Experience tradition and innovation at Pullman Hai Phong Grand Hotel, blending heritage-inspired design with modern luxury. Located in the heart of downtown Hai Phong on Tran Phu street, our hotel basks in the charm of a historic yet vibrant city. Explore 6 dining outlets, MICE facilities for 1 ,020 guests, and a recreation hub with Power Fitness & Pullman Spa. Embrace the Pullman lifestyle with 364 guest rooms, seamlessly combining business and leisure - work hard, play hard, anywhere, anytime.
Overlooking the serene Cam River and the vibrant Hoang Dieu Harbor, our hotel offers a stunning view of Hai Phong city. Surrounded by green parks, local streets vendors, popular shops and cafes, your stay will be bursting with cultural experiences. The hotel is just a short walk to numerous city popular attractions and only 2 hour drive to Hanoi, Ha Long Bay and Cat Ba Island/Lan Ha Bay. From the best of Hai Phong landmarks to captivating natural landscapes, your travel destinations are limitless.
Family-friendly comfort with free accommodation & breakfast* for 2 kids (T & Cs apply). Enjoy Pullman's pillow menu, daily turndown service, Nespresso machine, tea-making facilities, and a 55'/65' LED IPTV with international channels.
Welcome to Pullman Hai Phong Grand Hotel. Nestled in the heart of this Flamboyant City, our hotel is a crossroad of convenience and immersive experiences. We hope your stay will be as enjoyable as they are productive and effortless.
酒店管理
To prioritize your safety and ensure your utmost comfort, we have implemented stringent measures in accordance with both governmental requirements and ACCOR's ALLSAFE sanitary guidelines.
酒店其他优惠
Immersive Downtown Experience
Diverse Dining Selection With 6 Restaurants And Bars
Strategic Location Amidst Industrial Parks and Global Connectivity Hub
City view, floor to ceiling window, work area, separate bathtub and walk-in shower, Japanese washlet, C.O Bigelow toiletries. kitchenette, fridge, tea & coffee facilities. 55'' IPTV, complimentary high-speed Wi-Fi.
A culinary journey with live show kitchens. Explore Hai Phong specialties, Vietnamese, Mediterranean, Cantonese, Korean, & Japanese-Peruvian fusion, and French-inspired desserts. Enjoy curated wines, inventive Vietnamese cocktails, and herbal drinks.
厨房类型
国际
容量
250
可访问性
无障碍服务
No.12 Old Tran Phu Street, Ngo Quyen District, 180000 Hai Phong, 越南
A culinary journey with live show kitchens. Explore Hai Phong specialties, Vietnamese, Mediterranean, Cantonese, Korean, & Japanese-Peruvian fusion, and French-inspired desserts. Enjoy curated wines, inventive Vietnamese cocktails, and herbal drinks.
MAD COW WINE & GRILL
张照片中的 张 - MAD COW WINE & GRILL
Indulge in premium Australian beef cooked over charcoal, paired with wines, sustainable seafood, and plant-based dishes. Indoor dining offers an elegant setting, and the outdoor terrace is boasting a spectacular view as a perfect backdrop.
Indulge in premium Australian beef cooked over charcoal, paired with wines, sustainable seafood, and plant-based dishes. Indoor dining offers an elegant setting, and the outdoor terrace is boasting a spectacular view as a perfect backdrop.
RED FLOWERS PAVILION
单击以复制电子邮件地址
其他信息
效益
空调
轮椅通道
无烟区
建议提前预订
绝美风景
付款方式
现金
信用卡
其他
特别菜单
儿童菜单
无麸质菜单
无盐食品菜单
素食菜单
Fine dining with Cantonese specialties and innovative twists on classics such as: Siu Yuk, Peking duck and Beggar's chicken. Enjoy Dim Sum lunches and crafted Chinese plated cuisine for dinner. Perfect for special celebrations or business meetings.
第 页，共 页
UP & ABOVE ROOF TOP BAR
张照片中的 张 - UP & ABOVE ROOF TOP BAR
Elevate your experience at our level 32 rooftop boasting a panoramic harbor view. Sip bespoke cocktails, savor Asian-inspired tapas, and groove to live DJ entertainment, offering sophisticated interiors and an open-sky atmosphere.
Elevate your experience at our level 32 rooftop boasting a panoramic harbor view. Sip bespoke cocktails, savor Asian-inspired tapas, and groove to live DJ entertainment, offering sophisticated interiors and an open-sky atmosphere.
JUNCTION BAR
张照片中的 张 - JUNCTION BAR
Located at level 1, A chic blend of a coffee house, deli, and artisanal retail, embodying Vietnam's essence in delightful bites and gourmet coffee.
Located at level 1, A chic blend of a coffee house, deli, and artisanal retail, embodying Vietnam's essence in delightful bites and gourmet coffee.
POOL BAR
张照片中的 张 - POOL BAR
Located on level 7: Indulge in a relaxing outdoor dining, savoring authentic Vietnamese street food paired with 'Healthy Power Food.' Experience Weekend BBQ party and locally inspired ice-cream flavors while enjoying the fantastic city skyline views.
Located on level 7: Indulge in a relaxing outdoor dining, savoring authentic Vietnamese street food paired with 'Healthy Power Food.' Experience Weekend BBQ party and locally inspired ice-cream flavors while enjoying the fantastic city skyline views.
EXECUTIVE LOUNGE
张照片中的 张 - EXECUTIVE LOUNGE
Located Level 30: with terrace & panoramic views, enjoy a serene retreat with private check-in/out, well-equipped workspaces & meeting, and exquisite breakfast, afternoon tea & evening cocktail along with access to exclusive monthly events.
Located Level 30: with terrace & panoramic views, enjoy a serene retreat with private check-in/out, well-equipped workspaces & meeting, and exquisite breakfast, afternoon tea & evening cocktail along with access to exclusive monthly events.
Discover relaxation on level 7 with our 340 sqm lap pool or let your little ones splash in the 142 sqm kid's swimming pool for family fun.
Outdoor Pool
享受您在我们酒店的入住，在游泳池旁放松身心。在水中真正的有效放松时刻
位置
酒店内
泳池特色
户外泳池
Discover relaxation on level 7 with our 340 sqm lap pool or let your little ones splash in the 142 sqm kid's swimming pool for family fun.
健身中心
张照片中的 张 - 健身中心
Discover Power Fitness - featuring dedicated yoga and callisthenic spaces, a fully equipped gym with the latest Technogym equipment, pool, and gender-specific gym lockers complete with saunas and steam rooms.
Power Fitness
额外收费
Discover Power Fitness - featuring dedicated yoga and callisthenic spaces, a fully equipped gym with the latest Technogym equipment, pool, and gender-specific gym lockers complete with saunas and steam rooms.
位置
酒店内
Discover Power Fitness - featuring dedicated yoga and callisthenic spaces, a fully equipped gym with the latest Technogym equipment, pool, and gender-specific gym lockers complete with saunas and steam rooms.
张照片中的 张 -
Explore diverse facilities with 14 treatment rooms, lockers, steam rooms, saunas, and two blissful onsen-inspired baths with personalized temperature controls.
Explore diverse facilities with 14 treatment rooms, lockers, steam rooms, saunas, and two blissful onsen-inspired baths with personalized temperature controls.
Say 'I do' at our amazing wedding venue in the heart of Hai Phong City. Choose an elegant setup for 1020 pax in the Grand Ballroom or explore outdoor venues for an inspired wedding. Our Wedding Package caters to your needs, offering stunning menu options.
Dear Ms. Yanyan Z.,
Thank you sincerely for taking the time to share your feedback regarding your recent stay.
We are sorry to learn that some aspects of your experience did not meet your expectations. Regarding breakfast, we would kindly clarify that, based on the reservation information received by the hotel from Agoda, your booking included one breakfast entitlement. Following the completion of the reservation, Agoda also sent a confirmation email containing the details of your booking and included services. You may kindly refer to this confirmation for further reference.
As the hotel provides services based on the confirmed reservation information received through the booking system, we regret any discrepancy between the services you expected and the information available to us. Should you wish to clarify the original booking details further, we would recommend contacting Agoda directly for their assistance.
Regarding the slippers and bottled water, we sincerely appreciate your comments and will review the room servicing process with our relevant team to ensure that the amenities are replenished appropriately and in accordance with our standards.
We truly value your feedback and hope the above clarification provides a better understanding of the situation. We would be delighted to have the opportunity to welcome you back in the future and provide you with a more comfortable and seamless experience.
Warmest regards,
Ha Vu (Ms.)
Guest Relation Supervisor
PULLMAN HAIPHONG GRAND HOTEL
客户意见评级 4.5/5
Qiyu C.
单人住宿
-
所有已确认评论
酒店的软件硬件设施卫生完善，满意👍
Dear Mr. Qiyu C.,
Thank you very much for taking the time to share your positive feedback with us.
We are delighted to know that you enjoyed our excellent facilities and amenities, and were pleased with their cleanliness. Your satisfaction is a great encouragement to our entire team.
We truly appreciate your kind words and look forward to welcoming you back for another enjoyable stay in the future.
Warmest regards,
Ha Vu (Ms.)
Guest Relation Supervisor
PULLMAN HAIPHONG GRAND HOTEL
Dear Mr. Maorong L.,
We sincerely thank you for taking the time to share your experience during your recent stay with us.
We are pleased to know that you appreciated the hotel’s convenient location and had the opportunity to experience the unique early morning atmosphere of the local area. At the same time, we sincerely acknowledge your comment regarding some external noise in the early morning hours, and we truly appreciate your understanding.
We are especially grateful for your kind recognition of our Front Office team. Despite your late arrival and the unavailability of double rooms at that time, we are glad that our team was able to assist you promptly, ensure a smooth check-in process, and make your arrival as seamless as possible. We are also pleased to know that the Chinese-language check-in information helped you feel more comfortable and welcomed throughout your stay.
Thank you once again for your thoughtful feedback. We look forward to the pleasure of welcoming you back in the near future for an even more refined experience.
Warm regards,
Ha Vu (Ms.)
Guest Relation Supervisor
PULLMAN HAIPHONG GRAND HOTEL
客户意见评级 4.5/5
Chih W. T.
商务住宿
-
所有已确认评论
服務人員態度親切
Dear Mr. Chih W. T.,
Thank you very much for sharing your kind feedback.
We are delighted to know that you found our accommodation comfortable and appreciated the friendliness of our service team. Your positive comments are truly valued and serve as great encouragement for us.
We sincerely look forward to welcoming you back again in the near future.
Warm regards,
Ha Vu (Ms.)
Guest Relation Supervisor
PULLMAN HAIPHONG GRAND HOTEL
Dear Mr. Xizhang L.,
Thank you very much for taking the time to share your feedback regarding your recent stay with us.
We are truly sorry to learn that your experience was not fully satisfactory, particularly with regard to the performance of the air conditioning system during the night, as well as the delay in support from our team. Please accept our sincere apologies for the inconvenience and discomfort this has caused during your stay.
Your comments have been duly noted and shared with the relevant departments for further review of both the technical system and service procedures, in order to enhance operational stability and the quality of guest care.
We greatly value your feedback, as it provides us with important insights that help us continuously improve our service quality and overall guest experience.
We sincerely hope to have the opportunity to welcome you back in the future for a more comfortable and seamless stay.
Warm regards,
Ha Vu (Ms.)
Guest Relation Supervisor
PULLMAN HAIPHONG GRAND HOTEL
Dear Ms. Yanyan Z.,
Thank you sincerely for taking the time to share your feedback regarding your recent stay.
We are sorry to learn that some aspects of your experience did not meet your expectations. Regarding breakfast, we would kindly clarify that, based on the reservation information received by the hotel from Agoda, your booking included one breakfast entitlement. Following the completion of the reservation, Agoda also sent a confirmation email containing the details of your booking and included services. You may kindly refer to this confirmation for further reference.
As the hotel provides services based on the confirmed reservation information received through the booking system, we regret any discrepancy between the services you expected and the information available to us. Should you wish to clarify the original booking details further, we would recommend contacting Agoda directly for their assistance.
Regarding the slippers and bottled water, we sincerely appreciate your comments and will review the room servicing process with our relevant team to ensure that the amenities are replenished appropriately and in accordance with our standards.
We truly value your feedback and hope the above clarification provides a better understanding of the situation. We would be delighted to have the opportunity to welcome you back in the future and provide you with a more comfortable and seamless experience.
Warmest regards,
Ha Vu (Ms.)
Guest Relation Supervisor
PULLMAN HAIPHONG GRAND HOTEL
客户意见评级 4.5/5
Qiyu C.
单人住宿
-
所有已确认评论
酒店的软件硬件设施卫生完善，满意👍
Dear Mr. Qiyu C.,
Thank you very much for taking the time to share your positive feedback with us.
We are delighted to know that you enjoyed our excellent facilities and amenities, and were pleased with their cleanliness. Your satisfaction is a great encouragement to our entire team.
We truly appreciate your kind words and look forward to welcoming you back for another enjoyable stay in the future.
Warmest regards,
Ha Vu (Ms.)
Guest Relation Supervisor
PULLMAN HAIPHONG GRAND HOTEL
Dear Mr. Maorong L.,
We sincerely thank you for taking the time to share your experience during your recent stay with us.
We are pleased to know that you appreciated the hotel’s convenient location and had the opportunity to experience the unique early morning atmosphere of the local area. At the same time, we sincerely acknowledge your comment regarding some external noise in the early morning hours, and we truly appreciate your understanding.
We are especially grateful for your kind recognition of our Front Office team. Despite your late arrival and the unavailability of double rooms at that time, we are glad that our team was able to assist you promptly, ensure a smooth check-in process, and make your arrival as seamless as possible. We are also pleased to know that the Chinese-language check-in information helped you feel more comfortable and welcomed throughout your stay.
Thank you once again for your thoughtful feedback. We look forward to the pleasure of welcoming you back in the near future for an even more refined experience.
Warm regards,
Ha Vu (Ms.)
Guest Relation Supervisor
PULLMAN HAIPHONG GRAND HOTEL
客户意见评级 4.5/5
Chih W. T.
商务住宿
-
所有已确认评论
服務人員態度親切
Dear Mr. Chih W. T.,
Thank you very much for sharing your kind feedback.
We are delighted to know that you found our accommodation comfortable and appreciated the friendliness of our service team. Your positive comments are truly valued and serve as great encouragement for us.
We sincerely look forward to welcoming you back again in the near future.
Warm regards,
Ha Vu (Ms.)
Guest Relation Supervisor
PULLMAN HAIPHONG GRAND HOTEL
Dear Mr. Xizhang L.,
Thank you very much for taking the time to share your feedback regarding your recent stay with us.
We are truly sorry to learn that your experience was not fully satisfactory, particularly with regard to the performance of the air conditioning system during the night, as well as the delay in support from our team. Please accept our sincere apologies for the inconvenience and discomfort this has caused during your stay.
Your comments have been duly noted and shared with the relevant departments for further review of both the technical system and service procedures, in order to enhance operational stability and the quality of guest care.
We greatly value your feedback, as it provides us with important insights that help us continuously improve our service quality and overall guest experience.
We sincerely hope to have the opportunity to welcome you back in the future for a more comfortable and seamless stay.
Warm regards,
Ha Vu (Ms.)
Guest Relation Supervisor
PULLMAN HAIPHONG GRAND HOTEL
客户意见评级 5.0/5
Zhifei Z.
商务住宿
-
所有已确认评论
酒店环境优雅！干净整洁
Dear Mr. Zhifei Z.,
Thank you very much for sharing your kind feedback with us.
We are delighted to hear that you had a very good experience and appreciated the elegant environment of the hotel, as well as the cleanliness and tidiness during your stay. Your positive comments are truly encouraging for our team.
Look forward to welcoming you back for another pleasant stay in the future.
Warm regards,
Ha Vu (Ms.)
Guest Relation Supervisor
PULLMAN HAIPHONG GRAND HOTEL
客户意见评级 5.0/5
Hao Y.
商务住宿
-
所有已确认评论
干净整洁服务一流有多送饮用水泡中国茶
Dear Mr. Hao Y.,
Thank you very much for taking the time to share your wonderful feedback about your recent stay with us.
We are delighted to know that you enjoyed our excellent location and overall stay experience. Your kind words regarding the cleanliness, tidiness, excellent service, as well as the complimentary bottled water and Chinese tea, are greatly appreciated and will be shared with our team as a strong encouragement.
We truly look forward to welcoming you back again in the near future.
Warm regards,
Ha Vu (Ms.)
Guest Relation Supervisor
PULLMAN HAIPHONG GRAND HOTEL
客户意见评级 3.0/5
Lijuan S.
商务住宿
-
所有已确认评论
床头的夜灯配置不好，阅读灯过亮
Dear Ms. Lijuan S.,
Thank you very much for taking the time to share your feedback about your recent stay with us.
Regarding your comments on the bedside nightlight and the brightness of the reading light, we sincerely appreciate you bringing this to our attention. These are observations based on your personal experience, and we value them as useful input as we continue to review and refine the in-room comfort and ambiance for our guests.
Thank you once again for your feedback. We hope to have the opportunity to welcome you back again in the future.
Warm regards,
Ha Vu (Ms.)
Guest Relation Supervisor
PULLMAN HAIPHONG GRAND HOTEL
客户意见评级 5.0/5
Yu C.
商务住宿
-
所有已确认评论
good。
Dear Mr. Yu C.,
Thank you very much for taking the time to share your feedback with us. We are delighted to hear that you enjoyed the pleasant, quiet, and unique environment of our hotel, as well as the excellent service provided by our team.
Your kind words are truly appreciated and will be shared with our staff as encouragement to continue delivering high-quality experiences to our guests.
We look forward to welcoming you back again in the near future.
Warm regards,
Ha Vu (Ms.)
Guest Relation Supervisor
PULLMAN HAIPHONG GRAND HOTEL
Dear Ms. Yingpei X.,
Thank you very much for taking the time to share your kind feedback following your recent stay with us. We are truly delighted to hear that you enjoyed your experience.
It is wonderful to know that you appreciated our swimming pool, rooftop bar, rooms, lobby, and central location, as well as the modern vibe of the hotel. Your positive comments mean a great deal to our team, who work hard to ensure every guest has a memorable stay.
We sincerely appreciate your support and look forward to welcoming you back again in the near future for another great stay.
Warm regards,
Ha Vu (Ms.)
Guest Relation Supervisor
PULLMAN HAIPHONG GRAND HOTEL
客户意见评级 4.5/5
Zhangyi M.
商务住宿
-
所有已确认评论
很不错
Dear Mr. Zhangyi M.,
Thank you very much for taking the time to share your feedback.
We are delighted to know that you appreciated our great location. Your kind words are truly encouraging for our team.
Look forward to welcoming you back again in the near future.
Warm regards,
Ha Vu (Ms.)
Guest Relation Supervisor
PULLMAN HAIPHONG GRAND HOTEL
客户意见评级 5.0/5
Chin C. Y.
商务住宿
-
所有已确认评论
多次入住, 海防不作他選
Dear Mr. Chin C. Y.,
Thank you very much for taking the time to share your feedback and for your continued loyalty to our hotel.
We are truly delighted to know that you find our location excellent and our accommodation comfortable, and that Hải Phòng remains your preferred choice. Your repeated stays with us are the greatest encouragement for our team to continuously maintain and improve our service quality.
We sincerely appreciate your trust and look forward to welcoming you back again soon for another pleasant and memorable stay.
Warm regards,
Ha Vu (Ms.)
Guest Relation Supervisor
PULLMAN HAIPHONG GRAND HOTEL
客户意见评级 5.0/5
Aiju W.
商务住宿
-
所有已确认评论
热情周到，积极帮客人解决问题。
Dear Ms. Aiju W.,
Thank you very much for your kind feedback.
We are delighted to hear that you appreciated our excellent location and experienced warm, attentive service during your stay. It is especially rewarding to know that our team’s proactive approach in assisting and resolving any concerns contributed positively to your experience.
Your encouraging words are truly appreciated and will be shared with our team as motivation to continue delivering exceptional service.
We look forward to welcoming you back again in the near future.
Warm regards,
Ha Vu (Ms.)
Guest Relation Supervisor
PULLMAN HAI PHONG GRAND HOTEL
客户意见评级 5.0/5
Haiyan M.
商务住宿
-
所有已确认评论
服务周到，房间舒适
Dear Ms. Haiyan M.,
Thank you very much for your kind feedback.
We are truly delighted to know that you had a great stay experience and that our attentive service and comfortable room contributed positively to your visit. Your kind words are sincerely appreciated and serve as wonderful encouragement to our team.
We look forward to welcoming you back again for another memorable stay in the near future.
Warm regards,
Ha Vu (Ms.)
Guest Relation Supervisor
Pullman Hai Phong Grand Hotel
客户意见评级 5.0/5
Jing Q.
朋友住宿
-
所有已确认评论
MAI ANH和VI 会中文，提供了很多帮助
Dear Mr. Jing Q.,
Thank you very much for taking the time to share your detailed and kind feedback regarding your stay with us.
We are truly delighted to learn that you enjoyed our hotel’s prime location, the availability of Chinese-speaking services, as well as the overall quality of service provided by our team. Your special recognition of Mai Anh and Vi is deeply appreciated. Their ability to communicate fluently in Chinese and to assist you thoughtfully with itinerary planning and any needs during your journey reflects the level of care we always strive to deliver. Your compliments will be sincerely shared with them as a meaningful encouragement.
We are also pleased to know that you appreciated the convenience of the surrounding area, with its easy transportation access, vibrant shopping streets, and nearby green spaces that offer a peaceful retreat within the city. Furthermore, your positive comments on our dining experience—highlighting the taste, freshness, generous portions, and excellent value for money—are truly motivating for our culinary and restaurant teams.
Your satisfaction is our greatest reward and a strong motivation for us to continuously enhance our services. We sincerely look forward to the pleasure of welcoming you back and creating another memorable stay in the near future.
Yours sincerely,
Ha Vu (Ms.)
Guest Relation Supervisor
PULLMAN HAI PHONG GRAND HOTEL
客户意见评级 5.0/5
Wan C. C.
商务住宿
-
所有已确认评论
服務人員積極解決入住問題
Dear Mr. Wan C. C.,
Thank you very much for taking the time to share your feedback with us.
We are pleased to learn that you had a positive check-in experience and that our staff was able to actively assist in resolving any issues promptly. Your kind recognition is truly appreciated and serves as great encouragement for our team to continue delivering attentive and professional service.
We sincerely hope to have the pleasure of welcoming you back in the near future.
Warm regards,
Ha Vu (Ms.)
Guest Relation Supervisor
PULLMAN HAIPHONG GRAND HOTEL
客户意见评级 4.5/5
Wenhui L.
商务住宿
-
所有已确认评论
酒店早餐很好
酒店视野很好
酒店天台酒吧很好
（建议：冲凉房水龙头水压小，这个体验不是很好）
Dear Mr. Wenhui L.,
Thank you very much for taking the time to share your feedback about your stay at Pullman Hai Phong Grand. We are delighted to hear that you enjoyed our breakfast, the beautiful views from the hotel, and the rooftop bar.
Regarding your comment about the water pressure in the shower, please note that it is currently set at a safe level to ensure stability and safety for all our guests. We truly appreciate your feedback and will continue to monitor it to provide the best possible experience.
We look forward to welcoming you back to Pullman Hai Phong Grand on your next visit.
Warm regards,
Ha Vu (Ms.)
Guest Relation Supervisor
PULLMAN HAIPHONG GRAND HOTEL
客户意见评级 5.0/5
Shumin H.
商务住宿
-
所有已确认评论
环境舒适，服务员很好
Dear Ms. Shumin H.,
Thank you so much for taking the time to share your experience at Pullman Hai Phong. We are delighted to hear that you were pleased with both the environment and the service during your stay.
We take great pride in creating a comfortable and relaxing atmosphere for our guests, and our team works diligently to provide attentive and personalized service. Your kind words are truly appreciated and serve as a great motivation for us to continue improving and delivering exceptional experiences.
We look forward to welcoming you back to Pullman Hai Phong in the near future, and we hope to provide you with even more wonderful experiences.
Warm regards,
Ha Vu (Ms.)
Guest Relation Agent
PULLMAN HAIPHONG GRAND HOTEL
客户意见评级 5.0/5
Fenghua C.
商务住宿
-
所有已确认评论
床品很舒服
Dear Mr. Fenghua C.,
Thank you very much for sharing your experience at Pullman Hai Phong. We are delighted to hear that you enjoyed your overall stay and found the bedding comfortable.
Your positive feedback is a great encouragement for us to continue enhancing our service and providing a comfortable and enjoyable experience for all our guests.
We very much look forward to welcoming you back to Pullman Hai Phong in the near future, to create more memorable moments for you.
Warm regards,
Ha Vu (Ms.)
Guest Relation Agent
Pullman Hai Phong Grand Hotel
客户意见评级 5.0/5
Shumin H.
商务住宿
-
所有已确认评论
环境优美，员工服务态度好，一直保持熟悉亲切感
Dear Mr. Shumin H.,
Thank you very much for sharing your valuable feedback regarding your stay at Pullman Hai Phong Grand. We are delighted to hear that you appreciated our high-quality service, the warm and welcoming atmosphere created by our team, as well as the beautiful and comfortable environment of the hotel.
Your kind words are a great source of inspiration for us to continually enhance our services and deliver refined, memorable, and fulfilling experiences for all our guests. We very much look forward to welcoming you back to Pullman Hai Phong Grand in the near future.
Warm regards,
Ha Vu (Ms.)
Guest Relations Agent
PULLMAN HAIPHONG GRAND HOTEL
