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Отель Mercure Ноттингем Шервуд 4 звезды

Примечание: отзывы клиентов 4.0/5 Отзывов: 206

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Номер 1

Гарантия лучшей цены

Как это работает?
+ 11 Услуги

Особенности отеля

  • Welcome back to all our guests!

  • Full English Breakfast

  • 24hr Food and Beverage inc Full Dinner Menu

  • Free onsite carpark

  • Laundry Service

Услуги в отеле и поблизости

Заезд с 14h00

Выезд до 12h00

Платные услуги

Информация об услугах и полезная информация
  • WIFI/Интернет
  • Специальные возможности для гостей с ограниченными возможностями передвижения
  • Отель с номерами только для некурящих
  • С кондиционером
  • Языки, на которых говорит персонал отеля
  • Ранний заезд / поздний выезд Платные услуги
  • Room for hearing impaired guests
Питание
  • Завтрак Платные услуги
  • Ресторан (-ы): 1
  • Бар (-ы): 1
  • Обслуживание в номере
Бизнес-услуги
  • Конференц-зал (-ы): 1
  • Бизнес-центр со службой поддержки
  • Заказ услуг печати/копирования

Расположение отеля

Отель Mercure Ноттингем Шервуд

296 Mansfield Road
NG52BT ноттингем
united kingdom

Телефон: +441159359988

Факс: (+44)1159245227

Заезд с 14h00

Выезд до 12h00

  • NOTTINGHAM CITY TRANSPORT :  Victoria Centre bus station

  • NOTTINGHAM EXPRESS TRANSIT :  Forest fields Train Station

  • На самолете

    EASTMIDLANDS На расстоянии 25 км / 15,53 миль

  • На поезде

    NOTTINGHAM STATION На расстоянии 3,3 км / 2,05 миль

Наши номера

Наши бары и рестораны

RESTAURANT

Тип кухни: Интернациональная кухня

Our open plan restaurant is situated in the conservatory and offers a full range of seasonal dishes that will spark your taste buds. We have the ability to cater for all allergens and are open to the public.

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RED BAR

Бар с богатым выбором пива, вина и сортов кофе из разных стран мира работает рядом с рестораном, в зимнем саду.

Недоговорная фотография

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Ваши конференции и мероприятия

Наши конференц-залы

  • Количество конференц-залов: 1

  • Максимальная вместимость: 200 человек

  • Максимальная вместимость банкетного зала: 120 человек

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Отзывы наших гостей о
Отель Mercure Ноттингем Шервуд

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL 4.0/5

Отзывов: 206

tripadvisor

Рейтинг TripAdvisor 4.0/5

Отзывов: 85

2021 Сертификат качества TripAdvisor
Сертификат качества 2021

Hotel stay

Примечание: Tripadvisor 5.0/5

239bryanr Business - 20/04/2021 Реальные отзывы TripAdvisor

The hotel was very clean and the staff were extremely friendly and helpful. Obviously staying anywhere during this season of life feels very weird but I must say even with all the protocols they didn’t make you feel weird. Great stay

Dear Bryan, Thank you for your feedback regarding your stay at Mercure Nottingham Sherwood Hotel. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future. Best regards Garin Dart GM

Matig

Примечание: Tripadvisor 3.0/5

atsoftinfo Business - 17/11/2020 Реальные отзывы TripAdvisor

The room is too small, the shower doesnt work. There were to lil water out the shower. Heat didnt work for 2 nights and after that changed to other room which was no refrigerator. Order room service but the food was too poor. The same hotel in austria was much better

Dear Matig, Thank you for sharing feedback about your stay at Mercure Nottingham Sherwood Hotel. I am sorry to read that the room you were allocated to had some issues which eventually has led to you been room moved. I am sorry for the inconvenience this has impacted on your stay. We have now resolved these issues in the room to avoid future occurrences. At Mercure Nottingham Sherwood Hotel we anticipate to care for superior services to our guests. We hope we will have the chance to welcome you back where we can better serve you. Kind regards Garin Dart General Manager

good hotel

Примечание: Tripadvisor 3.0/5

georginavinyals Business - 02/02/2020 Реальные отзывы TripAdvisor

heater was not working in my room, instead of offering me another room, they gave me an eletric heater, it was nice of them, but not enough to warm up my room. Breakfast selection was poor for Mercure or start hotel standard

Dear Georginavinyals, Thank you for taking time to give us you value feedback about your stay here-Mercure Nottingham Sherwood Hotel. We value your review. At Mercure Nottingham Sherwood hotel we anticipate to deliver highest customer care and we strive to learn from or short comings to avoid further occurrences. I hope we will have the opportunity to serve you better in near future. Kind regards Kebba Bajinka

Good Stay

Примечание: Tripadvisor 4.0/5

Roger G Couples - 29/12/2019 Реальные отзывы TripAdvisor

Staying for one night only on Christmas Day/Night. Very well received, good clean room with ideal facilities; could not ask for more. Breakfast on Boxing Day was perfectly adequate; well presented by very good staff. Overall a satisfactory stay. Just one thing: I perused the restaurant menu, as is my wont and yet again found the wine list for Accor group hotels unreasonably expensive. I stay in many hotels throughout the UK and beyond so am cognisant of restaurant/hotel wine prices. Accor seem to 'mark up' well beyond the norm.

Dear Roger, Thank you for taking the time to tell us about your recent experience at Mercure Nottingham Sherwood Hotel. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be an overall pleasant one. Kind regards, Kebba Bajinka Front Office Supervisor

Simple things matter

Примечание: Tripadvisor 4.0/5

geraldc618 Couples - 17/12/2019 Реальные отзывы TripAdvisor

Stayed for one night but all the small things were done well. Good easy, friendly welcome and quick. Earned about a Xmas party that night. Large comfy bed/pillows and large TV. Easy location for city centre but city centre prices. Late check out(12). Pool, jacuzzi, steam , sauna all working well and warm. No time to test breakfast or bar but looked nice.Keep on updating facilities, better coffee in rooms.

Dear Gerald, Thank you for taking the time to tell us about your recent experience at Mercure Nottingham Sherwood Hotel. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be an overall pleasant one. Kind regards, Kebba Bajinka Front Office Supervisor

Stopover for a Opthalmic operation

Примечание: Tripadvisor 2.0/5

PeterTCI Family - 08/11/2019 Реальные отзывы TripAdvisor

Sadly the visit was not a success. When my partner arrived on the Sunday afternoon she was immediately compelled to pay the full stay bill to obtain the room key. As a Silver card holder I have never had this attitude or approach before. the night of her arrival, Sunday, when she went down for dinner she was told the dining room was closed as there was a lack of business. As she had not eaten all day with travelling she insisted on having something cooked as it was part of the hotel service and she believed was part of the charter that Mercure operates under. She was offered what was on the menu but was then told there was no fish and steak and ended up having abowl of soup, cheeseburger at £15, and a glass of wine, - the total available. This fell totally short of the standard expected of Mercure hotel standards. To crown it all she was advised she would have to eat in the bar area on a side table for drinks. She insisted on a table in the dining area. The other failure was that having had an eye operation she required to keep her eyes and head totally dry, which proved impossible as the shower had no hand set but comprised of a "waterfall" type ceiling shower which she could not use and apparently when she asked to move to one with a bath she was advised there were only three rooms with baths - all in use. When I arrived the next day, I found the car parking very confusing with little direction where to park for the hotel, and despite my partner trying to register the car number as required at the reception desk, they refused to do so until I arrived. As a result of the Sunday night restaurant experience we chose to eat out on the Monday night, where we had a full range of food available. As a result of her experiences and lack of suitable room we decided to cut short our visit and move on to a Mercure Hotel in Chester near our final destination. Fortuitously they agreed to a refund of the final nights accommodation, without argument. Isubsequently ascertained that the hotel was new to Accor Mercure group, having previously been run as a Radison Blu hotel. IF that was their standard it certainly does not meet the standard I expect from a Mercure Hotel, having had experience in France regularly of a quality service and hotel facilities. I cannot regard this as a satisfactory example of Mercure, which now needs a serious review by an Accor Inspection team, to ensure it meets the groups high standards.

Dear Peter, Thank you for taking the time to tell us about your experience at the Mercure Nottingham Sherwood Hotel. I am sorry that your experience did not meet your expectations. At Mercure Nottingham Sherwood Hotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards, Kebba Bajinka Front Office Supervisor

Excellent

Примечание: Tripadvisor 4.0/5

Rajesh S Family - 07/11/2019 Реальные отзывы TripAdvisor

Good ambiance and nice services. Great place to stay. The suite is really big and comfortable for a big family to stay there. Overall, it's wonderful experience. Will come back here for the next trip.Highly recommended for others.

Dear Rajesh, Thank you for your feedback regarding your stay at Mercure Nottingham Sherwood Hotel. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future. If we can be of any further assistance please do not hesitate to get in touch. Best regards, Kebba Bajinka Front Office Supervisor

Последние отзывы: 20

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