21c Museum Hotel Kansas City

Customer review rating (ALL Rating) 4.1/5 870 reviews

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Description

Hotel extras

  • History Reimagined at 21c Kansas City

  • Contemporary art is the core of 21c.

  • 21c Kansas City is a AAA 4 Diamond property

  • Walking distance from Sprint Center, Kauffman Center, and KC Convention Center.

  • Contemporary art provides the backdrop for events in all of our 6,500 square feet of space.

Our accommodation(s)

Hotel location

21c Museum Hotel Kansas City

219 W 9Th St
64105 Kansas City
United States

GPS:39.103401, -94.586533

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

The Savoy at 21c

The Savoy at 21c is a creative collaboration with a story of the modern Midwest that continues to evolve. You'll find The Savoy's thoughtful approach a contemporary nod to the beloved restaurant's storied past.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  870 reviews

TripAdvisor Rating  4.5/5  290 reviews

Disappointed

TripAdvisor rating 2.0/5

Wimmer78 TripAdvisor review

Having grown up in the hospitality industry with a father who was GM and owner of very elite and well known hotels in the south, I was extremely disappointed with my visit. Allow me to explain the three stars, 1. Upon pulling up and having valet take care of our vehicle, the gentleman joked a few times about where was the tip we would be giving him. Completely unfunny and not appropriate. We were planning on tipping him through the text notification and we did but the conversation about the tip he brought up wasn't ok and not professional. Whether the hotel management contracts the valet from an outside company or the employee is directly hired by the management company, proper training and expectations of how to interact with guests would be wise. 2. Our room was on the 6th floor which upon entering smelled of sewage, showed multiple stains in the carpet, the light in the bedroom closet wouldn't turn off, bathroom sink full of chips, one hand towel, one washcloth, one roll of toilet paper, and only one robe for a two queen bedroom. The room did not have any warmth or comfort but very sterile in its feel. 3. Upon checking out the following morning, the female front desk clerk made no bother to ask us about our experience. She asked if I wanted a paper or email copy of my folio and said safe travels. I don't believe she would have cared whether or not I explained to her my disappointment with the stay. Will not return nor ever recommend.

Nice location

Customer review rating 4.5/5

Naepconference Business - Confirmed reviews ALL

The staff was excellent and the rooms were very clean.

Conference stay

Customer review rating 4.0/5

Jules Business - Confirmed reviews ALL

My stay was good at 21KC Museum Hotel. Except that my refrigerator didn't work in my room. I enjoyed the art.

Nice experience

Customer review rating 5.0/5

K D. Friends - Confirmed reviews ALL

From the minute we pulled up to Valet, every employee was professional and friendly! The person who checked us in held our bags for us until the rooms were ready and was very nice and helpful. We had no issues during our stay and would definitely stay there again. It was within walking distance of the Power & Light District, which was convenient. I also appreciated them assigning our two rooms right next to each other.

Good, Almost Great

Customer review rating 3.5/5

Anonymous Couples - Confirmed reviews ALL

The building was beautiful and the room had unique elements including large windows and a nice bathroom. The location and parking was also very convenient. A few complaints with our room. The bed and pillows were a bit uncomfortable. The mattress was also loud, sounding like rubber rolling on itself anytime either of us moved. The sink also had an open vent down to the drain which caused a subtle smell of sewer. I shoved a hand towel inside of it during our stay and it fixed the problem.

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Other web-users rate our hotel

  • 353 reviews 8.2/10 Location
  • 735 reviews 5.6/10 Room
  • 611 reviews 7.8/10 Service
  • 11 reviews 0/10 WiFi
  • 301 reviews 4.1/10 Cleanliness
  • 224 reviews 7.2/10 Food
  • 209 reviews 5.7/10 Amenities
  • 84 reviews 5.6/10 Breakfast

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