海牙市中心美居酒店 4 星

客户意见评级 (ALL 评级) 4.5/5 1,405 评论

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描述

酒店其他优惠

  • 位于市中心,附近有许多商店和咖啡厅。只需 15 分钟即可到达斯海弗宁恩。

  • 驾车或乘坐公共交通工具可轻松抵达

  • 就在海牙的文化中心

  • 餐厅、酒吧和露台

  • 仅限银行卡支付,不接受现金

我们的客房

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酒店位置

海牙市中心美居酒店

Spui 180
2511 BW 海牙
荷兰

GPS:52.076229, 4.317884

抵达和交通

酒店服务

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酒店内
  • 不允许携带宠物
  • 餐厅
  • 轮椅可通行
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务
酒店附近
  • 停车

SPUI 180

We would love to welcome you to our restaurant SPUI 180, where you can enjoy a light meal or snack from our menu, which is regularly updated

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.5/5  1,405 评论

TripAdvisor 评级  4.0/5  1,143 评论

卓越奖 2023

Good – could have been great

Tripadvisor 评级 3.0/5

ESS123 经 TripAdvisor 认证的评论

Pros: Very centrally located: 10 minutes walk from central station, 5-10 minutes to the main city centre Nice, quite spacious room with a nice view. Bed was OK Large flat screen TV Huge shower, and with a view Complimentary breakfast delivery to the room – however, se cons… Fridge Cons: Breakfast room service: Day 1, filled out the form and delivered personally to staff at the reception. They messed it up, and no breakfast came next morning. Day 2, this time an absolutely enormous breakfast was delivered to the room – great. There was, however, no butter, jam or juice as advertised, and they were a little late. Day 3 – another enormous breakfast (which is nothing to complain about, really), but once again they were a little late, and this time lacking juice and milk for the coffee. If you choose not to have delivery to the room: breakfast buffet is OK, but not impressive. None/few international TV channels, no CNN, BBC etc. Make-up mirror in the bathroom barely hung on the bathroom wall. Seemed like it would fall down if I barely looked at it, which is sketchy because of electrical wires. Did not try the bar. To summarize: most is very good, but they really need to look into their routines for breakfast delivery to the rooms. This may, however, not matter to you at all.

Dear Guest, Thanks for your review about our hotel. We are glad that you had a pleasant stay with us. Please know that we have noted your comments regarding TV channels for future improvements. We are hoping to welcome you back in the future. All the best. Sara Abdelhalim, Front Office Supervisor

Centrally located from every perspective

Tripadvisor 评级 4.0/5

Gerry_W_Reisenberger Solo travel - 经 TripAdvisor 认证的评论

The hotel is within walking distance from 2 major train stations, and tram stop as well. So it’s easy to get around. Despite being centrally located, the rooms are really quiet and peaceful which was a very positive surprise. The rooms come with a decent sized desk, allowing you to do some work. Staff are friendly and helpful. I was offered a welcome amenity as ALL Gold member, and some other perks in lieu of an upgrade due to the unavailability of larger rooms. Downside are the very firm beds, which may not be to everyone’s liking. There also was a minor issue with my sink not properly draining. While the staff were very helpful in trying to organise a fix, including a plumber coming out, the problem never was completely solved (although it improved a bit). This might indicate some bigger issues with the plumbing which may lead to issues for future visits. Also housekeeping needs some eye for detail. It can’t be that piles of laundry and cleaning equipment get forgotten and are left in the corridor until the next day (see picture) But in general, good value for money. Due to the central location, many restaurants and bars are within walking distance, as well as the touristic sites.

Dear Gerry, Thank you for taking the time to share your review. We are delighted you had a pleasant experience and appreciated our team members who strive to ensure our guests have the best experience possible. We have taken note of your comments and apologize. We will be assessing the situation. We hope we will have the opportunity to see you again in the future. Best regards, Sara Abdelhalim, Front Office Supervisor

非常满意

客户意见评级 5.0/5

匿名 单人住宿 - 所有已确认评论

很喜欢

亲爱的宾客您好!为您服务是我们的荣幸!感谢您的下榻! 我们非常高兴阅读到您对入住体验的肯定。 我们希望您有机会在住宿期间体验我们位于市中心的便利位置,那里距离时尚的购物区和娱乐场所仅几步之遥。 我们诚挚地期待您再次光临,祝您旅途愉快! Sara Abdelhalim, Front Office Supervisor

Customer care at its best!

Tripadvisor 评级 5.0/5

Mahesh M 经 TripAdvisor 认证的评论

I stayed at the Hotel Mercure Den Haag from 2nd to the 7th of June 2024. I would like to commend the professional approach of the staff at the Hotel who have been extremely prompt & supportive with all my requests. While departing from the hotel, I even forgot my travel adaptor, which was immediately traced & retained in their safe custody, till it was collected for dispatch. Everyone from the staff at the reception to the crew at the cafe where breakfast was being served were very warm & welcoming. My best wishes to the entire team at Hotel Mercure!

Dear Aniko, Thank you for such a positive review. We are delighted that you had a pleasant stay and appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations; we will be sure to pass on your comments. It would be our pleasure to have you return on another occasion. Very best wishes, Sara Abdelhalim, Front Office Supervisor

Lovely Hotel

Tripadvisor 评级 4.0/5

markhY4279WX Couples - 经 TripAdvisor 认证的评论

This is a lovely hotel, which is ideally located a short walk from the shops, bars & restaurants in the centre. There is also a tram stop a short walk away, which is perfect fo getting anywhere. The hotel staff were very welcoming & couldn't do enough for you. The room itself was clean & spacious with everything that you needed. The bed & pillows were the comfiest I've ever had in any hotel I've stayed in, so I slept extremely well. The only negative I could find is that breakfast was extremely expensive.

Dear Markhy, Thank you for taking the time to review your stay. We are delighted that our location was so suited to your needs and that you appreciated the quality service and the high standards which we strive to uphold. We're always looking for ways to make your stay better and will definitely be taking your suggestion into consideration. We are looking forward to welcoming you again. All the best! Sara Abdelhalim, Front Office Supervisor

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其他网络用户评价我们的酒店

  • 820 评论 9.3/10 位置
  • 987 评论 7.5/10 房间
  • 870 评论 8.7/10 服务
  • 24 评论 4.6/10 上网
  • 472 评论 8.2/10 早餐
  • 396 评论 5.9/10 清洁度
  • 10 评论 1.7/10 运动休闲

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