Mercure Penang Beach 4 stars

Customer review rating (ALL Rating) 4.1/5 814 reviews

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Description

Hotel extras

  • The rooms at Mercure Penang Beach feature breathtaking views of the Andaman Sea.

  • The hotel provides direct access to the beach.

  • Perfect for team building activities, leisure events and open concept weddings.

  • For alternative dining options, room service is available on site

Our accommodation(s)

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Hotel location

Mercure Penang Beach

505 Jalan Tanjung Bungah, TANJUNG BUNGAH
11200 PENANG
Malaysia

GPS:5.4638, 100.3019

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

The Ombak

Start the day with a tasty breakfast. Enjoy local Malaysian and International cuisine at The Ombak, which features stunning ocean views. Open for breakfast and lunch. Drive thru menu currently available.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  814 reviews

TripAdvisor Rating  3.8/5  1,685 reviews

Certificate of excellence 2024

Good place

Customer review rating 5.0/5

Kimberly C. Business - Confirmed reviews ALL

Sea view resort style

Customer review rating 4.0/5

Ed Business - Confirmed reviews ALL

Dear Ed, Thank you so much for your kind review! We’re thrilled to hear that you enjoyed your stay with us during your business trip to Penang, even amidst the hot season. We\'re glad our location worked out well for you, with easy access to various food centers and your favorite café nearby. We hope your travels bring you back to Penang soon, and we would be delighted to welcome you again! Safe travels, Rasyima Ghazali Marketing Communication Mercure Penang Beach

Below average

Customer review rating 0.5/5

Ross G. Families - Confirmed reviews ALL

Not what was expected.

Customer review rating 2.0/5

Janine M. R. 2. Couples - Confirmed reviews ALL

Dear Janine, Thank you for taking the time to share your feedback regarding your stay. We sincerely apologize that your experience did not meet your expectations. We appreciate your kind words about our prompt r. service, but we are sorry to hear that you were disappointed with the lack of face washers and the condition of the bath towels. Please know that we take such feedback seriously as it helps us identify areas for improvement. We understand that dining options can be especially important during times like Ramadan, and we regret that our evening meal offerings did not suit your preferences. We are committed to making continuous improvements to our facilities and services, and your feedback is invaluable in guiding our efforts. We truly regret that you feel our hotel did not meet your expectations and we wish you all the best in your future travels. Thank you once again for sharing your insights. Warm regards, Rasyima Ghazali Marketing Communication Mercure Penang Beach

Handy to Georgetown with lovely sea views

Customer review rating 3.5/5

Gary G. Couples - Confirmed reviews ALL

Dear Gary, Thank you for your wonderful review! We’re thrilled to hear that you enjoyed your stay with us and found your room to be sizeable, clean, and comfortable, along with the stunning sea views from the top floor. It’s also great to know that you appreciated our breakfast offerings and the filtered drinking water taps in the rooms—sustainability is important to us! Your feedback regarding the dining options during Ramadan is greatly appreciated. We understand that a variety of dining choices is important for our guests, and we value your suggestion for retaining an à la carte option alongside the buffet. We also apologize for any disappointment regarding the Accor Plus discount and will certainly communicate your feedback to our management team for further consideration. Thank you again for your insights, and we hope to have the pleasure of welcoming you back in the future, with a dining experience that meets your expectations. Warm regards, Rasyima Ghazali Marketing Communication Mercure Penang Beach

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Other web-users rate our hotel

  • 1,487 reviews 7.8/10 Location
  • 2,502 reviews 7.4/10 Room
  • 1,552 reviews 6.2/10 Service
  • 54 reviews 5.1/10 WiFi
  • 1,093 reviews 8.8/10 Beach
  • 1,091 reviews 5.8/10 Cleanliness
  • 763 reviews 6.7/10 Breakfast
  • 601 reviews 5.2/10 Food

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Angsana Teluk Bahang, Penang

At 9.067 km

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