Sofitel Beijing Central bintang 5

Catatan tamu Avis (Peringkat ALL) 4.9/5 16 ulasan

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Deskripsi

Keistimewaan hotel

  • The fitness center features most state of the art Technogym Artist series.

  • Well-equipped with Bluetooth sound system and a round bathtub in king bed rooms and suite.

  • Indulge yourself with our 2 signature restaurants and 1 lounge plus an outdoor garden.

  • Surging skyline and electrifying nightlife that boldly defines China's Capital.

  • Nestled in Beijing's bustling downtown diplomatic and commercial district.

Akomodasi kami

Lokasi hotel

Sofitel Beijing Central

No 2 Jianguomen South Avenue, Chaoyang District
100022 BEIJING
China

GPS:39.906274, 116.436733

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Hewan peliharaan tidak diperbolehkan
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

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Cari tahu selengkapnya

Peringkat ALL  4.9/5  16 ulasan

Peringkat TripAdvisor  5.0/5  5.404 ulasan

Terrible customer service

Catatan Tripadvisor 1.0/5

wendyl23 Keluarga - Ulasan TripAdvisor tersertifikasi

Worst customer service. Asked the concierge on spa prices at the hotel and he told me to look it up myself. Also asked to help make reservation at a restaurant and call a taxi and they also refused and told us figure it out ourselves! Rooms smelled like cigarette smoke and had shower water was leaking into room. Overall expected much better customer service from top tier hotel. Would not return

Dear Guest, We sincerely apologize for the inconvenience brought to you, we have conducted a training to the concierge team of customer service, specially the service attitude. and the room division has been focus on the room smell and inspect rooms on daily basis. a replacement of wall paper has been started this year and would been accomplished soon. thank you for your comments and suggestion and apologize again.

Nice Hotel, Good Location

Catatan Tripadvisor 4.0/5

wltam013 Couples - Ulasan TripAdvisor tersertifikasi

The hotel is situated at the city centre, a very convenient location. I stayed 4 nights here and I was satisfied with the hotel service during my stay in particular my room. It was very clean and spacious. I was also impresses by yesterday exceptionally good service of the Chinese restaurant and the Cafe. One point I would like to raise for improvement is the bar which was closed so early at 9:00 p.m. All in all, Sofitel Beijing Central is nice hotel and cost effective.

Dear guest, thank you for choosing Sofitel Central Beijing and share your stay experience with us. We are very glad to hear that you had a wonderful stay in our hotel. We will share all your good comments with our team. Looking forward to see you soon in the future.

Bad Service

Catatan Tripadvisor 1.0/5

ygj377 Bisnis - Ulasan TripAdvisor tersertifikasi

酒店没有打电话询问是否要退房就直接扣了押金,但我的订单是需要公司结算,导致我付了两笔钱,而且退款到现在也没退给我,工作人员反应非常慢和推诿,没想到雅高的酒店已经这样了 The hotel deducted the deposit without calling to inquire whether I wanted to check out, but my order was supposed to be settled by the company, which led to me paying twice. Moreover, the refund has not been returned to me yet, and the staff's response has been very slow and evasive. I didn't expect the Accor hotels to have deteriorated to this extent.

尊敬的宾客,感谢您对酒店的点评!对于您在酒店入住期间的经历,我们深表遗憾。您的宝贵意见对我们非常重要,我们会将意见告知相关部门以提高服务质量。若您下次至此,希望能再次预订本酒店,给我们一个机会致歉。期待再次光临!

An ideal hotel in central Beijing

Catatan Tripadvisor 5.0/5

CN18386 Bisnis - Ulasan TripAdvisor tersertifikasi

The hotel is located in central Beijing with easy accesses to business sites and tourist attractions in town. Good value for the money. Friendly and helpful staff, and clean rooms.

Dear guest, thank you for choosing Sofitel Central Beijing and share your stay experience with us. We are very glad to hear that you had a wonderful stay in our hotel. We will share all your good comments with our team. Looking forward to see you soon in the future.

Fantastic hotel loved every minute of it

Catatan Tripadvisor 5.0/5

Bruno M Friends getaway - Ulasan TripAdvisor tersertifikasi

Fantastic hotel after reading so many reviews of the last few visits I was a little bit hesitant to visit this hotel however reviews before were wrong, small lauguage barrier is all I will say however, breakfast was fantastic rooms with huge and amazing pool was great. Didn’t see anything like the comments before about the hotel. Yes, the rooms may be a little bit worn but all hotels are and this is not a new hotel. I didn’t feel that this hotel at all was dark and dreary, and after seeing some of the negative comments before I highly disagree with their view on this hotel, it is a five star hotel and a five star service and a Sofitel brand hotel, highly recommend trying this place location was fantastic. Very easy to get to from the train station which is only two minutes walk.

Dear guest, thank you so much for your praise, we are very glad to hear that and will share it with all the staff. its always so important to have comments from all guests to improve ourselves. thank you again and hope to see you again soon.

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 3.354 ulasan 9.4/10 Lokasi
  • 5.764 ulasan 8.8/10 Kamar
  • 8.541 ulasan 9.1/10 Pelayanan
  • 23 ulasan 8.7/10 Internet
  • 2.486 ulasan 8.8/10 Kenyamanan
  • 1.561 ulasan 8.9/10 Kebersihan
  • 1.401 ulasan 8.6/10 Sarapan

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