Mercure Penang Beach 4 stars

Customer review rating (ALL Rating) 4.0/5 1,142 reviews

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Mercure Penang Beach - Image 1
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505 Jalan Tanjung Bungah, TANJUNG BUNGAH, 11200 PENANG, Malaysia

Description

Hotel extras

  • The rooms at Mercure Penang Beach feature breathtaking views of the Andaman Sea.

  • The hotel provides direct access to the beach.

  • Perfect for team building activities, leisure events and open concept weddings.

  • For alternative dining options, room service is available on site

Our accommodation(s)

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Hotel location

Mercure Penang Beach

505 Jalan Tanjung Bungah, TANJUNG BUNGAH
11200 PENANG
Malaysia

GPS:5.4638, 100.3019

Telephone
Fax +60 4-371 8802

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

The Ombak

Start the day with a tasty breakfast. Enjoy local Malaysian and International cuisine at The Ombak, which features stunning ocean views. Open for breakfast and lunch. Drive thru menu currently available.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  1,142 reviews

TripAdvisor Rating  3.8/5  1,707 reviews

Poor maintenance, poor service levels, little value for money

TripAdvisor rating 1.0/5

JanaLHB TripAdvisor review

Hotel rooms have poor maintenance. Blocked drains. Door fraying and falling apart. Walls and ceiling painting poorly patched up, mould growing on ceiling. Pull out bed the worst we have ever had no padding and all springs. Poor service levels across the hotel. The staff do not appear to enjoy their jobs. Breakfast - do not recommend. Items not refreshed and always empty. Buy elsewhere. Low quality food and staff do not prioritise customer service. Only thing we recommend is the ocean view from the ocean side of the hotel. Disappointing for the premium price paid. Little value for money.

Customer review rating 4.5/5

Tan K. C. Friends - Confirmed reviews ALL

The check in experience is a good service. The hotel location is very ideal. Sea front is a bonus. I recommend to stay in this hotel.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, yoges

Customer review rating 5.0/5

Michael K. Families - Confirmed reviews ALL

Comfortable rooms and beds. Sea view room very good. Hotel very busy at weekends but all happy family and company groups

Customer review rating 5.0/5

Khea T. N. Friends - Confirmed reviews ALL

Beautiful hotel with rooms and view! Service was above excellent too. We even had our welcome drink upgraded as their bar was not open on Mondays during our stay. Will go again!

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Warm regards, Yogeswaran L. Operations Manager

Customer review rating 3.5/5

Dennis L. Friends - Confirmed reviews ALL

It's not bad. It's located in a nice place. However, breakfast zone is small, so it's hectic everyday. If you come to have a relax vacation, it's not for this hotel.

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Other web-users rate our hotel

  • 1,329 reviews 8.2/10 Location
  • 2,400 reviews 7.5/10 Room
  • 1,545 reviews 6/10 Service
  • 61 reviews 4.7/10 WiFi
  • 992 reviews 6/10 Cleanliness
  • 981 reviews 8.8/10 Beach
  • 711 reviews 7.3/10 Breakfast
  • 523 reviews 5.4/10 Food

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Angsana Teluk Bahang, Penang 5 stars

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