Sofitel Beijing Central bintang 5

Catatan tamu Avis (Peringkat ALL) 4.9/5 16 ulasan

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Deskripsi

Keistimewaan hotel

  • The fitness center features most state of the art Technogym Artist series.

  • Well-equipped with Bluetooth sound system and a round bathtub in king bed rooms and suite.

  • Indulge yourself with our 2 signature restaurants and 1 lounge plus an outdoor garden.

  • Surging skyline and electrifying nightlife that boldly defines China's Capital.

  • Nestled in Beijing's bustling downtown diplomatic and commercial district.

Akomodasi kami

Lokasi hotel

Sofitel Beijing Central

No 2 Jianguomen South Avenue, Chaoyang District
100022 BEIJING
China

GPS:39.906274, 116.436733

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Hewan peliharaan tidak diperbolehkan
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

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Cari tahu selengkapnya

Peringkat ALL  4.9/5  16 ulasan

Peringkat TripAdvisor  5.0/5  5.367 ulasan

Nice Hotel, Good Location

Catatan Tripadvisor 4.0/5

wltam013 Couples - Ulasan TripAdvisor tersertifikasi

The hotel is situated at the city centre, a very convenient location. I stayed 4 nights here and I was satisfied with the hotel service during my stay in particular my room. It was very clean and spacious. I was also impresses by yesterday exceptionally good service of the Chinese restaurant and the Cafe. One point I would like to raise for improvement is the bar which was closed so early at 9:00 p.m. All in all, Sofitel Beijing Central is nice hotel and cost effective.

Dear guest, thank you for choosing Sofitel Central Beijing and share your stay experience with us. We are very glad to hear that you had a wonderful stay in our hotel. We will share all your good comments with our team. Looking forward to see you soon in the future.

Bad Service

Catatan Tripadvisor 1.0/5

ygj377 Bisnis - Ulasan TripAdvisor tersertifikasi

酒店没有打电话询问是否要退房就直接扣了押金,但我的订单是需要公司结算,导致我付了两笔钱,而且退款到现在也没退给我,工作人员反应非常慢和推诿,没想到雅高的酒店已经这样了 The hotel deducted the deposit without calling to inquire whether I wanted to check out, but my order was supposed to be settled by the company, which led to me paying twice. Moreover, the refund has not been returned to me yet, and the staff's response has been very slow and evasive. I didn't expect the Accor hotels to have deteriorated to this extent.

尊敬的宾客,感谢您对酒店的点评!对于您在酒店入住期间的经历,我们深表遗憾。您的宝贵意见对我们非常重要,我们会将意见告知相关部门以提高服务质量。若您下次至此,希望能再次预订本酒店,给我们一个机会致歉。期待再次光临!

An ideal hotel in central Beijing

Catatan Tripadvisor 5.0/5

CN18386 Bisnis - Ulasan TripAdvisor tersertifikasi

The hotel is located in central Beijing with easy accesses to business sites and tourist attractions in town. Good value for the money. Friendly and helpful staff, and clean rooms.

Dear guest, thank you for choosing Sofitel Central Beijing and share your stay experience with us. We are very glad to hear that you had a wonderful stay in our hotel. We will share all your good comments with our team. Looking forward to see you soon in the future.

Fantastic hotel loved every minute of it

Catatan Tripadvisor 5.0/5

Bruno M Friends getaway - Ulasan TripAdvisor tersertifikasi

Fantastic hotel after reading so many reviews of the last few visits I was a little bit hesitant to visit this hotel however reviews before were wrong, small lauguage barrier is all I will say however, breakfast was fantastic rooms with huge and amazing pool was great. Didn’t see anything like the comments before about the hotel. Yes, the rooms may be a little bit worn but all hotels are and this is not a new hotel. I didn’t feel that this hotel at all was dark and dreary, and after seeing some of the negative comments before I highly disagree with their view on this hotel, it is a five star hotel and a five star service and a Sofitel brand hotel, highly recommend trying this place location was fantastic. Very easy to get to from the train station which is only two minutes walk.

Dear guest, thank you so much for your praise, we are very glad to hear that and will share it with all the staff. its always so important to have comments from all guests to improve ourselves. thank you again and hope to see you again soon.

'Hotel furniture needs refurbishment & staff should learn from other Sofitel properties what a 5-star level service mean

Catatan Tripadvisor 3.0/5

T D Ulasan TripAdvisor tersertifikasi

'Hotel furniture needs refurbishment & staff should learn from other Sofitel properties what a 5-star level service means' I started my 1-month Greater China trip in Beijing. Since I had a previous bad experience in another Sofitel property in Bali, I emailed them in advance to double-check that everything would go smoothly during my stay. However, no response so I called them and explained my situation. They were supportive of any requests I had. Upon arrival, except for some language barrier, there were no issues. However, with a translator app, we were able to communicate. The suite itself was big. I enjoyed the space and the view. However, the hotel needs a clear look at the furniture quality. It is worn out and needs to be replaced. I was shocked that this was a 5-star hotel suite... Furthermore, the staff is unaware of 5-star level services. Before I went out for dinner, I asked the front desk manager to send someone to my room for the turn-down service. He looked at me confused and did not understand what a turndown service is... I was shocked. Upon returning to my room after dinner, I found out that no one had done the turn-down service... To summarize, the hotel staff needs to learn what it means to be a 5-star hotel in terms of service and room design. I would think twice before booking this hotel again.

Dear guest, warm greetings from Beijing Sofitel Hotel, Thank you for staying with us and posting such a detailed review. I would like to extend my sincere apologies for a less than satisfactory experience. I will be sharing your comments with the team and we will make improvements. Looking forward to welcoming you again in the future. Warmest regards!

Dalam Kemitraan dengan TripAdvisor

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