客户意见评级 (ALL 评级) 4.6/5 1,767 评论
4 Place Foch
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访问: 400 m / 0.25 mi 15 min walk
访问: 10 km / 6.21 mi
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来自 100% 认证入住过我们酒店客人的评论发现更多
A fabulous stay at a well located hotel. Merci!
Tripadvisor 评级 5.0/5
dom1708 Couples - 经 TripAdvisor 认证的评论
We booked 5 nights at the Hotel Mercure in Trouville-Sur-Mer as part of a package deal through Brittany Ferries, arriving on Tuesday 23rd August 2022 and departing the following Sunday. Doing so gave us a considerable saving on making both bookings separately, and the overall Value for Money rating is based upon this fact. This was also our first proper holiday/mini-break without the children! We were very pleased with the hotel. Its location is superb, just 2-5 minutes walk to the beach, and within minutes (or seconds!) walk of lots of local restaurants. It’s also possible to walk across to Deauville (at low tide - 1€) and get the ferry across (at high tide - 1.5€) should this be of interest, or else just take the longer 15min+ walk.... We had a Standard/Classic room, and initially it seemed the bedroom element was a bit “snug”. However, we had a decent sized bathroom, and once we had unpacked we found room to store everything successfully as the bedroom had everything we needed and enough storage space. The hotel was clean, and our room was cleaned daily. Indeed, the bathroom cleaning undertaken each day was exceptionally good, and we were very impressed. The breakfast buffet each morning was superb, with a choice of all sorts of things you might expect, but also including the ability to cook your own eggs to your liking, warm your own pancakes and crepes and squeeze your own oranges! There were a wide variety of tasty food options available, and we were glad to see the emphasis on fresh local produce and the deliberate avoidance of single-use plastics. The staff at the hotel were all friendly and helpful, and special thanks must go to Chloe (?) - who always had a smile to give us - for advice on restaurants. We were impressed that there was a Brita water fountain on our floor, able to dispense chilled still or sparking water for our bottles whenever we needed it, without the need to buy yet another plastic bottle of water. A minor issue is that the hotel does not have its own car park, and we had to use the public car park opposite. However, when we arrived parking was easy. We just needed to enter the car park and get a ticket, park, check-in, then get a special card from the hotel for us to be able to use one of the limited number of hotel reserved spaces within the car park. This then involved us exiting the car park with the ticket we already had (paying 1.8€) and re-entering with the hotel card. This meant we only paid 20€/day rather than the normal 28€/day. We noted that on some days the car park was full, so being lucky enough to get a reserved space was essential as parking in the town more generally can be a nightmare at times. Overall a very enjoyable stay, and we hope to come back soon! Merci beaucoup!!
Bonjour, We thank you so much for your feedback regarding your stay at Mercure Trouville. We are very happy to read that yoyur stay was very pleasant and we thank you for all those good words about Services and Staff wise - We pass on your comments to Chloé ! Thank you again for taking the time in commenting your experience and hopefuly we will see you again. Very best regards
Tripadvisor 评级 5.0/5
Daydream22142076713 Couples - 经 TripAdvisor 认证的评论
Perfect from start to finish, Reception excellent. Room clean and value for money. Fish market opposite excellent for lunch can get very busy at certain hours . Many places closed until mid December, only a small drive to deaville
Bonjour, We very much appreciate your comments regarding your stay at the Hotel Mercure Trouville Sur Mer. It is always a pleasure to receive positive feedback. It has been a pleasure for us to welcome you and glad to read that your stay was most enjoyable. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Not for asthmatics- but well situated
Tripadvisor 评级 3.0/5
Charlot_X 经 TripAdvisor 认证的评论
Not for asthmatics and people with sensitive airways as the room smells heavily of a nauseating vanilla air-freshener which is continuously spayed into the room from a plug-in. We pulled it out and opened the window, but it stayed in the room and the bedsheets. The hotel itself is well situated and in short walking distance of the beach, restaurants, and the fish market. The walls between rooms are thin and we were thus entertained by the loud snoring of our neighbour. Kept me awake for a long time until I finally put my noise-cancelling headphones on which also blissfully drowned out the screams from the seagulls.
Hello, We thank you for staying with us and for taking the time to share your comments. We hope that your stay was pleasant even if snoring and seagulls disturb your night. Thank you again for sharing your comments Very best regards
Great Position and Comfortable Hotel
Tripadvisor 评级 4.0/5
KentCouple 经 TripAdvisor 认证的评论
Excellent position right across from the casino, good clean rooms with A/C, service at breakfast impeccable, although reception staff a little tetchy in spite of our speaking good French (languages graduate) - stayed in Executive Room at top of hotel with view across the casino and the sea-front and estuary - free water coke and juice in room mini-bar. Only real issues are: i) Would be useful to know that you have to go to Hotel first to pick up a token to access the car park across the road at a reduced cost (Euros 20 per day, rather than full price Euros 26) and ii) The shower has no door, therefore you have to be really careful not to flood the bathroom.
Hello, We are discovering your comments with pleasure and we are pleased to read that your stay was most enjoyable. thank you to share your comments and hope to welcome you another time. Thank you again Very best regards
Tripadvisor 评级 5.0/5
kochbastian 家庭住宿 - 经 TripAdvisor 认证的评论
very nice stay, location of the hotel is just second to none. 2 min walk and you are on the beach, perfect the room is nice but the real star is the bed, very comfortable. the breakfast is just a excellent selection of products. you even can do yourself fresh crepes. the freshly baked brioche yum.....
Hello, thank you for your feedback and we are very happy that your stay was most enjoyable. We are very pleased that you found the location,the room and the buffet breakfast to your liking !! We were very happy to welcome you and we hope that your stay will be memorable ! Very best regards
* Price from, for one night for 1 person in the room category near the price, excluding additional services, excluding breakfast. It corresponds to the lowest public price including all taxes (VAT and tourist tax) for the accommodation in question, found on the website all.accor.com today, for a one-night stay within the next 7 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All reservations (abroad) are payable in the currency of the country where the hotel is located. Only the amount confirmed at the time of booking in that currency is guaranteed. We will give you an estimate of the conversion into your currency, but this is not binding. At the time of payment, your bank may charge you bank fees and/or exchange fees.Back to room price