海牙瑞享酒店 4 星

客户意见评级 (ALL 评级) 4.8/5 117 评论

海牙瑞享酒店 - Image 1
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Paleisstraat 5, 2514JA 海牙, 荷兰

描述

酒店其他优惠

  • 酒店通过了绿色地球认证

  • 位于海牙市中心

  • 设有独具特色的咖啡和葡萄酒休闲区，提供室外座椅

  • 设有供应瑞士、当地和全球美食的"BY NOA"餐厅

  • 三间多功能会议室和内部停车位

我们的客房

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酒店位置

海牙瑞享酒店

Paleisstraat 5
2514JA 海牙
荷兰

GPS:52.08227, 4.30771

电话

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

BY NOA RESTAURANT

我们的"BY NOA"餐厅在午餐和晚餐时段提供高档菜肴，包括传统和现代菜肴。品尝荷兰风味的经典而创新的瑞享特色菜肴以及烧烤和葡萄酒。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.8/5  117 评论

TripAdvisor 评级  4.5/5  184 评论

卓越奖 2025

Poorest service imaginable

Tripadvisor 评级 1.0/5

Alina M 经 TripAdvisor 认证的评论

The only positive was the room: spacious, with a great balcony and nice view. The service, however, was appalling. After a five-hour drive from Luxembourg, I was told at check-in that I hadn’t paid, even though I had. I showed proof not once, not twice, but three times during the weekend, yet at check-out, they still claimed I hadn’t paid. No apology, no professionalism, no commercial gesture whatsoever. On top of this, I paid €60 for two days of parking. I know parking in den Haag is expensive so fine but this just added to the fact that the reception staff was the rudest and most unprofessional I ever met. I often stay at All Accor hotels, but I have never experienced such poor level of service.

Dear Alina, Thank you for taking the time to share your experience. While we are pleased to hear you enjoyed the spacious room and balcony view, we are truly sorry to learn that your stay was overshadowed by the issues you encountered at reception. We sincerely apologize for the confusion regarding your payment and the repeated inconvenience it caused. This is not the level of service we strive to provide, and we understand how frustrating it must have been, especially after a long journey. Your feedback has been shared with our front office team to ensure such situations are handled with greater care, professionalism, and empathy in the future. We value your loyalty to Accor and deeply regret that we fell short of your expectations this time. We hope to welcome you again in the future! Kind regards, Dimitri Kalaitzis - General Manager

Perfect, will visit again!

Tripadvisor 评级 5.0/5

thomasfD1694LS 经 TripAdvisor 认证的评论

Very nice hotel, conveniently located with excellent service. Recommended and I will visit Den Hague and Mövenpick again.

Dear Guest, Thank you for staying with us and thank you for taking the time to leave us this amazing review. Amazing to read you had a perfect stay with us. We hope to welcome you again in the future! Kind regards, Dimitri Kalaitzis - General Manager

Lovely hotel

Tripadvisor 评级 5.0/5

rock203 Couples - 经 TripAdvisor 认证的评论

Lovely hotel room was nice we booked a balcony so light and good size rooms. We had an issue with trying to find a car park Stepano helped us out and sorted out the issue. Staff were very nice, breakfast was good and the hotel is in a great location walking distance to town and the trams are very handy. I recommend this hotel

Dear Guest, Thank you for staying with us and thank you for taking the time to leave us this amazing review. We hope to welcome you again in the future! Kind regards, Dimitri Kalaitzis - General Manager

We will definitely be back!

Tripadvisor 评级 5.0/5

CM1602 经 TripAdvisor 认证的评论

We visited The Hague for a long weekend and once again stayed at the Mövenpick Hotel The Hague. After a very pleasant stay a year ago, we were not disappointed this time either. The hotel is a perfect choice for a visit to the city and for excursions in the neighbourhood, to the sea, Delft, etc. The location of the hotel on the edge of the city centre at the transition to the embassy district is ideal, all the main attractions are within walking distance. The hotel itself has very tastefully furnished rooms with all the amenities you need for a relaxing stay. The breakfast is very extensive and the food is of high quality. The service is generally very friendly and courteous, and the dinner service in the restaurant is particularly attentive and helpful. We were immediately recognised after a stay last summer and were served with incredible care. All in all, an experience that I expect from an excellent hotel, but which is definitely not a given. We will definitely be back.

Dear Guest, Thank you for staying with us and thank you for taking the time to leave us this amazing review. We hope to welcome you again in the future! Kind regards, Dimitri Kalaitzis - General Manager

Best hotel! I can't wait to come back!

Tripadvisor 评级 5.0/5

Lori333T Couples - 经 TripAdvisor 认证的评论

It was our favorite hotel we stayed in during our trip. The bathroom is beautifully decorated! Very clean rooms, great housekeeping team and reception. The location was perfect! So close to everything. It was very quiet overall and we were even put between two elevators. Lovely stay! Hundred percent would stay again.

Dear Guest, Thank you for staying with us and thank you for taking the time to leave us this amazing review. We hope to welcome you again in the future! Kind regards, Dimitri Kalaitzis - General Manager

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其他网络用户评价我们的酒店

  • 595 评论 9.4/10 位置
  • 702 评论 8.6/10 房间
  • 495 评论 8.9/10 服务
  • 7 评论 7.6/10 上网
  • 405 评论 8.4/10 舒适度
  • 367 评论 8/10 早餐
  • 189 评论 8.6/10 清洁度
  • 163 评论 9.7/10 氛围

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