铂尔曼海防大酒店 5 星

客户意见评级 (ALL 评级) 4.7/5 120 评论

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描述

酒店其他优惠

  • Immersive Downtown Experience

  • Diverse Dining Selection With 6 Restaurants And Bars

  • Strategic Location Amidst Industrial Parks and Global Connectivity Hub

  • Number ONE MICE Facilities in Hai Phong

  • Premium Recreation Hub

我们的客房

酒店位置

铂尔曼海防大酒店

No.12 Old Tran Phu Street, Ngo Quyen District
180000 HAI PHONG
越南

GPS:20.86023, 106.68823

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 不允许携带宠物
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.7/5  120 评论

客户意见评级 3.0/5

童思堯 朋友住宿 - 所有已确认评论

硬體設備乾淨舒適,但員工缺乏教育,清潔人員早上8點按門鈴詢問是否需要清潔?有清潔通知燈號怎麼會叫客人起床回覆,第二天卻相反早上9點出門開啟了房間清潔燈號下午3點回來還沒整理。晚餐自助吧已訂位入場報了房號員工也帶位了,取餐時卻又被詢問是否有訂位,整體員工態度都是良好的只是似乎無人教育員工該如何做,員工之間溝通不良,多次詢問相同問題。

Dear Mr. T., Thank you for your feedback regarding your stay at Pullman Hai Phong Grand Hotel. We apologize for the inconvenience you experienced with our staff and housekeeping services. We will address these issues with our team to ensure a better experience for all our guests. Your comments are greatly appreciated, and we hope to have the opportunity to provide you with an improved stay in the future. Best regards, Trong Phan Guest Services Manager

沒什麼地方可挑剔

客户意见评级 4.0/5

Rick 情侣住宿 - 所有已确认评论

景觀好房間乾淨舒適,最喜歡還有廁所沖涼分開,如果一定要挑剔的話就只有熱水太熱😅

Dear Mr. K., Thank you for your wonderful feedback. We're thrilled to hear that you enjoyed the beautiful view, clean and comfortable room, and the separate shower in the bathroom. We appreciate your note about the hot water temperature, and we will look into adjusting it for a more comfortable experience in the future. We look forward to welcoming you back soon! Warm regards, Trọng Phan Guest Services Manager

住得不错

客户意见评级 5.0/5

Sophia 商务住宿 - 所有已确认评论

比较专业、环保、干净舒适

Dear Sophia, Thank you for your wonderful review! We're delighted to hear that you had a nice stay with us and appreciated our professional service, clean and comfortable environment, and our commitment to being environmentally friendly. We look forward to welcoming you back for another exceptional experience! Warm regards, Trọng Phan (Mr.) Guest Services Manager

位置好,住的很舒服

客户意见评级 4.5/5

匿名 商务住宿 - 所有已确认评论

服务好,环境好

Dear Ms. Jing G., Thank you so much for your wonderful feedback! We’re thrilled to hear that you had a great experience with us at Pullman Hai Phong Grand Hotel. Your kind words mean a lot to our team, and we look forward to welcoming you back for another wonderful experience. Warm regards, Trong Phan (Mr.) Guest Services Manager

愉快的住宿體驗

客户意见评级 5.0/5

Stone 朋友住宿 - 所有已确认评论

第三次入住Pullman Haiphong,前台的服務人員已經記得我的名字了,有感受到飯店的用心服務。 上次有跟前台反饋健身房的盥洗間沒有熱水&沐浴乳/洗髮乳,此次入住都有改善。 目前Spa與粵式餐廳還沒有開放,希望可以盡快規劃營業!!!

Dear Mr. S., Thank you for making Pullman Haiphong your preferred destination when visiting Hai Phong and for sharing your experience with us! It’s wonderful to hear that our front desk team recognized you and that you felt the attentiveness of our service. We're glad the improvements you noticed, such as the hot water and bathroom amenities in the gym, contributed to a more pleasant stay this time. We truly appreciate your patience regarding the Pullman Spa and Red Flowers Pavilion restaurant, and we share your excitement for their opening. Please rest assured that we are working towards launching these facilities soon to enhance your future experiences. We look forward to welcoming you back again and providing an even more enjoyable stay. Warm regards, Trong Phan (Mr.) Guest Services Manager

其他网络用户评价我们的酒店

  • 26 评论 9.7/10 位置
  • 39 评论 9.2/10 房间
  • 64 评论 9.4/10 服务
  • 40 评论 10/10 氛围
  • 28 评论 8.8/10 设施
  • 22 评论 8.9/10 早餐
  • 16 评论 9.5/10 清洁度
  • 13 评论 9.8/10 舒适度

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