宜必思安曼酒店 3 星

客户意见评级 (ALL 评级) 4.1/5 1,018 评论

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描述

酒店其他优惠

  • 每日早餐从上午 06:30 至上午 10:30

  • 位于安曼购物中心对面

  • 提供免费无线网络

  • 6 间会议室

  • 健身房

我们的客房

酒店位置

宜必思安曼酒店

61 Mohd Fayadh Al Assaf Street, PO BOX 4606, P.O Box.4606,
11953 安曼
约旦

GPS:31.990072, 35.864897

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 客房服务

OOPEN PASTA & GRILL

OOPEN PASTA & GRILL

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.1/5  1,018 评论

TripAdvisor 评级  3.9/5  1,051 评论

客户意见评级 1.5/5

Haitian Z. 商务住宿 - 所有已确认评论

所有东西都很好,但是房间一点也不隔音,晚上隔壁房间洗澡看电视的声音很大,根本睡不着

Dear Valued Guest, Thank you so much for taking the time to write us a feedback about your recent stay at Ibis Amman. Please rest assured that we take feedback very seriously, and continuously look into the areas of possible Improvement. May we have the pleasure to welcome you again at Ibis Amman to exceed your expectations in your future visits. Kind Regards Lama’ Almasarwah Rooms Division Manager

Ok for a couple of nights while exploring Amman

Tripadvisor 评级 3.0/5

James D 经 TripAdvisor 认证的评论

We didn’t book this hotel expecting luxury, we booked it for the price and the convenience. But I do expect cleanliness from a chain like Ibis, and unfortunately the room was grubby - the carpet was not vacuumed and the bathroom was dirty. However, we found the bed to be comfy, the car parking is a positive, and the omelettes made by the chef at breakfast were nice! We would’ve liked some fruit at breakfast though.

Dear Valued Guest, Thank you for taking the time to share your detailed feedback. We appreciate your comments regarding our convenient location, comfortable bed, parking facilities, and our chef’s freshly prepared omelettes at breakfast. It is always encouraging to know what our guests enjoyed during their stay. At the same time, we sincerely apologize that the cleanliness of the room did not meet your expectations. This is certainly not the standard we aim to deliver, and your remarks have been shared with our housekeeping team for immediate attention and improvement. Your feedback regarding breakfast variety, including fruit selection, has also been noted. We truly value your comments as they help us improve, and we hope to have the opportunity to welcome you again for a more pleasant experience in the future. Kind Regards Lama’ Almasarwah Rooms Division Manager

Great stay

Tripadvisor 评级 4.0/5

A91B 经 TripAdvisor 认证的评论

I stayed here last year I had 2 rooms me and my friends, room were okey , staff were very friendly and professional , breakfast was good and plenty of choice , area was central and safe really liked it only issue I booked a room type and got a different room type as they didn’t have any other options but other than that was nice stay .

Dear A91B, Thank you for your positive feedback regarding your recent stay with us. We are pleased to hear that you enjoyed the friendly service, breakfast variety, and the central location of our hotel. However, I apologize for the room type discrepancy you experienced. We strive to accommodate all guest preferences, and I regret that we were unable to fulfill your original booking. Your input is valuable, and we will consider it for future improvements. Kind Regards Lama Almasarwah Rooms Division Manager

Best stay

Tripadvisor 评级 5.0/5

Departure56936 经 TripAdvisor 认证的评论

Very good stay Adele and lama were professional The front office team were friendly The hk team and the service was nice thank you Ibis team

Dear Departure56936, Thank you for your kind words regarding your recent stay. We are thrilled to hear that our team, particularly Adele and I, made a positive impression on you. Your feedback is greatly appreciated and inspires us to continue providing excellent service. Kind Regards Lama Almasarwah Rooms Division Manager

Horrible

Tripadvisor 评级 1.0/5

Relax42124162916 商务住宿 - 经 TripAdvisor 认证的评论

Review of Ibis Amman I booked Ibis Amman for a one-night stay in the city, seeking an affordable and clean option based on the positive reviews I had read. Unfortunately, my experience was disappointing from the start. Check-In and First Impressions Upon arrival, I was surprised to find a loud party taking place in a room near the reception area, which created an unwelcoming first impression. Room Quality and Cleanliness Once inside the room, I was shocked by the poor condition. The furniture was outdated, the carpet was dirty, and the bathroom was in unacceptable condition—dirty, unpleasant-smelling, and showing visible mold. I requested a room change, but the alternative offered was no better. Dining Experience I decided to dine at the hotel’s restaurant/bar with a friend, but the experience was equally disappointing. The food was of poor quality, and the service was inattentive despite the restaurant being nearly empty. We had to call the waiter multiple times just to place or follow up on our order. At one point, after waiting 20 minutes for an additional item, I was informed that the waiter had forgotten to enter it into the system. Overall Experience Between the substandard rooms, lack of cleanliness, poor service, and low-quality dining, I cannot recommend Ibis Amman. While it may appear convenient and affordable online, the actual experience did not reflect the reviews I had read. In my opinion, it is not worth the price and I would strongly suggest exploring other options in Amman

Dear Valued Guest, Thank you for taking the time to share such a detailed review of your recent stay with us. We are truly sorry to read that your experience did not meet your expectations and that you encountered several issues during your visit. Please accept our sincerest apologies for the inconvenience you faced regarding the cleanliness of the room, the condition of the facilities, and the quality of service in our restaurant. This is certainly not the level of hospitality and comfort we strive to provide, and your feedback has been shared with the concerned departments for immediate review and improvement. We regret that we were not able to provide you with a better impression during your stay, and we understand your disappointment. Your comments are invaluable in helping us identify areas where we must do better to serve our guests. We truly hope you might give us another opportunity in the future to restore your confidence in Ibis Amman. Should you decide to return, please feel free to contact us directly so that we may personally ensure a more pleasant stay. Kind Regards Lama’ Almasarwah Rooms Division Manager

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其他网络用户评价我们的酒店

  • 455 评论 9.4/10 位置
  • 768 评论 3.7/10 房间
  • 949 评论 8.5/10 服务
  • 16 评论 8/10 上网
  • 416 评论 4.2/10 清洁度
  • 340 评论 2.6/10 舒适度
  • 184 评论 5.5/10 早餐
  • 127 评论 3.8/10 设施

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