Have stayed at 21c in Bentonville and OKC before with wonderful experiences. We were a little disappointed with our stay at this location. The staff seemed a bit disgruntled at check in / check out, the restaurant / bar was closed our entire stay (were planning on pre-dinner cocktails and brunch there the following day), and the shower in our room did not drain at all (held water in bottom) which is not appealing during a shower. Room had one bottle of water available. Overall, felt the cost of the room was extremely high for the experience.

From the first entrance to our final exit the staff was cheerful and accommodating. The contemporary art installations are fun and inspiring. We were attending an on site wedding and all of that went smoothly as well!

Everyone was great! Good location! Very clean and comfortable!

I stayed here last minute over the new year. HOLY INSTA-worthy background! From the check in gallery to every floor full of art, this might be the coolest hotel I’ve stayed in. If you stay in the corner room with the gold curtains, you are obligated to take a pic on the purple couch!

Great hotel, great restaurant - a real gem

We had a wonderful stay at 21c from start to finish. The front desk people were welcoming, friendly, & extremely helpful. The attached restaurant staff was equally as wonderful, not to mention offering tasty food at a convenience location (especially in the winter - brr!). Overall, I would highly recommend this hotel for couples, families, & individuals. The rooms were clean & had character - not like your typical chain hotel - yet still at a reasonable rate. The location is central & close to many restaurants & bars. I look forward to coming back to Kansas City!

Loved the unique experience and accommodations of being able to stay at a hotel that also doubled as a museum!

My three person family stayed at the 21c in KC over the Christmas holiday. We booked a suite but there was no mini fridge or microwave. The nespresso coffee was a nice touch but we only got one regular pod and one decaf pod. Luckily the front desk sent us a fridge and microwave. And more coffee pods. There was no bedding for the sofa bed so we had to request that also. In five days we never got to eat at the restaurant once because they were either closed or had limited hours. The front desk gave me two complimentary drink tickets but I still have them. I could never find the bar open. One of the worst things was that about 10 pm every night it sounded like there was either a bowling alley behind my head or there was a railway outside our windows. My son told me I was being a Karen about the coffee pods so I did not complain about the noise. Also the hotel left its guests with nothing to eat on Christmas. The clerk directed me to a “wonderful” pastry shop that opened at 7 am. So I went down there at 7:30 Christmas morning to get us a meal. They were closed for Christmas. I wondered how many other guests she directed to go there. On a positive note, the art was out of this world. I really enjoyed all of it. The penguins are cute also.

Not really a kid friendly hotel, but was there for an event. I was confused on the mini bar charges as there is no alcohol in them and we just used it as a fridge for our leftovers. They did remove the charges upon checking out. The beds were comfortable and the hotel very clean. The restaurant was closed so we didn’t get to experience that. Overall a good stay.

Enjoyed the art museum so much! Unique art and it was so fun to have directly in the hotel. Our room was wonderful with comfortable bedding, a pristine bathroom and excellent sound blocking.

Your entire staff was very friendly and helpful!

Had a great stay at your hotel. The staff was extremely pleasant and made my wife dog and I feel very comfortable. We will definitely be staying again.

Pleasant staff, nice hotel. Art was too dark for my taste and the taste of my guests. Too much death and

My whole family enjoyed our stay. Hotel was clean, modern, and the staff was great. Would wholeheartedly stay here again and would recommend to anyone. Easy check in and check out, valet was great, and the room clean and nicely furnished