뫼벤픽 호텔 헤이그 4성

고객 평점 (ALL 평가) 4.7/5 132 리뷰

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호텔설명

호텔 추가 정보

  • Green Globe 인증

  • 헤이그 중심부에 직접 위치

  • 야외 좌석을 갖춘 독특한 커피 및 와인 라운지

  • 스위스, 지역 및 세계 각국의 요리를 제공하는 레스토랑 '바이 노아(by NOA)

  • 3개의 다기능 회의실 및 사내 주차 공간

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호텔 위치

뫼벤픽 호텔 헤이그

Paleisstraat 5
2514JA 덴 하그
네덜란드

GPS:52.08227, 4.30771

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 조식
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

BY NOA RESTAURANT

레스토랑 바이 노아에서는 점심과 저녁에 전통과 현대가 어우러진 수준 높은 요리를 제공합니다. 네덜란드의 고전적인 Mövenpick 시그니처 요리(재해석)와 그릴 및 와인 리스트를 맛보세요.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.7/5  132 리뷰

TripAdvisor 평가  4.5/5  166 리뷰

Good

트립어드바이저 평점 4.0/5

Stevejm321 비즈니스 - TripAdvisor 인증 리뷰

Liked this hotel. It's a bit more quiet than most of the other big chains in the city. Good levels of service and nice breakfast. Accommodation is well appointed. Good location being right in the centre but on a quiet side street so no noise. Can highly recommend.

Perfect Hotel for an excape to Den Haag

트립어드바이저 평점 5.0/5

Sunset_No23 TripAdvisor 인증 리뷰

We had a great stay in Den Haag. The location is great. The rooms are very comfortably furnished. We had a standard room The staff, from the reception to the cleaning staff, were extremely friendly and attentive. Great breakfast buffet. I would definitely stay at this hotel in our next visit to Den Haag

Dear Guest, Thank you for staying with us and thank you very much for taking the time to leave us this amazing review. We hope to welcome you again in the future! Kind regards, Dimitri Kalaitzis - General Manager

Great place to stay

트립어드바이저 평점 5.0/5

engin o TripAdvisor 인증 리뷰

I stayed at this hotel for two weeks and had a wonderful experience. The rooms were clean and comfortable, and the staff was very welcoming. A special mention goes to Aymen in the breakfast area—he was incredibly helpful and always made sure everything was perfect. Highly recommend this hotel for its excellent service and hospitality!

Dear Guest, Thank you for staying with us and thank you very much for taking the time to leave us this amazing review. I will pass on the compliments to Aymen. We hope to welcome you again in the future! Kind regards, Dimitri Kalaitzis - General Manager

Good hotel, but be careful if using Accor SNUs

트립어드바이저 평점 3.0/5

VG_PintoDeSouza TripAdvisor 인증 리뷰

We really enjoyed our stay at this hotel. The location is excellent - calm yet close to great shops and restaurants - and the corner suite with a balcony offered great views. The restaurant was a highlight, serving amazing food. Special mentions go to the carpaccio and the crème brûlée. Overall, we had a great stay with a lovely dinner. Breakfast wasn’t exceptional but was still decent—nothing to complain about. That is, until check-out. I booked the junior suite using suite night upgrades (SNU), a perk for Accor Platinum/Diamond members. Upon check-in, I confirmed with the staff that the SNU was properly applied. Though they seemed a bit unsure, they assured me everything was in order. At check-out, I reviewed my folio and noticed I was charged the full price for the room, with no credit for the SNU. Luckily, I was still at the hotel, so I approached the front desk to have this corrected. The (presumably) Front Office Manager dismissed my concern, claiming I needed to resolve it directly with Accor and that nothing could be done on their end. I explained how SNUs work, and he said he would "reimburse" the SNU but refused to adjust the full room charge. This response felt unacceptable. After some back-and-forth, he went to consult with someone in the back office. Since I had a train to catch and the process was taking too long, I called the Accor Platinum line, which graciously resolved the issue. In summary, the hotel and restaurant are excellent, but I strongly recommend the General Manager provides refresher training for the team on how suite night upgrades work. This would prevent unnecessary stress for guests. Additionally, if the front desk is unclear about a situation, they should take a moment to clarify with colleagues instead of offering improvised answers that can come across as dismissive.

Dear valued Guest, Thank you for staying with us and thank you very much for taking the time to leave us this review. Great to read that almost everything was great and I am really sorry for the experience during check-out. Still it is good to read that it was solved but I will discuss this with my team. Once again I am sorry for the check-out experience and we hope to welcome you again in the future! Kind regards, Dimitri Kalaitzis - General Manager

Lovely staff! Room needs more amenities and lighting for the cost.

트립어드바이저 평점 4.0/5

GardenLady1234 Couples - TripAdvisor 인증 리뷰

The staff here were amazing! We were treated so very well by Ayman and the rest of the crew! The breakfast was lovely. Make sure to bring your own 110 adapters and ask how to regulate the showers and HVAC if you’re not from here. We needed to ask for washcloths and other basics.

Dear Guest, Thank you for staying with us and thank you very much for taking the time to leave us this amazing review. I will pass on the compliments to my colleague Aymen. We hope to welcome you again in the future! Kind regards, Dimitri Kalaitzis - General Manager

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 606 리뷰 9.4/10 위치
  • 697 리뷰 8.6/10 객실
  • 480 리뷰 8.2/10 서비스
  • 434 리뷰 8.5/10 안락함
  • 366 리뷰 8.2/10 조식
  • 182 리뷰 8.6/10 청결도
  • 162 리뷰 9.7/10 분위기

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