Mercure Penang Beach 4 stars

Customer review rating (ALL Rating) 4.1/5 1,110 reviews

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Mercure Penang Beach - Image 1
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505 Jalan Tanjung Bungah, TANJUNG BUNGAH, 11200 PENANG, Malaysia

Description

Hotel extras

  • The rooms at Mercure Penang Beach feature breathtaking views of the Andaman Sea.

  • The hotel provides direct access to the beach.

  • Perfect for team building activities, leisure events and open concept weddings.

  • For alternative dining options, room service is available on site

  • Our accommodation is open for fully vaccinated guest with LOW RISK status on the MySejahtera.

Our accommodation(s)

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Hotel location

Mercure Penang Beach

505 Jalan Tanjung Bungah, TANJUNG BUNGAH
11200 PENANG
Malaysia

GPS:5.4638, 100.3019

Telephone
Fax +60 4-371 8802

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

The Ombak

Start the day with a tasty breakfast. Enjoy local Malaysian and International cuisine at The Ombak, which features stunning ocean views. Open for breakfast and lunch. Drive thru menu currently available.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,110 reviews

TripAdvisor Rating  4.0/5  1,670 reviews

Certificate of excellence 2024

Good location for business travellers

Customer review rating 4.0/5

Abdullah M. Business - Confirmed reviews ALL

Attenuative front office staff

Dear Abdullah Zaharudin A., We very much appreciate your comments regarding your stay at the Mercure Penang Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gerard Chan Resort Manager

Well located

Customer review rating 4.5/5

Divi Families - Confirmed reviews ALL

Well located with great amenities. The hotel was clean and well managed.

Dear Divya D., We very much appreciate your comments regarding your stay at the Mercure Penang Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gerard Chan Resort Manager

Great place if you plan not to be in the room for long

TripAdvisor rating 2.0/5

742harinders Families - TripAdvisor review

As an An Accor member we booked two nights here and got to use our voucher, second night free. Next time will opt to use it elsewhere. The hotel was not up to the Mercure standard. However, we booked last minute and were lucky to get a room, so thankful for that. The quality of the room was very poor, it was dusty and that was evident as my son who has Allergies was sneezing and his eyes had puffed up. The bathroom was clean but needed some touching up like painting the doors. Having stayed at the Sofitel the week before in Kuala Lumpur the Mercure was definitely not a pleasant stay for me. The Selection of breakfast was good, but I was disappointed with having nowhere to sit nevertheless the breakfast stuff on duty were accommodating. One thing that could be beneficial is the seating arrangement during breakfast, as outside there is a beautiful spot overlooking the sea, unfortunately these tables that were able to seat four, were being occupied by couples or single people having breakfast. Overall, the price is fair.

Dear 742harinders, Thank you for taking the time to share your feedback about your recent stay with us. We truly appreciate your insights, especially as an Accor member. We’re glad to hear you enjoyed the breakfast selection and found our staff accommodating. However, we sincerely apologize for the issues you encountered during your stay, particularly with the cleanliness of your room and the uncomfortable experience at breakfast. Your son’s allergy concerns are especially important to us, and we will address the housekeeping issues you highlighted to ensure a more thorough cleaning process in the future. We also appreciate your suggestion regarding the seating arrangements during breakfast. We will certainly consider how we can maximize the seating options to enhance our guests' dining experience, particularly taking advantage of the beautiful outdoor areas. Your feedback is invaluable in helping us improve our services. We hope you might give us another chance in the future, as we would love the opportunity to provide you with a stay that meets your expectations. Thank you once again for your review, and we wish you all the best in your future travels. Sincerely, Gerard Chan Resort Manager

Wonderful Stay.

Customer review rating 4.5/5

Ek L. Couples - Confirmed reviews ALL

Wonderful. A great hotel with friendly staff and mostly a cool place to relax with the city nearby. Will be back soon.

Dear , E., We very much appreciate your comments regarding your stay at the Mercure Penang Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gerard Chan Resort Manager

Comfortable room

Customer review rating 4.0/5

Amani H. Families - Confirmed reviews ALL

Comfortable and beautiful view

Dear Nurul H., We very much appreciate your comments regarding your stay at the Mercure Penang Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gerard Chan Resort Manager

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Other web-users rate our hotel

  • 1,551 reviews 7.7/10 Location
  • 2,526 reviews 7.8/10 Room
  • 1,608 reviews 6.5/10 Service
  • 50 reviews 5.2/10 WiFi
  • 1,104 reviews 6.6/10 Cleanliness
  • 1,096 reviews 8.8/10 Beach
  • 837 reviews 6.3/10 Breakfast
  • 632 reviews 5.2/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.