Fairmont Amman 5성

고객 평점 (ALL 평가) 4.5/5 819 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
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6 Beirut Street 5th Circle, Abdoun, PO Box 831370, Amman 11183 JO, 11183 Amman, Jordan

호텔설명

호텔 추가 정보

  • Prestigious address near embassies and business headquarters

  • Fairmont Spa with vitality pools and inhalation steam rooms

  • Indoor Dead Sea float pool and outdoor rooftop swimming pool

숙박

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호텔 위치

Fairmont Amman

6 Beirut Street 5th Circle, Abdoun, PO Box 831370, Amman 11183 JO
11183 Amman
Jordan

GPS:31.95987, 35.881184

전화
팩스 +962 6 510 6001

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 셔틀
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 룸 서비스

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.5/5  819 리뷰

TripAdvisor 평가  5.0/5  2,224 리뷰

Overpriced, Poor Service, and Refund Frustrations

트립어드바이저 평점 2.0/5

zakiah2023 TripAdvisor 인증 리뷰

I had a very disappointing experience during this stay. Firstly, the smoking room I was assigned had a strong and unpleasant smell, which made my stay quite uncomfortable. Additionally, the service was confusing and inconvenient. Considering how expensive the hotel is compared to the services provided, I was surprised that they required a deposit. The process of getting the deposit back has been extremely frustrating. Even after two months, I still haven’t received the refund on my visa card. During checkout, they didn’t consult me about my preferred refund method, despite the fact that I had paid part of the amount in cash and the rest by visa card. This lack of communication and professionalism added unnecessary frustration to my entire experience. What makes this even more disappointing is that during my previous stay, I had a much better experience. Unfortunately, this time was the worst. Overall, I would not recommend staying here.

Dear Zakiah2023, Thank you for taking the time to review Fairmont Amman. We sincerely apologize for the delay in processing your refund. Please rest assured that your refund is currently being processed, and we are actively working to resolve this matter as quickly as possible. Your comments have been shared with the concerned department, and your request has been reviewed. At Fairmont Amman, we are committed to providing high-quality service that exceeds the expectations of our valued guests. Your feedback is invaluable to us, and we are taking immediate steps to ensure this issue does not occur again. We understand your frustration and are truly sorry for any negative impression this may have left. We appreciate your understanding and the opportunity to address your concerns. We hope to have the chance to serve you again in the near future. Sincerely, Rakan Njadat Front Office Manager

Extroadinary experience

트립어드바이저 평점 5.0/5

Around T TripAdvisor 인증 리뷰

A wonderfull stay at Fairmont Amman. Amazing and very friendly staff. I had to prepare for an exam and everyone was really supportive and helpful. Special thanks to Philipp and Mohammed who checked me in and ensured an unforgettable stay. Special thanks to Fairmont gold staff; Wensses, Rand and Riham, who were really nice and had a solution for everything. Caprice’s staff, classy Mona and elegant Simon thank you for the lovely music and happy vibes. Dj Mary high-quality super impressive beats. Would love to come back again Faimont Amman, more than a hotel!

Dear aroundt209, We very much appreciate your comments regarding your stay at the Fairmont Amman. It is always a pleasure to receive positive feedback. Your comments will be shared with our team as this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sincerely, Rakan Njadat Front Office Manager

Best hotel in town

트립어드바이저 평점 5.0/5

louzi95 Friends getaway - TripAdvisor 인증 리뷰

Caprice is one of the best lounges in amman inside this fancy hotel, and my number one, i come everyday and enjoying every single moment here, special thanks for the management & the staff of this fabulous hotel and lounge. The best in town all the way.

Dear louzi95, We very much appreciate your comments regarding your stay at the Fairmont Amman. It is always a pleasure to receive positive feedback. Your comments will be shared with our team as this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sincerely, Rakan Njadat Front Office Manager

Excellent hotel

트립어드바이저 평점 5.0/5

saieds2019 TripAdvisor 인증 리뷰

The room had marvelous view and was well maintained.The hotel was super nice and has very nice amenities with great team, evry one smiles and alwayes ready to help and iffer service any time.Keep it up. Thank you to Ahmed Gafaar,Ossama and Mohamed for his dedicated service during the breakfast.

Dear saieds2019, We very much appreciate your comments regarding your stay at the Fairmont Amman. It is always a pleasure to receive positive feedback. Your comments will be shared with our team as this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sincerely, Rakan Njadat Front Office Manager

Service, elegance, location!

트립어드바이저 평점 5.0/5

AngeleAUA TripAdvisor 인증 리뷰

Beautiful, elegant hotel with gorgeous rooms, the largest bathtub plus double sinks, a mirrored, walk-in closet! Many good restaurants, AND a great location! Breakfast was good; a lovely selection of foods and juices. Décor is luxurious!

Dear AngeleAUA, We very much appreciate your comments regarding your stay at the Fairmont Amman. It is always a pleasure to receive positive feedback. Your comments will be shared with our team as this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sincerely, Rakan Njadat Front Office Manager

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 166 리뷰 8.9/10 위치
  • 435 리뷰 8.7/10 객실
  • 1,326 리뷰 9.3/10 서비스
  • 262 리뷰 9.2/10 분위기
  • 208 리뷰 7.7/10 청결도
  • 178 리뷰 8.9/10 편의 시설
  • 133 리뷰 8.5/10 안락함
  • 118 리뷰 8.2/10 조식

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해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다( 현지 규정에 따라 일부 세금은 호텔 도착 시에 지불해야 합니다(예: 숙박세).). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.