客户意见评级 (ALL 评级) 4.5/5 3,275 评论
17 Corniche Boulevard
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访问: 800 m / 0.5 mi 11 min walk / 5 min drive
访问: 8 km / 4.97 mi 1 hrs walk / 10 min drive
访问: 40 km / 24.85 mi 25 min drive
从 办理登记入住手续 - 从 办理退房手续
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来自 100% 认证入住过我们酒店客人的评论发现更多
Typical 'Chain' Hotel in an ideal location.
Tripadvisor 评级 4.0/5
FoodieOswestry Couples - 经 TripAdvisor 认证的评论
It’s in a perfect location within Deauville with the advantage of having its own underground garage, parking in the town is not easy but you need to book a place in advance as it is not too big. All the members of staff we interacted with were charming, friendly and highly efficient and the room we had was ideal for the one night we were there, a bit on the small side if on an extended stay. Breakfast was a typical continental one and perfectly fine but the evening meal left a lot to be desired and, whilst I know food in France is now very expensive, this was eyewatering for what it was. Most hotels want to ‘pre-authorise’ a credit card which blocks the amount on the card but this place actually charges the card, not something I have ever encountered before, I just hope the card company will not be charging their normal exchange fees on both transactions when the refund is made!
Bonne emplacement, bonne chambre, malheureusement Chef de Réception snob et sans respect pour la clientèle
Tripadvisor 评级 3.0/5
Zug1952 Couples - 经 TripAdvisor 认证的评论
At 390.00 per room expected Welcome Drink for me and my wife. Lenghty discussion with Chef de Récéption, who could easily have met my expectation by extending a EUR 5.00 voucher to my wife. Instead, she gave a lengthy lecture on morality and respect in front of other guests listening in. Leaves us with a bad taste of the hotel ! Poor management.
Cher Monsieur, It has to be precised to guests reading your comment that you clearly insulted one of our front desk agent that day, in words I will not repeat here. And yes, guests witnessing the scene heard you. And yes, our Front office manager did tell you that our staff should not be treated this way. If we can understand you do not agree with the rules settled by the Accor group regarding drinks policy in the loyalty program, we can not accept our guests to misbehave with our staff.
Tripadvisor 评级 5.0/5
FamilyVacation123456 家庭住宿 - 经 TripAdvisor 认证的评论
Very nice hotel with helpful staff. Great for families with spacious rooms, nice indoor pool, secure parking and great restaurant. Location very near Deauville center and the beach. Hope to visit again!
This is typically the kind of message i love to read! A massive thank you for your wowie impressions! We are very pleased you enjoyed every minutes with us. We hope to see you again in a very near future in Novotel Deauville Plage. Sincerely Emiile Front Office Manager
Excellent customer service, fabulous staff
Tripadvisor 评级 5.0/5
SteveDeVylder Couples - 经 TripAdvisor 认证的评论
Second time we came in two years. The location of the hotel is excellent (right near the big Deauville beach), it’s parking very handy at a minor price (20€) but the major selling point of this place is the friendliness of the personnel. The rooms are functional but small (as everywhere in France) and the breakfast could be a bit more varied but once again all is made up for by the customer service experienced both at check-in, check-out and breakfast. The flex model of Accor allows you to change your reservation until 6pm day of arrival which is a very rare find these days. I’ll be back here.
This is typically the kind of message i love to read! A massive thank you for your wowie impressions! We are very pleased you enjoyed every minutes with us. We hope to see you again in a very near future in Novotel Deauville Plage. Sincerely Emiile Front office Manager
A wonderful break!
Tripadvisor 评级 4.0/5
breevo 家庭住宿 - 经 TripAdvisor 认证的评论
My husband, daughter and I just spent a very happy and relaxing 4 days at the Novotel in Deauville. The hotel is immaculate, the room had a super balcony and was cleaned daily. The breakfast was the best I’ve ever tasted and the staff welcoming. You can park in the car park for 20 euros a day and the centre of Deauville is a short walk away. We would definitely return and the only reason I’ve not granted 5 stars is the hotel restaurant for our evening meal had its menu all on an APP and it was very hard to translate when we were tired. Apart from that, thank you for a wonderful stay!
Dear MICHELE MAMIEH, We very much appreciate your comments regarding your stay at the Novotel Deauville Plage. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emilie Front Office Manager
* Price from, for one night for 1 person in the room category near the price, excluding additional services, excluding breakfast. It corresponds to the lowest public price including all taxes (VAT and tourist tax) for the accommodation in question, found on the website all.accor.com today, for a one-night stay within the next 7 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All reservations (abroad) are payable in the currency of the country where the hotel is located. Only the amount confirmed at the time of booking in that currency is guaranteed. We will give you an estimate of the conversion into your currency, but this is not binding. At the time of payment, your bank may charge you bank fees and/or exchange fees.Back to room price