Mercure Penang Beach 4 stars

Customer review rating (ALL Rating) 4.2/5 1,396 reviews

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Description

Hotel extras

  • The rooms at Mercure Penang Beach feature breathtaking views of the Andaman Sea.

  • The hotel provides direct access to the beach.

  • Perfect for team building activities, leisure events and open concept weddings.

  • For alternative dining options, room service is available on site

  • Our accommodation is open for fully vaccinated guest with LOW RISK status on the MySejahtera.

Our accommodation(s)

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Hotel location

Mercure Penang Beach

505 Jalan Tanjung Bungah, TANJUNG BUNGAH
11200 PENANG
Malaysia

GPS:5.4638, 100.3019

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

The Ombak

Start the day with a tasty breakfast. Enjoy local Malaysian and International cuisine at The Ombak, which features stunning ocean views. Open for breakfast and lunch. Drive thru menu currently available.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,396 reviews

TripAdvisor Rating  4.0/5  1,639 reviews

Nice beach and average stay

Customer review rating 3.5/5

Cindrew Business - Confirmed reviews ALL

Reception wasn't friendly , but the parking guards and room keeps were super friendly and attentive. Breakfast was a mess where the staff at the entrance was rude. then the staff gave our table to someone else when we went to take more food. Wasn't a pleasant experience during the breakfast session.

Dear G., We very much appreciate your comments regarding your stay at the Mercure Penang Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gerard Chan Resort Manager

A Tranquil Oasis at Mercure Penang Beach Resort

TripAdvisor rating 5.0/5

Sunardi_song TripAdvisor review

My recent stay at Mercure Penang Beach Resort was a breath of fresh air—literally. Located in Tanjung Bungah, it offers a serene escape from the city buzz while remaining conveniently close to key tourist spots within a 20-30 minute reach. The open-air lobby, overlooking the beach, sets the tone for a relaxing stay. The breakfast restaurant and M Bar offer a delightful start to the day, accompanied by a perfect view of the beach. Direct access from the lobby to beach is a definite highlight. The rooms are a haven of comfort and space, featuring a thoughtful layout with a sofa, coffee table, and a functional work desk. Multiple power supply points, including more than 2 international plugs, make it a tech-friendly haven. Fitness enthusiasts will appreciate the well-equipped facilities, including three treadmills, an indoor bike, elliptical machines, and basic weight training equipment. Dumbbells and fitness chairs are available for a comprehensive workout. A special shout-out to receptionist Helen for her efficient and pleasant service. Her brief yet informative explanation of hotel facilities ensured a swift and functional check-in experience. In essence, Mercure Penang Beach Resort offers a perfect blend of tranquility, comfort, and convenience. Whether you seek relaxation or proximity to tourist hotspots, this gem on the Tanjung Bungah coast is an excellent choice.

Dear Sunardi, Thank you for sharing your wonderful experience at Mercure Penang Beach Resort! We are thrilled to hear that you found our resort to be a tranquil oasis offering a relaxing escape with convenient access to key tourist spots. Your detailed feedback about the open-air lobby, delightful dining options, direct beach access, comfortable rooms, and well-equipped fitness facilities is greatly appreciated. We are delighted to hear that receptionist Helen provided efficient and pleasant service during your check-in, and we will be sure to pass along your compliments to her. It's fantastic to know that you enjoyed the tech-friendly room amenities and the comprehensive workout options available at our fitness center. We are grateful for your kind words and are pleased to hear that Mercure Penang Beach Resort provided you with a perfect blend of tranquility, comfort, and convenience. Thank you for choosing to stay with us, and we look forward to welcoming you back for another excellent experience on the Tanjung Bungah coast. Warm regards, Gerard Chan Resort Manager

Good stay

Customer review rating 5.0/5

Traveller Families - Confirmed reviews ALL

Choosing to stay here for my weekend was the beat choice. Clean room with beautiful seaview. Delicious breakfast spread. Will come here again next time and definitely will recommend to my family and friends!

Dear Mala N., We very much appreciate your comments regarding your stay at the Mercure Penang Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gerard Chan Resort Manager

Good stay, if possible make effort to clean the beach

Customer review rating 4.0/5

Roslan L. Families - Confirmed reviews ALL

To have a plan / schedule to clean the beach. Inform your front office or security in front no double standard, assist only foreigner & ignore local guest

Dear Roslan l., We very much appreciate your comments regarding your stay at the Mercure Penang Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gerard Chan Resort Manager

Good stay

Customer review rating 3.0/5

Michael L. Families - Confirmed reviews ALL

Overall stay is pleasant save and except for minor complains

Dear Yue Chow L., Thank you for taking the time to tell us about your experience at the Mercure Penang Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gerard Chan Resort Manager

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Other web-users rate our hotel

  • 1,326 reviews 7.3/10 Location
  • 2,047 reviews 8/10 Room
  • 1,370 reviews 6.5/10 Service
  • 32 reviews 6/10 WiFi
  • 879 reviews 6.6/10 Cleanliness
  • 878 reviews 8.7/10 Beach
  • 663 reviews 6.5/10 Breakfast
  • 543 reviews 5.1/10 Food

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