SLS South Beach Miami

ملاحظة Tripadvisor 4.3/5 3,827 أراء

SLS South Beach Miami - Image 1
SLS South Beach Miami - Image 2
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1701 Collins Ave, 33139 MIAMI BEACH, United States

الوصف

خدمات الفندق الإضافية

  • Oceanfront location in Heart of South Beach

  • Signature restaurants & nightlife on the property

  • 2 Outdoor pools

  • Unique Design & Styling by Philippe Starck

  • Extensive offerings & activities in proximity / local area.

الإقامات المتوفرة لدينا

موقع الفندق

SLS South Beach Miami

1701 Collins Ave
33139 MIAMI BEACH
United States

نظام تحديد المواقع العالمي (GPS):25.793928, -80.1294

الهاتف
فاكس +1 305-674-1709

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • موقف
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف

تقييمات نزلائنا

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آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

تقييم TripAdvisor  4.3/5  3,827 أراء

2024 شهادة تميّز

Neither Good or Bad

ملاحظة Tripadvisor 3.0/5

iamRyanL تقييم TripAdvisor المعتمد

I stayed here April 2025 for a solo getaway. I was granted early check in which was nice. The rooms are small especially the bathrooms. My TV nor the Wi-Fi would not work properly. On my second night there I got a random $500 charge while I was getting ready for dinner. I went to the front desk to ask what the charge was for and was told by an employee that he was new and was pushing buttons and I would be refunded. I was refunded but still that shouldn't have happen. I also purchase a daybed on the beach for the day which was nice. The bartenders were really great. I don't think I would stay here again. According to the bartender this property is closing in May.

Poor experience Hotel

ملاحظة Tripadvisor 2.0/5

claupadilla Couples - تقييم TripAdvisor المعتمد

The size of the rooms are really small versus the price. The housekeeper service it’s regular, the room service it’s good. The gym it’s terrible! The pool with external party’s has no exclusive ambience for the guests, with no good attention service. In general it’s a poor experience,

Thank you for leaving us a review. We are glad that our housekeeping service positively impacted your stay. However, we are disheartened that we could not exceed your expectations in other aspects. Your feedback will be shared with our team as we strive to enhance the guest experience. Best Regards, Jason Adimoolah, General Manager

Not worth it. Shabby and run down.

ملاحظة Tripadvisor 1.0/5

jhole813 Friends getaway - تقييم TripAdvisor المعتمد

The most disappointing hotel experience I have had in years. Our room had a leaky toilet and we had to move. Only one elevator was working the entire length of our stay and the one that did work broke half the time. The wifi was broken for 2 days. The hotel itself was probably once beautiful but it’s now shabby and run down… half the stay was great, the other half didn’t know much/not helpful. The rooms are small, the lighting is bad. The construction next door was also beyond loud and ruined any breakfast and pool time. The pool cushions were dingy and dirty. Overall - would not recommend.

Dear Jhole813, Thank you for taking a moment to share your invaluable feedback with us. Providing our guests with a top-notch stay is always our goal, and we deeply regret falling short of your expectations during your visit. We sincerely apologize for the disappointment you experienced with our customer service, the property's overall condition, issues within your guestroom, and disruptions from nearby construction. Rest assured, your comments will be shared and addressed with our maintenance and housekeeping teams to help prevent similar situations for future guests. We are truly sorry that your time with us did not reflect the high standards of comfort and hospitality we strive to offer. Thank you again for your feedback, as it helps us improve and deliver the experience our guests deserve. Best Regards, Jason Adimoolah, General Manager

não se hospede

ملاحظة Tripadvisor 1.0/5

Acauam G تقييم TripAdvisor المعتمد

SLS South Beach (Stay from March 29 to April 3) From the beginning, my stay was extremely disappointing: There was only one elevator working, which made it exhausting to reach my room on the 11th floor. The room was consistently unclean, and the internet did not work. The pool area was visibly dirty, with bottles and cups left under the chairs, showing a clear lack of maintenance. At check-out, I was surprised by wrongfully charged breakfast fees, even though breakfast was included in my reservation. The receptionist insisted the charges were correct and showed no willingness to verify the information. The most stressful moment occurred when I stated that I wanted to pay using my ALL loyalty points. The receptionist initially confirmed it was possible, but later claimed the person responsible was not available. She promised that I would be contacted, even requesting my WhatsApp number. At that point, her attitude became hostile, and she said there was nothing else she could do and that I had to leave the hotel immediately. Security staff began to watch us in an intimidating manner, creating a highly uncomfortable and humiliating situation that forced us to leave the hotel quickly. The next day, the hotel contacted me and said they would proceed with the points payment, but then claimed the system was down and they couldn’t complete it. Despite that, the hotel proceeded to charge US$ 1,455.44 to my credit card without my consent.

Dear Acauam, We appreciate you taking the time to share your feedback. Please accept our apologies that your room was anything less than immaculately clean, and for your other concerns. We're grateful for your insights, and we'll look into your comments further to ensure we're delivering the friendly and helpful service our guests expect from us. If you have outstanding billing-related questions, we encourage you to reach out to us at slssbfomanagement@slshotels.com so we can best assist you. Our team will remain committed to delivering enjoyable stays, and we wish you safe travels ahead. Best Regards, Jason Adimoolah, General Manager

AWFUL HOTEL - good location

ملاحظة Tripadvisor 1.0/5

Paul S تقييم TripAdvisor المعتمد

This has to be my worst hotel experience to date. I must highlight that I did say in Miami Music week and I was never made aware this happens in the hotel! The way the hotel is set up I suspect it is always similar however. The room itself was clean enough, the communal areas are filthy, the interior designer has created what feels more sleazy than designer chic in the corridors! Only one lift worked for the duration of our stay meaning very long waits for the lift as the staff also were using this one for laundry and food transportation. The hotel was full of police and security but this didn’t stop the drug use by other guests. It is not a comfortable or relaxing environment. You were often questioned just trying to get into the hotel as a guest, once you managed to get past all the cars in your way! There is no chance of being able to use the pool, even if you got past security as it will be too full of people drinking! The volume of the music was horrific in every area of this hotel. The music started at 3pm - 11pm and there were no escape. My light fittings on the 7th floor on the opposite side of the hotel even vibrated! The music could be heard thudding until you got about 4 buildings away. The consierge staff will only be interested in helping with your bags if you are young and female! The drinks prices are VERY expensive which would be acceptable if they were nice drinks presented well, they were back street night club style drinks in my opinion. Positives: best shower I have ever had in a hotel room, good location. If you want any sort of relaxing break avoid this place like that plague !

Thank you for taking the time to leave us your feedback. We're sincerely sorry to hear that you didn't have a good time with us and we apologize for any inconvenience caused by Miami Music Week. We always strive to be as transparent as possible regarding our events by listing them online for our guest's convenience before booking, so your feedback regarding this matter is gratefully received. In addition, we sincerely apologize for any service concerns during your visit, as this is never our intention. All of your feedback is gratefully received and will be discussed internally so that improvements can be made for the future. Best Regards, Jason Adimoolah, General Manager

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