Novotel Бристоль Центр 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.3/5 Отзывов: 1 406

Гарантия
лучшей цены
Novotel Бристоль Центр - Image 1
Novotel Бристоль Центр - Image 2
Novotel Бристоль Центр - Image 3
Novotel Бристоль Центр - Image 4
Victoria Street, BS1 6HY БРИСТОЛЬ, Великобритания

Описание

Особенности отеля

  • Бесплатный WIFI, ЖК-ТВ 32"

  • Детская игровая зона с компьютерной приставкой

  • Уютный ресторан с современным меню

  • Семь просторных модульных конференц-залов

  • Автобусная остановка и паромная станция в двух шагах от отеля

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Расположение отеля

Novotel Бристоль Центр

Victoria Street
BS1 6HY БРИСТОЛЬ
Великобритания

GPS:51.450786, -2.586452

Телефон
Факс +44 117 925 5040

Доступ и транспорт

Гостиничные услуги

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При отеле
  • Парковка
  • Можно с животными
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере

GOURMET BAR & RESTAURANT

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

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Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.3/5  Отзывов: 1 406

Рейтинг TripAdvisor  4.0/5  Отзывов: 1 917

downsides

Примечание: Tripadvisor 3.0/5

Lwis F Реальные отзывы TripAdvisor

The rooms were clean and nice enough. Although we weren’t in the hotel much during our stay, but when we were the service wasn’t the best. Unwelcoming atmosphere and staff! But not too much of a problem for us as we weren’t there much! But if you planning on staying here for good customer service and being indoors this is not the place unfortunately.

Book a different hotel!

Примечание: Tripadvisor 1.0/5

Covid-2020 Реальные отзывы TripAdvisor

Be very very wary when booking a late checkout! When you get told by staff face to face that late checkout is free until 1pm, so you pay extra to book it until 4pm and pay extra, when you confirmed by phone to extend until 5pm, and they try to charge you for free hour that you had booked for until 4pm.

Worst customer service in a hotel for some time

Примечание: Tripadvisor 2.0/5

talk2frank Couples - Реальные отзывы TripAdvisor

I was extremely disappointed at this stay despite the bed being very comfortable, this isn't a 4 star hotel and the customer service is 1 star, if you can find any. Big issue with staff on the clean air zone by the way, on checking in it was the only question we had (they didn't tell us anything just 'heres your key') but we expressly asked about the caz to avoid charges. The young man simply advised that the council will let us know if our car is applicable. And we left it at that. Of course we should be able to trust hotel staff to advise correctly but that was an expensive mistake I'll never make again. And likely means I'll avoid accor hotels in future. We complained about this and were sent a dismissive response from the hotel manager who advised us we should have checked online and noticed the signs driving through town. Not even an apology which is all it would have taken. The most important thing in the hotel industry is customer service and on that point novotel and accor are falling far far short.

Not 4 star quality, poor experience- needs to be updated and employ better staff

Примечание: Tripadvisor 3.0/5

Dawn M Семьи - Реальные отзывы TripAdvisor

Bland no frills basic hotel. Certainly not a 4 star! Clean but not much else to be positive about. Dated , old bathroom fittings- leaking and dripping shower! Toiletries in refillable containers which is not hygienic, being used by endless people, the handwash had 1 inch in the bottom of the bottle! Bed hard, old and uncomfortable, pillows cheap and uncomfortable. Absolutely no welcome from reception on arrival- had to ask re breakfast arrangements etc, no lounge area, bar area no atmosphere, no music, totally bland decor. The biggest table was constantly occupied by staff with laptops whilst groups of customers struggled and had to rearrange the furniture to sit together. Some of the staff were lovely, friendly and helpful ie at breakfast, but this was more of an exception. I would never consider staying at a Novotel hotel again!

Where is the customer service?

Примечание: Tripadvisor 3.0/5

ClareDye Реальные отзывы TripAdvisor

Hotel is in a great location and super central! The hotel is as you'd expect, however I was a little disappointed with the check in experience, where I was simply given my key - no explanation of the hotel services or where to find anything, including the breakfast times, it seems very much fend for yourself. The room was clean and as you'd expect. Food was pretty average, I ordered an omelette to my room and it had been cooked to within an inch of its life, I had no idea it was possible for an omelette to be that dry... Another issue I encountered was the temperature, I was there for an event hosted in one of the conference rooms, we approached reception on a number of occasions as the temperature was icy in the room, but nothing was done, we ended up spending the entire day with coats on, not ideal! Not somewhere I would choose to stay again unfortunately.

В сотрудничестве с TripAdvisor

Другие интернет-пользователи оценили наш отель

  • 851 Отзывов 9.1/10 Расположение
  • 1 238 Отзывов 6.9/10 Номер
  • 978 Отзывов 8.4/10 Сервис
  • 20 Отзывов 6.2/10 Интернет
  • 499 Отзывов 6/10 Чистота
  • 455 Отзывов 8.3/10 Завтрак
  • 241 Отзывов 5.5/10 Соотношение цены и качества
  • 238 Отзывов 5.7/10 Удобства

В сотрудничестве с Trustyou

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Указана начальная стоимость за 1 ночь для 1 человека в номере категории, указанной рядом с ценой, без учета дополнительных услуг и завтрака. Она соответствует самой низкой рыночной цене с учетом всех налогов (В соответствии с действующими нормами и правилами некоторые налоги могут взиматься по прибытию в отель (например, туристический налог).) на указанный вариант размещения, найденной на сайте https://all.accor.com/ в этот день, для проживания в течение одной ночи в ближайшие 20 дней. Может изменяться в зависимости от периода и наличия свободных номеров. Стоимость актуальна только на момент бронирования. Оплата проживания в отеле за границей производится в валюте страны, где расположен отель. Гарантируется только сумма, подтвержденная при бронировании в валюте страны, где находится отель. Примерная стоимость в вашей валюте, которая может быть указана, не является договорным условием. Во время оплаты вашим банком может взиматься комиссия за осуществление операции и (или) валютный обмен.