Customer review rating 4.2/5 759 reviews
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The rooms at Mercure Penang Beach feature breathtaking views of the Andaman Sea.
The hotel provides direct access to the beach.
Perfect for team building activities, leisure events and open concept weddings.
International dishes can be enjoyed at The Ombak.
For alternative dining options, room service is available on site
Check-in from 15h00
Check out up to 12h00
Paying
505 Jalan Tanjung Bungah
TANJUNG BUNGAH
11200 penang
malaysia
Check-in from 15h00
Check out up to 12h00
Mercure Penang Beach features 220 cosy rooms and a wide variety of room configurations, overlooking the Andaman Sea. Perfect for rest and relaxation.
Number of meeting rooms: 4
Maximum size: 532 m²
Maximum capacity: 500 people
Maximum banquet capacity: 350 people
Below my normal expectation
Vincent C. Business - 25/02/2021 Confirmed reviews ALL
Although during MCO it’s tough but certain services shouldn’t be lack off. Overall stay were as normal but with certain services being taken off. Lunch and dinner services is no longer available as well as room services which I would feel it’s quite important especially for those that don’t wish to go out.
Excellent room and well appointed. Views from the room and the breakfast verandah were most pleasant.
David Business - 24/02/2021 Confirmed reviews ALL
After the initial confusion of where I was to stay, the Mercure or Tanjung Point the experience was excellent given the Covid restrictions in place. Service from the front of office and restaurant staff was highly efficient and extremely polite. Would stay at the Mercure again when I need to visit Penang.
Good Stay, strategic locations
Syuhaida K. Families - 07/01/2021 Confirmed reviews ALL
The only downside was : - pool is full of sand. No control of number of pax (pandemic time) - had to wait for rooms to be ready. We arrived at 7.30pm - rooms was ready by 10pm
Not up to accor standard
OnAir47578261621 06/01/2021 TripAdvisor review
As a platinum member, i felt not very good in this 2nights trip. and there got couple of feedback i hope it can be improved next. 1. Long waiting 2 hours for check in 2. 1st night didnt upgrade my room 3. No hightea and happy hour be covered 4. No welcome fruit be prepared. 5, No welcome letter or services related note 6. Room didn't clean well(oil and grease can be found on the floor) 7.soundproof very poor (can hear baby cry at the midnight)
Disappointed
Anonymous Families - 04/01/2021 Confirmed reviews ALL
1) Pricing not competitive. I managed to find a cheaper rate (as compared to ALL app) via an external booking engine and called up the property to inform of such but unfortunately, I was asked to go ahead and book my stay with the external website instead of trying to help ALL Gold member to find a consensus solution. I am quite disappointed with this stance. 2) The beach located near the property is filthy! There were plastics, used personal items, food containers etc. everywhere! 3) The water dispenser in the gym was faulty. Went and alert the concierge twice, and even flagged down a staff once on this but after 3 hours, it was still not rectified...
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