宜必思耶路撒冷市中心酒店

客户意见评级 (ALL 评级) 4.2/5 1,369 评论

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描述

酒店其他优惠

  • Situated in the heart of Jerusalem's city Center 7min. walk to the Jaffa gate and the Old City

  • 毗邻许多宗教和历史遗迹

  • KOSHER 酒店

  • 宜必思甜梦之床,专为最惬意、最独特的舒适体验设计和开发

  • 免费无线网络和上网角

我们的客房

酒店位置

宜必思耶路撒冷市中心酒店

4 Elisar St.
9423601 耶路撒冷
以色列

GPS:31.7820861, 35.220656

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 餐厅
  • 轮椅可通行
  • 无线网络
  • 空调
  • 酒吧
  • 会议室
  • 100% 无烟酒店

DINING ROOM

称心如意的正确选择。欢乐自助餐供应传统美食。简单的快乐。早餐供应时间从早上 7:30 至上午 10:00,星期六从早上 7:30 至上午 11:30

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.2/5  1,369 评论

TripAdvisor 评级  4.2/5  656 评论

I wish I had been able to write a positive review

Tripadvisor 评级 2.0/5

476jamesaw 经 TripAdvisor 认证的评论

This is the story of a promising hotel completely let down by deceptive payment practices, poor staff and a total refusal to communicate with guests. Positives: 1. The location of the hotel is excellent, about a 10-minute walk away from the New Gate and in the heart of modern Jerusalem City Centre, close to the light rail on Jaffa Street. 2. The breakfast was lovely, and I was sufficiently stuffed each day on shakshuka, bread, fruit and so on that I barely ever needed lunch and was good to go to dinner time. 3. Cleaning was done every day. 4. The bed was comfortable and I got a good night's sleep every night. Negatives: 1. They refused to respond to an email I sent the day before my trip about my arrival. 2. On arrival, I was met with an unsupervised 'trainee' receptionist who said there was a problem with the payment system - I don't know if this was true, or he just didn't know what he was doing. He made me wait for ages whilst he was doing stuff on the computer, complaining about the hotel's payment system, which seemed unprofessional, and eventually I had to pay for one night there and then and the rest the next day. He didn't explain why. 3. It turns out what he also did is that he put a block on a quantity of funds on my credit card when I was making the original payment. He did not even mention he was doing this, say why it was necessary, or outline the amount or the time limit of the hold involved, let alone ask for my consent. The hold remains to this day, almost two weeks later. 4. They have absolutely, totally refused to communicate in any way with me as I have sought to engage with them about this 'hold' issue. I have sent four emails about it, from two different email addresses = all ignored. I called them from the UK = their phone system cut me off after three minutes before I could speak to anyone. I feel I have to resort to writing a public review like this to have any hope of response, which is an absolutely atrocious level of customer service. I have also complained to Accor, and I await their response too.

Great vacation in an excellently located hotel with a very good breakfast!

Tripadvisor 评级 5.0/5

LeonShapritsky 经 TripAdvisor 认证的评论

We had a great vacation in an excellently located hotel with a very good breakfast. The Hanukkah candle-lighting tour was also included and very interesting. The only drawback of the hotel is the limited parking within walking distance, but you can’t really blame the hotel for the parking difficulties in Jerusalem.

Center

Tripadvisor 评级 4.0/5

NIRDO1971 Couples - 经 TripAdvisor 认证的评论

Reception has to be better...not so proffessional... Located in a very central place (rooms are clean, however some things around arent with attention) very close walking everywhere...good places to eat and buy around (all is Kosher) Thursday is full of people if you like it

Dear Guest, We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know. We thank you for your honest and sincerely apologize for our shortcomings. The incidents have reported to the relevant departments in view to improvement. We definitely hope that this issues will not prevent you for coming back. Please feel to contact me should you return. I will make my utmost to ensure your stay will be a comfortable and memorable one. Yours sincerely, Wassim Mushasha Guest Relations Manager

Wowwwww

Tripadvisor 评级 5.0/5

Edan G 家庭住宿 - 经 TripAdvisor 认证的评论

The hotel was amazing! Great location close to the western wall, the light train and night life!! The staff were amazing and they were able to manage me my wife and 3 little kids. Their breakfast as well was delicious and had a view of Jerusalem in the morning. Will definitely come back again!

Dear EDAN, We strive every day to make our guest feel home and comfortable. It certainly feel a sense of accomplishment when this is achieved. We are pleased to inform you that our parking lot will be opening soon for your convenience. We thank you for being our guest and look forward to welcoming you again soon. Sincerely, Wassim Mushasha Guest Relations Manager

Great hotel and location

Tripadvisor 评级 5.0/5

mad607 经 TripAdvisor 认证的评论

I highly recommend IBIS hotel in center of Jerusalem. My cousin and I came for 2 nights to get some quite time during the war. Location is excellent in the center of town. The room was nice and clean and the beds were very comfy. Breakfast was AMAZING. So much to choose from. I would like to compliment the staff of the hotel and how nice they were,especially John,head of dining room, who was super nice to us and so friendly.❤️ I highly recommend this hotel. I certainly will return! Thank you🙏

Dear Guest, We are delighted by your kind words especially to the ones pertaining to our team members. We strive every day to make our guest feel home and comfortable. It certainly feel a sense of accomplishment when this is achieved we hope to have the opportunity to host you again. Best Regards. Wassim Mushasha Guest Relation Manager.

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其他网络用户评价我们的酒店

  • 591 评论 8.5/10 位置
  • 586 评论 6/10 房间
  • 498 评论 8.6/10 服务
  • 434 评论 8.9/10 早餐
  • 291 评论 7.2/10 清洁度
  • 207 评论 5.3/10 食物
  • 65 评论 3.4/10 设施
  • 7 评论 0/10 酒吧和饮品

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