КЕНВУД ХОЛЛ ОТЕЛЬ И СПА 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.3/5 Отзывов: 934

Гарантия
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Kenwood Hall Hotel & SPa, Kenwood Road, S7 1NQ ШЕФФИЛД, Великобритания

Описание

Особенности отеля

  • Pet-friendly accommodation and facilities throughout

  • Meeting, Events and Wedding Suites available

  • Set in 12 acres of beautiful grounds, 1 mile from Sheffield City Centre. Perfect for relaxing.

  • Complimentary on-site Car Parking

Наши номера

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Расположение отеля

КЕНВУД ХОЛЛ ОТЕЛЬ И СПА

Kenwood Hall Hotel & SPa, Kenwood Road
S7 1NQ ШЕФФИЛД
Великобритания

GPS:53.364547, -1.49091

Телефон
Факс +44 114 255 4744

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Бассейн
  • Парковка
  • Можно с животными
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере

LAKEVIEW

Enjoy great British favourites as well as a selection of modern cuisine whilst overlooking our grounds. Our menus are designed by our experienced Chefs who carefully source the best fresh and local produce.

Отзывы наших гостей

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Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.3/5  Отзывов: 934

Рейтинг TripAdvisor  3.5/5  Отзывов: 2 723

Lovely hotel

Примечание: Tripadvisor 5.0/5

Karen-h-64-lincoln Реальные отзывы TripAdvisor

Really lovely hotel, lovely and clean. Staff really welcoming, Lisa was so helpful, our friends had a problem but she soon sorted. All the staff in the restaurant where professional and a credit to the hotel. Would recommend.

Dreadful absolutely awful birthday celebration

Примечание: Tripadvisor 1.0/5

Valerie H Реальные отзывы TripAdvisor

Booked this weekend in February a party of six , we were put on three different floors then on the second night we were moved to another dining room quite a distance away (this break was to celebrate a ninetieth birthday and four of the party are over 87 )a long walk ! When we arrived at the room there were only single seats which were not acceptable ! So we were put in a side room , cold unfurnished undecorated Xmas tree small ineffective electric heater dirty broken chairs . When we got our starter it was cold and returned twice the third offering was not really hot but couldn’t be bothered changing it again ! Main course not very nice should have been pork loin was a cheap tough pork steak ! Our waitress Kesia was wonderful and did her best the same cannot be said for the other staff . The time is now 8.45 and evening meal should have been 7pm we still have not had our dessert . Poor Kesia has been run off her feet and is a credit to the hotel, not one senior member of staff has been sympathetic or pleasant or come back to see how we have enjoyed our meal , just leaving a junior to cope with our complaint

Friendly and approachable staff

Примечание: Tripadvisor 5.0/5

Connor M Реальные отзывы TripAdvisor

I just wanted to say that Nicky is the most friendly and approachable receptionist. She’s always there with a smile on her face, ready to help and greet everyone. She always makes a point of being kind and welcoming to guests staying at the hotel. I also want to say thank you for always cheering me up when I’m feeling stressed or low. She always checks in on me and makes sure I’m doing okay. The world needs more Nickys on reception and in customer service. Connor

Overnight spa stay

Примечание: Tripadvisor 4.0/5

Holly S Реальные отзывы TripAdvisor

A lovely hotel with very friendly guests! We were warmly welcomed by Ellise who kindly gave us a free upgrade. My partner and I had a relaxing spa treatment by Lucy and Lily which was lovely! We were also kindly looked after by Nicky throughout our experience, would recommend and definitely visit again!

Horrendous!

Примечание: Tripadvisor 1.0/5

ShannonLomas1999 Реальные отзывы TripAdvisor

Absolute awful place to stay & staff are full on liars! I would give 0 stars if it was an option. Stayed here as we had a wedding happening here. Room wasn't even ready for check in time at 3pm. Still wasn't ready at 5:30pm, and still wasn't ready at 6:45pm, so couldn't access our room until it was eventually time for bed. We was allocated a room at the complete opposite end of the hotel to our wedding party. Booked a double room, this wasn't given, we was given a twin with the beds pushed together. Breakfast was terrible, all the food was cold, and items that are usually available on a buffet completely missing. Staff didn't have a clue if they were coming or going in my opinion. My children both under the age of 5 was served pistachio ice cream with WHOLE nuts as part of the wedding meal, which should've been Mint Chocolate Chip, wasn't even made aware that the change was happening. Have since sent 3 emails complaining, head of reception lied and said this was responded to but it certainly was not. Both me and my mother have complained and by the looks of things they have a pre-written email they must send out to all complaints as we've received the exact same email! WILL NOT BE STAYING HERE AGAIN!!!!

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Другие интернет-пользователи оценили наш отель

  • 770 Отзывов 9.2/10 Расположение
  • 1 994 Отзывов 6.4/10 Номер
  • 2 233 Отзывов 8.9/10 Сервис
  • 41 Отзывов 3.9/10 Интернет
  • 664 Отзывов 5.8/10 Чистота
  • 659 Отзывов 7.7/10 Завтрак
  • 638 Отзывов 5.4/10 Атмосфера
  • 557 Отзывов 7.3/10 Велнес-зона

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