Mercure Beijing Downtown bintang 4

Catatan Tripadvisor 3.8/5 473 ulasan

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Deskripsi

Keistimewaan hotel

  • Hotel Taman Densitas Rendah

  • WIFI gratis di seluruh hotel

  • Akses mudah ke Metro Jalur 1, Jalur 7, Jalur 10, Jalur 14

  • 8 menit berjalan kaki ke Mal Perbelanjaan Hopson One

Akomodasi kami

Lokasi hotel

Mercure Beijing Downtown

No.16 Jia, Xi Da Wang Road, Chao Yang District
100124 BEIJING
China

GPS:39.899909, 116.479454

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Hewan peliharaan tidak diperbolehkan
  • Antar-jemput
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Ruang rapat
  • Properti 100% Bebas Rokok

LA VIE

Restoran La Vie yang kontemporer dan bergaya memiliki suasana santai dan dapur terbuka yang menyajikan prasmanan internasional dengan pilihan hidangan lezat, serta menu a la carte.

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Cari tahu selengkapnya

Peringkat TripAdvisor  3.8/5  473 ulasan

Excellent Hotel

Catatan Tripadvisor 5.0/5

Christopher T Ulasan TripAdvisor tersertifikasi

Excellent hotel with efficient, friendly staff. Great place to stay when visiting Beijing. Room s were a decent size, clean and tidy. Bed was very comfortable with no external noise disrupting sleep. Breakfast was very good with a wide range available. Recommended.

Quality hotel

Catatan Tripadvisor 4.0/5

Cheryl S Ulasan TripAdvisor tersertifikasi

Quality hotel. The breakfast has a large variety of western and Asia choices. Fresh fruit beautiful. Tasty pastries. Rooms are a good size and the towels are so fluffy and luxurious. First class. Shopping centre within walking distance. Recommended.

Excellent, Perfect and Most Value for Money Hotel in center of Beijing

Catatan Tripadvisor 5.0/5

arief710 Keluarga - Ulasan TripAdvisor tersertifikasi

Located in downtown, easy to go anywhere just order online taxi 1. Excellent Front Desk, fast check in experience 2. Nice Greeting Card and welcome amenities/snack 3. Yummy breakfast menu Everything are perfect we would stayed here again, if we came to Beijing in future

MY DAUGHTER PASSPORT IS MISSING

Catatan Tripadvisor 2.0/5

Mobile28352466157 Ulasan TripAdvisor tersertifikasi

Our tour group from Singapore check in to Mecure Beijing Downtown hotel on 28 Dec 2024 at 8pm, our passports (total 5 from our family) were passed to tour guide. As there were a few tour groups checking in at the same time, we were told that hotel can only return the passport tomorrow or we can try to ask few hours later. We checked with reception at 10.30pm after came back from shopping and was told they are still processing, and they confirmed there were 16 passports from the tour group. Next morning my husband went to collect passport from front desk but MY DAUGHTER PASSPORT IS MISSING. Hotel claimed they only received 15 passports and one passport cover. But we are very sure we have hand over 5 passports (without cover) to the tour guide. My daughter asked the staff to show the extra cover but the staff is not able to show and brush it off. They just let my daughter sit at lobby and not making any effort to check the area. I went to the front desk half an hour later and asked to view the surveillance camera and I will make a police report. A guy (not sure is front desk Manager) called the security to retrieve the video. At the same time I asked where the passport was scanned and did they move the passports to another place. I was told the passport was scanned at front desk area only. Shortly, the 'front desk manager' used a torch light to check the counter and found my daughter passport at the front desk (not sure where he found it), seems to be trapped in somewhere. There is a sticker with room 1238 in the passport. Why the hotel staff is lying they did not receive the passport? They have assigned the room, did they scan and misplaced later? The quality of service is lacking: 1) It is not acceptable that the hotel did not do their due digience to check is the passport was misplaced by them, they already knew one passport is missing before we went for collection. Are they making up story they receive one extra passport cover? 2) There is no protocol to ensure the correct number of passports are received by hotel. 3) There is no protocol to ensure the passport is manage properly before and after scanning. As an international hotel chain, the quality of work and service is disappointing. As a frequent business traveller and have been staying in many international hotels such as Marriott, Hilton and IHG group, I cannot understand why the staff in Mecure does not bother when they have lost the customer passport. I cannot imagine if this happen on the day we are heading to airport. I hope the management will investigate this issue and provide action plan to ensure this will not happen again. For travellers, collect the passport back as soon as possible and try not to keep in hotel overnight.

Big surprise

Catatan Tripadvisor 5.0/5

carolef117 Solo travel - Ulasan TripAdvisor tersertifikasi

The hotel was super clean close to lots of restaurants and the breakfast had every you could want staff where very friendly there was a language barrier but we got around it I stayed here for 4 nights with a tour group only Thing is there is no spa or massage centre which would be nice after a long flight

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Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 594 ulasan 9.5/10 Lokasi
  • 1.078 ulasan 9.3/10 Kamar
  • 1.363 ulasan 9.6/10 Pelayanan
  • 5 ulasan 2.6/10 Internet
  • 594 ulasan 9.4/10 Suasana
  • 589 ulasan 9.7/10 Kebersihan
  • 395 ulasan 9.4/10 Kenyamanan
  • 393 ulasan 9/10 Fasilitas

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