Mercure Penang Beach 4 stars

Customer review rating (ALL Rating) 4.1/5 1,170 reviews

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Description

Hotel extras

  • The rooms at Mercure Penang Beach feature breathtaking views of the Andaman Sea.

  • The hotel provides direct access to the beach.

  • Perfect for team building activities, leisure events and open concept weddings.

  • For alternative dining options, room service is available on site

  • Our accommodation is open for fully vaccinated guest with LOW RISK status on the MySejahtera.

Our accommodation(s)

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Hotel location

Mercure Penang Beach

505 Jalan Tanjung Bungah, TANJUNG BUNGAH
11200 PENANG
Malaysia

GPS:5.4638, 100.3019

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

The Ombak

Start the day with a tasty breakfast. Enjoy local Malaysian and International cuisine at The Ombak, which features stunning ocean views. Open for breakfast and lunch. Drive thru menu currently available.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,170 reviews

TripAdvisor Rating  4.0/5  1,668 reviews

Certificate of excellence 2024

Great location, amazing staff and happy with room

Customer review rating 5.0/5

Jamie-lee Solo - Confirmed reviews ALL

Such a beautiful place to stay right on the beach. Easy to get around. Amazing Turkish and Arabic restaurant across the road, loved the pool and the staff were exceptional.

Dear Jamie-Lee W., We very much appreciate your comments regarding your stay at the Mercure Penang Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gerard Chan Resort Manager

Excellent location and good value for money

Customer review rating 4.5/5

Rs Solo - Confirmed reviews ALL

Beachfront location with easy reach of Georgetown and Batu Ferringhi. Standard rooms, with great view and clean. Very congenial staff, i.e. front office, housekeeping, restaurant and bar. Appears well managed.

Dear Robert S., We very much appreciate your comments regarding your stay at the Mercure Penang Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gerard Chan Resort Manager

Comfort Stay

Customer review rating 5.0/5

Siti N. B. R. Families - Confirmed reviews ALL

Our room very comfortable and big & the sea view from our room was impressive. We also enjoyed the delicious & variety breakfast and also loved the convenient location. Complimentary service is also fast.

Dear Siti N. R., We very much appreciate your comments regarding your stay at the Mercure Penang Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gerard Chan Resort Manager

Pleasant experience with room for improvement

Customer review rating 3.5/5

Nik Families - Confirmed reviews ALL

Overall pleasant stay. Lovely rooms. Melissa fr the front desk was helpful as we checked in quite late in the night. The breakfast spread at the coffee house needs to be improved and relooked. Also the staff on duty insisted to see the receipt fr breakfast payment although we told him its with us while we were getting our food.

Dear Nik Melati N., We very much appreciate your comments regarding your stay at the Mercure Penang Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gerard Chan Resort Manager

NICE AND CLEAN BEACH RIGHT INFRONT OF THE HOTEL

Customer review rating 3.5/5

K. C. Couples - Confirmed reviews ALL

i AM HOLDING ACCOR GOLD MEMBER, ALTHOUGH YOU UPGRADE FACING THE SEA (THANKS) BUT THE ROOM GIVEN IS RIGHT INFRONT OF THE LIFT. FIRST THE MATTRESS IS NOT SO COMFORTABLE, TOILET IS NOT SO CLEAN AND THE DRINKING WATER TAP IS SHAKING (NOT SCREW TIGHT OR ?). I HAD BOOKED THIS HOTEL FOR MANY OCCASSION AND SO FAR THIS TIME I DID NOT LIKE THE ROOM CONDITIONS.

Dear Chee Hua K., We very much appreciate your comments regarding your stay at the Mercure Penang Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gerard Chan Resort Manager

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Other web-users rate our hotel

  • 1,549 reviews 7.6/10 Location
  • 2,492 reviews 7.9/10 Room
  • 1,604 reviews 6.4/10 Service
  • 50 reviews 5.4/10 WiFi
  • 1,087 reviews 8.7/10 Beach
  • 1,078 reviews 6.6/10 Cleanliness
  • 835 reviews 6.3/10 Breakfast
  • 626 reviews 5/10 Food

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