The Harlow Hotel By Accor 3 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 3.5/5 Отзывов: 149

The Harlow Hotel By Accor - Image 1
The Harlow Hotel By Accor - Image 2
The Harlow Hotel By Accor - Image 3
The Harlow Hotel By Accor - Image 4
Southern Way, CM18 7BA HARLOW, Великобритания

Описание

Особенности отеля

  • 16 mins to London Stansted Airport - book your Park&Fly package

  • Pet-friendly

  • Onsite car park with 100 spaces

  • 9 meeting and events rooms

  • Bar area with live sports channels available

Наши номера

Расположение отеля

The Harlow Hotel By Accor

Southern Way
CM18 7BA HARLOW
Великобритания

GPS:51.75578, 0.126321

Телефон

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Парковка
  • Можно с животными
  • Доступ на инвалидном кресле
  • Wi-Fi
  • Кондиционер
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено

The Sculpt Bar

Unwind in our modern bar, where you'll find all your favourite tipples and a variety of snacks on our bar menu. Sports fans can also catch all the latest action on TNT Sports.

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Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  3.5/5  Отзывов: 149

Рейтинг TripAdvisor  3.1/5  Отзывов: 1 019

Great stay as always

Примечание: Tripadvisor 5.0/5

Sara L Реальные отзывы TripAdvisor

Had a lovely stay. Gemma G was especially helpful and attentive. Lovely friendly lady. Gemma on reception also great. Rooms are nice too.

Dear U4997AHsaraI, Thank you very much for sharing your feedback. We are delighted to hear that you enjoyed another lovely stay with us. It is wonderful to know that Gemma provided such attentive and friendly service throughout your visit — she is indeed a valued member of our team, and we will ensure your kind words are passed along to her. We are equally pleased that our reception team and your room contributed positively to your experience. We truly appreciate your continued support and look forward to welcoming you back again soon. The Harlow Hotel Management Team.

Nice and beautiful environment

Примечание: Tripadvisor 5.0/5

Kayode K Реальные отзывы TripAdvisor

Excellent service.Staffs are helpful and friendly especially Ufoma who sorted my initial issues with ironing.In all,very good service delivery.

Thank you for your wonderful feedback. We’re delighted to hear that Ufoma and our team provided helpful and friendly service, and that your overall experience was very positive. We will be sure to share your kind words with the team.

Good stay

Примечание: Tripadvisor 5.0/5

Rent F Реальные отзывы TripAdvisor

Ufuoma very helpful. Pretty, sense of humor top notch. Infectious laugh. Dom in the bar very helpful. Breakfast need some work otherwise great. Will recomend.

Dear Guest, Thank you for your kind review. We are delighted to hear that Ufuoma and Dom made such a positive impression during your stay, and we will be sure to share your compliments with them. We also appreciate your feedback regarding breakfast and will review this with our team. Thank you for recommending us, and we hope to welcome you back soon. Kind regards, The Harlow Hotel Management

Terrible Experience – Hidden Fees, Poor Communication

Примечание: Tripadvisor 1.0/5

JOHN BRYLLE A Реальные отзывы TripAdvisor

I stayed at The Harlow Hotel by Accor, and I can honestly say it was one of the most disappointing hotel experiences I’ve had. Last Monday, I phoned the hotel to ask if an early check-in around 12 or 1 PM would be possible, since we were attending a wedding from 1:30 PM until late in the evening. The staff member told me to simply call on the day to check if a room would be ready. Fair enough. On the day of our stay, I called multiple times in the morning — no one answered. Not once. When we arrived at the hotel, already pressed for time, I was told that early check-in would cost £10 per hour. This charge was never mentioned during my previous call. Absolutely ridiculous! We had no choice but to pay, as we were running late for the wedding. It felt like we were being taken advantage of because of the situation. To make things worse, parking wasn’t free either — £6 to park your car on top of the room cost and the unexpected early check-in charge. It’s the kind of nickel-and-diming you’d expect from a budget motel, not a supposedly reputable Accor hotel. This entire experience showed a total lack of transparency, communication, and care for guests. No one even apologised for the inconvenience or the unanswered calls. It really set the wrong tone for what should’ve been a special day. Honestly, I wouldn’t recommend this hotel to anyone. 2/10 – overpriced, poorly managed, and not worth the stress.

Dear Guest, Thank you for taking the time to provide detailed feedback. I am very sorry to hear about the difficulties you experienced with early check-in, parking charges, and communication on the day of your stay. This is not the level of service we aim to provide, and I sincerely apologise for the inconvenience caused, particularly on a day that was meant to be special. Your comments have been shared with the relevant teams to ensure that our procedures and communication are improved going forward. We appreciate your honesty and regret that your experience did not meet your expectations. Kind regards, The Harlow Hotel Management

Efficient business event

Примечание: Tripadvisor 5.0/5

Tasha T Реальные отзывы TripAdvisor

We ran a business event at the Harlow Hotel. The team are fantastic. Special mention to Jack who was extremely helpful! The event space is clean and efficient.

Dear Tasha, Thank you for your lovely review following your business event with us. We are thrilled to hear that you found our team to be fantastic and that Jac, in particular, was extremely helpful. It is wonderful to know that the event space met your needs with its cleanliness and efficiency. We truly appreciate you choosing The Harlow Hotel for your event and for highlighting the positive aspects of your experience. We hope to have the pleasure of welcoming you back for another successful event in the future. Best regards, The Harlow Hotel Management Team

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Другие интернет-пользователи оценили наш отель

  • 248 Отзывов 7.4/10 Расположение
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  • 605 Отзывов 7.2/10 Сервис
  • 9 Отзывов 6.7/10 Интернет
  • 355 Отзывов 6.7/10 Чистота
  • 237 Отзывов 5.3/10 Завтрак
  • 213 Отзывов 3.1/10 Еда
  • 207 Отзывов 4.7/10 Соотношение цены и качества

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