Отель Кардифф Норт под управлением AccorHotels 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 3.9/5 Отзывов: 319

Гарантия
лучшей цены
Отель Кардифф Норт под управлением AccorHotels - Image 1
Отель Кардифф Норт под управлением AccorHotels - Image 2
Отель Кардифф Норт под управлением AccorHotels - Image 3
Отель Кардифф Норт под управлением AccorHotels - Image 4
Circle Way East, Llanedeyrn, CF239XF Кардифф, Великобритания

Описание

Особенности отеля

  • Парковка на территории отеля

  • Допускается размещение с домашними животными

  • Спортивный зал

  • Конференц-залы и функциональные зоны

  • Бар со спортивными каналами

Наши номера

Расположение отеля

Отель Кардифф Норт под управлением AccorHotels

Circle Way East, Llanedeyrn
CF239XF Кардифф
Великобритания

GPS:51.508327, -3.147213

Телефон
Факс +44 20 4602 9658

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Парковка
  • Можно с животными
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере

The Bay Restaurant

Откройте для себя впечатляющие блюда местной кухни в ресторане Bay. Вдохновленные историческими причалами Тигровой бухты повара предложат вам ароматные блюда, в том числе стейки, бургеры и пиццу.

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Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  3.9/5  Отзывов: 319

Рейтинг TripAdvisor  4.0/5  Отзывов: 359

Disappointing!

Примечание: Tripadvisor 2.0/5

sheila f Реальные отзывы TripAdvisor

We were extremely disappointed with this hotel. Room ok but only a tiny rail with 4 hangers and no drawers or storage for clothes etc. The food was a bunfight buffet which was lukewarm and they kept running out. This was a Christmas holiday through Grand UK and this hotel should never have been chosen as it's really only suitable for overnight stays or business meetings. I won't be going back!

Dear Sheila, Thank you for taking the time to share your feedback. We’re very sorry to hear that your stay did not meet expectations and that you were left feeling disappointed. We appreciate your comments regarding the room storage and the buffet service, and we apologise that the dining experience in particular fell short. This is certainly not the standard we aim to provide, and your feedback has been shared with both our accommodation and food & beverage teams for review. We understand your frustration, especially as part of a holiday package, and we regret that we were unable to deliver a more enjoyable experience on this occasion. Thank you again for bringing these concerns to our attention. Kind regards, Atanas Mladenov, Front Office Manager

Lovely hotel. Close to centre

Примечание: Tripadvisor 4.0/5

I914ZPcb Реальные отзывы TripAdvisor

Lovely hotel. Second time we’ve stayed here. Easy check in and check out. Parking is £10 a night, unless you have blue badge then there’s no charge. Room clean. Breakfast was great, had plenty of choice. Staff all seemed happy. Only had one little issue, the window didn’t shut fully. Besides that, great hotel.

Dear Guest, Thank you for your lovely review and for choosing to stay with us again — we’re delighted to hear it was another enjoyable visit. It’s great to know you found check-in and check-out easy, the room clean, and that you enjoyed the breakfast selection. We’re also pleased your interactions with the team were positive. Thank you for mentioning the window issue — we apologise for the inconvenience and have shared this with our maintenance team to ensure it’s addressed. We appreciate you bringing it to our attention. We look forward to welcoming you back for a third stay in the future. Kind regards, Atanas Mladenov, Front Office Manager

Great service

Примечание: Tripadvisor 5.0/5

ST10AW Реальные отзывы TripAdvisor

Great service from Mohammed Jan. Food was generally good, but avoid the sticky toffee pudding, worst I’ve ever had. Tasted more like chocolate cake, very disappointing.

Dear Guest, Thank you for your feedback and for highlighting the great service from Mohammed Jan — we’ll be sure to pass on your kind comments to him. We’re pleased to hear you generally enjoyed the food, but we’re sorry to learn that the sticky toffee pudding didn’t meet expectations. That’s certainly not the experience we aim to provide, and your comments have been shared with our kitchen team for review. We appreciate you taking the time to let us know and hope to welcome you back again soon. Kind regards, Atanas Mladenov, Front Office Manager

Decent for a functional overnight stay

Примечание: Tripadvisor 3.0/5

Rob-34567890 Реальные отзывы TripAdvisor

It’s an ok hotel for an overnight stay - buts it’s not 4 star despite the claim. Seems unreasonable to charge £10 for parking for a hotel way out of town. Rooms clean and decent sized but basic with poor lighting and they really ought to heat the rooms before people check in - it takes quite a while to get them warmer and more welcoming. Pleasant bar downstairs.

Dear Guest, Thank you for taking the time to share your feedback. We’re pleased to hear you found the rooms clean and a good size, and that you enjoyed the bar area. We’re sorry to hear that some aspects of your stay didn’t meet expectations. Your comments regarding room lighting, temperature on arrival, and parking charges are appreciated and have been shared with the relevant teams, as they help us identify areas where we can improve the guest experience. We understand how important a warm and welcoming room is, especially after travelling. Thank you again for your review, and we hope to have the opportunity to welcome you back in the future and provide a more comfortable stay. Kind regards, Atanas Mladenov, Front Office Manager

Not a great experience , Paying to park at your hotel , defective rooms

Примечание: Tripadvisor 2.0/5

vanguy1 Реальные отзывы TripAdvisor

Went for an event in cardiff , looked at the hotel on Booking.com , specifically picked it because it said "parking" yet no where did it state you had to pay over £10 for one night even though you were a guest at the the hotel. There appeared to be ample parking as to the right the car park still had spaces and to the left it was a large open area that was only about 20% full even though Cardiff was hosting the Welsh Rugby and was probably the busiest I had seen it. Staff appeared fairly robotic just going through the motions but I assume it was because it was fairly busy on the day. On getting in the room we noticed it was fairly cold , the room stat was not operating I possibly believe the temperature is set for the whole hotel. Lighting in the room was not adequate consisting of two round LED lights and two table lights for the whole large room. The sink in the bathroom appeared to be slow emptying and the water from the trap kept back filling into the sink , the chain on the plug was also broken. There was visible mold in the shower area and it just seemed very neglected. There was a puddle in the lift of unknown origin and appeared to still be there when we came back from town and the single lift was far too small for the amount of guests currently in the hotel. There was some sort of wet room opposite the toilets downstairs and a bad odour coming from that direction. Some of the reviews about this hotel seems suspect as there are far better places to stay in Cardiff and more reasonably priced with free parking.

Dear Ricky, Thank you for taking the time to share your feedback regarding your recent stay with us. I would like to address your concerns regarding parking, room conditions, and overall service. I understand your disappointment regarding the parking fee, which is outlined in our policies. We strive to provide ample parking for our guests, and I regret that this aspect did not meet your expectations. Your comments about the staff's demeanor are noted, and I appreciate your understanding of the challenges during busy periods. I am sorry to learn about the issues you encountered in your room, including the temperature, lighting, and bathroom facilities. Our maintenance team is committed to ensuring a comfortable experience, and your observations will be taken into account for future improvements. I also apologize for the cleanliness concerns you mentioned, as this is not reflective of our usual standards. Thank you for your feedback, as it is crucial for our continuous improvement. We hope to have the opportunity to welcome you back in the future. Kind Regards, Atanas Mladenov, Front Office Manager

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Другие интернет-пользователи оценили наш отель

  • 607 Отзывов 7.2/10 Расположение
  • 1 393 Отзывов 6.7/10 Номер
  • 1 509 Отзывов 8.7/10 Сервис
  • 15 Отзывов 8.9/10 Интернет
  • 621 Отзывов 6.1/10 Чистота
  • 416 Отзывов 6.9/10 Завтрак
  • 298 Отзывов 5.5/10 Удобства
  • 37 Отзывов 2.7/10 Велнес-зона

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