Fairmont Amman 5성

고객 평점 (ALL 평가) 4.6/5 846 리뷰

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호텔설명

호텔 추가 정보

  • Prestigious address near embassies and business headquarters

  • Fairmont Spa with vitality pools and inhalation steam rooms

  • Indoor Dead Sea float pool and outdoor rooftop swimming pool

숙박

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호텔 위치

Fairmont Amman

6 Beirut Street 5th Circle, Abdoun, PO Box 831370, Amman 11183 JO
11183 Amman
Jordan

GPS:31.95987, 35.881184

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 셔틀
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 룸 서비스

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.6/5  846 리뷰

TripAdvisor 평가  5.0/5  2,219 리뷰

Service, elegance, location!

트립어드바이저 평점 5.0/5

AngeleAUA TripAdvisor 인증 리뷰

Beautiful, elegant hotel with gorgeous rooms, the largest bathtub plus double sinks, a mirrored, walk-in closet! Many good restaurants, AND a great location! Breakfast was good; a lovely selection of foods and juices. Décor is luxurious!

Dear AngeleAUA, We very much appreciate your comments regarding your stay at the Fairmont Amman. It is always a pleasure to receive positive feedback. Your comments will be shared with our team as this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sincerely, Rakan Njadat Front Office Manager

Haven’t received my refund

트립어드바이저 평점 2.0/5

Asma U TripAdvisor 인증 리뷰

It has been two weeks since I checked out and they still haven’t refunded me 150 dinars for the room and don’t reply to emails either. The hotel itself is in a good location but customers shouldn’t have to reach out multiple times to get something back that belongs to them.

Dear 732asmau, Thank you for taking the time to review Fairmont Amman. . Rest assured that your comments are already shared with concerned department; your request has reviewed and details have been shared to you via email. In Fairmont Amman, we are striving to provide a high quality of services, which exceed our valued guests expectations. Your feedback is invaluable to us, and we are taking immediate steps to address the issue to ensure it does not happen again. We understand your frustration and are sorry for any negative impression this may have left. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future Sincerely, Rakan Njadat Front Office Manager

Cancel booking with them but I don't get money refunded.

트립어드바이저 평점 1.0/5

Nutthass TripAdvisor 인증 리뷰

Hello again, I sent you over 20 email but you never ever reply. When are you going to refund JOD 348.93 for the booking, MXGLDMTQ that I cancel. Not sure why such a big hotel do this what so ever, Why is it so hard to refunded money that should be refunded 5 months ago Thank you

Dear Nutthass, Thank you for taking the time to review Fairmont Amman. . Rest assured that your comments are already shared with concerned department; your request has been made on the spot and details have been shared to you via email. In Fairmont Amman, we are striving to provide a high quality of services, which exceed our valued guests expectations. Regardless we will make another follow up with the banking institution on your behalf and keep you appraised of any development. Meanwhile, we are looking forward to welcome you at Fairmont Amman in the near future. Sincerely, Fairmont Amman

Business Events support

트립어드바이저 평점 5.0/5

Munaklft 비즈니스 - TripAdvisor 인증 리뷰

We had a conference at Fairmont, I must say its staff is one of the best any event manager would want to team up with. Loay abu rabee Mohammad wishah and all relevant staff were there through out the conference assisting, supporting, and ready for last . Rooms are nice and comfy, dining places are nice, with very friendly staff namely Thaer Safi.

Dear Munaklft, We very much appreciate your comments regarding your stay at the Fairmont Amman. It is always a pleasure to receive positive feedback. Your comments will be shared with our team as this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sincerely, Rakan Njadat Front Office Manager

Amazing staying at the hotel

트립어드바이저 평점 5.0/5

Yasmeen F TripAdvisor 인증 리뷰

I wanted to share with you a bit about my stay at the faimont hotel.. It was more than amazing. I was really happy really satisfied with everything the room the view ,breakfast,cleanliness,spa ,pool and the amazing staff as well I really wanted to thank you for everything I spent there my birthday and you really shared an amazing birthday with me i am really grateful . And the kitchen team was so nice and friendly specially shef abu gazi and zied both were more than amazing people Thank you a lot for everything With so much respect and love I hope you have a wonderful day. Yasmeen ❤️

Dear 799yasmeenf, We very much appreciate your comments regarding your stay at the Fairmont Amman. It is always a pleasure to receive positive feedback. Your comments will be shared with our team as this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sincerely, Rakan Njadat Front Office Manager

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 175 리뷰 9/10 위치
  • 433 리뷰 8.6/10 객실
  • 1,281 리뷰 9.4/10 서비스
  • 261 리뷰 9.3/10 분위기
  • 202 리뷰 7.9/10 청결도
  • 182 리뷰 9/10 편의 시설
  • 130 리뷰 8.3/10 안락함
  • 110 리뷰 8.9/10 조식

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