Dear renato P., Thank you very much for your positive review! We are pleased to hear that you appreciated our convenient location, with the tram stop directly in front of the hotel making it easy to reach Kraków's city centre. We are also delighted that you found the hotel clean and our team friendly and courteous. We hope to have the pleasure of welcoming you back to our hotel in the future! Best regards, Ibis Styles Kraków Centrum Team

Dear G., Thank you very much for your kind review! We are delighted to hear that you had an excellent experience and appreciated our clean and stylish hotel, attentive team, excellent breakfast, and comfortable rooms. Your positive feedback is greatly appreciated, and we hope to have the pleasure of welcoming you back to Ibis Styles Kraków Centrum in the future! Best regards, Ibis Styles Kraków Centrum Team

Dear Davide, Thank you very much for your kind review. We are delighted to hear that you found your stay comfortable and that everything was excellent. Your positive feedback means a lot to our team. We hope to have the pleasure of welcoming you back to our hotel again soon! Best regards, Ibis Styles Kraków Centrum Team

Dear Gaetano, Thank you very much for taking the time to share your feedback. We are glad to hear that you appreciated the stylish atmosphere of the hotel, as well as the friendliness and professionalism of our young team. It is also wonderful to know that you enjoyed our breakfast and restaurant — these are indeed key elements of the guest experience we are proud of. Regarding the location, we understand your perspective. While we are situated a short distance from the very city center, we are well connected by public transport, with a tram stop located directly in front of the hotel, offering quick and convenient access to Kraków’s main attractions. We truly appreciate your balanced review and hope to have the pleasure of welcoming you back in the future. Best regards, Ibis Styles Kraków Centrum Team

Dear Luna, Thank you for sharing your feedback! We’re delighted to hear that you appreciated our central location, 24-hour reception, as well as the quality of our breakfast and restaurant. Your comment regarding the airport transfer arrangements is very valuable, and we will make sure to provide clearer information in the future. We’re also pleased that we were able to promptly address the minor issues in your room and meet your expectations. We hope to have the pleasure of welcoming you again! Best regards, Ibis Styles Kraków Centrum Team

Dear Rosa, Thank you very much for your lovely feedback! We’re happy to hear that you found the hotel comfortable, warm, and well located, and that you enjoyed the cozy atmosphere and comfortable bed. We truly appreciate your recommendation and would be delighted to welcome you back again! Best regards, Ibis Styles Kraków Centrum Team

Thank you very much for such a wonderful review! We’re delighted to hear that you enjoyed your stay so much and that the comfort, cleanliness, and spacious bathroom met your expectations. It’s great to know our friendly and helpful staff, as well as the convenient location right next to the tram stop, made your visit even more enjoyable. We’re thrilled that you felt it was the perfect choice and hope to welcome you back again very soon! Ibis Styles Kraków Centrum

Dear Alessandro, Thank you for taking the time to share such detailed feedback. We’re very pleased to read that you appreciated our design, excellent location right in front of the tram stop, and the good soundproofing of the rooms, which ensured a quiet stay. We’re also happy that our reception team was always friendly and helpful with your requests. We value your comments regarding breakfast and housekeeping, as they help us better understand our guests’ experiences. Please be assured that guest comfort remains very important to us, and your feedback has been noted for internal review. Thank you once again for choosing our hotel. We hope to have the opportunity to welcome you back in the future and provide you with an even better stay. Best regards, Ibis Styles Kraków Centrum Team

Thank you for sharing your positive experience with us. We’re glad to hear that your stay was enjoyable overall. We also appreciate your comment regarding the towels after housekeeping — your feedback is valuable and will be shared with the team to help us improve consistency in our service. We hope to welcome you back again soon. Warm regards, Ibis Styles Kraków Centrum Team

Dear Francesca B., Thank you for your delightful feedback. We are thrilled to hear that your experience at ibis Styles Krakow Centrum was perfect. Your satisfaction is our top priority, and we hope to welcome you back in the future. Best regards, ibis Styles Krakow Centrum

Thank you very much for your kind opinion! We’re delighted to hear that you found the hotel and our services excellent. We hope to welcome you back again soon! Kind regards, Ibis Styles Kraków Centrum Team

Dear Guest, Thank you very much for your wonderful review. We’re delighted to hear that everything was perfect and that you enjoyed your stay with us. We truly hope to welcome you back to Ibis Styles Kraków Centrum in the future! Kind regards, The Ibis Styles Kraków Centrum Team

Dear Martina S.,Thank you for your kind words regarding your recent stay at ibis Styles Krakow Centrum. We are delighted to hear that you appreciated our prime location, excellent breakfast, and the attentive service from our team. Your feedback is greatly valued, and we look forward to welcoming you back in the future. Best regards, ibis Styles Krakow Centrum

Dear Massimo, thank you for taking the time to share your feedback following your business trip. We are pleased to hear that overall your stay was very positive and that most aspects met your expectations. We also appreciate you bringing the housekeeping matter to our attention. Your comment regarding room cleaning, including the carpet, has been noted and shared with the relevant team, as such feedback is very important for maintaining our standards. We hope to have the opportunity to welcome you back to our hotel in the future and provide an even better experience during your next stay. Kind regards, The Ibis Styles Kraków Centrum Team

Estimados huéspedes, gracias por compartir su opinión. Lamentamos sinceramente que la calidad de nuestros servicios no haya estado a la altura de sus expectativas. Le pedimos disculpas por la cantidad insuficiente de toallas y por la falta de reposición de las mismas; no es el estándar que deseamos ofrecer a nuestros huéspedes. Lamentamos también los comentarios relacionados con una limpieza superficial; estas situaciones han sido comunicadas al departamento de housekeeping para su corrección inmediata. Sus observaciones sobre las carencias en las zonas comunes, la ausencia de frigorífico en la habitación y los problemas con las tarjetas de acceso son muy importantes para nosotros y nos ayudarán a mejorar la organización y el control de calidad de nuestros servicios. Le pedimos disculpas por las molestias ocasionadas. Agradecemos su crítica constructiva, que consideramos una herramienta fundamental para seguir mejorando. Esperamos que en el futuro puedan comprobar una mejora significativa. Atentamente, Alicja FOM

Dear Gianluca, Thank you very much for sharing your feedback! We’re delighted to hear that our convenient location, as well as the cleanliness and overall style of the hotel, contributed to a pleasant stay for you. Offering comfortable accommodation at a good price is exactly what we strive for, so it’s wonderful to know that this matched your expectations. We hope to have the pleasure of welcoming you back again soon! Best regards, Ibis Styles Kraków Centrum Team

Dear Giorgio, Thank you for sharing your feedback. We are glad you found the location convenient for reaching the city center. We are sorry that your room was not refreshed after the first night. Please note that our housekeeping service follows a schedule, but additional cleaning can always be requested at reception, and our team is happy to assist. We hope to welcome you again and provide an even more comfortable stay. Kind regards, Ibis Styles Kraków Centrum Team

Dear Fabrizio, Thank you for sharing your feedback. We are delighted to hear that you appreciated our convenient location, just a few tram stops from the city center. We are sorry to hear that our breakfast did not fully meet your expectations. We strive to offer a variety of both savory and sweet options, though we understand your preference for more sweet choices. Your comments regarding the selection and pricing will be shared with our team, as we continuously aim to improve the quality and variety of our breakfast offerings to meet the standards our guests expect. We hope that despite this, you will consider staying with us again – we would be pleased to provide a more satisfying breakfast experience on your next visit. Kind regards, Marta Ciwńska Front Office Manager Ibis Styles Kraków Centrum