宜必思耶路撒冷市中心酒店

客户意见评级 (ALL 评级) 4.2/5 1,372 评论

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4 Elisar St., 9423601 耶路撒冷, 以色列

描述

酒店其他优惠

  • Situated in the heart of Jerusalem's city Center 7min. walk to the Jaffa gate and the Old City

  • 毗邻许多宗教和历史遗迹

  • KOSHER 酒店

  • 宜必思甜梦之床，专为最惬意、最独特的舒适体验设计和开发

  • 免费无线网络和上网角

我们的客房

酒店位置

宜必思耶路撒冷市中心酒店

4 Elisar St.
9423601 耶路撒冷
以色列

GPS:31.7820861, 35.220656

电话
传真 +972 73-222-8899

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 餐厅
  • 轮椅可通行
  • 无线网络
  • 空调
  • 酒吧
  • 会议室
  • 100% 无烟酒店

DINING ROOM

称心如意的正确选择。欢乐自助餐供应传统美食。简单的快乐。早餐供应时间从早上 7:30 至上午 10:00，星期六从早上 7:30 至上午 11:30

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.2/5  1,372 评论

TripAdvisor 评级  4.2/5  657 评论

terrible hospitality!

Tripadvisor 评级 1.0/5

Kimlori 经 TripAdvisor 认证的评论

we went there for a Shabbat sheva brachot as part of a 40 person group. the rooms are insanely small. i could not figure out how to call the front desk from the telephone in the room, so i went down and asked in person for 2 more pillows to be sent up, as we only were given 2 (instead of the usual 4 as in every other hotel i have ever stayed at). WE NEVER GOT THEM. the only coffee available the entire time (including in the dinning room) was instant. there wasn't any cold water available in the lobby, just from my bathroom sink. we ate on the rooftop for both Friday night dinner and Saturday lunch. it was freezing up there, even with the windows closed! friday night they put on 5 of the 9 AC/ heaters.... Saturday i personally asked 5 times for them to turn on the heat and i know 3 other people who asked as well. THEY NEVER TURNED ON THE HEAT. ITS JANUARY! i will not be going back to this hotel.

I wish I had been able to write a positive review

Tripadvisor 评级 2.0/5

476jamesaw 经 TripAdvisor 认证的评论

This is the story of a promising hotel completely let down by deceptive payment practices, poor staff and a total refusal to communicate with guests. Positives: 1. The location of the hotel is excellent, about a 10-minute walk away from the New Gate and in the heart of modern Jerusalem City Centre, close to the light rail on Jaffa Street. 2. The breakfast was lovely, and I was sufficiently stuffed each day on shakshuka, bread, fruit and so on that I barely ever needed lunch and was good to go to dinner time. 3. Cleaning was done every day. 4. The bed was comfortable and I got a good night's sleep every night. Negatives: 1. They refused to respond to an email I sent the day before my trip about my arrival. 2. On arrival, I was met with an unsupervised 'trainee' receptionist who said there was a problem with the payment system - I don't know if this was true, or he just didn't know what he was doing. He made me wait for ages whilst he was doing stuff on the computer, complaining about the hotel's payment system, which seemed unprofessional, and eventually I had to pay for one night there and then and the rest the next day. He didn't explain why. 3. It turns out what he also did is that he put a block on a quantity of funds on my credit card when I was making the original payment. He did not even mention he was doing this, say why it was necessary, or outline the amount or the time limit of the hold involved, let alone ask for my consent. The hold remains to this day, almost two weeks later. 4. They have absolutely, totally refused to communicate in any way with me as I have sought to engage with them about this 'hold' issue. I have sent four emails about it, from two different email addresses = all ignored. I called them from the UK = their phone system cut me off after three minutes before I could speak to anyone. I feel I have to resort to writing a public review like this to have any hope of response, which is an absolutely atrocious level of customer service. I have also complained to Accor, and I await their response too.

Great vacation in an excellently located hotel with a very good breakfast!

Tripadvisor 评级 5.0/5

LeonShapritsky 经 TripAdvisor 认证的评论

We had a great vacation in an excellently located hotel with a very good breakfast. The Hanukkah candle-lighting tour was also included and very interesting. The only drawback of the hotel is the limited parking within walking distance, but you can’t really blame the hotel for the parking difficulties in Jerusalem.

Center

Tripadvisor 评级 4.0/5

NIRDO1971 Couples - 经 TripAdvisor 认证的评论

Reception has to be better...not so proffessional... Located in a very central place (rooms are clean, however some things around arent with attention) very close walking everywhere...good places to eat and buy around (all is Kosher) Thursday is full of people if you like it

Dear Guest, We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know. We thank you for your honest and sincerely apologize for our shortcomings. The incidents have reported to the relevant departments in view to improvement. We definitely hope that this issues will not prevent you for coming back. Please feel to contact me should you return. I will make my utmost to ensure your stay will be a comfortable and memorable one. Yours sincerely, Wassim Mushasha Guest Relations Manager

Wowwwww

Tripadvisor 评级 5.0/5

Edan G 家庭住宿 - 经 TripAdvisor 认证的评论

The hotel was amazing! Great location close to the western wall, the light train and night life!! The staff were amazing and they were able to manage me my wife and 3 little kids. Their breakfast as well was delicious and had a view of Jerusalem in the morning. Will definitely come back again!

Dear EDAN, We strive every day to make our guest feel home and comfortable. It certainly feel a sense of accomplishment when this is achieved. We are pleased to inform you that our parking lot will be opening soon for your convenience. We thank you for being our guest and look forward to welcoming you again soon. Sincerely, Wassim Mushasha Guest Relations Manager

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其他网络用户评价我们的酒店

  • 593 评论 8.5/10 位置
  • 585 评论 5.9/10 房间
  • 499 评论 8.5/10 服务
  • 435 评论 8.8/10 早餐
  • 288 评论 7.2/10 清洁度
  • 62 评论 3.5/10 设施
  • 6 评论 0/10 酒吧和饮品

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。