铂尔曼海防大酒店 5 星

客户意见评级 (ALL 评级) 4.7/5 1,352 评论

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No.12 Old Tran Phu Street, Ngo Quyen District, 180000 HAI PHONG, 越南

描述

酒店其他优惠

  • Immersive Downtown Experience

  • Diverse Dining Selection With 6 Restaurants And Bars

  • Strategic Location Amidst Industrial Parks and Global Connectivity Hub

  • Number ONE MICE Facilities in Hai Phong

  • Premium Recreation Hub

我们的客房

酒店位置

铂尔曼海防大酒店

No.12 Old Tran Phu Street, Ngo Quyen District
180000 HAI PHONG
越南

GPS:20.86023, 106.68823

电话

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 不允许携带宠物
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.7/5  1,352 评论

客户意见评级 4.5/5

Chih W. T. 商务住宿 - 所有已确认评论

服務人員態度親切

Dear Mr. Chih W. T., Thank you very much for sharing your kind feedback. We are delighted to know that you found our accommodation comfortable and appreciated the friendliness of our service team. Your positive comments are truly valued and serve as great encouragement for us. We sincerely look forward to welcoming you back again in the near future. Warm regards, Ha Vu (Ms.) Guest Relation Supervisor PULLMAN HAIPHONG GRAND HOTEL

客户意见评级 0.5/5

Xizhang L. 商务住宿 - 所有已确认评论

多年差旅从来没被酒店半夜热醒过，你这是第一家！什么样的垃圾酒店系统半夜两点多自动断空调，重新打开不到一分钟又自动关闭空调如是多次。

Dear Mr. Xizhang L., Thank you very much for taking the time to share your feedback regarding your recent stay with us. We are truly sorry to learn that your experience was not fully satisfactory, particularly with regard to the performance of the air conditioning system during the night, as well as the delay in support from our team. Please accept our sincere apologies for the inconvenience and discomfort this has caused during your stay. Your comments have been duly noted and shared with the relevant departments for further review of both the technical system and service procedures, in order to enhance operational stability and the quality of guest care. We greatly value your feedback, as it provides us with important insights that help us continuously improve our service quality and overall guest experience. We sincerely hope to have the opportunity to welcome you back in the future for a more comfortable and seamless stay. Warm regards, Ha Vu (Ms.) Guest Relation Supervisor PULLMAN HAIPHONG GRAND HOTEL

客户意见评级 5.0/5

Zhifei Z. 商务住宿 - 所有已确认评论

酒店环境优雅！干净整洁

Dear Mr. Zhifei Z., Thank you very much for sharing your kind feedback with us. We are delighted to hear that you had a very good experience and appreciated the elegant environment of the hotel, as well as the cleanliness and tidiness during your stay. Your positive comments are truly encouraging for our team. Look forward to welcoming you back for another pleasant stay in the future. Warm regards, Ha Vu (Ms.) Guest Relation Supervisor PULLMAN HAIPHONG GRAND HOTEL

客户意见评级 5.0/5

Hao Y. 商务住宿 - 所有已确认评论

干净整洁服务一流有多送饮用水泡中国茶

Dear Mr. Hao Y., Thank you very much for taking the time to share your wonderful feedback about your recent stay with us. We are delighted to know that you enjoyed our excellent location and overall stay experience. Your kind words regarding the cleanliness, tidiness, excellent service, as well as the complimentary bottled water and Chinese tea, are greatly appreciated and will be shared with our team as a strong encouragement. We truly look forward to welcoming you back again in the near future. Warm regards, Ha Vu (Ms.) Guest Relation Supervisor PULLMAN HAIPHONG GRAND HOTEL

客户意见评级 3.0/5

Lijuan S. 商务住宿 - 所有已确认评论

床头的夜灯配置不好，阅读灯过亮

Dear Ms. Lijuan S., Thank you very much for taking the time to share your feedback about your recent stay with us. Regarding your comments on the bedside nightlight and the brightness of the reading light, we sincerely appreciate you bringing this to our attention. These are observations based on your personal experience, and we value them as useful input as we continue to review and refine the in-room comfort and ambiance for our guests. Thank you once again for your feedback. We hope to have the opportunity to welcome you back again in the future. Warm regards, Ha Vu (Ms.) Guest Relation Supervisor PULLMAN HAIPHONG GRAND HOTEL

其他网络用户评价我们的酒店

  • 261 评论 9.6/10 位置
  • 487 评论 9.3/10 房间
  • 724 评论 9.2/10 服务
  • 7 评论 0/10 上网
  • 303 评论 9.8/10 氛围
  • 230 评论 9.1/10 设施
  • 209 评论 9.1/10 食物
  • 198 评论 9.4/10 早餐

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