Mercure Penang Beach 4 stars

Customer review rating (ALL Rating) 4.1/5 1,339 reviews

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Mercure Penang Beach - Image 1
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505 Jalan Tanjung Bungah, TANJUNG BUNGAH, 11200 PENANG, Malaysia

Description

Hotel extras

  • The rooms at Mercure Penang Beach feature breathtaking views of the Andaman Sea.

  • The hotel provides direct access to the beach.

  • Perfect for team building activities, leisure events and open concept weddings.

  • For alternative dining options, room service is available on site

Our accommodation(s)

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Hotel location

Mercure Penang Beach

505 Jalan Tanjung Bungah, TANJUNG BUNGAH
11200 PENANG
Malaysia

GPS:5.4638, 100.3019

Telephone
Fax +60 4-371 8802

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

The Ombak

Start the day with a tasty breakfast. Enjoy local Malaysian and International cuisine at The Ombak, which features stunning ocean views. Open for breakfast and lunch. Drive thru menu currently available.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.1/5  1,339 reviews

Customer review rating 2.5/5

Nazihah H. Couples - Confirmed reviews ALL

The receptionist not organize Parking is troublesome Breakfast not worth it and the waiter pick up our plates when we are not done eating yet Only satisfied with the room

Customer review rating 3.5/5

Chee C. T. Couples - Confirmed reviews ALL

Staff helping with check in is not familiar with Accor reservation. Had spent quite a bit longer to sort out the prepayment. Even when collecting tourism tax, also didn't collect properly.

Customer review rating 2.0/5

Nur S. A. A. A. Families - Confirmed reviews ALL

Just a place for you to stay the night. nothing to brag about. I’d been to few Mercure before Langkawi, Jakarta, even Ibis in Budapest have a good service. Don’t really feel welcome. staff lack of communication skills. Im a silver member and believe they can look up on their system. I shouldn’t be the one asking about the welcome drinks. understand it’s a busy period since school holiday and long weekend public holidays but information about the hotel, facilities, check in/out, cafe and bar operation hours, parking and most important part where should i claim the welcome drinks should be communicated during check in process. I am a guest and it’s my first here. I totally don't know about your place. I had to pay RM14 for the parking since I didn’t know I can claim it. They know I drive there since they took down my plate number but nothing was informed about the parking during check in process. —had dinner at the hotel cafe and food preparation take longer. i would say it just a moderate crowd that time. only the outside table were occupied. During payment, cashier have a problem with post system and making guest wait longer just for the receipt and it should be communicated properly with the guest. I believe the guest would understand but the staff doesn’t seem apologetic enough for making guest to wait. Guest in front of me looks displeased and frustrated.

Customer review rating 5.0/5

Scha A. Families - Confirmed reviews ALL

All well

Customer review rating 5.0/5

Nur A. R. Families - Confirmed reviews ALL

best experience, hotel very near to pantai and kids really enjoy it

Other web-users rate our hotel

  • 1,213 reviews 8.1/10 Location
  • 2,304 reviews 7.4/10 Room
  • 1,457 reviews 6/10 Service
  • 50 reviews 4.2/10 WiFi
  • 942 reviews 6.1/10 Cleanliness
  • 884 reviews 8.8/10 Beach
  • 639 reviews 7.2/10 Breakfast
  • 345 reviews 6.5/10 Value

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