约旦死海瑞享酒店

客户意见评级 (ALL 评级) 4.5/5 873 评论

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描述

酒店其他优惠

  • 真正的阿拉伯乡村风格度假酒店

  • 6000 平方米(1.5 英亩)的 Zara 水疗中心

  • 占地 8 公顷(20 英亩)的繁茂花园

  • 9 家餐厅和酒吧

  • 因适合举办各种会议和大会而闻名

我们的客房

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酒店位置

约旦死海瑞享酒店

Dead Sea Road, Sweimeh, Po Box 815538
11180 安曼
约旦

GPS:31.71733, 35.586136

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.5/5  873 评论

TripAdvisor 评级  4.5/5  7,077 评论

卓越奖 2023

Valley cafe

Tripadvisor 评级 5.0/5

saad a 经 TripAdvisor 认证的评论

Amazing stay at the valley cafe Everything was Great fast service polite team and very friendly At breakfast all Food looks Fresh and tasty The price in all Restaurant its fit thanks to wajdy and Muhannad from the villag area see you soon Guys

Dear saadal460XM, Allow me to thank you for choosing Mövenpick Resort & Spa Dead Sea as a destination to stay and for sharing your feedback, we strongly believe that each guest's feedback contributes to our improvement and permanent development. That's why we are always delighted to hear back from our guests. Our entire team is looking forward to welcoming you again in Mövenpick Resort & Spa Dead Sea and from our side we will definitely do our best to make your next stay even more enjoyable and memorable. Kind regards, Rawan Fakhouri Guest Relation Manager

Explore movenpick Zara Spa at the Dead Sea

Tripadvisor 评级 5.0/5

lmcoffy Couples - 经 TripAdvisor 认证的评论

Highly recommend this hotel for its amenities, breadth taking views on the water, food, large rooms, helpful staff. The gardens are lovely and you just want to keep exploring. Special commendation to the friendly Zara spa staff. I enjoyed a mud sea wrap with Sameer who was professional and it was exceptional. I later was served waters flavored with fruit, hot tea in the quiet room. I stayed longer to enjoy the infinity pool and salt water pool. I was given a personal tour of the facility. You won’t be disappointed. Highly recommend.

Dear Imcoffy, Allow me to thank you for choosing Mövenpick Resort & Spa Dead Sea as a destination to stay and for sharing your feedback, we strongly believe that each guest's feedback contributes to our improvement and permanent development. That's why we are always delighted to hear back from our guests. Our entire team is looking forward to welcoming you again in Mövenpick Resort & Spa Dead Sea and from our side we will definitely do our best to make your next stay even more enjoyable and memorable. Kind regards, Rawan Fakhouri Guest Relation Manager

Valley cafe amazing Atmosphere

Tripadvisor 评级 5.0/5

656mahmoude 经 TripAdvisor 认证的评论

Im very happy to share with all my friends my experience at Mövenpick Hotel From the check in was Very smooth All team Very Helpful at the Breakfast Everything was amazing and Tasty All food item looks fresh and tasty also the team they friendly at the Evening we Really Enjoyed with Professional Band and team thanks alot

Dear 656mahmoude, Thank you for your excellent review and we are very happy to note that you really enjoyed your stay with us ,We would all be delighted to welcome you back to the Movenpick Resort and Spa Dead Sea in the near future. Kind Regards, Rawan Fakhouri Guest Relation Manager

Will come again when the flies are gone!

Tripadvisor 评级 5.0/5

Zu'bi A 家庭住宿 - 经 TripAdvisor 认证的评论

It was a pleasant stay thanks to Rawan Fakhouri. She made us feel at home and welcomed. The pros are great food, great rooms, great landscaping, and great amenities. Loved the swimming pools and the family friendly winter pool. The only downside is the flies: they are in huge numbers and quite annoying. There should be a tighter insect control.

Dear Zu'bi A Permit me to thank you for choosing Movenpick Resort and Spa Dead Sea as a destination to stay and for sharing your rating on. We are happy to receive your feedback and know that you had an enjoyable stay with us. We are looking forward to welcoming you back in your next trip to the Dead Sea. Best Regards, Rawan Fakhouri Guest Relation Manager

WORST HOTEL EXPERIENCE

Tripadvisor 评级 1.0/5

Qais K Solo travel - 经 TripAdvisor 认证的评论

I had my friends wedding on the 24th of Oct. When I first called them they started asking if it’s family or couples, I told them I’m a guy and only booking to attend the wedding next door but Marriott was fully booked and after a lot of back and forth and rude communication, they came back with an offer of 150JOD I specifically asked for a king bed with a sea view and also smoking, (keeping in mind that the rate on all platforms max was 135JOD) I accepted due to the urgency. The shock is when I checked in the room, the room was filled with sand, the beds were stained, with the air vents filled with sand and the room was garden view not sea view and also I got double beds! When communicating with them they told me the hotel is already fully booked and can’t help and any cleaning or support will take time. Then I checked it very late due to not accepting to check in before 4:00 pm so I asked kindly to check us out late after 12:00 if possible, they called at 11:30am the next morning waking me up from my sleep just to tell me I can check in at 12:30, while the operator tone was very rude and disrespectful. This hotel literally was kicking us out, people always told me movenpick was the worst in service and rooms, but didn’t believe it was this bad until I experienced it. This is the last time to ever go there and will definitely go to the hotel next door I DONT RECOMMEND THIS HOTEL AT ALL!

Dear Qais K Thank you for sharing your feedback. I'm truly sorry to hear about the multiple inconveniences you experienced during your recent stay with us. Your experience falls short of the high standards we aim to provide, and I completely understand your frustration. First and foremost, I apologize for the difficulties you encountered during the booking process, as well as for any miscommunication that may have made you feel unwelcome. I understand that you requested a sea-view king room, and it’s disappointing to hear that these arrangements were not fulfilled as expected. Cleanliness is also a top priority, and I regret that the state of the room was not up to the standard you deserve. I’ll ensure that our housekeeping team addresses these issues to prevent similar situations in the future. Kindly provide your contact information to the following email address for personalized communication : rawan.fakhouri@movenpick.com This information will help us address the matter directly. Thank you for choosing Movenpick Resort & Spa Dead Sea, and we hope to welcome you back for a truly delightful experience. Best Regards Rawan Fakhouri Guest Relation Manager

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其他网络用户评价我们的酒店

  • 933 评论 9.2/10 位置
  • 1,899 评论 8.2/10 房间
  • 3,208 评论 9.3/10 服务
  • 17 评论 8.2/10 上网
  • 833 评论 8.1/10 清洁度
  • 830 评论 8.3/10 设施
  • 735 评论 8.3/10 氛围
  • 717 评论 8.8/10 游泳池

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