Mercure Penang Beach 4 stars

Customer review rating (ALL Rating) 4.0/5 1,233 reviews

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Description

Hotel extras

  • The rooms at Mercure Penang Beach feature breathtaking views of the Andaman Sea.

  • The hotel provides direct access to the beach.

  • Perfect for team building activities, leisure events and open concept weddings.

  • For alternative dining options, room service is available on site

Our accommodation(s)

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Hotel location

Mercure Penang Beach

505 Jalan Tanjung Bungah, TANJUNG BUNGAH
11200 PENANG
Malaysia

GPS:5.4638, 100.3019

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

The Ombak

Start the day with a tasty breakfast. Enjoy local Malaysian and International cuisine at The Ombak, which features stunning ocean views. Open for breakfast and lunch. Drive thru menu currently available.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  1,233 reviews

Customer review rating 5.0/5

Nur R. M. Families - Confirmed reviews ALL

Very recommended location strategic,room is big,comfort,food is delicious,staff very friendly

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Yogeswaran L. Operations Manager

Customer review rating 4.0/5

Siew L. Y. Families - Confirmed reviews ALL

nice location n value for money

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Yogeswaran L. Operations Manager

Customer review rating 4.0/5

Malisa S. S. Couples - Confirmed reviews ALL

Love the location and the hospitality. But there is still room for improvements.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Yogeswaran L. Operations Manager

Customer review rating 2.0/5

Adnan H. Couples - Confirmed reviews ALL

Room cleaning standards not the best. Breakfast bar was untidy. Had to haggle with staff for small things like olive oil etc. which reflects the mindset of the people managing them. Same experience at reception when we asked for an hour late checkout despite being a Gold member with ALL Accor.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Yogeswaran L. Operations Manager

Customer review rating 4.5/5

Susan A. R. Couples - Confirmed reviews ALL

we enjoyed our stay, no issues

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Yogeswaran L. Operations Manager

Other web-users rate our hotel

  • 1,246 reviews 8.1/10 Location
  • 2,317 reviews 7.4/10 Room
  • 1,486 reviews 5.8/10 Service
  • 61 reviews 3.6/10 WiFi
  • 963 reviews 5.9/10 Cleanliness
  • 920 reviews 8.8/10 Beach
  • 652 reviews 7.1/10 Breakfast
  • 496 reviews 5.8/10 Food

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