Cures Marines Hotel & Spa Trouville - 美憬阁收藏版

Cures Marines Hotel & Spa Trouville - 美憬阁收藏版 5 星

客户意见评级 (ALL 评级) 4.5/5 1,285 评论

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酒店其他优惠

  • 壮丽的海景

  • 按摩间

  • 家庭房

  • 特色鸡尾酒吧

  • Ephemer Brasserie

安心悦界(ALLSAFE)认可酒店

酒店位置

Cures Marines Hotel & Spa Trouville - 美憬阁收藏版

boulevard de la cahotte
14360 特鲁维尔海滨城市
法国

GPS:49.366521, 0.07843

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

概要
酒店内
  • 停车
  • 穿梭巴士
  • 餐厅
  • 可供轮椅出入的酒店
  • 护理
  • 空调
  • 无限网络
  • 早餐
  • 酒吧
  • 会议室

L'EPHEMER

l'Ephémer 提供现代化的宴会厅氛围和特鲁维尔的一流景观,每一道菜都会撒上阳光,宽敞的全景露台可以欣赏海滩美景。

预订

我们的客房

103 间客房(包括 6 间套房)都在床的上方装饰了壁画,描绘了庭院的景色。珍珠母吊灯满是 70 年代的韵味。 窗户、沙发和椅子上配有名贵装饰材料,如羊毛、亚麻、垫子和绸缎。窗帘可以围绕客房完全拉上,创造一个舒适闭合空间,远离噪音,感受亲密。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.5/5  1,285 评论

TripAdvisor 评级  4.5/5  1,881 评论

2nd stay at this hotel

Tripadvisor 评级 5.0/5

ManyMilesTraveller 家庭住宿 - 经 TripAdvisor 认证的评论

We stayed there last year for the first time and felt that the service at the front desk had improved. Modern rooms in which you can have peaceful nights. I will probably stay there again the next time I am in Trouville.

Dear Guest, It is an absolute pleasure to read your comment, and in the name of all the Front Office Team, I would like to thank you very much ! We are delighted that you enjoyed your room. We are looking forward to welcoming you soon. Best regards, Corinne Dupont - General Manager

Delighted to have found this place

Tripadvisor 评级 5.0/5

grwpl Couples - 经 TripAdvisor 认证的评论

Really lucky to get in here on a glorious sunny day. We were supposed to be in a another hotel but when we arrived just from it's location and outward presentation we decided to cancel and look elsewhere. Location overlooking the beach and the town is perfect, parking was easy, reception staff delightful, room modern, ultra clean and view to die for. Reasonable restaurant, a bit expensive but there are also dozens of other restaurants within easy walking distance. 2 very sunny and very enjoyable days at this great hotel. Next time we will choose this rather than get lucky with a last minute booking.

Dear Guest, We greatly appreciate you taking the time to provide such a valuable feedback on TripAdvisor. I am delighted to read that we contributed to the enjoyment of your Normand getaway. It is always a pleasure to receive a positive comment, especially regarding our staff. Please rest assured that I will share your kind words with the entire team as your satisfaction is the greatest reward for us who work day after day to provide irreproachable service. We look forward to welcoming you back very soon. Best regards, Corinne Dupont - General Manager

Comfortable hotel with welcoming staff

Tripadvisor 评级 5.0/5

LiamBateman Couples - 经 TripAdvisor 认证的评论

A very nice hotel with welcoming staff. Are room was upgraded to a family room with a sea view, which was great. A spacious room, very clean and the bed was very comfortable. We did not have dinner in the hotel so cannot comment on that, but the breakfast was good with a wide selection. The hotel is quite high end but Trouville itself is a typical seaside resort and was very busy whilst we were there. Lots of restaurants to choose from.

Dear Sir, What an heartfelt comment! We are thrilled that you choose Cures Marines for your stay. Please accept our gratitude for highly recommending us. We do look forward to welcoming you again in your second home. Best regards, Corinne Dupont - General Manager

Plenty of style, but too little practical substance

Tripadvisor 评级 1.0/5

David G Couples - 经 TripAdvisor 认证的评论

Grand looking exterior with a stylish, light and airy "feel" internally. Service from Housekeeping and some members of the Concierge team was exemplary. But, the Front Desk team was poor being insufficiently focussed on guest service - and on checkout, trying to avoid problem resolution by failing to exercise sensible discretion, instead "hiding" behind a need to refer a problem to "the manager" or "central" team. The bedroom and its bathroom may have won design awards but there is no evidence that the style "gurus" ever stayed in such impractical accommodation. The beds have to be exempted from the criticisms because they were very comfortable and sleep quality could have been good if it had been possible to operate the A/C to deliver sensible sleeping room temperatures. The room lighting was poor because there was no strong light over the silly table that had to serve as a place for "coffee table" books, a place to put coffee cups or other drinks and as a makeshift "desk". The bedside tables managed to occupy plenty of footprint space but yet provide little enough surface space or storage space beneath The bathroom was a "tour de farce" (sic). The absurd wash-basin takes up plenty of footprint space without providing anywhere near enough room for one's toiletries. And the tap is positioned so closed to the lip of the basin that water spillage is inevitable. And, as for the shower...well it is guaranteed to shower the bathroom floor with water. And, the guest has to be a contortionist to manipulate the shower head so they can shower themselves. When the guest succeeds, the moving partition/screen makes it certain that even more water will be deposited on the floor. As a minor success the heated towel rail worked well, though it is a shame that guests are provided with too few towels for personal use. (even apart from for use in mopping up the water-sodden floor) Seriously, the ownership/management teams should be made to stay in and use the rooms so they too can appreciate the difference between appearance and funtionality. It goes without saying that the hotel is very expensive (and see the separate review of the Brasserie (to which our reservation for the 1912 restaurant was referred, though no one thought to tell us 1912 would be closed)). As at least one other reviewer has noted, the much vaunted pools are too small for practical use when there are several other guests using them, but in a Covid context the situation is unacceptable. The hotel breakfast is poor in quality and lack of food options Overall it is close between a rating of Poor and Terrible, but on balance, and based on the studiously unhelpful front desk staff at checkout, the rating given is a slightly harsh Terrible

Dear Sir, Thank you for taking the time to share your experience following your recent stay here at the Cures Marines. Please allow me to apologise for the various elements of your stay that lead to such disappointment. This in no way reflects the quality of our service and our ambition. Your comments are essential to us and I will definitely follow up personnally on the few elements you mention. We still hope to have another opportunity to welcome you back and regain your trust in the near future. Sincerely, Corinne Dupont - General Manager

Amazing

Tripadvisor 评级 5.0/5

Brucelee3 Friends getaway - 经 TripAdvisor 认证的评论

We had been invited for my birthday, High quality massages, perfect welcome both at the reception and at the spa, we loved our stay and even today we really feel the benefits of these many massages, we recommend this hotel to our friends

Dear Sir, We thank you for taking the time to share your experience and for your recommandation. We very much appreciate your lovely comments as they genuinely encourage us to keep on providing excellent services. Be assured that I will share your kind words with all the team. We look forward to welcoming you back very soon. Best Regards, Corinne Dupont - General Manager

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其他网络用户评价我们的酒店

  • 225 评论 9.4/10 位置
  • 430 评论 7.3/10 房间
  • 775 评论 8.9/10 服务
  • 210 评论 6.9/10 运动休闲
  • 188 评论 8.2/10 早餐
  • 87 评论 3.2/10 性价比
  • 76 评论 7.3/10 清洁度
  • 67 评论 3.9/10 游泳池

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