Mövenpick Dead Sea Jordan

Ocena klientów (Ocena ALL) 4.5/5 Liczba opinii: 899

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Mövenpick Dead Sea Jordan - Image 1
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Dead Sea Road, Sweimeh, Po Box 815538, 11180 AMMAN, Jordan

Opis

O hotelu

  • Genuine Arabic village resort

  • 6 000 m² (1.5 acres) Zara Spa

  • 8 hectares (20 acres) of lush gardens

  • 9 restaurants and bars

  • Renowned for meetings and conferences

Nasze pokoje

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Lokalizacja hotelu

Mövenpick Dead Sea Jordan

Dead Sea Road, Sweimeh, Po Box 815538
11180 AMMAN
Jordan

Pozycja GPS:31.71733, 35.586136

Telefon
Faks +962 5 356 1122

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.5/5  Liczba opinii: 899

Ocena TripAdvisor  4.5/5  Liczba opinii: 7 086

Certyfikat Doskonałości 2023

Beautiful environment, excellent spa and spa services

Ocena na stronie TripAdvisor 4.0/5

SLR13 Opinia zatwierdzona w TripAdvisor

Our room was lovely and very clean, but it definitely showed some signs of wear and tear - especially in the bathroom (grouting, etc.). The grounds and facilities were so pretty to walk around - especially at night. The 'golden hour' of sunset over the Dead Sea is not to be missed! The food was quite good but not really memorable or creative which makes sense because resorts have to appeal to the broadest array of palettes. The standout is the spa which was one of the nicest I've been in and is clearly very well run with excellent staff. We had glorious hammam and massages from Silvia and Marvelle. They were two of the best massage therapists we've experienced! If we lived closer, we'd be their regular clients. Thank you as well to Adel! While we were getting our massages there was a very loud wedding at the hotel next door. The therapists kept apologizing for the noise, but honestly the live music was so good that we even sat outside afterwards to keep on listening and I'm sad that I'll never know the name of the band to hear them again.

I have never been anywhere so beautiful. The Movenpick hotel brand is TOP class. Movenpick Dead Sea is 15/10 stars!!

Ocena na stronie TripAdvisor 5.0/5

Alexis R Opinia zatwierdzona w TripAdvisor

I have never been anywhere as beautiful as this location I stayed for 2 nights, 3 days with my 3 year old son We were in the Wadi Rum section of the hotel (HIGHLY recommend. The BEST rooms on the entire property) - room W25 They have 7 pools, several of which are heated (I think 2 of these 7 are adults only) The hotel is ON the Dead Sea There is a private beach The staff is AMAZING - so kind, welcoming and genuine The property is beautiful I have stayed at other Movenpick hotels, and truly, they are some of the best in the world - taking into consideration food, staff, location, amenities Movenpick Dead Sea is 15/10 stars The food is amazing The amenities are amazing (the small things add up-- great kids club, great robes, high end slippers, soft sheets, biodegradable toothbrushes....) Another round of applause - this was the best hotel stay of my entire life The property is HUGE- you drive around in golf carts They have a tennis court, a great spa... Several great restaurants and shops

Dear G3152SBalexisr, Allow me to thank you for choosing Mövenpick Resort & Spa Dead Sea as a destination to stay and for sharing your feedback, we strongly believe that each guest's feedback contributes to our improvement and permanent development. That's why we are always delighted to hear back from our guests. Our entire team is looking forward to welcoming you again in Mövenpick Resort & Spa Dead Sea and from our side we will definitely do our best to make your next stay even more enjoyable and memorable. Kind regards, Rawan Fakhouri Guest Relation Manager

I regret staying here

Ocena na stronie TripAdvisor 1.0/5

sadarmer Opinia zatwierdzona w TripAdvisor

Too many problems to be a good place to stay but since it is Jordan this might be as good as it gets. Had issues with the toilet, laundry, telephone, TV, maid service, door key, and alarm clock. Always met with the same position from the front desk: I don't believe you, or deal with it. The front staff is probably the worse I have ever dealt with. My laundry was not delivered at 11:00 AM and one day late. I asked the front desk where my laundry was and was told it must be in the room. I am using a cane due to a hip injury and had to walk a block up several stairs to check. Then its like I should "bless" them when they finally bring it. I regret staying here.

Dear Sadarmer, Thank you for taking the time to share your feedback regarding your recent stay with us. We deeply regret to hear that your experience fell far below the standards you expect from Mövenpick and that we strive to deliver. Please accept our sincerest apologies for the disappointment and inconvenience you encountered. The issues you highlighted regarding the maintenance, and functionality of your room are entirely unacceptable and not reflective of the quality we aim to provide. We take matters such as stained linens, damaged fixtures, and cleanliness in the bathroom very seriously. Your comments have been shared with the housekeeping and maintenance teams to ensure immediate corrective action is taken and thorough inspections are conducted to prevent such occurrences in the future. Kindly provide your contact information to the following email address for personalized communication : rowan.fakhouri@movenpick.com This information will help us address the matter directly. Thank you for choosing Movenpick Resort & Spa Dead Sea, and we hope to welcome you back for a truly delightful experience. Best Regards Rawan Fakhouri Guest Relation Manager

A terrible room - not Movenpick standard

Ocena na stronie TripAdvisor 1.0/5

scotty17 Opinia zatwierdzona w TripAdvisor

We were part of a tour group and the majority of us were unhappy (possibly disgusted) with the standard of our rooms. We are Accor members and have used Movenpick before - but this accommodation was woeful and nowhere near what you would expect. We had what looked like blood stains on the sheets and on a chair (photos 1 & 2). We had a door to our balcony which a bolt had sheared off leaving a dangerous sharp edge and the handle was missing (photo 3). The room required repainting (photos 4 & 5). The sealant around the bathroom sink was filthy (photo 6). And the bath had a shower attachment - with no shower controls! (photo 7). There was no way the shower could be made to work. When we complained to reception staff they changed our sheets and pillows but did not move us to another room. We were glad to leave.

Dear scotty17 Thank you for taking the time to share your feedback regarding your recent stay with us. We deeply regret to hear that your experience fell far below the standards you expect from Mövenpick and that we strive to deliver. Please accept our sincerest apologies for the disappointment and inconvenience you encountered. The issues you highlighted regarding the cleanliness, maintenance, and functionality of your room are entirely unacceptable and not reflective of the quality we aim to provide. We take matters such as stained linens, damaged fixtures, and cleanliness in the bathroom very seriously. Your comments have been shared with the housekeeping and maintenance teams to ensure immediate corrective action is taken and thorough inspections are conducted to prevent such occurrences in the future. Kindly provide your contact information to the following email address for personalized communication : rawan.fakhouri@movenpick.com This information will help us address the matter directly. Thank you for choosing Movenpick Resort & Spa Dead Sea, and we hope to welcome you back for a truly delightful experience. Best Regards Rawan Fakhouri Guest Relation Manager

Atmosferica Italiana in Giordania

Ocena na stronie TripAdvisor 5.0/5

17zaint Opinia zatwierdzona w TripAdvisor

As per room service and entertainment section at the beach it was comfortable and the staff was keen to serve with high standards. Would like to thank each member especially Mr.Khaled, Mr.Samer.Mr. Oder and Mr. Hassan Special gratitude to the wonderful front desk officer, Mr. Tareq and beautiful ladies Ms Rawan,Ms, Dania and Ms.Wijdan. I would recommend this accommodation if you like to spend memorial time

Dear 17zaint Thank you for taking the time to share your feedback on Google. As your comments are an invaluable source to review our performance and achieve excellent service to our valued guests. Hopping to have the pleasure of welcoming you back to Movenpick Resort and Spa Dead Sea. Kind Regards, Rawan Fakhouri Guest Relation Manager

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

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  • 3 341 Liczba opinii 9.3/10 Obsługa
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  • 874 Liczba opinii 8.3/10 Czystość
  • 826 Liczba opinii 8.5/10 Udogodnienia
  • 736 Liczba opinii 8.3/10 Klimat
  • 712 Liczba opinii 9/10 basen

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