이비스 덴하그 시티 센터 3성

고객 평점 (ALL 평가) 4.3/5 1,211 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
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Jan Hendrikstraat 10, 2512 GL 덴하그, 네덜란드

호텔설명

호텔 추가 정보

  • 무료 WIFI 무선 인터넷

  • 오전 6시 30분부터 정오까지 조식 제공

  • 도심지 위치

  • 자전거 대여

  • 금연 객실

숙박

호텔 위치

이비스 덴하그 시티 센터

Jan Hendrikstraat 10
2512 GL 덴하그
네덜란드

GPS:52.075916, 4.307236

전화
팩스 +31 70 318 4319

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 레스토랑
  • 휠체어 이용 가능
  • Wi-Fi
  • 조식
  • 바
  • 100% 금연 호텔
호텔 인근
  • 주차장

IBIS KITCHEN

During the day, our restaurant offers a themed approach to food, with themes varying from one ibis to another. Sit down, enjoy a drink or a bite to eat in a nice, friendly place. What could be simpler !

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.3/5  1,211 리뷰

TripAdvisor 평가  4.0/5  1,318 리뷰

Careful no heating

트립어드바이저 평점 1.0/5

R S TripAdvisor 인증 리뷰

I cancelled my stay because kindly be aware that there isn’t air conditioning or heating in rooms. This is mostly Booking.com’s problem which does not Highlight missing amenities. Having suffered in summer in one such place I messaged the property and they confirmed that there was no heating. Can’t stay in the middle of winter without heating unless you are really broke. Kindly check with the hotel before paying.

Dear Guest, Thank you for taking the time to share your feedback. We acknowledge your concerns regarding the temperature control within our rooms. Our hotel is equipped with a central air system that maintains a comfortable environment based on the outside temperature. This system efficiently provides warmth during the winter months to ensure our guests' comfort. From October 1st. the system started heating already. We regret any misunderstanding that may have occurred and the inconvenience this has caused you. We hope to be able to welcome you on a future occasion. Best regards, Team ibis Den Haag City Centre

Beware!! Do not book, awful place

트립어드바이저 평점 1.0/5

POSITIVI პ TripAdvisor 인증 리뷰

Big mistake selecting this place for our 4 night stay, BIG!!! I thought this was a decent hotel judging from photos and reviews, but never been more wrong!!! Our stay felt like we were at a run down hostel, not even a decent hostel looks like this. Beware! They charged my card extra $20 after checkout for unknown reasons, only found out after landing in US. Sent Anchor a message but I have a feeling that I’ll never see that money again. We have not used anything in the room as there was nothing to use: no kettle, no tea or coffee, no water, no nothing, not even a garbage 🗑️ bin in the room, front desk said there is a garbage in the bathroom LOL!! Suffocatingly small room, with tiny cheap beds cramped together, two people can’t walk side by side, beds have funny smelling sheets and cover, good luck sleeping in them without being disgusted, small plastic bathroom with glass shower doors making loud cracking noise if you try to close them, safe locker didn’t work, window doesn’t open enough to let in fresh air, extremely long corridor to walk to get to the room, stained carpet in hallways etc. And it is not cheap at all. Needless to say, never coming back nor will I ever consider any of Anchor hotels in future. Disgusting place, literally not worthy of our stay.

Dear Guest, Thank you for taking the time to share your feedback with us. We are genuinely concerned to hear about your experience and we take guest satisfaction very seriously. As we are unable to find a booking under your name, we kindly ask that you contact the hotel directly and provide us with your room number. This will allow us to investigate the matter thoroughly and address any concerns you may have. We hope you will give us another opportunity to provide you with a more satisfactory experience. Best regards, Team ibis Den Haag City Centre

very disappointing and over priced

트립어드바이저 평점 2.0/5

Nicholas M TripAdvisor 인증 리뷰

The room was so cold I had to ask for two extra duvets , Whilst at reception two other people also complained about the same problem. The TV did not work , The light in the lamp above the desk was missing , At breakfast there were no bowls for cereal / fruit and the staff could not find any . The shower was dirty .

Dear Nicholas, Thank you for taking the time to share your feedback. We are sorry that your stay did not fully meet your expectations. Our aim is to provide a comfortable environment for all our guests, and we regret that the temperature in your room was not to your satisfaction. Our central air system is influenced by external temperatures, which proves a challenge to regulate during periods of fluctuations. Furthermore, we would like to address the absence of breakfast bowls during your morning meal. This is certainly not reflective of our standards and we will ensure that our breakfast service is meticulous going forward. Regarding the television and the lamp above your desk, we apologize for the oversight and understand how this can impact the enjoyment of your room's amenities. We strive to maintain our rooms to the highest standard, including ensuring cleanliness in every corner, and we apologize if the condition of the shower fell short of our commitment to excellence. We take your comments seriously and will work diligently to enhance our guest experience. We hope you will consider staying with us again in the future. Best regards, Team ibis Den Haag City Centre

Awful staff

트립어드바이저 평점 1.0/5

Julia K TripAdvisor 인증 리뷰

That was terrible! I had an awful experience speaking with the manager. She spoke to me extremely rude and disrespectfully! I won’t recommend to anyone staying in this hotel with such unprofessional, rude bad-mannered and impolite staff!

Dear Julia, Thank you for your feedback, We are sorry that your stay did not fully meet your expectations, but we also don't seem to have had a booking for you?? It is concerning to hear that you found interactions with management to be less than satisfactory, we don't recognize this at all, since we are always very professional and handle along the behavior of the guests. Nonetheless, we are situated in an ideal location in the heart of The Hague, offering easy access to the city's vibrant shopping areas, cultural landmarks, and the beautiful Scheveningen beach. We hope you were able to enjoy these aspects during your stay. Kind regards, Team ibis Den Haag City Centre

Disappointing

트립어드바이저 평점 3.0/5

Patricia S TripAdvisor 인증 리뷰

The staff were really nice and helpful, food at the bar was acceptable. The room was small, hot, stuffy and basic, and overlooked quite a noisy road. We had to ask for a fan (no aircon) ask for a kettle (no tea/coffee making facility) and although we were given mugs with the kettle, we were not given any tea or coffee! Thank goodness I travel with supplies. Nowhere to put anything, they obviously assume people only stay one or two nights, we had 9 nights (for a sports tournament) and found the lack of space challenging, we were provided with about a dozen coat hangers, at least there was hanging space! A double room with only one chair is an interesting concept. Room servicing was minimal, bed thrown together, clean towels provided, dirty cups not dealt with except by us. And for a Accor to claim they are trying to be planet friendly, the plastic bathroom was something to behold. Along with plastic tables and chairs I did not see much that was environmentally friendly. Breakfast had a good variety and the staff were able to provide me with gluten free rolls every morning for which I was very grateful, shame there were no other specific GF foods so thank goodness for the cheeses, ham and eggs. Overall disappointing, on the plus side, easy to access places of interest, trams and restaurants.

Dear Patricia, Thank you for your review. We are pleased that our team's friendliness and helpfulness stood out to you during your stay. It's rewarding to know that our efforts to provide a welcoming atmosphere are appreciated. However, we regret that some aspects of your experience did not meet the standards you expected. Our rooms are designed to be compact and efficient, we regret if this felt limiting during your longer stay and have noted your feedback. Additionally, our central air system is meant to ensure a comfortable climate and we regret if your room was warmer than you would have liked. Concerning the room amenities, we provide coffee and tea-making facilities in our Premium rooms and always encourage our guests to reach out to our 24-hour reception for any additional requirements they might have. Furthermore, we are continuously working on our sustainability practices to minimize our environmental impact. Your remarks are taken to heart as we strive to enhance our guest experience. Nevertheless, we are delighted that you enjoyed the variety of the breakfast and found our location convenient for accessing local attractions and public transport. The Hague has a rich array of cultural and historical sites to offer, and we are glad you could take advantage of this during your stay. We hope to welcome you back in the future. Best wishes, Team ibis Den Haag City Centre

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 1,047 리뷰 9.3/10 위치
  • 1,341 리뷰 5.9/10 객실
  • 933 리뷰 8.4/10 서비스
  • 19 리뷰 8.6/10 인터넷 가격
  • 534 리뷰 5.3/10 청결도
  • 513 리뷰 7.7/10 조식
  • 228 리뷰 4.2/10 가격 대비 가치
  • 5 리뷰 1.1/10 웰니스 센터

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