ノボテル クラクフ シティ ヴェスト 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.7/5 2,137 件のレビュー

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al. Armii Krajowej 11, 30-150 クラクフ, ポーランド

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ホテルのその他の情報

  • 屋外駐車場

  • リクエストに応じて自転車をご用意

  • 市中心部の徒歩圏内に位置するホテル。

  • 無料の高速Wi-Fi

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ホテル所在地

ノボテル クラクフ シティ ヴェスト

al. Armii Krajowej 11
30-150 クラクフ
ポーランド

GPS:50.070207, 19.89738

電話番号
ファックス +48 12 622 64 05

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

NOVO SQUARE LOUNGE BAR

Discover a whole range of tastes in our Novo2 Restaurant. Savor excellent Polish and international cuisine. Open MIDDAY-11:00 PM

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.7/5  2,137 件のレビュー

トリップアドバイザーの評価  4.0/5  1,695 件のレビュー

2023エクセレンス認証

Lovely Stay, Great Service

トリップアドバイザーの評価 5.0/5

Marta K トリップアドバイザー認証口コミ

We had a wonderful stay at the Novotel Krakow City West. The room was clean, comfortable, and stylish. The staff were incredibly friendly and helpful, making our stay even more enjoyable. While the hotel is a bit further from the Old Town, the transportation links are excellent. We didn't mind the short journey and actually preferred the quieter location. Overall, we highly recommend this hotel for a pleasant stay in Krakow.

Novohotel ❤️

トリップアドバイザーの評価 5.0/5

June M トリップアドバイザー認証口コミ

Hotel is beautiful, rooms were spotless, staff lovely will definitely be back at some point 😊 location is just a short drive from city centre, transport is great either taxi or bus, Restaurant and bar busy at times but worth the wait as food is delicious.

So disappointed

トリップアドバイザーの評価 1.0/5

Patricia E トリップアドバイザー認証口コミ

The rooms were pretty decent and clean. It’s just the staff are rude. Specially in the fitness center. 15 minutes of working out (10:45am) the staff started to vacuum the whole gym and cleaned a spot on the floor with a very strong chemical and it made me so dizzy and opted out to stop my exercise. Complained to the reception, without any apologies that their guest was not feeling comfortable, and gave the reason that the staff in fitness center are third party. So disappointed.

Dear Patricia, Immediately after your opinion I approached you and we talked about the situation. Once again I would like to apologize for the situation. Please be informed that I also spoke with colleagues who are responsible for the gym area and I promise that we will learn from your words and this situation will not happen again. I hope to welcome you in the future and wish you all the best. With best hotelier regards, Witold Skałka

Nice rooms, nice pool

トリップアドバイザーの評価 5.0/5

Krzysztof256 トリップアドバイザー認証口コミ

This hotel has nice rooms and great common areas. The kids loved the pool. The location is just outside walking distance from the historic downtown. The fold-out bed they set up for the kids was quite uncomfortable and could use some thicker padding.

a poor Novotel

トリップアドバイザーの評価 2.0/5

SerafinaPekkala1 トリップアドバイザー認証口コミ

The standard of this place is not comparable to another Novotel in Cracow (and that what it should be). Rooms with squicky beds, non-functioning lights, the breakfast room with absolutely no capacity matching the number of rooms - you have to stand and wait for your breakfast and coffee for 10' or more. This is unacceptable. But the best of it: no conditioner! The hotel changed their amenities to Rituals which would be great only if they did not save on the conditioner. My female friends with long hair were devastated - without a conditioner that has been present in all the hotels in at least last 30 years worldwide they simply could not comb their hair. So it is a semblance of a progress when you fake-upgrade but take away a product that is absolutely expected in a 4**** hotel. Even better: every day my friends demanded a conditioner at the desk. And they got a small bottle of Rituals produce, always with a remark "oooh, I need to go and see... oh, yes, we have one sample, but it is our last one". For fun we tried that many times and it repeated in the loop ("oh, it the last one..."), so it was clear that the management trained their desk people basically to lie (as they had the produce in the back office but just did not want to give tit to the clients). Unbelievable. Once they actually did run out of it and offered us some makes that were taken from other hotels... I don't even know how to comment on that. Poor restaurant (again, nothing to compete with another Novotel). Service and desk-people basically very nice but it's still too little for the expected standart. Never again.

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 548 件のレビュー 7.6/10 ロケーション
  • 822 件のレビュー 7.9/10 客室
  • 785 件のレビュー 9.6/10 サービス
  • 19 件のレビュー 8.3/10 インターネット
  • 659 件のレビュー 9.2/10 朝食
  • 298 件のレビュー 8.8/10 清潔さ
  • 288 件のレビュー 7.2/10 設備
  • 241 件のレビュー 6.3/10 プール

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料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。