Mercure Penang Beach 4 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.1/5 948 أراء

Mercure Penang Beach - Image 1
Mercure Penang Beach - Image 2
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الوصف

خدمات الفندق الإضافية

  • The rooms at Mercure Penang Beach feature breathtaking views of the Andaman Sea.

  • The hotel provides direct access to the beach.

  • Perfect for team building activities, leisure events and open concept weddings.

  • For alternative dining options, room service is available on site

  • Our accommodation is open for fully vaccinated guest with LOW RISK status on the MySejahtera.

الإقامات المتوفرة لدينا

Take advantage of our Flight + Hotel offers

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موقع الفندق

Mercure Penang Beach

505 Jalan Tanjung Bungah, TANJUNG BUNGAH
11200 PENANG
Malaysia

نظام تحديد المواقع العالمي (GPS):5.4638, 100.3019

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • موقف
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف

The Ombak

Start the day with a tasty breakfast. Enjoy local Malaysian and International cuisine at The Ombak, which features stunning ocean views. Open for breakfast and lunch. Drive thru menu currently available.

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.1/5  948 أراء

تقييم TripAdvisor  4.0/5  1,677 أراء

2024 شهادة تميّز

Not up to the standard of ALL Brand hotels

ملاحظة Tripadvisor 3.0/5

NicholasM2366 العائلات - تقييم TripAdvisor المعتمد

WiFi network does not work well and slow. The breakfast is below average for ALL brand hotels. Staffs seem to be not well trained.

Dear NicholasM2366, Thank you for taking the time to share your feedback with us. We genuinely value your comments and are sorry to hear that your experience did not meet the high standards we strive to maintain as part of the ALL Brand. We would like to note that our breakfast offerings change daily and feature over 40 items, all carefully prepared by our culinary team. We continuously aim to provide variety and quality to our guests. However, we understand that our breakfast may not have met your expectations, and we will take your feedback into consideration as we look for ways to improve. Regarding the WiFi and staff training, we are actively working to enhance these areas and ensure our guests have a seamless and pleasant experience during their stay. Thank you once again for your insights. We hope to have the opportunity to welcome you back in the future and provide you with the outstanding experience you deserve. Sincerely, Gerard Chan Resort Manager

VERY OLD HOTEL

ملاحظة Tripadvisor 3.0/5

HLNS0106 Couples - تقييم TripAdvisor المعتمد

Not so pleasant stay, the room not worth the money we paid as the room very old. Location wise...its nice that behind the hotel itself is the beach but surrounding no food seller or whatsoever however its quite near to go anywhere since Penang is not a big place anyway.

Dear HLNS0106, Thank you for taking the time to share your feedback about your recent stay with us. We sincerely apologize that your experience did not meet your expectations. We appreciate your comments regarding the condition of the room, and we are continuously working on updates and improvements to enhance our guests' experience. We're glad to hear that you enjoyed our prime location near the beach! Additionally, we would like to mention that there is a popular food court, Viva Food Haven, just a 7-minute walk from the hotel, which offers a variety of dining options. Plus, for any convenience needs, MyNews is located in the next building, just a 3-minute walk away. We hope you will consider staying with us again in the future so we can provide you with a much more enjoyable experience. Thank you once again for your valuable feedback. Sincerely, Gerard Chan Resort Manager

Very good location by the beach

ملاحظة Tripadvisor 4.0/5

Alexjoey العائلات - تقييم TripAdvisor المعتمد

We booked for one night and it was a busy stay due to Christmas holidays. Had an updated room facing the sea during check in and also complimentary breakfast due to Accor platinum status. Drinks by the far was pretty good with the view and breeze. Breakfast was chaotic due to big crowd, but overall good stay. Note - parking, able to park at the parking lot next door if parking in the hotel compound is full.

Dear Alexjoey, Thank you for taking the time to share your experience! We're thrilled to hear that you enjoyed our prime location by the beach and appreciated the updated room with a beautiful sea view. It’s always a pleasure to provide our Accor Platinum guests with complimentary breakfast, and we’re glad you enjoyed it, even with the holiday crowds. We understand that busy periods can bring some challenges, and we appreciate your patience during breakfast. We're also happy to hear that you enjoyed the drinks by the bar and the lovely breeze. For future reference, we're glad you mentioned the parking situation. We strive to ensure our guests have a smooth experience, and our nearby parking lot is always available if our hotel parking is full. Thank you again for your feedback, and we hope to welcome you back for a more tranquil stay in the future! Sincerely, Gerard Chan Resort Manager

Great beach front located hotel with spacious rooms

ملاحظة Tripadvisor 5.0/5

Julie W Couples - تقييم TripAdvisor المعتمد

Great hotel with its own private access to the beach. Looks fab when you walk into lobby and see the sea. Staff helpful and friendly. Room spacious overlooking the sea. Shower good and all facilities you need. There are shops bars dnd restaurants within walking distance

Dear Julie, Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your stay with us and appreciated our beachfront location, spacious rooms, and the friendly service provided by our staff. It's great to know that you found everything you needed for a comfortable stay and had the chance to explore the nearby shops, bars, and restaurants. We hope to welcome you back soon for another memorable experience by the sea! Sincerely, Gerard Chan Resort Manager

Save your time. Don’t bother.

ملاحظة Tripadvisor 1.0/5

jonathanmS1842FY العائلات - تقييم TripAdvisor المعتمد

Poor hotel. Not of Mercure/ Accor standard. Rooms are very tired. Staff disinterested and seem to have given up already. The furniture in-the rooms looks like a chewed toffee and the bed linen is nylon like your grandparents place from the 70s. Just grimy. Washbasin cracked too just for extra charm. Check in took an eternity. Air con only worked in one of our two rooms. Vinyl sofa is cracked and ripped. If Accor was to take in a hotel which was a poor street child on a sympathy basis then it may look slightly better than this. Just got here and can’t wait to leave already.

Dear jonathanmS1842FY, Thank you for your feedback regarding your recent stay. I apologize for not meeting the expected standards of the Mercure/Accor brand. Your comments about the room conditions and service are concerning and will be addressed with our team. We are committed to improving and ensuring a better experience for our guests. If you decide to stay with us again, we would welcome the opportunity to provide you with the quality experience you deserve. Sincerely, Gerard Chan Resort Manager

بالاشتراك مع TripAdvisor

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