Mercure Samarinda

ملاحظة أراء العملاء (رأي ALL) 4.4/5 242 أراء

Mercure Samarinda - Image 1
Mercure Samarinda - Image 2
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الوصف

خدمات الفندق الإضافية

  • The hotel has a strategic location at the centre of the city.

  • The hotel has the biggest ballroom in Samarinda with Videotron and modern AV equipment.

  • The hotel has 10 meeting rooms with modern Audio Visual facilities.

  • Have a dip in the rooftop swimming pool, which features panoramic views of Samarinda city.

  • The hotel offers direct access to City Centrum mall and the movie theatre.

الإقامات المتوفرة لدينا

Take advantage of our Flight + Hotel offers

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موقع الفندق

Mercure Samarinda

Jalan Mulawarman No 171, Pelabuhan, Kecamatan Samarinda Kota
75112 SAMARINDA
Indonesia

نظام تحديد المواقع العالمي (GPS):-0.503027, 117.151889

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • موقف
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • خدمة الغرف

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.4/5  242 أراء

تقييم TripAdvisor  5.0/5  1,654 أراء

my first time experience

ملاحظة Tripadvisor 5.0/5

Scenic59291494705 تقييم TripAdvisor المعتمد

its my 18th birthday, jadi ini aku first time datang kesini sendirian and all the waitresses are soo niceee, felt so comfortable love it soo much, makanannya juga enakk, jadi pasti bakal balik lagi kesini kalau pengen me time/special ocassion

review of the room

ملاحظة Tripadvisor 4.0/5

Roam45075280511 تقييم TripAdvisor المعتمد

the room is quite comfortable but not spacious enough. the food is quite varied but there are some foods that are not tasty such as rempeyek which is not crispy enough, cold white rice, and the choice of vegetable salad is not complete. parking is also quite difficult on weekends.

Dear Value Guest, Thank you for sharing your valuable feedback regarding your recent stay at Mercure Hotel Samarinda. We are pleased to hear that you found your room comfortable, and we truly appreciate your comments on the food and parking experience. We sincerely apologize for the issues you encountered with the food quality. Your comments about the rempeyek, cold rice, and incomplete vegetable salad have been noted, and we will work closely with our kitchen team to improve these aspects and ensure a more satisfying dining experience for our future guests. Regarding parking, we understand that it can be challenging, especially on weekends. We are looking into possible solutions to improve the availability of parking spaces, and we hope to make this more convenient for you during your next visit. We greatly value your feedback, and it helps us to continue improving our services. We hope to have the opportunity to welcome you back to Mercure Hotel Samarinda in the near future, where we aim to provide you with an even better stay. Warm regards, Seto Marsono General Manager

Reviews

ملاحظة Tripadvisor 5.0/5

Wanderer56582546724 تقييم TripAdvisor المعتمد

Good services from dendy at the restaurat, nice food and variatif menu Nice place at the strategic position, 8/10 for the room, good pool and good restaurant at 16th floor called “skyhouse” restaurant. Overall rating : Room : 8/10 Restaurant : 9/10

Dear Value Guest, Thank you for share your opinion of your stay with us online on TripAdvisor. What a joy to learn that your stay could be amazing one. We strive to accommodate all our guest and their needs and I am sure Denny will be exited to hear your kind comment towards him. We thank you for sharing remarks with us and look forward to welcome you back in the future. Best regards, Seto Marsono General Manager

Mercure Samarinda

ملاحظة Tripadvisor 4.0/5

AFAK25 المسافرون بغاية العمل - تقييم TripAdvisor المعتمد

Stayed here 1 night for my second visit to Samarinda. It is a relief that there is a good quality hotel here. Lots of appreciation to the hotel management for the fruits and cake platter which I enjoyed thoroughly. The hotel is part of the City Centrum complex. So getting a cup of coffee or emergency medication is not a problem. The hotel is also within walking distance to Citra Niaga complex. Breakfast at Ivory restaurant was good. Lots of choices on offer. Just some minor maintenance issues, the rain shower head in room 912 wasn't working and the bathroom door looked like it has seen better days.

Dear Velue Guest, Kindest greeting from Mercure Samarinda, Thank you for the review you posted online through our TripAdvisor page. We extremely glad to hear that our Hotel and the genuine service extended by our team have impressed the latest stay you had with us. It is a pleasure to learn that you have enjoyed the Hotel facilities and service delivered by our team. I will share your complimentary to entire team as they will find it cherished and inspiring. Beside of the above we thank you for your feedback regarding the rain shower that we have check and fixed, we are regret this glitch is happen during your stay. Cannot wait to seeing you back again in the nearest future. Best regards, Seto Marsono General Manager

Dinner with family

ملاحظة Tripadvisor 5.0/5

Relax49311389184 تقييم TripAdvisor المعتمد

Thank you. for sky house team , give oir family best 😘😘service. especially Mr hasbi , Mrs Devi , Mr agung Mr zaka , thank you verry. much , good food , give best service 😘😘 and also mrs savitri sugesst out familly to good view . The best team and the best service thankyou all

بالاشتراك مع TripAdvisor

تقييمات فنادقنا من مستخدمين آخرين

  • 93 أراء 9.3/10 الموقع
  • 308 أراء 8.6/10 الغرفة
  • 302 أراء 9/10 الخدمة
  • 27 أراء 1.8/10 إنترنت
  • 213 أراء 8.9/10 المطاعم
  • 177 أراء 9/10 مستوى النظافة
  • 155 أراء 9.3/10 وسائل الراحة
  • 118 أراء 9.2/10 الإفطار

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