Mercure Firenze Centro 4 gwiazdki

Ocena klientów (Ocena ALL) 4.6/5 Liczba opinii: 730

Gwarancja
najniższej ceny
Mercure Firenze Centro - Image 1
Mercure Firenze Centro - Image 2
Mercure Firenze Centro - Image 3
Mercure Firenze Centro - Image 4
Via Nazionale 21/23 R, CIN: IT048017A1RIEWIOGS, 50123 FIRENZE, Włochy

Opis

O hotelu

  • 4 minut spacerem do dworca Santa Maria Novella

  • 8 minut spacerem do Piazza del Duomo i katedry Santa Maria del Fiore

  • Duży, dostępny latem prywatny dziedziniec do organizacji imprez typu soft lounge

  • Przestronne pokoje z klimatyzacją, część z balkonami

  • Płatny parking publiczny przy hotelu z usługą rejestracji tablic ZTL

Nasze pokoje

Lokalizacja hotelu

Mercure Firenze Centro

Via Nazionale 21/23 R, CIN: IT048017A1RIEWIOGS
50123 FIRENZE
Włochy

Pozycja GPS:43.776466, 11.250824

Telefon
Faks +39 055 530 0800

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Zwierzęta mile widziane
  • Dostęp dla osób na wózkach inwalidzkich
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Obsługa hotelowa
W pobliżu obiektu
  • Parking

CAFFÈ APOLLO

Po dniu spędzonym na zwiedzaniu Florencji Caffè Lounge przywita Cię doskonałymi drinkami i przekąskami oraz przyjemnym aperitifem w sercu miasta

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.6/5  Liczba opinii: 730

Ocena TripAdvisor  4.0/5  Liczba opinii: 1 292

Certyfikat Doskonałości 2024

Good stay

Ocena na stronie TripAdvisor 4.0/5

Voyager_Nineteen71 Opinia zatwierdzona w TripAdvisor

We stayed at this property for 4 days across 2 stints. Hotel is centrally located and very close to the train station. One can walk to the hotel from the station but it is not easy to identify the entrance as the area is quite packed. Being centrally located meant most sightseeing places were walkable from the hotel, but at the same time, there was no point taking a taxi as the taxi route was not through the town and was much longer - hence more expensive even for a distance that is very less by foot. Front desk was very prompt and helpful throughout our stay. There is a drinking water filter on the ground floor on the way to the life which provides sparkling water as well. Rooms of the hotel are good and well equipped. Bathroom is also clean. One thing we found a bother was mosquitoes - we opened up the room balcony in the evening on the fifth floor, and soon the room had a few mosquitoes. Had to swat them. Another thing is that post breakfast, the hotel does not have anything to eat via room service. This was a problem as we were too tired one evening to step out of the hotel again after a full day's sightseeing. Given that this is a 4 star property, I found that a bit odd. The front desk, though, was helpful in getting food via deliveroo. Overall, a good experience and definitely worth staying again.

Disgusting Hotel Room

Ocena na stronie TripAdvisor 1.0/5

aalday0416 Couples - Opinia zatwierdzona w TripAdvisor

My husband and I stayed at the hotel for 4 days and it was a total nightmare. Our room was dirty, small, and just not well-kept. Below are three reasons why this hotel was a disaster overall: Reason 1: Mosquitoes Mosquitoes were all over our room. Every day, we came back to about 1-3 new mosquitoes. One day, we knew we killed them all but then when we opened up the covers from housekeeping making our bed, we found a dead one in our sheets! Reason 2: Dust and Cobwebs The amount of dust that we found around the room was unbearable. It was all along the wall and just shows the lack of cleaning this place does. In one corner, we found a dusty cobweb that was still yet to be cleaned. Reason 3: Lack of Cleanliness, Retouch of Walls, and Service The room had so many scoffs from previous guests that you could tell that they did not care about the room. Also, with the amount of mosquitoes we killed, you could see the marks and blood on the walls and floor. I intentionally left a bug stain on the floor to see if our rooms ever got mopped. And to no surprise, it was still there. When we informed the front desk agent lady about the mosquitoes, her reply was “Well did you tell us? We have a plug that we could have put in your room.” Her response was not only rude and lacked empathy, but made us wonder that if you knew your hotel has a problem, why would it not be plugged in the first place? Also, as guests who never been to this hotel, the last thing we would think about when checking-in are mosquitoes. Overall, this place is NOT a 4 Star hotel and definitely NOT worth over 300euros a night.

Dear Guest, Thank you for taking the time to share your experience at the Mercure Firenze Centro. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure Firenze Centro your feedback is very important and we would like to inform you that our Team is always at your disposal in order to solve any potential issue immediately. I have already informed our Front Office and Housekeeping Department, with the aim to prevent these kind of issues in a future and I hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guest Relation Agent

Nice place to stay

Ocena na stronie TripAdvisor 4.0/5

Rivergirl1 Opinia zatwierdzona w TripAdvisor

We were in a pinch and needed to find another place to stay since our Airbnb had some mould issues and we were unable to stay there. We found Mercure and were able to get a basic room. Its in a very good location close to the train station. We loved the outdoor seating area and filtered water station but didnt spend much time in the hotel. The staff were amazing and helpful. The bed was comfortable and the room was clean but could be cleaner. The bathroom had mold growing on the tiles and could use a deep clean. There was noise from the street that disturbed us in the early morning but thats city life in Italy. Overall, it was a very nice place to stay.

Dear Guest, Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

A great place to stay for your Florence Vacation

Ocena na stronie TripAdvisor 5.0/5

2AussieGirls Opinia zatwierdzona w TripAdvisor

The Mercure Firenze Centro is a great place to stay for your Firenze vacation, particularly if you are arriving by train. The hotel is centrally located a 4 minute walk from the station, a bonus not to have to walk too far dragging a suitcase over cobblestones and narrow paths. It's with a 5 minute walk of markets and 15-20 minutes to Ponte Vecchio bride - so very central for all you might want to see in Florence. Hotel is clean, beds are comfortable, staff are very friendly, great restaurants near by - want more do you want!

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Bardzo dobry hotel w centrum Florencji. Polecam.

Ocena klientów 4.5/5

Mariola Pary - Opinie potwierdzone ALL

Hotel idealnie zlokalizowany w centrum historycznym miasta, ale poza strefą ZTL, co pozwala podjechać po hotel samochodem. Parking pod dworcem kolejowym jest 300 od hotelu. Obiekt komfortowy, pokoje duże, czyste, wyposażone we wszystko co jest potrzebne. Widok z balkonu na inne budynki, ale to jest właściwość tej lokalizacji i nam nie przeszkadzało. Bardzo miła obsługa. Na prośbę mailową dostaliśmy pełną informacje o sposobie dojazdu i parkingach. Hotel życzliwy psom. Jedyny minus jest dla sniadania za zbyt ubogi wybór . Poza tym wszystko ok i chętnie tu wrócę.

Dear Guest, We would like to thank you for this wonderful review after your stay at our hotel. We are glad to know that you enjoyed your days with us and that you appreciated our rooms. Thank you also for your comments about our breakfast that we have already forwarded them to our Assistant Manager. Best regards, Guest Relation Agent

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 588 Liczba opinii 9.5/10 Lokalizacja
  • 532 Liczba opinii 8.1/10 Pokój
  • 524 Liczba opinii 9.5/10 Obsługa
  • 16 Liczba opinii 2.1/10 Internet
  • 279 Liczba opinii 7.9/10 Komfort
  • 214 Liczba opinii 6.1/10 Śniadanie
  • 202 Liczba opinii 7.2/10 Czystość
  • 97 Liczba opinii 9.2/10 Klimat

Zarządzane przez Trustyou

Inne nasze placówki w pobliżu

Firenze - wszystkie nasze hotele

Minimalna, szacunkowa cena za 1 noc dla 1 osoby w danej kategorii cenowej pokoju, bez usług dodatkowych, bez śniadania. Odpowiada najniższej cenie zwykłej obejmującej wszystkie podatki (Niektóre podatki należy opłacić po przybyciu do hotelu (np. podatek turystyczny) zgodnie z obowiązującymi przepisami lokalnymi.) w danym obiekcie, dostępnej danego dnia na stronie https://all.accor.com/, za pobyt na jedną noc rozpoczynający się w ciągu kolejnych 20 dni. Cena zmienna uzależniona od okresu i dostępności. Cena jest gwarantowana tylko w momencie rezerwacji. Opłaty za wszystkie rezerwacje (zagraniczne) dokonywane są w walucie kraju, w którym znajduje się hotel. Gwarantowana jest tylko kwota potwierdzona podczas rezerwacji w walucie kraju, w którym znajduje się hotel. Szacunkowa wysokość opłaty w Twojej walucie może zostać wskazana, ale nie stanowi ona ceny umownej. W momencie płatności Twój bank może obciążyć Cię opłatami bankowymi i/lub opłatami za przewalutowanie.