Mercure Penang Beach

Mercure Penang Beach 4 stars

Customer review rating (ALL Rating) 4.1/5 1,115 reviews

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Hotel extras

  • The rooms at Mercure Penang Beach feature breathtaking views of the Andaman Sea.

  • The hotel provides direct access to the beach.

  • Perfect for team building activities, leisure events and open concept weddings.

  • For alternative dining options, room service is available on site

  • Our accommodation is open for fully vaccinated guest with LOW RISK status on the MySejahtera.

Hotel location

Mercure Penang Beach

505 Jalan Tanjung Bungah, TANJUNG BUNGAH
11200 PENANG
Malaysia

GPS:5.4638, 100.3019

Telephone +60 4-371 8888

Fax +60 4-371 8802

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

The Ombak

Start the day with a tasty breakfast. Enjoy local Malaysian and International cuisine at The Ombak, which features stunning ocean views. Open for breakfast and lunch. Drive thru menu currently available.

Our accommodation(s)

Mercure Penang Beach features 220 cosy Non Smoking rooms and a wide variety of room configurations, overlooking the Andaman Sea. Perfect for rest and relaxation.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,115 reviews

TripAdvisor Rating  4.0/5  1,526 reviews

Cute property

TripAdvisor rating 5.0/5

joshdes Solo travel - TripAdvisor review

My 2nd time staying in this property. The first being pre COVID and it's nice to return again. Nothing much has changed, except for friendlier staff at the breakfast room, in particular Maria. Affable lady who never failed to brighten my mornings. Nice amenity and room upgrade upon my check-in. I love the sea view from my bed. Happy to stay here again.

The best ever

Customer review rating 5.0/5

Nana Families - Confirmed reviews ALL

First time stay hotel ni. So far best, dari facilities sampai la ke staff. Must give credit to all staff. Dari receptionist smpai la ke bell boy. Semua ok. Bersih, furniture elok and sepanjang corridor nak ke bilik wangi. Plus pool and pantai dekat je.. highly recommended untuk siapa yang ada anak.. i akan repeat stay this hotel again.. tqsm for your service. Good job team 👏

Dear Ms NAZLIATUL N., We very much appreciate your comments regarding your stay at the Mercure Penang Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Become an ALL member to receive more benefits when you come stay with us again. Click the link below to join now: https://all.accor.com/enroll-loyalty/index.en.shtml#/verify-email?contextparam=B4R7∨igin=self-enroll Sincerely, Izza Marcom & Admin

Confused check in

Customer review rating 4.0/5

Mr D. B. Couples - Confirmed reviews ALL

Dear Sir Whilst our short stay was pleasant enough we felt that the Mecure in Penang was not conjusive for long stay guests. The wife and and are in enang for 34 days so not having a balcony and the rooms being rather on the small side we felt hemmed in. The pool area was nice but not enough area to relax in and very sparse on shade, we also noted 3 large pool type umbrellas were elsewhere and could have been utilised situated by the poolside to provide extra shade. The payment at check in in my mind was rather confusing. I paid the full ammount on my credit card, which was explained would be pending, not being charged to my account. I discovered later that it had been shown on my credit card details on my phone that it had in fact been deducted thus reducing the ammount I could spend. After I checked out and relocated to another hotel I came to check in using the same credit card and to dismay it refused saying refused not enough funds VERY embaressing. i then had to use another card that i did not want to use as this one charges me to use it abroad. although now it has righted itself it was not much used to me at the time. i now have to wait to see how much my bank will charge me for using the card that I did not want to use initially. Perhaps some can explain to me what went wrong at check in. Thank you. Regards Mr D B..

Good view, appalling front desk, gym equipment weren’t well kwpt

Customer review rating 2.0/5

Fitria K. Solo - Confirmed reviews ALL

The front desk is not friendly at all. I ended up getting annoyed at her, and accidentally scolded her. I don’t feel welcome

Dear FITRIANOVIANI HAJI K., Thank you for taking the time to tell us about your experience at the Mercure Penang Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies for the inconveniences. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Izza Marcom & Admin

A fun experience

Customer review rating 5.0/5

Zhen Families - Confirmed reviews ALL

The staff are very nice and friendly. A lot of food option. Well located. The place very clean. We enjoy fishing and collect the clams.

Dear FUZHEN A., We very much appreciate your comments regarding your stay at the Mercure Penang Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Izza Marcom & Admin

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Other web-users rate our hotel

  • 632 reviews 6.6/10 Location
  • 1,046 reviews 7.7/10 Room
  • 690 reviews 6.3/10 Service
  • 14 reviews 7.8/10 WiFi
  • 411 reviews 6.2/10 Cleanliness
  • 367 reviews 8.4/10 Beach
  • 246 reviews 4.8/10 Breakfast
  • 160 reviews 5.4/10 Value

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