Mövenpick Dead Sea Jordan

고객 평점 (ALL 평가) 4.5/5 899 리뷰

Mövenpick Dead Sea Jordan - Image 1
Mövenpick Dead Sea Jordan - Image 2
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호텔설명

호텔 추가 정보

  • Genuine Arabic village resort

  • 6 000 m² (1.5 acres) Zara Spa

  • 8 hectares (20 acres) of lush gardens

  • 9 restaurants and bars

  • Renowned for meetings and conferences

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호텔 위치

Mövenpick Dead Sea Jordan

Dead Sea Road, Sweimeh, Po Box 815538
11180 AMMAN
Jordan

GPS:31.71733, 35.586136

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.5/5  899 리뷰

TripAdvisor 평가  4.5/5  7,086 리뷰

2023으뜸 시설

Beautiful environment, excellent spa and spa services

트립어드바이저 평점 4.0/5

SLR13 TripAdvisor 인증 리뷰

Our room was lovely and very clean, but it definitely showed some signs of wear and tear - especially in the bathroom (grouting, etc.). The grounds and facilities were so pretty to walk around - especially at night. The 'golden hour' of sunset over the Dead Sea is not to be missed! The food was quite good but not really memorable or creative which makes sense because resorts have to appeal to the broadest array of palettes. The standout is the spa which was one of the nicest I've been in and is clearly very well run with excellent staff. We had glorious hammam and massages from Silvia and Marvelle. They were two of the best massage therapists we've experienced! If we lived closer, we'd be their regular clients. Thank you as well to Adel! While we were getting our massages there was a very loud wedding at the hotel next door. The therapists kept apologizing for the noise, but honestly the live music was so good that we even sat outside afterwards to keep on listening and I'm sad that I'll never know the name of the band to hear them again.

멋진 풍경과 숙소

고객 평점 5.0/5

Joosik K. 가족 - 전체(All) 통지 확인

모두 친절하고, 시설이 매우 좋음.

K. Joosik님께, Mövenpick Dead Sea Jordan 이용 내역 설문조사에 참여해 주셔서 대단히 감사드립니다. 고객님으로부터 좋은 평가를 받는 것은 언제나 기분 좋은 일입니다. 고객님께서 제시해 주신 의견은 모든 팀원들과 공유될 것이며 이러한 의견은 지속적으로 높은 수준의 서비스를 제공하고자 노력하는 모든 임직원들의 사기를 북돋는 데 큰 버팀목이 될 것입니다. 고객님의 소감을 알려주셔서 다시 한번 감사드리며 향후 보다 나은 서비스로 만나 뵙기를 바라겠습니다. 감사합니다. Rawan Fakhouri Guest Relation Manager

I have never been anywhere so beautiful. The Movenpick hotel brand is TOP class. Movenpick Dead Sea is 15/10 stars!!

트립어드바이저 평점 5.0/5

Alexis R TripAdvisor 인증 리뷰

I have never been anywhere as beautiful as this location I stayed for 2 nights, 3 days with my 3 year old son We were in the Wadi Rum section of the hotel (HIGHLY recommend. The BEST rooms on the entire property) - room W25 They have 7 pools, several of which are heated (I think 2 of these 7 are adults only) The hotel is ON the Dead Sea There is a private beach The staff is AMAZING - so kind, welcoming and genuine The property is beautiful I have stayed at other Movenpick hotels, and truly, they are some of the best in the world - taking into consideration food, staff, location, amenities Movenpick Dead Sea is 15/10 stars The food is amazing The amenities are amazing (the small things add up-- great kids club, great robes, high end slippers, soft sheets, biodegradable toothbrushes....) Another round of applause - this was the best hotel stay of my entire life The property is HUGE- you drive around in golf carts They have a tennis court, a great spa... Several great restaurants and shops

Dear G3152SBalexisr, Allow me to thank you for choosing Mövenpick Resort & Spa Dead Sea as a destination to stay and for sharing your feedback, we strongly believe that each guest's feedback contributes to our improvement and permanent development. That's why we are always delighted to hear back from our guests. Our entire team is looking forward to welcoming you again in Mövenpick Resort & Spa Dead Sea and from our side we will definitely do our best to make your next stay even more enjoyable and memorable. Kind regards, Rawan Fakhouri Guest Relation Manager

I regret staying here

트립어드바이저 평점 1.0/5

sadarmer TripAdvisor 인증 리뷰

Too many problems to be a good place to stay but since it is Jordan this might be as good as it gets. Had issues with the toilet, laundry, telephone, TV, maid service, door key, and alarm clock. Always met with the same position from the front desk: I don't believe you, or deal with it. The front staff is probably the worse I have ever dealt with. My laundry was not delivered at 11:00 AM and one day late. I asked the front desk where my laundry was and was told it must be in the room. I am using a cane due to a hip injury and had to walk a block up several stairs to check. Then its like I should "bless" them when they finally bring it. I regret staying here.

Dear Sadarmer, Thank you for taking the time to share your feedback regarding your recent stay with us. We deeply regret to hear that your experience fell far below the standards you expect from Mövenpick and that we strive to deliver. Please accept our sincerest apologies for the disappointment and inconvenience you encountered. The issues you highlighted regarding the maintenance, and functionality of your room are entirely unacceptable and not reflective of the quality we aim to provide. We take matters such as stained linens, damaged fixtures, and cleanliness in the bathroom very seriously. Your comments have been shared with the housekeeping and maintenance teams to ensure immediate corrective action is taken and thorough inspections are conducted to prevent such occurrences in the future. Kindly provide your contact information to the following email address for personalized communication : rowan.fakhouri@movenpick.com This information will help us address the matter directly. Thank you for choosing Movenpick Resort & Spa Dead Sea, and we hope to welcome you back for a truly delightful experience. Best Regards Rawan Fakhouri Guest Relation Manager

A terrible room - not Movenpick standard

트립어드바이저 평점 1.0/5

scotty17 TripAdvisor 인증 리뷰

We were part of a tour group and the majority of us were unhappy (possibly disgusted) with the standard of our rooms. We are Accor members and have used Movenpick before - but this accommodation was woeful and nowhere near what you would expect. We had what looked like blood stains on the sheets and on a chair (photos 1 & 2). We had a door to our balcony which a bolt had sheared off leaving a dangerous sharp edge and the handle was missing (photo 3). The room required repainting (photos 4 & 5). The sealant around the bathroom sink was filthy (photo 6). And the bath had a shower attachment - with no shower controls! (photo 7). There was no way the shower could be made to work. When we complained to reception staff they changed our sheets and pillows but did not move us to another room. We were glad to leave.

Dear scotty17 Thank you for taking the time to share your feedback regarding your recent stay with us. We deeply regret to hear that your experience fell far below the standards you expect from Mövenpick and that we strive to deliver. Please accept our sincerest apologies for the disappointment and inconvenience you encountered. The issues you highlighted regarding the cleanliness, maintenance, and functionality of your room are entirely unacceptable and not reflective of the quality we aim to provide. We take matters such as stained linens, damaged fixtures, and cleanliness in the bathroom very seriously. Your comments have been shared with the housekeeping and maintenance teams to ensure immediate corrective action is taken and thorough inspections are conducted to prevent such occurrences in the future. Kindly provide your contact information to the following email address for personalized communication : rawan.fakhouri@movenpick.com This information will help us address the matter directly. Thank you for choosing Movenpick Resort & Spa Dead Sea, and we hope to welcome you back for a truly delightful experience. Best Regards Rawan Fakhouri Guest Relation Manager

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 931 리뷰 9.2/10 위치
  • 1,942 리뷰 8.3/10 객실
  • 3,341 리뷰 9.3/10 서비스
  • 18 리뷰 8.2/10 인터넷 가격
  • 874 리뷰 8.3/10 청결도
  • 826 리뷰 8.5/10 편의 시설
  • 736 리뷰 8.3/10 분위기
  • 712 리뷰 9/10 수영장

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