Rooms and service are as expected. Breakfast was normal and hotel offer parking garage service if you want to rent a car

Very good

Ocena na stronie TripAdvisor 5.0/5

Compass63042986089 Family - 07/11/2019 Opinia zatwierdzona w TripAdvisor

It is my 2nd time to try the chains of Accorhotel, nice experience, good location, easy to find; spacious room, for two adults; clean room and toilet; reception is also good. I would continue to stay in chains of Accorhotel in future.

Horrible...Don't stay here!

Ocena na stronie TripAdvisor 1.0/5

gassian5 Family - 13/10/2019 Opinia zatwierdzona w TripAdvisor

This is not a 4 star hotel! if I could give it 0 starts, i would. First off... the bathrooms are gross, moldy, flies, and no ventilation. The carpet had many stains, it was disgusting. i didn't want to walk barefoot. When i notified the hotel. All they said was sorry. thats all. no room change. nothing. Second, I requested an extra set of towels since it was the three of us. We only had 2 sets. Upon request, I was asked why I needed an extra set. How many people were staying, and that we should of already had it all in the room. All i needed were some towels! Third, we paid for breakfast in advance...mistake! The breakfast was not good. I requested a cappuccino from their machine...the cappuccino was cold. its like they brought it from the fridge. The food was not up to par...watery runny eggs, cheese that had been wilted and dried. It was not worth it. Fourth... this is where it hit a home run for me. So... upon checkout, i notified them of the issues. Again, all i got was a sorry. I also mentioned that my son was freezing cold all night. We tried to put the heat on. The answer they told me was, well we turned off the option for AC and Heat for our guests. WHAT?!?!? how logical is that?? At the end of the trip/ checkout my son ended up catching a cold. I told them that my son isn't feeling well.. the guy assisting us at checkout started yelling in Italian... thats where they crossed the line with me. There was no customer service. Dont yell at me for your mistakes...especially when I'm telling you my son got sick because of your illogical reasonings. He needed to back off. So unprofessional and rude. I have never seen nor been in a hotel like this. Beware...dont stay here!

Superb Hotel

Ocena na stronie TripAdvisor 5.0/5

Roger E Couples - 23/09/2019 Opinia zatwierdzona w TripAdvisor

The Mercure Firenze Centro was a perfect hotel for enjoying the sights and sounds of Florence. It is situated just 5 minutes from the railway station so is easy and economical to get to from the airport; it is also only a 10 to 15 minute stroll through the streets to the main tourist area. The hotel is comfortably, modern and friendly. The staff are superb as is the buffet breakfast. The bar is welcoming and comfortable for an evening nightcap before bed.

Przyjemny pobyt.

Ocena klientów 4.5/5

Przemek Pobyt służbowy - 06/09/2019 Opinie potwierdzone ALL

Hotel po remoncie. Dobra lokalizacja. Duży pokój.

Super Location and Service.

Ocena na stronie TripAdvisor 5.0/5

725samueln Family - 24/08/2019 Opinia zatwierdzona w TripAdvisor

Parking was no problem because they have a cooperation with a garage down the street and they come and pick up and bring your car. Super service with a very friendly staff. You cannot find a better location to visit Florence.

Dora lokalizacja, przyjemny hotel

Ocena klientów 4.0/5

Iwona Rodziny - 17/08/2019 Opinie potwierdzone ALL

Jesteśmy zadowoleni z pobytu. Miły personel, przyjemny hotel. Typowy Mercure :) Blisko do atrakcji Florencji. Duży plus to możliwość skorzystania z parkingu z którym współpracuje hotel. Odbierają auto z hotelu i podstawiają gdy jest potrzebne. Jedynie śniadania trochę słabe.

Great location

Ocena na stronie TripAdvisor 5.0/5

HappyExplorer007 Couples - 29/06/2019 Opinia zatwierdzona w TripAdvisor

Great location being a very short walk to the central railway station and the other way to main walk to the main square and church with markets along the way. Inside the hotel is very new and modern with large rooms and comfortable bedding. Breakfast was excellent.

Excellent stay

Ocena na stronie TripAdvisor 5.0/5

ankitg117 Family - 10/06/2019 Opinia zatwierdzona w TripAdvisor

Im glad we picked Mercure hotel. Location was excellent Room was excellent Staff was excellent I was travelling with my kids n room was big. They had enough space to play around. Bed was very confortable. Overall it was a very good stay.

A very nice and central Hotel in Florence

Ocena na stronie TripAdvisor 5.0/5

Patrick Y Family - 26/04/2019 Opinia zatwierdzona w TripAdvisor

We stayed for 3 nights to sightsee Florence which has so much to see for culture history and chuches etc. The Hotel is so well located and services are good friengly staffs etc. I recommend it for travellers eho can afford mid range cost.


Ocena na stronie TripAdvisor 3.0/5

ptjc p Business - 26/04/2019 Opinia zatwierdzona w TripAdvisor

good hotel, good location, but the price are getting more expensive every year by year. Due to the local concil, the air conditioningare not able be use, so at night without open window the room is quite hot.

Excellent location and excellent room

Ocena na stronie TripAdvisor 4.0/5

veigapaula Business - 31/03/2019 Opinia zatwierdzona w TripAdvisor

Hotel is close to train station, airport transportation and center of town. A lot of shops and restaurants nearby. My room was very confortable and the bar was enough to have a pasta meal at dinner. Quiet and confortable in general, although I know I was there off-season...

It's a pleasure to read your words, thank you very much! We hope to welcome you again. Lucia Padovan & the Staff

Nice location

Ocena na stronie TripAdvisor 4.0/5

Southdown_Man Couples - 19/03/2019 Opinia zatwierdzona w TripAdvisor

A nicely appointed hotel in a great location. Ideal for the railway station and all the sights around the city only a short walk away. Nicely appointed rooms, spacious and clean. Friendly staff on reception and breakfast room

Dear Guest, I appreciate your sharing your satisfaction and I thank you for your words. We hope to welcome you again at our Hotel. Lucia Padovan and the Staff

Amazing staying

Ocena na stronie TripAdvisor 5.0/5

eduardocZ6904XR Couples - 01/01/2019 Opinia zatwierdzona w TripAdvisor

It was a very good experience. The hotel is very well located (it´s very close to a lot of good places to eat), the room was amazingly big and confortable and the staff was really lovely. I definitely recomed the hotel.

Zwiedzanie Florencji

Ocena klientów 4.5/5

Wanda Rodziny - 28/12/2018 Opinie potwierdzone ALL

Dobra lokalizacja w centrum miasta, bogate wyposażenie pokoi

Najnowsze opinie: 20

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