Mercure Penang Beach 4 stars

Customer review rating (ALL Rating) 4.1/5 1,766 reviews

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Description

Hotel extras

  • The rooms at Mercure Penang Beach feature breathtaking views of the Andaman Sea.

  • The hotel provides direct access to the beach.

  • Perfect for team building activities, leisure events and open concept weddings.

  • For alternative dining options, room service is available on site

Our accommodation(s)

Book this hotel
Room 1

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • Data port in room
  • Optical fiber
  • RJ 11 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Iron

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
  • 3 pers. max
  • 28 m² / 301 sq ft
  • Bedding 2 x Twin bed(s)
  • Views: City View or Hills view

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • Data port in room
  • Optical fiber
  • RJ 11 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Iron

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • Data port in room
  • Optical fiber
  • RJ 11 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Iron

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk

Hotel location

Mercure Penang Beach

505 Jalan Tanjung Bungah, TANJUNG BUNGAH
11200 PENANG
Malaysia

GPS:5.4638, 100.3019

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 220 rooms
  • 2 rooms for people with reduced mobility
  • 21 connecting rooms
  • 220 non-smoking rooms
  • 6 floors

Languages spoken at the hotel

  • English
  • Indonesian
  • Chinese Mandarin

Reduced mobility Facilities

100% Non Smoking Property

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

  • Air Conditioning

Concierge

  • Concierge

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Breakfast à la carte

Business

4 Meeting rooms

Well-being

Pool

  • Outside
  • On site

Fitness centre

  • On site

Sports and leisure

Private beach

  • On site

Private beach

  • Nearby

Gym

  • On site

Gym

  • Nearby
  • On site
  • Outdoor parking
  • Private

The Ombak

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Non Smoking Area
  • Terrace
  • Exceptional View
  • Meals by the swimming Pool

Payment

  • Cash
  • Credit card
  • Other

Credit cards

  • Mastercard
  • Visa

Accommodate food

  • Brunch
  • Children menu
  • Halal menu
  • Vegetarian menu

Start the day with a tasty breakfast. Enjoy local Malaysian and International cuisine at The Ombak, which features stunning ocean views. Open for breakfast and lunch. Drive thru menu currently available.

M Bar provides a relaxing ambiance and magnificent sea view with soothing background music. An ideal escape after a hectic week. Daily happy hours from 4pm till midnight. Live Band every Fridays & Saturdays.

Our well equipped fitness centre is opens from 0700hours to 2300hours a day and exclusively available for in house guests.

Our team of Mercure Penang Beach event planners can make your perfect wedding become a reality. The Lobby Patio is perfect for open concept weddings overlooking the ocean.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,766 reviews

Customer review rating 4.5/5

Shao Y. T. Couples - Confirmed reviews ALL

Dear Guest, Thank y. for taking the time to rate us. We’re thrilled to know y. enjoyed your stay and that everything went well. Your kind words mean a lot to our team, and we look forward to welcoming y. back again soon. From The Management of Mercure Penang Beach

Customer review rating 4.5/5

Tony C. Couples - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to rate us. We’re thrilled to know you enjoyed your stay and that everything went well. Your kind words mean a lot to our team, and we look forward to welcoming you back again soon. From The Management of Mercure Penang Beach

Customer review rating 5.0/5

Ahmad Y. R. Families - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to rate us. We’re thrilled to know you enjoyed your stay and that everything went well. Your kind words mean a lot to our team, and we look forward to welcoming you back again soon. From The Management of Mercure Penang Beach

Customer review rating 3.5/5

Boon T. T. Couples - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to rate us. We’re thrilled to know you enjoyed your stay and that everything went well. Your kind words mean a lot to our team, and we look forward to welcoming you back again soon. From The Management of Mercure Penang Beach

Customer review rating 4.5/5

Syahira M. T. Families - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to rate us. We’re thrilled to know you enjoyed your stay and that everything went well. Your kind words mean a lot to our team, and we look forward to welcoming you back again soon. From The Management of Mercure Penang Beach

Dear Guest, Thank y. for taking the time to rate us. We’re thrilled to know y. enjoyed your stay and that everything went well. Your kind words mean a lot to our team, and we look forward to welcoming y. back again soon. From The Management of Mercure Penang Beach

Customer review rating 4.5/5

Tony C. Couples - Confirmed reviews ALL

Convenient and relexing

Dear Guest, Thank you for taking the time to rate us. We’re thrilled to know you enjoyed your stay and that everything went well. Your kind words mean a lot to our team, and we look forward to welcoming you back again soon. From The Management of Mercure Penang Beach

Customer review rating 5.0/5

Ahmad Y. R. Families - Confirmed reviews ALL

Definitely worth staying at this hotel! The room was comfortable and spacious enough for the whole family. The beach was great too – just head down from the lobby and you're right at the beach. The swimming pool was enjoyable, and the breakfast was definitely worth it. Highly recommended!

Dear Guest, Thank you for taking the time to rate us. We’re thrilled to know you enjoyed your stay and that everything went well. Your kind words mean a lot to our team, and we look forward to welcoming you back again soon. From The Management of Mercure Penang Beach

Customer review rating 3.5/5

Boon T. T. Couples - Confirmed reviews ALL

Please refer to my Google review of my stay under "edtayjb."

Dear Guest, Thank you for taking the time to rate us. We’re thrilled to know you enjoyed your stay and that everything went well. Your kind words mean a lot to our team, and we look forward to welcoming you back again soon. From The Management of Mercure Penang Beach

Customer review rating 4.5/5

Syahira M. T. Families - Confirmed reviews ALL

The view and breakfast was relly satisfied. The room was cleaned just the tv need to upgrade to Netflix

Dear Guest, Thank you for taking the time to rate us. We’re thrilled to know you enjoyed your stay and that everything went well. Your kind words mean a lot to our team, and we look forward to welcoming you back again soon. From The Management of Mercure Penang Beach

Customer review rating 4.0/5

Raihana S. M. R. Families - Confirmed reviews ALL

room very comfortable, food wad good and delicious. the view was amazing, love it. the only thing to improve is the kids club. need to improve the kids club hygiene and toys

Dear Guest, Thank you for taking the time to rate us. We’re thrilled to know you enjoyed your stay and that everything went well. Your kind words mean a lot to our team, and we look forward to welcoming you back again soon. From The Management of Mercure Penang Beach

Customer review rating 5.0/5

Ain D. P. Friends - Confirmed reviews ALL

best

Customer review rating 5.0/5

Sharifah S. Families - Confirmed reviews ALL

Beautiful and so good

Dear Sharifah S., Thank you for taking the time to rate us. We’re thrilled to know you enjoyed your stay and that everything went well. Your kind words mean a lot to our team, and we look forward to welcoming you back again soon. From The Management of Mercure Penang Beach

Customer review rating 5.0/5

Akmal M. S. Families - Confirmed reviews ALL

Value for money, clean, nice beach sea front, great food and location. Just enjoy the holiday

Dear Guest, Thank you for taking the time to rate us. We’re thrilled to know you enjoyed your stay and that everything went well. Your kind words mean a lot to our team, and we look forward to welcoming you back again soon. From The Management of Mercure Penang Beach

Customer review rating 3.5/5

Vladimir T. Solo - Confirmed reviews ALL

Refurbished hotel ok. Good helpful staff. Ok location, close to the city. Not good food in restaurant, but staff do their best. You would not sit in the bar, too cold and not cosy at all.

Dear Guest, Thank you for sharing your feedback. We are glad that you appreciated our helpful staff, refreshed hotel environment and convenient location. We sincerely apologize that the restaurant food and bar atmosphere did not meet your expectations. Your comments will be shared with our Food & Beverage team for review and improvement. We appreciate your feedback and hope to welcome you back for a better experience. From Management of Mercure Penang Beach

Customer review rating 4.5/5

Soria I. Families - Confirmed reviews ALL

staff very good and helpful check in process fast even lot of guest . Facilities very good

Dear Guest, Thank you for taking the time to rate us. We’re thrilled to know you enjoyed your stay and that everything went well. Your kind words mean a lot to our team, and we look forward to welcoming you back again soon. From The Management of Mercure Penang Beach

Customer review rating 4.5/5

Nurul R. A. A. N. Couples - Confirmed reviews ALL

All best however, malam ada bar kat bawah the music so loud until late night. We stay at 2nd floor that time. We came during I think they celebrated halloween I don’t know.

Dear Guest, Thank you for your feedback. We are glad that you enjoyed your overall stay. However, we sincerely apologize for the loud music from our bar that disturbed your rest, especially as you were staying on the second floor. Your feedback will be shared with our team to review noise management during events and ensure a more comfortable stay for our guests. We appreciate your comments and hope to welcome you back for a better experience. From Management of Mercure Penang Beach

Customer review rating 2.0/5

Tuck K. L. Couples - Confirmed reviews ALL

Hotel is generally fine at convenient location. What irked me was the noise. Mistake to have so called Garden view which has next to main road and the traffic noise was on throughout the night. As there is a traffic lights in front of hotel, motorbikes tend to accelerate and cause a racket. The drilling noise for hotel renovation during the day doesn't help either.

Customer review rating 4.0/5

Wan N. B. W. Families - Confirmed reviews ALL

All good

Dear Wan N. B. W., Thank you for taking the time to rate us. We’re thrilled to know you enjoyed your stay and that everything went well. Your kind words mean a lot to our team, and we look forward to welcoming you back again soon. From The Management of Mercure Penang Beach

Customer review rating 5.0/5

Sarah N. M. K. Couples - Confirmed reviews ALL

Easy to check in✅ Well serviced and I was surprised that my request granted. Very happy with mercure hotel. Will choose this hotel next time🌷

Dear Sarah N. M. K., Thank you for taking the time to rate us. We’re thrilled to know you enjoyed your stay and that everything went well. Your kind words mean a lot to our team, and we look forward to welcoming you back again soon. From The Management of Mercure Penang Beach

Customer review rating 4.5/5

Puteri A. Couples - Confirmed reviews ALL

Assist our issues properly with booking.com

Dear Guest, Thank you for taking the time to rate us. We’re thrilled to know you enjoyed your stay and that everything went well. Your kind words mean a lot to our team, and we look forward to welcoming you back again soon. From The Management of Mercure Penang Beach

Customer review rating 5.0/5

Mohammad H. I. B. M. Y. Business - Confirmed reviews ALL

Returning for my second stay this year—and my eighth night overall at the property—the Mercure Penang Beach once again exceeded my expectations. As an ALL - Accor Gold Member, I was incredibly impressed by how seamlessly the hotel honored all of my membership benefits. The priority check-in was smooth and welcoming, and I was thrilled to receive a generous room upgrade featuring wonderful ocean views. The welcome drink and in-room amenities were a very thoughtful touch that made me feel truly valued. Furthermore, I was granted a late check-out which gave me ample time to comfortably attend Friday prayers before departing. The staff consistently goes above and beyond to ensure my comfort, and I will definitely be returning for my next trip!

Customer review rating 3.5/5

. L. C. L. Families - Confirmed reviews ALL

Room service kinda poor, requested for new towel but insisted that I need to return the old towel before can provide me a new towel. Never see experience that in other hotel so far. Breakfast is the worst, no one cleaning up table, utensils not provided or running out when asked. Aircond in cafe need improvement. I have birthday party there and the aircond is super hot even on raining day. I paid extra RM15 to include tea and breakfast for my party guests and when my guest used the coffee machine, your staff off the machine while my guest is in the middle of using it and told her that coffee is not included in my package. How can your staff off the coffee machine when someone is using it? shouldn't he clarify with me (host) first or party person-in-charge? I asked him about where to get the tea, he told me only coffee included. If he is not aware of the package, please educate him. My party supposing started at 1.30pm to 4.30pm but the food is not ready. Only some mains are ready but not the full line of package. The food only ready at 2pm+ and when about 4.15pm, your staff asked to clean up the buffet line. I thought if your food only serve at 2pm, the party should end at 5pm?

Customer review rating 4.5/5

Gino T. Business - Confirmed reviews ALL

Just right beside the sea. While sea breeze hitting your face, tons of email to reply. Good place to work. I assumed 😄

Dear Guest, Thank you for taking the time to rate us. We’re thrilled to know you enjoyed your stay and that everything went well. Your kind words mean a lot to our team, and we look forward to welcoming you back again soon. From The Management of Mercure Penang Beach

Customer review rating 3.5/5

Krishnan K. Families - Confirmed reviews ALL

The inconvenience part is about drinking water. No mineral water was provided. I understand that u must take water from toilet which urll have the filter paip but no everyone will prefer do that. As the mineral water doesn't cost much.

Dear Guest, Thank you for your feedback. We sincerely apologize for the inconvenience caused by the lack of bottled mineral water in your room. We understand that not all guests are comfortable using filtered water from the bathroom tap, and we appreciate you sharing your concerns. Your feedback will be shared with our management team for review. From Management of Mercure Penang Beach

Other web-users rate our hotel

  • 1,227 reviews 8.2/10 Location
  • 2,354 reviews 7.6/10 Room
  • 1,526 reviews 6.7/10 Service
  • 40 reviews 4.4/10 WiFi
  • 952 reviews 6.3/10 Cleanliness
  • 877 reviews 8.8/10 Beach
  • 610 reviews 7.5/10 Breakfast
  • 318 reviews 8.6/10 Pool

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