ibis Amman 3성

고객 평점 (ALL 평가) 4.0/5 918 리뷰

ibis Amman - Image 1
ibis Amman - Image 2
ibis Amman - Image 3
ibis Amman - Image 4

호텔설명

호텔 추가 정보

  • Daily breakfast from 06:30 AM to 10:30 AM

  • Opposite Amman Mall

  • Free WIFI

  • 6 Meeting rooms

  • GYM

숙박

호텔 위치

ibis Amman

61 Mohd Fayadh Al Assaf Street, PO BOX 4606, P.O Box.4606,
11953 AMMAN
요르단

GPS:31.990072, 35.864897

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 룸 서비스

OOPEN PASTA & GRILL

OOPEN PASTA & GRILL

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.0/5  918 리뷰

TripAdvisor 평가  3.9/5  1,049 리뷰

Great stay

트립어드바이저 평점 4.0/5

A91B TripAdvisor 인증 리뷰

I stayed here last year I had 2 rooms me and my friends, room were okey , staff were very friendly and professional , breakfast was good and plenty of choice , area was central and safe really liked it only issue I booked a room type and got a different room type as they didn’t have any other options but other than that was nice stay .

Dear A91B, Thank you for your positive feedback regarding your recent stay with us. We are pleased to hear that you enjoyed the friendly service, breakfast variety, and the central location of our hotel. However, I apologize for the room type discrepancy you experienced. We strive to accommodate all guest preferences, and I regret that we were unable to fulfill your original booking. Your input is valuable, and we will consider it for future improvements. Kind Regards Lama Almasarwah Rooms Division Manager

Best stay

트립어드바이저 평점 5.0/5

Departure56936 TripAdvisor 인증 리뷰

Very good stay Adele and lama were professional The front office team were friendly The hk team and the service was nice thank you Ibis team

Dear Departure56936, Thank you for your kind words regarding your recent stay. We are thrilled to hear that our team, particularly Adele and I, made a positive impression on you. Your feedback is greatly appreciated and inspires us to continue providing excellent service. Kind Regards Lama Almasarwah Rooms Division Manager

고객 평점 3.0/5

Chanum J. 비즈니스 - 전체(All) 통지 확인

샤워실 물이 잘 내려가지 않고, 에어컨 온도 조절이 안됨. 그리고 전반적으로 방 내부가 오래되었음. 그래도 가격이 매우 합리적이었고, 조식, 서비스 매우 좋았음.

Dear Valued Guest, Thank you so much for taking the time to write us a feedback about your recent stay at Ibis Amman. Please rest assured that we take feedback very seriously, and continuously look into the areas of possible Improvement. May we have the pleasure to welcome you again at Ibis Amman to exceed your expectations in your future visits. Kind Regards Lama’ Almasarwah Rooms Division Manager

고객 평점 1.5/5

Hwayoung L. 가족 - 전체(All) 통지 확인

객실에서 곰팡이냄새가 심하게 나고 욕실은 너무 더러움. 조식 공간또한 위생관리가 되지 않고 전반적으로 지저분함..

Dear Hwayoung L., Thank you for taking the time to tell us about your experience at the hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At IBIS we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Adele Habaybeh Assistant front office Manager

Horrible

트립어드바이저 평점 1.0/5

Relax42124162916 비즈니스 - TripAdvisor 인증 리뷰

Review of Ibis Amman I booked Ibis Amman for a one-night stay in the city, seeking an affordable and clean option based on the positive reviews I had read. Unfortunately, my experience was disappointing from the start. Check-In and First Impressions Upon arrival, I was surprised to find a loud party taking place in a room near the reception area, which created an unwelcoming first impression. Room Quality and Cleanliness Once inside the room, I was shocked by the poor condition. The furniture was outdated, the carpet was dirty, and the bathroom was in unacceptable condition—dirty, unpleasant-smelling, and showing visible mold. I requested a room change, but the alternative offered was no better. Dining Experience I decided to dine at the hotel’s restaurant/bar with a friend, but the experience was equally disappointing. The food was of poor quality, and the service was inattentive despite the restaurant being nearly empty. We had to call the waiter multiple times just to place or follow up on our order. At one point, after waiting 20 minutes for an additional item, I was informed that the waiter had forgotten to enter it into the system. Overall Experience Between the substandard rooms, lack of cleanliness, poor service, and low-quality dining, I cannot recommend Ibis Amman. While it may appear convenient and affordable online, the actual experience did not reflect the reviews I had read. In my opinion, it is not worth the price and I would strongly suggest exploring other options in Amman

Dear Valued Guest, Thank you for taking the time to share such a detailed review of your recent stay with us. We are truly sorry to read that your experience did not meet your expectations and that you encountered several issues during your visit. Please accept our sincerest apologies for the inconvenience you faced regarding the cleanliness of the room, the condition of the facilities, and the quality of service in our restaurant. This is certainly not the level of hospitality and comfort we strive to provide, and your feedback has been shared with the concerned departments for immediate review and improvement. We regret that we were not able to provide you with a better impression during your stay, and we understand your disappointment. Your comments are invaluable in helping us identify areas where we must do better to serve our guests. We truly hope you might give us another opportunity in the future to restore your confidence in Ibis Amman. Should you decide to return, please feel free to contact us directly so that we may personally ensure a more pleasant stay. Kind Regards Lama’ Almasarwah Rooms Division Manager

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 425 리뷰 9.5/10 위치
  • 718 리뷰 3.7/10 객실
  • 859 리뷰 8.3/10 서비스
  • 14 리뷰 8.6/10 인터넷 가격
  • 386 리뷰 3.7/10 청결도
  • 312 리뷰 2.7/10 안락함
  • 184 리뷰 4.8/10 조식
  • 120 리뷰 2.9/10 편의 시설

Powered by Trustyou

주변에 있는 다른 시설

암만 지역 모든 호텔