Mercure Penang Beach 4 stars

Customer review rating (ALL Rating) 4.1/5 1,595 reviews

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Mercure Penang Beach - Image 1
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Mercure Penang Beach - Image 4
505 Jalan Tanjung Bungah, TANJUNG BUNGAH, 11200 PENANG, Malaysia

Description

Hotel extras

  • The rooms at Mercure Penang Beach feature breathtaking views of the Andaman Sea.

  • The hotel provides direct access to the beach.

  • Perfect for team building activities, leisure events and open concept weddings.

  • For alternative dining options, room service is available on site

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Superior Room, Twin Beds

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • Data port in room
  • Optical fiber
  • RJ 11 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Iron

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
  • 3 pers. max
  • 28 m² / 301 sq ft
  • Bedding 2 x Twin bed(s)
  • Views: City View or Hills view
See availabilities

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • Data port in room
  • Optical fiber
  • RJ 11 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Iron

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
See availabilities

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • Data port in room
  • Optical fiber
  • RJ 11 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Iron

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
See availabilities
See availabilities

Hotel location

Mercure Penang Beach

505 Jalan Tanjung Bungah, TANJUNG BUNGAH
11200 PENANG
Malaysia

GPS:5.4638, 100.3019

Telephone
Fax +60 4-371 8802

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 220 rooms
  • 2 rooms for people with reduced mobility
  • 21 connecting rooms
  • 220 non-smoking rooms
  • 6 floors

Languages spoken at the hotel

  • English
  • Indonesian
  • Chinese Mandarin

Reduced mobility Facilities

100% Non Smoking Property

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

  • Air Conditioning

Concierge

  • Concierge

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Breakfast à la carte

Business

4 Meeting rooms

Well-being

Pool

  • Outside
  • On site

Fitness centre

  • On site

Sports and leisure

Private beach

  • On site

Private beach

  • Nearby

Gym

  • On site

Gym

  • Nearby
  • On site
  • Outdoor parking
  • Private

The Ombak

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Non Smoking Area
  • Terrace
  • Exceptional View
  • Meals by the swimming Pool

Payment

  • Cash
  • Credit card
  • Other

Credit cards

  • Mastercard
  • Visa

Accommodate food

  • Brunch
  • Children menu
  • Halal menu
  • Vegetarian menu

Start the day with a tasty breakfast. Enjoy local Malaysian and International cuisine at The Ombak, which features stunning ocean views. Open for breakfast and lunch. Drive thru menu currently available.

M Bar provides a relaxing ambiance and magnificent sea view with soothing background music. An ideal escape after a hectic week. Daily happy hours from 4pm till midnight. Live Band every Fridays & Saturdays.

Our well equipped fitness centre is opens from 0700hours to 2300hours a day and exclusively available for in house guests.

Our team of Mercure Penang Beach event planners can make your perfect wedding become a reality. The Lobby Patio is perfect for open concept weddings overlooking the ocean.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,595 reviews

Customer review rating 5.0/5

Azri J. Couples - Confirmed reviews ALL

Thank you for taking the time to rate us. We’re thrilled to know you enjoyed your stay and that everything went well. Your kind words mean a lot to our team, and we look forward to welcoming you back again soon. From The Management of Mercure Penang Beach

Customer review rating 4.0/5

W. N. A. W. R. Families - Confirmed reviews ALL

Thank you for taking the time to rate us. We’re thrilled to know you enjoyed your stay and that everything went well. Your kind words mean a lot to our team, and we look forward to welcoming you back again soon. From The Management of Mercure Penang Beach

Customer review rating 4.0/5

Abdul J. Couples - Confirmed reviews ALL

Thank you for taking the time to rate us. We’re thrilled to know you enjoyed your stay and that everything went well. Your kind words mean a lot to our team, and we look forward to welcoming you back again soon. From The Management of Mercure Penang Beach

Customer review rating 4.0/5

Seng K. C. Families - Confirmed reviews ALL

Customer review rating 4.5/5

Norhafisah J. Families - Confirmed reviews ALL

Thank you for taking the time to rate us. We’re thrilled to know you enjoyed your stay and that everything went well. Your kind words mean a lot to our team, and we look forward to welcoming you back again soon. From The Management of Mercure Penang Beach

Thank you for taking the time to rate us. We’re thrilled to know you enjoyed your stay and that everything went well. Your kind words mean a lot to our team, and we look forward to welcoming you back again soon. From The Management of Mercure Penang Beach

Customer review rating 4.0/5

W. N. A. W. R. Families - Confirmed reviews ALL

It was a great experience staying here, and this was my second time staying here. The Front Office team was very friendly and welcoming. I requested a complimentary cake for my anniversary during check-in, and they kindly arranged it for me. Thank you for the wonderful hospitality and great service. I really appreciate it and will definitely come back again!

Thank you for taking the time to rate us. We’re thrilled to know you enjoyed your stay and that everything went well. Your kind words mean a lot to our team, and we look forward to welcoming you back again soon. From The Management of Mercure Penang Beach

Customer review rating 4.0/5

Abdul J. Couples - Confirmed reviews ALL

Overall good. Bit upset my favourite relaxing place fronting beach having tent installed maybe some function during this period

Thank you for taking the time to rate us. We’re thrilled to know you enjoyed your stay and that everything went well. Your kind words mean a lot to our team, and we look forward to welcoming you back again soon. From The Management of Mercure Penang Beach

Customer review rating 4.0/5

Seng K. C. Families - Confirmed reviews ALL

The beach was well located within the hotel premise, but it can be better if the cleanliness being taking care, alot of waste on the beach shore. Swimming pool etique should be enforce where alot of guests are not wearing proper swimming wear.

Customer review rating 4.5/5

Norhafisah J. Families - Confirmed reviews ALL

I had a wonderful and comfortable stay at this hotel. The room was clean, spacious, and beautifully maintained, with a stunning sea view that made the stay even more enjoyable. Waking up to the beautiful view was truly relaxing. The bed was very comfortable, and the overall atmosphere was peaceful and welcoming. I really enjoyed my stay and would definitely recommend this hotel to anyone looking for a comfortable and relaxing getaway.

Thank you for taking the time to rate us. We’re thrilled to know you enjoyed your stay and that everything went well. Your kind words mean a lot to our team, and we look forward to welcoming you back again soon. From The Management of Mercure Penang Beach

Customer review rating 5.0/5

Muhamad A. H. Couples - Confirmed reviews ALL

Spacious, comfy, clean room..ocean view from the room very nice..variety menu and delicous breakfast

Thank you for taking the time to rate us. We’re thrilled to know you enjoyed your stay and that everything went well. Your kind words mean a lot to our team, and we look forward to welcoming you back again soon. From The Management of Mercure Penang Beach

Customer review rating 5.0/5

T. B. I. T. A. R. Families - Confirmed reviews ALL

Interesting view,staf so kind

Thank you for taking the time to rate us. We’re thrilled to know you enjoyed your stay and that everything went well. Your kind words mean a lot to our team, and we look forward to welcoming you back again soon. From The Management of Mercure Penang Beach

Customer review rating 4.5/5

Nor H. Z. Families - Confirmed reviews ALL

Very satisfied with this hotel, comfy bed, easy access from pool to beaches. I book room ocean view, very nice cause from our room can see sunrise😊.

Thank you for taking the time to rate us. We’re thrilled to know you enjoyed your stay and that everything went well. Your kind words mean a lot to our team, and we look forward to welcoming you back again soon. From The Management of Mercure Penang Beach

Customer review rating 2.0/5

W. N. W. A. H. Families - Confirmed reviews ALL

The room was spacious, but toilet quite smelly when we entering the room, the aircond 20 degree not cold feel like 26degree, pool, lobby and beach superb and staff was friendly even foreigner staff. Breakfast food taste was not like hotel restaurant and pricy not worth it to pay. Overall can improve and cozy area to stay

Thank you for taking the time to share your detailed feedback with us. We’re pleased to know that you found the room spacious and enjoyed our pool, lobby and beachfront areas. We’re also glad to hear that our team, including our international colleagues, made a friendly impression during your stay. We sincerely apologize for the unpleasant odour in the bathroom upon entering the room. We also regret that the air-conditioning did not provide the cooling comfort you expected, despite being set at 20°C. We will share these concerns with our Housekeeping and Engineering teams for further inspection and improvement. We also appreciate your honest comments regarding the breakfast quality and value. We are sorry that the taste and pricing did not meet your expectations. Your feedback will be shared with our Food & Beverage team for review. Thank you for recognizing the positive aspects of your stay while also highlighting areas where we can improve. We truly appreciate your constructive feedback and hope to provide you with a more comfortable and enjoyable experience on your next visit. From Management of Mercure Penang Beach

Customer review rating 5.0/5

Iylia A. A. Families - Confirmed reviews ALL

Ur staff very friendly. My request for simple deco for anniversary granted with nice view room.. im so happy

Thank you for taking the time to rate us. We’re thrilled to know you enjoyed your stay and that everything went well. Your kind words mean a lot to our team, and we look forward to welcoming you back again soon. From The Management of Mercure Penang Beach

Customer review rating 4.5/5

Nur A. B. H. Families - Confirmed reviews ALL

It was a great place for someone who need a break from having to work all year

Thank you for taking the time to rate us. We’re thrilled to know you enjoyed your stay and that everything went well. Your kind words mean a lot to our team, and we look forward to welcoming you back again soon. From The Management of Mercure Penang Beach

Customer review rating 5.0/5

Nurul S. B. Z. Families - Confirmed reviews ALL

Had a really nice stay at Mercure Penang and booked the Suite with Ocean View. The room was beautiful, comfortable, and the ocean view was definitely one of the highlights of the stay. The hotel itself is also very nice and has a pleasant atmosphere. The only downside was the parking situation. Parking at the hotel can be a little difficult, but there is additional parking available at another building right beside the hotel. You just need to walk a little, so it’s still manageable. Overall, I really enjoyed my stay, especially because the hotel is literally right in front of the sea. Waking up to the ocean view was definitely worth it. Would definitely consider staying here again!

Thank you for taking the time to rate us. We’re thrilled to know you enjoyed your stay and that everything went well. Your kind words mean a lot to our team, and we look forward to welcoming you back again soon. From The Management of Mercure Penang Beach

Customer review rating 5.0/5

Wan N. A. Families - Confirmed reviews ALL

Terbaik. I got super suite and the room very clean. I got ocean view. I happy because i kan make my parents happy.

Thank you for taking the time to rate us. We’re thrilled to know you enjoyed your stay and that everything went well. Your kind words mean a lot to our team, and we look forward to welcoming you back again soon. From The Management of Mercure Penang Beach

Customer review rating 4.5/5

Adam M. R. Couples - Confirmed reviews ALL

No need to bring extension plug cable from home,what the excellent service!

Thank you for taking the time to rate us. We’re thrilled to know you enjoyed your stay and that everything went well. Your kind words mean a lot to our team, and we look forward to welcoming you back again soon. From The Management of Mercure Penang Beach

Customer review rating 3.0/5

Nurul N. R. Solo - Confirmed reviews ALL

why i dont get the birthday compliments?? i already told at the trip special request i stay exactly on my birthday date so little disappointed but overall i will come back to stay at there...

Customer review rating 4.5/5

Nur I. Q. Families - Confirmed reviews ALL

I CAME FOR AN INDIAN BEACH WEDDING. I WOULD HIGHLY SUGGEST FOR MERCURE PENANG TO INVEST ON FIXING OR EXTEND A SHADE / OR ROOF INCASE IT RAINS OR DURING OUR EVENT IT WAS SCHORCHING HOT. THE EXTENSION ROOF WOULD REALLY MAKE ALOT OF CHANGES. NOT MANY CAN STAND THE HOT WEATHER ESP THE ELDERLY.

Thank you for taking the time to rate us. We’re thrilled to know you enjoyed your stay and that everything went well. Your kind words mean a lot to our team, and we look forward to welcoming you back again soon. From The Management of Mercure Penang Beach

Customer review rating 1.0/5

Wise J. Families - Confirmed reviews ALL

Worst experience I’ve had from an Accor property. Hotel was filthy, ambiance was poor. Hotel was hold a function in the hotel lobby which made it unusable for other guests. Beach access unclean , room tired and is desperate need of refurb.

Customer review rating 1.0/5

Ian L. Business - Confirmed reviews ALL

This isn't positive feedback. It was actually one of my worst experiences in a hotel from an international chain. I say this in the context of someone who travels regularly each month for work, so please understand I share my feedback as someone who has actually travelled, not as an individual on his first ever vacation. It was a sour start from the get-go. Check-in was a 45-minute wait. There was no priority queue for ALL members, and none of the ALL Gold benefits were accorded or recognised. No one seemed motivated to solve that problem either. After finally making it to the room, it's obvious the team cleaned in a hurry. The room was "fine" - but I wouldn't call it "clean". Even arriving with my suitcase, just moving it into place caused dust on the ground to visibly move. I'm not expecting to eat off the floor; but neither should there be such a layer of dust and dirt. But it wasn't just Rooms; F&B was also a disaster. Eventually, I made it to the bar for the welcome drink. It was the least-welcoming bar I'd walked into. I couldn't even tell it was open. The layout also seemed like wasted space where the whole sitting area didn't really allow for much of a view - everything was blocked by some kind of tentage. And the bar ran out of soda water. It may be a consumable, but it's not one with a short shelf-life. I will never understand how a bar runs out of soda water. Signage was also out of date. The front of the bar had a huge sign showing its opening hours. But upon speaking with the staff, it turns out the bar actually was now open on Mondays - despite what the big sign in the front says. The next morning, I went into the outlet for a coffee. The man told me they only did espresso-style coffees - no problem at all. I ordered an iced latte. He then gets an espresso shot from the machine, pours it into the cup - then takes a carton of UHT milk out of the fridge and basically dumps it in. That's really not a latte. On so many levels. Threw it away halfway through, someone should really give that a try. I wouldn't sell it. To add a bit of positivity to this feedback: I do, however, wish to compliment Sam (Front Office) and the two bartenders whose names I never caught. All 3 were charming, warm, and friendly, and it's clear to see why they entered hospitality, and why they choose to remain. I enjoyed my interactions with all 3 of them wholeheartedly, and hope they never lose their spark. Overall, in summary, the Mercure Penang runs like it's been given up on, and that everything is just hanging on for dear life hoping to get by on its own mediocrity and indifference. Which is a shame, it has so much potential to be an amazing property.

Customer review rating 4.5/5

Zasya Z. A. Families - Confirmed reviews ALL

Rooms are comfortable and clean. Housekeeping staff did good job on the cleaning and accommodative. The breakfast food spread despite the good variety and choices; however, the tastes were not quite to the hotel standard.

Thank you for taking the time to rate us. We’re thrilled to know you enjoyed your stay and that everything went well. Your kind words mean a lot to our team, and we look forward to welcoming you back again soon. From The Management of Mercure Penang Beach

Customer review rating 5.0/5

Marliana L. Couples - Confirmed reviews ALL

Okay, I seriously don’t know how to put this into words, but I’m SOOOO HAPPY!!! 🥹❤️ All I wanted was to celebrate my husband’s birthday nicely… and Mercure really understood the assignment! 😆🙌🏻 We got the room we were hoping for, with the beautiful view we had been dreaming of 🥹🌊❤️ And thennn… we were surprised with a complimentary birthday cake too! 🎂😭 Aduhhh, small things like this really mean a lot to us. Honestly, I was sooo touched sampai rasa nak sobsob kejap 🥹😂❤️ Thank you, Mercure, for making my husband’s birthday celebration extra special and for fulfilling our request. Everything just made our stay even more memorable! 🫶🏻 Definitely not our last visit… we’ll be back again! 😝❤️ Thank you for making this wifey and her MERDEKA birthday boy very, very happy! 🎂🥳🫶🏻

Other web-users rate our hotel

  • 1,204 reviews 8.2/10 Location
  • 2,303 reviews 7.6/10 Room
  • 1,475 reviews 6.8/10 Service
  • 43 reviews 5.4/10 WiFi
  • 928 reviews 6.3/10 Cleanliness
  • 854 reviews 8.8/10 Beach
  • 589 reviews 7.7/10 Breakfast
  • 7 reviews 10/10 Sustainability

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