SLS Cancun

SLS Cancun

ملاحظة أراء العملاء (رأي ALL) 4.6/5 178 أراء

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موقع الفندق

SLS Cancun

Boulevard Kukulcan km 1, Zona Turistica Puerto Cancun, Lote 1 02 Uc 1 Mz 27
77500 CANCUN

نظام تحديد المواقع العالمي (GPS):21.1668525, -86.8039974

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في الفندق
  • موقف
  • مطعم
  • وافاي
  • صالات اجتماعات

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رأي ALL  4.6/5  178 أراء

تقييم TripAdvisor  4.5/5  165 أراء

Zero vibe - cheap decor and overpriced spot!

ملاحظة Tripadvisor 1.0/5

843Miami Couples - تقييم TripAdvisor المعتمد

The only positive to mention is that the staff was nice hence the two stars but other than that horrible stay and beyond overpriced! I have been to both the Miami and LA SLS several times and the Cancun location is not aligned with the brand of cool, sleek and sexy vibe. The SLS Cancun when you first arrive could have been a courtyard for all you knew - tacky and cheap lobby, bright lights and weird music but before we go into the details this went sideways when making the reservations. When making a reservation I noted that we were celebrating something special and asked for a bottle of champagne to be placed in the room which never happened. Also I never received a confirmation and ended up having to call to confirm there was a room for us. Back to the arrival - lobby tacky with zero vibe, the elevator had different music then the lobby which was loud and what felt off brand. We booked a deluxe ocean view and the room was horrible - cheap furniture, weird random details, mismatched tiles in the bathroom, minimal / uncomfortable furniture on the balcony! The toiletries in the bathroom had mismatched and it seemed one of the products was used. There was no isolation and you could hear people walking in the hallway and on top of it we had a roach. The dinner at the restaurant was good however again very pricey but then a simple Mexican breakfast was horrible! Overprice, soulless and cheap decor place!

Chic and Cute Hotel

ملاحظة Tripadvisor 5.0/5

Anita T العائلات - تقييم TripAdvisor المعتمد

This is a boutique hotel with 45 rooms only. The swimming pool is very relaxing and you can enjoy the drinks at poolside. They also have E-Butler and Concierge via WhatsApp. We also took the opportunity to kayaking in the subset( free for hotel guest). Also it’s waWe enjoyed our stay and hope to come back soon.

SLS Cancun

ملاحظة Tripadvisor 5.0/5

jesusbR1823VI تقييم TripAdvisor المعتمد

Amazing hotel. Beautiful views, wonderful staff, delicious food, aesthetically pleasing all around. The breakfast food was incredible and the room service was amazing, the butler was incredible and very friendly. 10/10 would recommend for your trip for Cancun

Poor quality/price ratio

ملاحظة Tripadvisor 3.0/5

Pierre-Yves L Couples - تقييم TripAdvisor المعتمد

The hotel is located in an unfinished area. No other restaurant than the two hotel restaurants in the surrounding area, closest one is 10min taxi (and you often have to wait 10 min at least for one) Staff is good, but nothing exceptional especially for a 5 stars. Room price for the value is terribly bad, and this was low season... Only beach in the whole Cancun area with algaes, no blue turquoise water. Swimming pool is standard for the region.

Luxurious Property with Exceptional Service and Cleanliness

ملاحظة Tripadvisor 5.0/5

vikasvmohite_travel Couples - تقييم TripAdvisor المعتمد

One of the best hotels I've stayed at and they have exceptional service all along - from the Front Desk to the Restaurant (Leynia) staff to the Room service (and Cleaning) to the Pool staff - just simply amazing!! We had a Ocean Front view and couldn't have asked for a better room. The room is extremely spacious as compared to other luxury hotels (Ritz-Carlton, Waldorf Astoria, Sofitel, etc.) Their Spa is also very clean and hygienic and the staff is accomodating. The hotel has a WhatsApp Butler service and they are very responsive by just texting their number. You get almost all your requests resolved immediately. The hotel has double security so you feel very safe and Marina Puerto Cancun (Shopping mall) is just a 10-minute walk from the SLS property. For those wanting to take the ferry to Isla Mujeres, the Puerto Juarez ferry port is just a 10-minute taxi ride away. The restaurant food at Leynia is exceptional and they take extra care for preparing all their meals. Quality of ingredients is very fresh. The hotel staff can also help you with booking a car/van ride to Chichen Itza if you would want to visit, with pick-up and drop-off service as well as sightseeing couple of Cenotes. Overall, I have no words other than being completely amazed by the hospitality and SLS being part of Accor (ALL) brand is my favorite because of my preference on using Accor properties being a Platinum member for Accor. Hope people have a great experience like we did. One thing to note is that this SLS propoerty is a bit away from the touristy Zona Hoteleria, so if that's your vibe, you're better off booking a hotel in that area (Coco Bongo, etc.) But if you want a quite getaway and exceptional hospitality, then SLS would be the best option for Cancun.

بالاشتراك مع TripAdvisor

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